The food is pretty good. The broccoli cheese soup could use a little work/be creamier perhaps? The sourdough of course is legit and tasty but the other food items are just okay. Service is more like a stand or a mall where you get your food and sit down on your own. If you want your table cleaned off, you should wipe it down yourself. Overall, it's Boudin's and Boudin's is famous and we love bread, but if you are looking for a fancy place and want great service, you may want to try somewhere else. read more

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The gentleman in front was kind and everything he suggested was delicious! The brownie was fudge like and really yummy and soft. The sourdough bread bowl was the right move! Loved that i was able to get free refills on the coffee read more

Macy's Cellar - Broccoli cheddar soup, brownie & turkey and cheese sandwich - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

As a kid,Teenager, and as a Adult!!! And still to this day The Macy's Cellar was one of my most favorite hang out spot!!! But a lot has changed I use to remember that the Macy's Cellar had a Wetzel Pretzel which is no longer here!!! My most favorite spots that I enjoy going to is the Boudins, Jamba Juice, And Ben & Jerry"s The best time for me that... I really enjoy going to The Macy's Cellar is going to Ben & Jerry's which is on a very Hot Day for a Ice Cream!!! read more

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This is an underground food court currently housing: Subway, Jamba Juice, Wolfgang Puck Cafe, Ben & Jerry's, Mixed Greens, Boudin Bakery & Cafe, a sushi bar. It is busy during lunch and suppertime, as expected. When not busy it's a nice getaway from the bustle above ground. Slightly out of the way, it's located on the bottom floor of Macy's (women's store), take the escalator down and turn left. Turn right and it's the store's household items and a Visitor Center. Note in the evening there's an odor that permeates at some areas here, oof. read more

I ordered the steak banh mi and it was very disappointing. Sandwich was half empty, bread was stale and the meat was cold read more

Macy's Cellar - Steak banh mi - very disappointing - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

When I'm tired from shopping in Union Square, I head to Macy's Cellar, located on the basement floor of Macy's. If you need some sugar to re-energize yourself, what better more can you ask for than to have Ben & Jerry's, Tom's Cookies, and Jamba Juice all next to each other! If that's not enough, you can take the elevator to Cheesecake Factory. They also have lunch places like Wolfgang Puck, Boudin, and a sushi bar, but the Cellar is so congested I prefer to come here to pickup sweets and eat at Union Square (when it's not raining). read more

Macy's Cellar - the inside of the store - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

Great place to stop if you need a quick bite and your in the city. Not usually much of a wait, order at the counter, be seated and wait for your food to come. Just like being at the wharf, well, minus the views, the crowds and the people. read more

Macy's Cellar - Lunch at Boudin - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

Boudin worker had the worst customer service. She was very rude! Bread was extremely stale and sandwich was completely empty. Barely any meat inside. Ended up not eating anything I paid for. Overall would not return. read more

I used to come to Macy's Cellar all the time when Wolfgang Puck Cafe had a spot here. Now I drop by for the occasional meal from Boudin Sourdough Bakery & Cafe. Or if an ice cream craving hits, Ben & Jerry's. On Friday, September 18th around 1pm, I stopped by to try Asian Box. They've taken over the old Wolfgang Puck Cafe space, so they have a rather large area in the Cellar. If you take the escalators down by the perfume and watch department it'll be your first restaurant on the right after passing Godiva Chocolates. I was craving something Asian inspired, so I got a Chicken and Shrimp box over salad ($13.45). Most boxes come with one meat for $8.25, but my inner fattie wanted two proteins! It was a solid box and definitely fulfilled my craving. If you're looking for other dining options or snacks, they also have Jamba Juice, Mixed Greens and Tortilla Kitchen. I haven't tried any of these places, but Tortilla Kitchen looks like it could be a good Mexican option. Macy's Cellar is a good go-to when I don't want to walk far, but I want a change of pace. I don't come here often, so it allows me to mix it up. read more

I eat hear a lot when I am in San Francisco. It's a quick, convenient place to grab a bite. There are several options for where to eat, and they have changed over time Boudin seems to have always been there, and always has a small line. The only problem is you are in the basement. So no view and that is a waste in SF. Other then that it's easy to get in and out. read more

Macy's cellar is convenient for a quick bite to eat when you are power shopping in Union Square. The sushi place has a bar and the prices are not too bad. The food is only ok. Wolfgang Pucks is fine ... but like others have said, it can take a long time and it is not very healthy. Tom's fresh baked cookies are good. When friends come to visit, they like the soup in a bowl at Boudin. You can use your Macy's credit card and that makes it easy. If you are a preferred card member, you can get a few hours of free parking in the Union Square parking garage with validation at the gift wrap department in Macy's on the 5th floor. read more

I have sampled the Pier 39 location of Boudin Bakery, which is excellent! The Fisherman's Wharf location is also very good. I recently went to the Macys Cellar location and the California Vegie Sandwich, which is what I always order, was very hard to eat. The cucumbers were not peeled and cut very thick making them uneatable, had to leave them on the side. Also, the ratio of lettuce vs. the actual amount of vegetables and spread/dressing was very uneven, much to much lettuce, the lack of dressing and vegetables caused the bread to be very dry. The options for the sandwich were also less than offered at the Pier 39 location. Overall I must rate this location with three stars. read more

I can't believe anyone would go to The Cellar unless it was a DIRE EMERGENCY. Like you can't stand Macy's soundtrack, or you have a grumpy whiney child or other wise insensitive companion Yes, indeed you can hide in a corner at Boudin's, but you will still be depressed at the bad lighting, awful food, and un-bussed dirty tables and less-than-fresh food. One would be better off at Tad's, and much better off at Original Joe's A child is happy with a pretzel or a hot dog from the vendors outside Macy's Big store, or a donut outside the Men's store. I have spoken. read more

I am surprised I've only gotten to this review now because I used to have to eat here at least once a week. It is where I got addicted to Boudin's crack, I mean, Spring Salad, and have eaten far too much of drenched-in-butter-gravy-oil Wolfgang Pucks. If you are in a hurry, stick to Boudin's or the even the pizza aisle at Wolfgang's. However, if you go to the middle aisle/entrees & pastas at Wolfgang's you are doomed. In my retail past, I've seen most of my allotted lunch hour sucked away standing in line waiting for such complicated delicacies as Chicken Fingers and Fries here. And, make no mistake about it, the "healthier" options liked baked chicken or salmon pasta are smothered in cream, butter, and oil. read more

I have vowed to never ever ever return here. Twice. This is it though, I swear - I am through. 0 stars for speed, taste and value for all vendors here. One star for very entertaining people watching especially in the evening. I have no idea where these people come from or how they manage to go through out life. Except for the overly made up ones, I have a pretty good idea how they exist. read more

Love the fact that this is located at the bottom of all of the shopping... I love going to the Jamba Juice here, going to the Post Office, and then browsing through the Macy's kitchen section here. I have not had the chance to try the food...but I am sure I am not missing much... read more

Ben and Jerry's Yay. (5) Jamba Juice not so Yay. (2) Averaging the 2 gets me to 3.5 stars. This is probably the case at all Jamba's but their drinks are thick (thanks to copious amounts of ice) which is a shame as they are usually tasty. read more

That Wolfgang Puck place was the bomb back when I worked the summer season at Banana Republic. If they are still there and they serve the chicken tenders with fries and ranch..... GET IT! (The Mac and Cheese was purty good too.) read more

This place has saved me one too many times during my food starved moments at Union Square, when I realized I hadn't eaten because my shopping pangs were louder than the stomach growls. The food court can get a little busy which means you'll have to share tables with strangers sometimes. When all you need is to feed yourself, nothing matters. Boudin Bakery and Wolfgang Puck are my personal favorites. Boudin Bakery's chicken walnut salad sandwich is great. For those who want a lighter fare, they also offer assorted croissants. Wolfgang Puck's pastas are my favorites. A great pit stop for those hungry shoppers with a few measly minutes to spare between stores. read more

So the Macy's Cellar is not known for it's culinary delights, but I often find myself there when I need a bite to eat and a little downtime before I head into rehearsal which is usually always downtown. I like this place because it's fairly small compared to the overwhelming food court in the Bloomies mall and it's never packed, so I can sit for as long as I want and not be bothered. I usually go for either a soup and caesar salad combo from Wolfgang Puck's or a clam chowder from Boudin's. Both items are tasty enough and a much better option than say Burger King, but the new Rick Bayless Mexican outfit....meh. The tortilla soup and chicken tamale were super bland. I should have known. Tsk tsk on me. read more

Only been here twice, both for Wolfgang's pizza 'deal' meal thingy.. Basically, it's that small-but-fancy pizza, a side of soup or salad, and a fountain drink for about 7 bucks.. Pretty simple.. Seemed good at the time and for the semi-fancy-ness.. On both occasions, the chef seemed pretty pissed, but the employees at the register are cool.. It's all pretty much (almost) usual food-court faire, but in a smaller, confined space with no light to the outside world.. But if you're quite the shopper at Macy's and is working up an appetite, this is Macy's best way to keep you in.. For something a little more fancy, go to the roof.. granted, The Cheesecake Factory is only so-so too, but with a view! read more

Lots of pretty good lunch places to eat around here - good choices for vegetarians as well! I went to Boudin's, and they are always very friendly and nice, and they bring the food out pretty quick - be sure to check out their super-cool electronic soda machine! ^_^ The food itself, however, makes for a good lunch, but nothing too special (I ordered a California veggie sandwich with green salad). It's an average amount of food for an average price, and I wouldn't mind going back (since the lunch is healthy), but just don't expect it to blow you away! read more

I was at the Macy's Cellar department a couple of weeks ago to meet a friend for lunch. It has been years since I have been there. It still is a busy place as I remember it in the past. I think it is a pretty good place to go for lunch. Lots of selections for food choices. I went to the Boudin cafe for a sandwich, it was okay. My friend and I had a very limited amount of time for lunch, only 30 minutes. Next time I go, I will look around more as I say it has been a while since I had been there at Macy's Cellar. I think I will try the Rick Bayless cafe. His TV show "Mexico - One Plate at a Time" features some really delicious creations. read more

I love this Macy's I always can find deals . My 3 girls love to shop here and the sale are crazy on a good day. To go to the city and make a day out of shopping at Macy an going to The Cheese Cake Factory after a long day shopping is wonderful. read more

Macy's Cellar - In the kids department. Beautiful sunny day in the bay. - Ice Cream & Frozen Yogurt Near Me - San Francisco, California

It's usually a biotch to find seating here in this bustling cafeteria but it's pretty sweet and convenient. Grab a beverage if you are parched and grab and bar seat at the sushi bar. It can take a few hours to go through all the stuff at Macy's. It's nice to know that you don't have to go far for a quick snack. Sometimes I just run outside and grab a hot dog from the cart. So good! read more

It's time to snack again and I can't think of a better place than in the basement of Macy's. So many goood things to choose from. Love comming here for lunch. For dessert I top it off with a Jamba Juice. read more

Wolfgang Sucks big time... but Boudin's rocks and Bambi scored on a Veuve Cliquot purse (really looks like a ladies bag but has the champagne and 2 champagne flutes) for a gift recently. And yes you can use your Macy's card to purchase stuff from all of the restaurants in the cellar. read more

Jamba's, Ben & Jerry, Sushi, and a free reasonably clean public bathroom (rare) open until 9 pm that is right across the street from Union Square area. What more could you ask for? read more

Check out the sushi bar in the cellar from 5pm-close Monday-friday since all regular rolls are half priced. You can't take it to go but it's a pretty pleasant dining experience for a food court. You can also use Macy gift cards for payment. read more

Macy's Cellar is my favorite part of Macy's. Tom's Cookies are super fantastic, Wolfgang Puck is good comfort food (when I feel like standing in line! Oy!), and Boudin makes good sandwiches--particularly the turkey & havarti or the "California" veggie--and delicious soups and salads. I prefer an uncrowded Cellar, myself, so hooray for the food court at the Westfield! Here's a tip for those just stopping by to use the bathroom: don't use the one IN the food court area. Use the one in the kitchen appliances section, near the big safe. It's never crowded and totally clean! read more

you can use your macys card and macys gift cards. jamba ben n jerrys boudins wolfgang sushi toms cookies something for everyone, the asian noodle chiken salad at wolf gang is the best, boudins has an awesome roastbeef pesto sandwich and ask for a secret smoothie at jamba red gummi bear and white gummi bear, they are super good. best department store cafeteria i've ever been to. read more

When shopping solo, I head to Macy's Cellar to nosh a yummy sandwich at Boudin. The turkey croissant with avocado is enough to merit a yearly pilgrimage to the busy eatery in the heart of this multi-story department store. read more

I think this is a nice alternative to eating at the food court in the mall. It's not as busy or crowded and has some different choices. I've only been to Tom's, Jamba Juice and WPE...I want to try the sushi place next time. read more

I went to the Boudin Bakery in the Macy's cellar and order a half sandwhich and salad and the salad still had dirt on it like it wasn't wash good enough. I would never go back to this location again. read more

This place gets too crowded and feels too commercial, but I like it. It's a throwback to the department store shopping days of yore when you'd go out shopping, then sit down for a snack break with your hat boxes before picking up to shop some more. For a more classic, streamlined alternative, head over to the Nordstrom cafe at the SF Centre. read more

Lots of semi-decent sort-of food at affordable prices. Just don't expect much (ie natural light).

*rumbling in the tummy* boudins? jamba juice? ben and jerry's? tom's cookies? wolfgang puck? what to choose?!! everything seem so good! it gets really busy during the weekend, but what place isnt busy? Macy's Cellar is a great alternative from eating at Cheesecake Factory but i assume their business went down a litte bit because of the new food court inside Westfield. read more

This food court has a really good variety of quick food: Wolfgang Puck Express with yummy pizzas, Boudin, Ben & Jerry's, Jamba Juice, Tom's Cookies. I had 1/2 of a chicken pesto sandwich, Caesar salad, and a pop for $7.25 from Wolfgang Puck's. It was pretty good although the sandwich was really garlicky and the salad had too much dressing. I just ordered the wrong thing, though. The quality was good. I'll definitely be back when I need fuel for shopping. read more

You know how wen a store has super duper costumers. they would work faster! but noooooo! they worked slower n slowerrrr. they did not care if their costumers left beczuse it was the ONLY ice cream place in macy! wen i finall got to the register to order to cold ice cream. the ice cream i wanted to order was ALLL out! they should have took the flavor off from the menu! like all others out of ice cream flavors. NITHING GOOD WAS LEFT! read more

Not your typical food court nor your regular culinary hangout place, but good enough to grab a quick bit for lunch while shopping at the mall. I just went to WGP for lunch. They redesigned the menu and cleaned up their plastic utensils. Also, they increased the price. Oh well, It's still not bad for lunch. read more