Had a water heater catastrophically fail at 4:45pm on a Friday. They were very responsive to my…read morequestions, and we got something set up for first thing Monday morning. They arrived on-time, quoted me a fair price, did a great, solid job, and left the area cleaner than it was when they arrived. By Monday afternoon, I was taking a hot shower again. Not a thing to complain about. Definitely recommend them!

Kevin is the greatest plumber…read more We have a house in Burlingame, and every often we faced with the clogged pipes. The first time happened a year ago, and then 6 month after, and then 3 months after. Every time, I had a hard time getting a plumber to come and look at the problem. Each time, we had to go to home depot myself/themselves to get an Snake (tool to unclog the pipe), and pay $300-$700 for them to open the pipes. It was a huge disaster. This time, I am very happy that I have called Discount Plumbing. There are several things RIGHT about these guys: 1. They use an Automated (Artificial Intelligence) receptionist that schedules an appointment over the phone. So we got an appointment on Sunday quickly 2. They sent a technician in 2-3 hours after I called them, and the tecnician actually came during the promised window 3. The technician has all the tools needed for the job. He had Snake, Camera and whatever he needed (I think he has $100K+ worth of equipments in his van) 4. Kevin, the plumber, fixed the problem in 1 hour while the previous plumbers would waste 7+ hours to do this. 5. Even though the technician was alone, he was very very competent, and better than teams of plumbers that I have hired in the past 6. Before start doing the job, he clearly mentioned the cost of the job UPDATE originally I have reviewed them as 5 stars. Unfortunately their work broke in 5 days, and when I called them to "please come back and take a look", they said they will come at 12pm. I was waiting till 6pm, and then they called to reschedule for another day. That has left me with a clogged line for the whole day. I am updating their review from 5 stars to one star.

Selvin will be my 'go to' plumbing service from now on. I…read morecalled Selvin regarding my obstructed sewer line. He responded immediately and came out to my house the same day at exactly the time he said he would to take care of the problem. His price quote was very reasonable, I'm quite sure that it would be competitive with any other company. Selvin and his assistant had to carry a heavy snake down several flights of stairs to the back of my yard which they did without complaint. I'm very grateful for Selvin's excellent service!

Prompt, efficient, and pleasant! They are our go-to guys. Definitely recommend them for your next…read moreproblem.

Showed up on time. Did what they said they'd do and we haven't had a problem (backed up plumbing…read morefor our washer) in the 6 months plus since they came. Charged what they said they would charge. If you need at least an emergency plumbing team, these guys would get my vote.

Super great experience with Wizard. Had a couple of slow-draining sinks and these guys came and…read moreresolved them quickly - and charged the minimum cost. Super fast, very friendly and solved the issue. Really got the sense that they cared about 1) solving our problem with 2) the least cost to me. Really excellent.

Great experience with Drigo and companion…read more Communication was clear, direct and to the point. Very professional. Just provided him with photo of the P trap and related questionable parts under our kitchen sink. Price quote was reasonable and upfront. He and companion showed up right on time. Very reliable. Problem fixed in no time. Next time we have plumbing issues, we'll hire him again. Excellent job!

Response time was quick. We needed quite a lot of work done, but he said he would only be able to…read morefix one dripping faucet (I think the scope of the rest of the work was beyond their abilities). So he stopped the faucet from dripping, but it started dripping again a few days later. I texted him and asked him to fix it and he said maybe you need a new faucet and that's the last I heard from him. Not a bad guy, just not someone I'd bother with again.

Although we are fairly new customer, having service from Caccia twice, the service was beyond great…read moreon both occasions. Easy to schedule, very respectful and knowledgeable employees, on time, exactly what you want from a service company. Omar and Ofa were polite and efficient in getting our plumbing lines snaked and with video imaging to see where future problems may arise. Highly recommend Caccia!

I had a great experience with Erik getting my garbage disposal replaced after a stressful situation…read morewhere glass had gotten inside it. From the moment he arrived, he was incredibly kind, patient, and understanding. He took the time to walk me through my options and helped me choose a high-quality disposal that will last for extra years to come. What really stood out was his calm and friendly demeanor--he made the whole process feel easy and comfortable. It's not always easy having someone working in your home, but they have such a wonderful disposition that I felt completely at ease the entire time. His professionalism, knowledge, and genuine kindness made a big difference. I'm so grateful for his help and would absolutely recommend him at Caccia to anyone looking for reliable and thoughtful service.

Fast Response has come through for same day service 2x for me now. The first time I ended up…read morecancelling because the toilet unclogged. But this second time, I message them through Yelp at 1am, they responded at 7am, made an appointment at 8am. Arrival window of 10am-12pm, and Tim showed up right at 11am. It's in the name, "Rapid Response" ... super fair pricing especially for Sunday emergency service. (This was an emergency for us, 2 women one apartment bathroom) Keep these guys number saved in your phone. Truly grateful! Thank you Tim!

Had a random plumbing issue where the water heater just stopped working out of nowhere--no hot…read morewater at all, middle of the morning, perfect timing. Called them and they showed up way faster than expected. Guy knew exactly what he was doing, diagnosed it in like 10 minutes, explained it in simple terms (not the usual confusing plumber talk), and had it fixed the same visit. No upselling, no dragging it out. Everything's been working perfectly since. Clean job too, no mess left behind.

I called Norman for help to mount my doorbell. He arrived on time and was able to do a fantastic…read morejob. I was even able to return some supplies I bought since he was able to make the mounting cover some of the holes in my wall. I had some trouble pairing the doorbell and he helped me through that even though he wasn't there for that reason. I would call Norman again if needed.

Norman was wonderful to work with. He is patient when I had a million questions. He was punctual,…read morecommunicated clearly, and did a great job for me with multiple things around the house. Very fair in pricing and most of all dependable. I got really lucky!

My dad has been working with Mike since he was first starting out in the business. I'm continuing…read moreto use Mike, and feel confident in his honest, expert plumbing repairs. Thank you, Mike!

Very disappointed…read more First time the work was great. JM came, replaced the pump on my toilet, took 15 minutes, and charged me $175. Pricey but the job was done well. Second time. Not so good. Had a bathroom sink clogged. Called JM. They show up, try to snake it for 5 minutes, tell me they need another tool, tell me to call Roto-Rooter then leave. In and out in 5 minutes. No real explanation. Wait. What? I guess this was not a quick 5 minute/$175 job so JM decided he didn't want to bother. I had to wait another day to get a qualified plumber out to come fix a clogged sink. Took him 45 minutes. Why show up, no explanation, waste my time, then tell me to call Roto-Rooter? Never again.