I have been taking my 2 little dogs for like 2 years now. The owner and her Grandmother are great. My dogs are very anxious and do not like to be touched. They manage to do the job without hurting them. My dogs are not easy and they come out happy wagging their tales. Thank you for loving our dogs when we're not looking read more

This grooming shop make my dog bleed I they did tell me nothing and he was bleed every were I call and they said it wasn't them so don't go there read more

We've been going to this grooming place for 2 years now! Their services and prices are great! I definitely recommend this place! read more

Ma & Paws Pet Grooming - Pet Groomers Near Me - Fontana, California

I just brought my dog here today. I live in Yucaipa and was in Fontana visiting my grandson. I decided to give Ma & Paws a try. The lady at the front was so nice and professional. First of all, my dog is not exactly the best behaved. As soon as she picked him up, he peed on her. She just smiled and said, "Don't worry, it's part of the job." My dog "Strombolli", went on to bite her while she was trying to brush him. I felt terrible but she was so nice and even said she hopes we come back. She brought him out to me and I honestly didn't recognize him. He looked AMAZING. Absolutely a different dog. I will be going back, I just hope she doesn't lock the door when she sees me.......and Strombolli coming. read more

Ma & Paws Pet Grooming - Strombolli - Pet Groomers Near Me - Fontana, California

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Best dog grooming service for my anxious little one. Being a Pomeranian and hard to brush she was able to brush out his matted hair Thank you!!! read more

Ma & Paws Pet Grooming - Best grooming service I've had for my anxious little one thank you so much for your great service. - Pet Groomers Near Me - Fontana, California

Brittany is such a sweet and thoughtful person. Came in with some suggestions, and she was so thoughtful and gave me even better ideas for my little guy. Thank you Ma & Paws for taking care of my fur baby, definitely a must go to. Taking all my future fur babies here!!! read more

I can honestly say this is the only place I trust with my baby. I have a teacup yorkie and other places told me he was so small and it made them nervous. Brittany made me feel so good leaving him with her. We have been coming here since he was a pup. He always looks so handsome when we pick him up. I love love love this place. read more

Our dogs love going to Ma and Paws Pet grooming, the dogs always come home smelling and looking fresh and clean! They love our fur babies and treat them so special! I would recommend them to everyone I know read more

Laura was super sweet and did a great job! She was able to squeeze my moms dog in super last minute and handled it like a boss! Let's just say my moms new dog was a project.... recently rescued from a neglectful family, this poor dog was COMPLETELY matted and smelled awful! I honestly expected the poor thing to be covered in cuts because the mats were so close to her skin, but she looks great! read more

Ma & Paws Pet Grooming - The sweet baby, after! She's so happy! - Pet Groomers Near Me - Fontana, California

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What a wonderful place to take your pet for grooming. My pup likes it there and he always comes back smelling wonderful and looking gorgeous! read more

I've been to several different groomers and they can never seem to get my dog's cut proper either it's too short or they use wrong harsh chemicals on Him. I can tell Ma & Paws know what they are doing. I've noticed my little Ally gets excited when she See's she's getting groomed. One of the groomers Olivia who is also a master stylist. Talking to her dogs like kids. And perfecting her cutts I highly recommend this place . I made the mistake once. And I went elsewhere. And I either had to pay more for a poor groom. or see my dog stress level high at an in-experienced groomer. Ma and Paw's are The Pro's at a low cost... $35 - 45 dollars if your dog is up to par and not full of fleas or matted. read more

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Do not bring your pet here. Clueless staff. Not professional. Pay the extra money for a mobile pet grooming service. This store cist my companay $300 because when I booked the appointment they failed to tell me to bring Shot records...for Rabies... Bud (my dog) is 12 years ..she said she needs to see records for every 2 years...or she cant do service as she was bitten in face and it cost he 30k....needless to say...I went home and paid the extra $30 for a mobile groomer ...never coming back...no referrals ever... P.s. she offered me $10 off service if I brought him back tomorrow with 12 years of documentation! Bzzzzzzzzzzt. F that place! read more

Took My Princess , Let Me Tell You. The Absolute Best Customer Service. She treats the dogs as her own and she always has my little girl looking amazing . Definitely recommend to anybody looking for a whole hearted person to make their pets look and feel amazing again . read more

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DO NOT TAKE YOUR PET!!!! My mother in-law took her two Maltese dogs for grooming services and one of the dogs had his testicles cut really badly. They're red and swollen which is causing him to be miserable. Upon picking the poochies up none of the staff was courteous enough to even inform her of the dogs injury!! This is extremely unprofessional!! read more

Ma & Paws Pet Grooming - Red,swollen, and painful testicles injury that occured during grooming service at Ma & Paws grooming services. - Pet Groomers Near Me - Fontana, California

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I always bring my poodle mix Messi here. He has a deformity of the front right paw and they are the only place that doesn't hurt it. Great groomer, have come here for years and am always pleased. Please don't judge based on the bad reviews! Great service, great treatment of dogs, and great price! read more

Ma & Paws Pet Grooming - Messi the day after grooming - Pet Groomers Near Me - Fontana, California

They made my dog look like a pretty princess! Her fur before was a little matted and curly, but now it is so fluffy and soft. Her hair is definitely whiter and brighter as well. She smells amazing and I love the little bows they put in her hair! I definitely recommend and will be coming back! read more

Ma & Paws Pet Grooming - Pet Groomers Near Me - Fontana, California

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This is the best place to bring your dog my dog is very Nervous don't like being groomed but this place wow they cut her her cleaned her up my dog is semi blind and deaf she has attachment issues but with the groomer felt good I'm so happy now I could bring her hear and not worry they r so loveable with dogs a patient and the prices Great love it read more

Ma & Paws Pet Grooming - Great job Thank you very much for your patience your love for dogs love you - Pet Groomers Near Me - Fontana, California

I love this groomer and have been coming for years! They look out for your dog'a best interest and have reasonable prices! She made my dog look so cute!!! read more

Ma & Paws Pet Grooming - Bella! - Pet Groomers Near Me - Fontana, California

Terible service! Filled out an application they told me i didnt fit because i made a mistake on it corrected my mistake and they never replied for 2 months. foster parent kept the dog and they wouldnt let me know till after they decided it. waste of my time. read more

I wanted to like this place so bad, I heard about them thru my dad and he raved about how great they were with his dog. I dropped Aggie off at 8am and didn't get him home until 2pm. I have 1 year old Australian shepherd, I called them around 1pm to check on him and they told me that they haven't even started with him because he was scared. I sent my husband to calm him down, They got him in the tub after 5hours of sitting in the kennel. He came home still wet and stunk bad. It smelled as if they sprayed him with perfume and just sent him on his way. The worst 85 dollars I ever spent. I highly recommend not coming here. read more

Olivia,Olivia,Olivia, she did it again, another great cut for my dog shorty, how she was able to trim his face is beyond me, i even get close to his face with a pair of scissors, it's like ok maybe not,,that's loyalty for ya,,,anyway,,, MA & PAWS, always a great cut, and a great price! read more

Staff was friendly but my shitzu did not look cute when i picked him up. His cut is uneven and looks choppy. Also i asked how long it was going to take when i dropped him off so i could make plans for the day and couldnt get a clear answer. Sucks but we will not be returning read more

I can't complain about the way they groom my dog but today they left me in shock on the way they treated my husband! Did I mention I was their first costumer and have been going there for years!! So I have this coupon for Ma & Paws pet grooming stating that: BUY 1 GROOMING SERVICE, GET A BATH AND BRUSH FREE!! ($25 VALUE) Soo this coupon does not expire until the end of the year ok. Upon dropping my dog off I mention I have the coupon and she tells me it's expired they don't do those no more. No it's brand new I PURCHASED these sticker coupons! So she was like ok well I guess we can do that since the expiration date is 12/31/16. So as my husband picks up my dog he reminds them of the coupon and they try telling him no you get the free bath and brush on the next visit. No that's false advertisement my husband tells them!!! Because no where on that coupon does it state that you get the free bath and brush the next visit!!! So long story short the owner came got crazy like she wanted to fight my husband having her employees hold her back cuz she wanted to swing on him!! Then she was yelling at him telling him to get the F$@# out!! Calling the cops and all! Soo unnecessary and unprofessional of her! They could have handled it another way!!!So if you guys have this coupon, would you think your FREE BATH AND BRUSH applies to your next visit?? Well no where does it state that! We were told 3 different reasons on why we couldn't use our coupon! 1. It expired ( the coupon expires 12/31/16) 2. It's for first time customers 3. It applies to the next visit I just don't want any one to go through what we went through just to use this coupon!!! read more

Ma & Paws Pet Grooming - This was the coupon - Pet Groomers Near Me - Fontana, California

Absolutely the worst service I have ever gotten in my life. My boyfriend made an appointment for 11 am and we arrived at 10:50. We waited 3+ hours and called to see if our puppy was ready but they told us they hadn't done anything but wet him. Like what were they doing these this entire time when we had an appointment for our dog. How are you going to give an appointment but not have time to groom the dog. Take responsibility beforehand please. It was my very first time going because someone recommended them to us but never going back again.. read more

I have been taking my dog here for the last two years. At first everything seem to be fine until the last two times I went there was a different lady there. She is very rude and unprofessional. I also experience young kids working there. I dropped him off at 8:30 AM and she didn't call me until 1:30 PM. When I got there to pick him up he had a shitty haircut and she was blaming it on because he was moving around a lot. Then she proceeded to ask me if there's something going on at home. I could tell by the look on one of the young girls face that she missed treated my dog. He was scratching on the door like let's get the hell out of here. He will never go back there again read more

ABSOLUTELY LOVE this place!! We have been bringing our Coconut to Ma & Paws for over 5 years & we have nothing but great things to say about this place! Customer service is always top notch & they treat my girl like she's part of the family. They always do exactly what I ask & when in doubt they will call me to ask & let me know what's going on. I'm happy to have found this place & would recommend them to anyone looking for a good hearted very well priced$ pet grooming spot! You will not be disappointed! read more

Terrible place took my dog to have her hair cut and the groomer left her with a big cut and scab underneath her neck and she did not even tell me never going back read more

Great customer service and prices, they are very helpful and always on time with appointments .

I drop off my two small short haired dachshund several times to get their ears cleaned, coats clean and nails done. They do a great job for a fair price. Best Place I found that is close to home. Plus they seem to care about animals which I find very important when dropping my pet at a groomers. I usually call same day to see if they have the space and I never had problems. read more

They suck! Let's just say my poor puppy has to just let her horrible hair cut grow. Never going back! Service is unprofessional- a kid no older than 14 answers their calls and the older woman there is RUDE! I should have walked out the moment I walked in, but told myself to give them a chance- ugh should have listened to my gut. read more

Had a horrible experience with a past groomer that just hurt our furr baby that the next groomer was unable to help him. We just moved to Fontana from the High Desert looking for a new home groomer for Kenji. We found Ma and Paws groomers, got Kenji in the same day and can't believe how wonderful he turned out! Thank you so much Olivia for your care and professionalism over Kenji. He was so happy and so comfortable with you that we will only have Kenji in your care and will recommend anyone to you!!! AMAZING!!!! read more

I brought my dog Peewe in on a recommendation from a friend, he can be tempermental sometimes. The groomer Olivia was really knowledgeable and the manager was nice. Peewee came back looking clean cut. I like this shop and props to them. read more

Wasted my time showing up to the appointments I made for the services they said they could offer only to walk out empty handed. Waste of time!! Very unprofessional read more

I took my Schnauzer Lady there for grooming. She came back to me with a horrible cut. They said she was moving a lot so I didn't make a big deal about it. But I noticed later that they cut two of her nipples! One is nicked and the other was cut off!! They didn't even bother to tell me! Lady was happy to see me and wasn't acting unusual so I thought everything was fine until I saw her scab where her nipple used to be. How do they not know where the dog's nipples are??!! I won't take her there again. read more

If you enjoy a proprietor being rude to you from the second they answer the phone call you made to them, you'll be absolutely delighted with this establishment. If you get past the rudeness you'll find the grooming is extremely substandard. They cut the dog's fur unevenly, do not clean ears, cut nails too short and make them bleed. And if you mention any of this to them be prepared for more rudeness. read more

Open but lady sitting there with the door locked and didn't even went to be very nice!

I have taken my Labrador Retriever here twice the first because he was in desperate need of a shower and the second time for pure stupidity. I thought it was bad the first time however since they were a small shop tucked away i wanted to support a small business during these trying times. To my disappointment...AGAIN my dog was returned to me in unacceptable condition when he came out he didn't even smell clean and was still moist and the groomer had the audacity to tell me it was the scented mist she sprayed. okay lady tell that to all his dog hair on my sweatpants with a simple walk by me. i don't even think she blow dried him and literally just towel dried him, cleaned his eye boogers and that was it. to add i dropped him off at 9 am and was called to pick him up at 1 pm, you'd think if he was there for 4 hours he would atleast be returned to me dry. Like he's a lab he really doesn't need the full service groom with hair trimming and nail trims (i do it myself) he needs the bare minimum. and for her to not even be able to do that is completely unacceptable. Bad service. Would not recommend this trash place. read more

I took my dog early in the morning 9am thinking it would be ready by 12 instead they took there sweet time. They Called me at 1:30 to let me know my dog was ready and still had the nerve to tell me "we close in the next 30 minutes soo..." I went for my dog to find my self waiting for 15 minutes till someone decided to come out. I rang the bell several times and yet no one came out. I finally got my dog and she didn't follow my instructions on how I wanted his hair cut to be, my dog looked so bad I cried because of how bad they had left him. Never bringing my dog here again! read more

I had taken my dog here for the last few years and recently have been having more and more problems with them. Making an appointment became almost impossible where sometimes I would have to call 5-7 times over the span of a few days just to get someone to pick up the phone. Leaving messages didn't help since no one ever called back! When it came time to pick up my dog, I waited... and waited... and waited in the front room for someone to come out (even after ringing their bell). Not sure if it's the new help or they just don't care as much anymore, but the people (other than the main woman) grew to be more and more rude. I heard everything from heated arguments in the back between couples, to seeing random guys walking into the back straight past me waiting. I grew increasingly uncomfortable just going there. Won't be going back any time soon. Sorry, but the lack of customer service, uneasy environment, and constant issues just aren't worth it anymore. read more

Awful! I have taken my mini poodle here several times, incident number 1, there was a small metal thorn poking out of his abdomen. The next time his face was very poorly cut, you could see the outline of a muzzle that had been placed on him and they only trimmed around it. I asked about the poor job on his face, and the response was "oh, he bit at me, he was a little hippy with us today" I said "oh really? Karson is not a biter, unless someone is aggressive with him," The 3rd incident they said once again he bit them and we need to sedate him with Benadryl before we bring him again. The young lady in the front told my husband she doesn't deal with bad dogs and has a no tolerance for dogs who bite... Maybe she should consider a new profession, of a vey small poodle scares her... I have since taken him to another local groomer, just up the block from them, and I got nothing but praise on how well behaved Karaon is. Not gonna sedate my dog... GTFOH, SINCERELY KARSON'S MOM read more