I've been using these guys for years now. They always show up when they say they will, they don't…read moretry to up sell all the time. Time after time their quotes come in under anyone else's. You can trust them to give you good value and get the job done. So far, I've used them for. -AC Repair and replacement. -Plumbing repair and installation -Electrical repair -Renovation They are my go to vendor.

I love these guys! They are honest, on-time, and very professional. They installed a brand-new HVAC…read moresystem for a condo in Oro Valley. Thanks to them, I pay less for AC, and I have an incredible unit for many years to come!!! :) Give me a shout!!!

I called Nathan's last week for 2 A/C window units installs and an outlet upgrade and they got me…read morein quickly and did an amazing job. Eric was so kind and fast and knows his stuff. Great pricing too, got it all done in less than 3 hours. Will be calling them again for other things. So grateful, thank you Nathan's for not letting me swelter another day.

Excellent service. Phil installed a microwave above the stove. Professional, easy to schedule,…read morevery pleasant customer service, prompt responses, fair pricing, and really good contact at time of scheduling, several days ahead (reminder) and the day of service re arrival time. It's exactly the way a good company should be run. I'd use them again in a heart beat and I am picky.

John, the plumbing technician just left and we were sooo impressed with his customer service I had…read moreto right a review now! He was professional, knowledgeable, clear about what to expect, explained what he found and and made honest recommendations. Pleasure doing business with a company the hires people like John!

cool Willys came out today to flush my hot water heater. They called to confirm and they came when…read morethey said they would. the young plumber John couldn't have been nicer and more professional. it was a job well done from the initial scheduling to the actual maintenance. I would recommend them above any other company in Tucson. I will also be using them for my HVAC later this week

We had a great experience with Frank's Cooling & Heating!…read more Frank Jr. was our technician, and he did an outstanding job installing our new Bosch heat pump. He also rebuilt our heater closet and completed all of the electrical work with excellent craftsmanship. The installation was clean, professional, and everything was done right the first time. The new Bosch unit looks great and has been working perfectly. Frank Jr. was knowledgeable, professional, and took the time to make sure everything was completed to a high standard. We couldn't be happier with the results and would highly recommend this company to anyone looking for quality HVAC installation and service.

My name is Joe Bushelman . We had an ac unit that was going oUt and the warranty company had…read moreFrank Cooling and Heating come out to look at the unit. Tony and Frank made sure everything worked. They came out 3 times to fix things - ALL WITHIN AN HOUR OR T WO OF US CALLING - . They are ,excellent at what they do, professional courteous, and make time for you when its an emergency. Not only do they fix things but they fix things right,and they explain what is going on. They are an amazing company. I HIGHLY HIGHLY RECOMMEND THEM! IT IS THE BEST COOLING COMPANY WE HAVE EVER SEEN! JOE BUSHELMAN joe.bushelman@cru.org

I had a great experience with Platinum Heating & Cooling. When I called, Jay made sure they got…read moresomeone out to my house quickly, which I really appreciated. Manny was the technician who came out, and he was outstanding. He took the time to help me figure out what was going on with both my AC unit and my water heater. He didn't rush the visit, explained everything clearly, answered all of my questions, and made sure I understood my options. Both Jay and Manny provided excellent customer service from start to finish. If you're looking for a company that's responsive, honest, and professional, I highly recommend Platinum Heating & Cooling. I'll definitely be calling them again if I need HVAC service.

We were desperate to fix our daughter's home in Tucson A/C quickly as the temperatures soared this…read moreAugust. Being the busy season, some firms were not even accepting calls. A firm that did give us an appt proposed replacing the entire HVAC unit for a cost of $15k to $20k. Needing a second estimate, we called Platinum Air Heating & Cooling, and are so, so happy that we did. They changed a capacitor and got the A/C going, providing relief from the heat for under $300, and said they believed the existing A/C unit has another 5 years of service in it, very welcome news.

I had carpet installed at a cost of $13,500. When my wife returned home, she saw an area of carpet…read morethat was wet and appeared to be stained. The outsourced installers said that it would not leave a mark. And, of course it was stained. How could the installers spill something on the brand new carpet? How did it get there? Nobody but the installers were in the home. And, they admitted to having been who cleaned whatever it was. Flooring Direct sent over a product for cleaning the stain. I asked the owner to replace the section of carpet where the installers spilled something. No, Navid refused. Sleazebag owner operator. Then he sends me the invoice with updated charges with a payment due date which was 5 days in the past making it seem like I am overdue even though the job was not complete yet. This owner/manager will make arrangements for the installation but he will not stand behind the damages that his installers caused. Who wants brand new carpet that have had a soda or dirt spilled on it? I don't go to a clothes store and expect to buy new underwear which comes with a skid mark... Go elsewhere or be the next victim of this shoddy business. Here is how Navid, the Owner, handled the refund due to defective service and faulty materials. No content is anything different than what was actually sent to me or from me. This unhinged communique took 1 week after the Owner, Navid, was to have mailed me a refund for defective merchandise. Me: "No check has been received yet..." Navid: "I waited to see if you would respond. Zelle would have been fast and easy. I mailed it out yesterday. I hope this does not frustrated you." Me: "Yet another passive aggressive attempt to mess things up... Hopefully you can not muster any more incompetence in this matter. It is beyond frustrating." Navid: "I actually helped you more that you can imagine. So shame your anger has caused you to see things clearly I asked a simple question. Why was it so hard to answer? Take a pill. I actually helped you more than you can imagine. It's a shame your anger has kept you from seeing things clearly. I only asked a simple question--why was it so hard to answer? Maybe you need to take a step back and calm down." Me: "Once again, just send me the funds so that I can be done dealing with you. I have more important things to tend to than being dicked around by some lowly shopkeeper." Navid: "Careful little boy. Check was mailed out. I am just getting sick of your nonsense. I am out of town. I make sure I call you personally to deal with your unjust words and personal attack once I get back. I feel so sorry for you. I am sure your childhood must have been a unpleasant one. Take a pill Me: "F**k off kindly." Navid: "Definitely. Must be a childhood issue. How bad was it??" I had to block him as he continued making personal attacks and by name calling. In Closing: Is this a person that you trust to have your email, phone number and address? Is this a business person that you can feel comfortably to provide fair, professional service? I think not! This man is unhinged. Beware.

We hired Flooring Direct to refloor our approximately 700 sqft living room with tile. The most…read moredifficult part of the job would be the curving steps into this space as you can see in the pictures. Where others said it couldn't be done or offered solutions that were not tile, Flooring Direct said they could do it. I'll admit that it was a challenge to fully conceptualize how to do it but working with Moji and our installer, Jose, I believe the results justify the effort. The old carpet quickly came out and the initial part of the tile that was straight went in in about two days. Jose spent some time cutting and grinding to get the tiles to match the curving steps but was all finished by the following Friday. Jose and his assistant, Gustavo, were both courteous & professional throughout the project as was Moji who came by often to check on the progress and to be sure we were satisfied with how it was coming together. All the steps from tile selection through scheduling, layout, designing transitions, grout selection and final cleanup, were all pleasant. Would not hesitate to use them in the future and highly recommend them for your consideration.

Amazing work! Their professionalism, their attention to detail, the quality of windows, and their…read moreclean up was immaculate. Turly a company I would recommend.

I will be installing a new exterior metal slab door in my garage and so far am impressed with…read morecommunication. Hoping for a great result. I know this is a respected Tucson family business.

Great job completing the fence project in one day! Chris,…read moreVJ, and Lars worked hard even though the ground along the fence line was a bit of a challenge. Thanks again! Mike

We had a good experience with Affordable with the installation of a new pool fence and gates by…read moreChris G. and VJ. The only issue was quickly corrected by a post-installation service call. The final result looks good and both gates close and latch securely.