I found Ferrer's Appliances on Yelp when my mom's gas stove needed repairs. Since I didn't feel…read morecomfortable working on gas myself I wanted a professional I could trust, and Luis delivered. He quickly diagnosed the issue, ordered the part, and got it fixed in no time. Professional, efficient, and gave me peace of mind knowing my mom's stove was in good hands. Highly recommend!

Great customer service, highly suggested. No complaints. Absolutely beautiful family owned…read morebusiness. Very good products.

I contacted Gold Coast because my 16 yr old oven ceased functioning. They had someone out first…read morething the next morning. He diagnosed the problem, said he would have to order the part, and informed me what the repair would cost. I paid for the repair and was contacted a couple days later when the part arrived. The technician installed the part, but unfortunately, that did not fix the issue. A new diagnostic revealed it was a different part and the manufacturer said they no longer make or supply it, so I would need to purchase a new oven. I was not upset about any of this, just a but bummed that I had spent several hundred dollars for a repair that didn't help. To my surprise, Gold Coast informed me they would be refunding all charges above the standard diagnostic fee, including what I paid for the part. The refund arrived a couple days later. I was highly impressed that they were willing to eat the cost of a part in order to maintain good customer relations. I was skeptical of initially contacting them because their website makes it seem as if they work on nothing but refrigeration, freezer, and ice machines. I am so happy to find out they work on all major appliances and I will definitely be calling them for any future needs.

Had a really great experience with Jason from Gold Coast. He came out, diagnosed the issue quickly,…read moreand was super honest with me about the situation. Instead of trying to upsell me on expensive repairs, he told me straight up that the labor and repair costs probably wouldn't be worth it compared to replacing the refrigerator. I really appreciated the honesty and transparency. Super nice guy, knowledgeable, trustworthy, and professional. Would absolutely call Jason and Gold Coast again for appliance issues.

Oscar is friendly. He knew the problem with my washer and fixed it right away. His prices are very…read morereasonable. We are happy with the work that Oscar did for us.

I've known Oscar since he use to work for Samsung. Good guy with a good heart. Oscar diagnosed my…read moredishwasher for $60 and informed me it was my latch. I replaced the latch myself but the issue was not resolved. I told Oscar and he assured me he would come back and re-diagnose the issue. Since then Oscar has not replied to my calls or text messages. I hope he is ok, but I can't do any business with someone that doesn't return my calls. I hope what happened to me, doesn't happen to anyone else. I'm out $60 and now I have to spend more money to get my dishwasher fixed.

Mark was prompt, courteous, knowledgeable, and very skilled…read more He fixed our old dryer (which had several problems) and made it good as new, saving us the cost of having to buy a new machine. Also, he left our laundry room cleaner than it was when he arrived! I recommend this company, and this employee, without reservation. Very satisfied with this service experience!

Unfortunately I have to leave this review for Zuta. I had a technician come out to diagnose a…read moreproblem with a Kitchen Aid gas stove. The oven was not igniting correctly but the burners worked. I did a lot of research on-line and had an idea of what it might be. When the technician arrived the oven appeared to be working for him, which was not uncommon as the problem was sporatic. He did not try to diagnose anything further, he did remove the door, but did not inspect the ignitors which ultimately was what the problem was. He left and I called a different company who came out and found the problem very quickly. It was a bent ignitor that was the issue and caused the gas to not be close enough to the spark to consistently light the oven. Had this technician just removed the bottom part of the oven, he probably would have seen the issue. BTW, this is an issue that was documented on-line, I even found it myself after investigating my issue. My recommendation would be to make sure your technicians listen to the customer, I realize that sometimes it's difficult when you can't recreate the problem, but in this case, he didn't even try to diagnose it, which is not acceptable. The new company that I did hire found this problem immediately, by the way....

Appliance Repair Team absolutely deserves 5 stars!…read more I called them to look at my very old Sub‑Zero 201R that wasn't cooling properly. The technician arrived right on time, was polite, and clearly knew what he was doing. After carefully listening to the unit and checking it over, he explained that the refrigerator was too old and would require refrigerant that is no longer realistically available, so a repair wasn't practical. What really impressed me was his honesty: even though I was fully expecting to pay a $99 service fee just for the visit, he refused to charge me once he realized he couldn't offer a real, worthwhile fix. He also didn't try to push any unnecessary or expensive "band‑aid" repairs or hard‑sell me on replacement options. Instead, he straightforwardly walked me through my situation and options. It's rare to find a company this transparent and ethical. I truly appreciated the integrity, professionalism, and respect for my time and money. I would absolutely call Appliance Repair Team again and highly recommend them to anyone needing appliance service. Five stars without hesitation!

I recently sought out Appliance Repair Team because my dishwasher has been acting up. I contacted…read morethem online and they were very responsive. I was able to make an appointment through messages and they came out the next day. It cost about $65 for the service call but that fee is waived with service. Victor message me when he was on my way. I appreciated that. He checked my dishwasher and help trouble the issue. I was thankful for his input. He came prepared with equipment and had shoe booties on hand.

Elijah did an excellent job with the appliance installation. He arrived ahead of schedule, was…read morewell-prepared, and paid close attention to details. When he noted that an air gap part was needed, he proactively asked for a photo, sourced the correct part himself, and came fully equipped. The installation was completed efficiently and ahead of the expected time, and he made sure everything was clean and tidy before leaving. Professional, reliable, and easy to work with--I would definitely recommend Elijah to anyone needing appliance installation services.

Elijah is extremely professional, responsive, and transparent…read more Communication was clear and timely, and everything was explained honestly and in a way that was easy to understand. He was courteous, knowledgeable, and upfront throughout the process, which I really appreciated. It's clear he takes pride in his work and in taking care of his customers. I would absolutely recommend him and wouldn't hesitate to reach out again for any appliance issues.

Left a VM on CCAS's message machine over the weekend and received a call back early Monday…read more(President's Day). Adam came by for same day service and installed a new range in a very short amount of time for a low price.

I called CCAS because my "out-of-warranty" 2019 fridge was icing at bottom shelf just on top of the…read morebottom freezer. The tech (Adam) came in and at the door, he asked whether it was okay to enter with shoes! Really? We are in the 21st century, who does that? I asked him to put plastic shoe covers I keep near main door. He was happy doing that. When he saw we had a Samsung fridge that is making ice at the bottom shelf, he did not even check the problem. I wondered to myself, how did Adam know what the problem was without checking? Well, he stated that he knew what the problem was from his experience. According to him, some part in the section of the fridge at top labeled "Twin Cooling Plus" was at fault, and needed to be replaced. Estimated part cost $249, plus a labor cost of $300 (Total $549). He asked me whether to order the part. Well, having been cleaning this "hard-to-remove" ice for several weeks, I quickly agreed. He stated he would call me to schedule when the part arrived. A few hours later (instinctively), I decided to check with Samsung. They connected me with their local service provider. The tech listened to my problem description and asked me to pay $140 to schedule service. He stated there would be an additional charge of $60 after the service was completed. If a part was needed, that would be extra. So, I gathered that if the part cost as CCAS had told me ($249), Samsung be a better choice for the service with a total charge of $449 ($100 cheaper that CCAS). I decided to think about it for 2 days. On the third day, I called CCAS to cancel. They told me that the part had already been ordered and arrived; so, if I cancelled, I would have to pay a restocking fee of 25%, plus shipping charges to and fro for a total of $68. I immediately refuted it, but Adam told me they would send it to collections. I told him to invoice me to give time to think about it. Meanwhile, I paid Samsung $140 and scheduled service. The following week, a Samsung tech came by. He asked that I remove the foods in the fridge to leave it clear. He proceeded with removing the shelves and opening the cover at back of fridge. After about 15 minutes, the tech I informed me that the water was leaking from an iced blocked pipe at back of fridge. He removed it, cleaned it out, and put it back. He then told me the problem should be fixed now. He gave me a 90-day warranty and asked me to call them should the problem resurface. Since I had paid $140 earlier, the tech said I needed to pay nothing else. What? Just saved $409 (549-$140) by skipping CCAS! Talk of experience that Adam mentioned - had he taken the time to check the problem, he would perhaps have learned that I did not need a costly part (especially for a 2019 reputable manufacturer's appliance). A few days later, an invoice of $68 arrived in the mail from CCAS as promised. Now, after receiving it, I asked myself: I didn't even need this part had Adam taken the time to diagnose the problem as expected. Why am I even paying the $68? According to Adam, it was because I asked him to order the part he had GUESSED was needed. Think about that for a moment. Now, for future would-be customers, figure this for yourself as you prepare to call CCAS. I am just so done with them.