We have used Black Mountain Plumbing several times over the years, and they have consistently exceeded our expectations. Robert Snyder came out the day after we called the office, which was a very prompt response. He quickly diagnosed the problem, clearly explained what needed to be done, and answered all of our questions in a way that was easy to understand. Within just a few hours, he provided detailed bids for the recommended work, which we really appreciated. His professionalism, knowledge, and honesty gave us complete confidence in moving forward. Leo S. is scheduled to begin the work on Tuesday, and based on our previous experiences with Black Mountain Plumbing, we're confident the job will be done right. Their entire team has always been courteous, professional, reliable, and committed to quality workmanship. We highly recommend Black Mountain Plumbing to anyone looking for honest, dependable plumbing service! read more

Robert has been our trusted plumber for many years, and his level of service is truly exceptional. He is consistently kind, honest, and highly professional, and he approaches every job with care and precision. What sets him apart is his willingness to go above and beyond especially when we've needed him most during urgent situations. He is dependable, responsive, and takes great pride in doing things the right way. It's rare to find someone of his integrity and work ethic, and we are incredibly grateful to have him as our go-to!! Thanks Black Mountain Plumbling read more

Black Mountain Plumbing - Robert is the best! - Plumbing Near Me - San Diego, California

We had Black Mountain come out to estimate a project for us. This was not a service or repair call. As the estimator wrapped up, he brought up a fee for coming out to do the estimate. We were surprised by this. When we made the appointment, no one had told us about an estimate fee when we made the appointment. The confirmation email we received did not state this either. If we had known there would be a fee, we would not have had Black Mountain come out. When we mentioned this to the estimator that we were not told, his response was not "I'm sorry that you were not made aware of the fee"...he was more concerned with finding out who we spoke to in the office to set the appointment ...and then he charged us the fee anyway. Seriously....there are too many other great family owned plumbers out there that will do estimates for free. Our estimate showed up several days later and we were gob-smacked. The estimate was double the price of other highly recommended and highly rated plumbing companies. We ended up with 5 plumbing company estimates and the other four were very closely priced, only Black Mountain was outrageously priced. We will also note that the quality of product to be used for the project were the same from one company to the next so that is not a factor in cost. Our recommendation, look elsewhere unless you don't care about being charged exorbitantly. read more

Black Mountain Plumbing came out the same day I contacted them and fixed an issue another company hadn't been able to resolve. I am extremely impressed with both their professionalism and service! I wish I had used them all along -- they would have saved me a great deal of money and frustration. Will definitely use them going forward. read more

Been using Black Mountain Plumbing for over 30 years. Black Mountain is always fast, meticulous, and professional. Never have had any issues with them. Today was a same day installation of a new water heater by Joel Jr., who did great work and left the area cleaner than when he started. Family owned business, not a national chain, with fair pricing. You can't go wrong with Black Mountain. read more

They replaced the whole house filtration tanks for us. They were professional and informative. I also appreciated that they were training/teaching a young individual on the job. read more

This company was referred to us by Affordable Drains, a trusted company we've used. Our garbage disposal seized and would not budge. Black Mountain Plumbing responded immediately. Daniel Kent was our plumber, who communicated really well. He arrive when promised and immediately solved the problem! We didn't even need a new disposal! While here we asked for his attention on another item, which he also took care of! Went to Home Depot, got the part and installed it in about an hour! Tested our water, checked the water heater, etc. Very professional, considerate and thorough. We will definitely use him again. read more

Within 2 hours of discovering our water heater had a leak, Black Mountain plumbing responded and replaced the water heater. I appreciate the prompt service and Daniel going above and beyond to ensure prior venting issues were fixed correctly. read more

very prompt same day service and new toilet installed by noon. Professional and considerate. Rate was reasonable. I would certainly use Black Mountain again. read more

Black Mountain Plumbing is excellent. Their pricing is reasonable and service very good as well as timely. Highly recommend them.

Have used this company over the years, but most recent visit will be my last. I was quoted a potential price by the office that was far lower than the estimate ended up being, but that isn't factoring into the review. Why I feel compelled to leave a poor review was the service itself. They sent out a very young plumber and and apprentice. Initially, he said the problem was the bath tub downspout and I told him that it wasn't the problem and I'm almost positive it was an internal valve. He said, "no, I'm pretty sure it is the downspout and it will be all fixed", quoted me an OK price and started. Sure enough, it wasn't the downspout and it was the valve inside of the wall which was 1K$ more to repair. Again, not mad about the price difference but the result - he then put back the downspout and charged me 50$ for the home visit (I knew this was their policy). After they leave I realize the caulking job was incredibly sloppy, so bad I had to wait until it dried, removed it and did it again. So essentially, I paid someone to refuse to listen to me and make me recaulk my downspout. I used to be OK with the above average prices for the good service, but I think I'll look elsewhere next time. read more

I've had Black Mountain Plumbing take care of our needs exclusively since moving in 5 years ago. Solomon and Nate provided estimates and expert advise for several issues in my now 10+ year old house is facing. Excellent, professional service from both of them! I'll be having them back to complete my next round of work. read more

Brandon was out today to clear some drains and replace a toilet. He provided us with honest information and explained what was needed and why. He was very polite and thorough and left the bathrooms very neat. We appreciate the excellence service. read more

Hot water heater flush, done quickly and efficiently. Would recommend them for future use and work.

Recently had both Solomon and Leo out to the house for some plumbing work and wanted to share how Black Mountain Plumbing staff are reliable, professional, and personable. We had several sink drains which needed attending to and Solomon did a great job answering/ assessing both the sinks AND the other items which always come up (no matter how well you plan). The BMP Team did a great job on the requirement maintenance and helped triage potential next jobs. Shout Out to Solomon for his professionalism and technical expertise - plus loved how he explained everything throughly to Leo his apprentice as well - Solomon I salute you. read more

You ever have that Tuesday after a holiday weekend where you feel like the universe is going to absolutely punish you in exchange for a few relaxing days off? Like that one post Memorial Day week a long time ago where my body decided that kidney stones were a good idea. What is it with this weekend attacking my plumbing? I'm getting ahead of myself. Plumbing. My wife got up early - as nurses tend to do - to begin her day. When she started the water in our bathroom ... it sounded a bit like an incredibly angry psychopath was trying to violently shake apart our plumbing. While I found this sound to be upsetting, our dog was outright enraged. He let me know that this was to stop immediately and that he expected me to call in a plumber as soon 8AM rolled around (did I mention this was all going down at 5:20 AM?). So yeah, pluming once again under attack after a long holiday weekend. Okay, I might be blaming this on the universe, but I will grant the universe this: the solution was also waiting for me on the doorstop this morning. Our community newsletter was there, and within it, the number to Black Mountain Plumbing. I don't really like making phone calls, but my dog (the one insisting this get fixed IMMEDIATELY) also will not make these calls. So I relented and got through right away. Daniel was available and in the area, and get this ... would be over ASAP. A few tests later, the problem was identified. By 10:30 AM, the violent shaking pipes had been calmed by a new pressure regulator (I wish they made this for humans, BTW). Daniel also fixed an unrelated issue with the lack of hot water in my shower. Everyone I worked with was very helpful and honest. My dog is no longer giving me dirty looks. And I still have the majority of this post-holiday Tuesday to enjoy. I'm not a fan of days beginning like this one did, but I am a huge fan companies like this who show up and do an amazing job and set things right. read more

Black Mountain Plumbing - This is my dog, refusing to speak to me unless I call a plumber - Plumbing Near Me - San Diego, California

My gardener discovered a leak in the ground on a late Tues afternoon while I was out of town. Called around and Black Mountain plumbing had someone available to come right away. Junior came out and diagnosed the problem. He was able to stay and fix the problem even after it got dark. He came back the next day as promised to turn the water back on after the repair glue had dried. It was a huge relief to know the problem was being taken care of even though we were out of town. read more

Our water heater broke on Sunday and dumped water all over. I called Black Mountain and they gave us priority service. Daniel arrived right on time and was extremely professional, competent, and friendly. He did the job right. We are always very satisfied with Black Mountain plumbing. read more

Had a quick and efficient repair today. Big thank you to Joel Jr. He listened to my issues and repaired both quickly and quietly.

I've been fortunate enough to use Black Mountain Plumbing 5 times over the years for a variety of jobs and once again today. They were able to schedule me in for a garbage disposal swap within 2 business days. Robert arrived early in the range, with a 15-minute text notice and phone call - very pro! Problem was diagnosed and confirmed within a few minutes, and the swap took less than 30 minutes more. I remain big fans of this company and the way they do business. I'm highly confident I'll never use another plumber, he and the Black Mtn Plumbing crew are THAT good! Highly recommended! read more

I had great service from Solomon last week. He was friendly and explained the situation clearly for me to understand. I had called Black Mountain Plumbing thinking it was a bathroom leak in the ceiling. He explained that it was actually a steam issue from my shower and I hadn't been using the air vent enough. His expertise and honesty complemented his hard work ethic. Thanks, Black Mountain Plumbing. You rock! read more

Yes, I've used this company for many years and for multiple properties. Their staff is extremely knowledgeable.

The plumber from Black Mountain Plumbing in San Diego was hired to install a kitchen sink faucet. After the installation, hot water did not come out while cold water flowed normally. The plumber claimed that the pressure regulator valve must be replaced (a job of $589). I pointed out that hot water in the bathroom near by worked fine. I asked him to explain why the pressure regulator valve does not affect the hot water in other places in the house. He started raising his voice and said that I know nothing about plumbing. I decline his request to replace the pressure regulator valve. I paid $316 for his bad faucet installation job and let him go. The next day, I hired a plumber from a different company to check the faucet installation. It turns out that the guy from Black Mountain Plumbing had the hot water tube pinched by the socket (the hot water tube was outside of the socket. See the attached picture). Both I and the second plumber agreed that the pinching seems to be done intentionally to blackmail me for another big job. Because no plumbers would have missed the pinching while tightening the socket, or while checking the hot water issue. read more

Black Mountain Plumbing - Bad job at Black Mountain Plumbing. Is it intentional to add a bigger job (replacing the water pressure regulator)? - Plumbing Near Me - San Diego, California

Solomon and Nate did a great job. Solomon has worked at our house over the years several times. His work and thoughtful analysis and attention to detail has always been stellar. He also is a fountain of knowledge about Plumbing, which I appreciate. We know we are in good hands and Black mountain Plumbing is always the first people we call for all our plumbing needs. read more

We called them for emergency service for a simple clogged kitchen sink drain on a Saturday morning at 11am. I told them I want it done today. They said they can make it at 4-5pm. They said $200 fee just to come out, then $250/hr. Crazy high, but I was busy and didn't feel like getting a bunch of quotes -- so I said ok. At least they'll show up since I'm paying am arm and a leg right? Wrong. An hour before they were supposed to show up, they called to tell me they can't make it and have to reschedule for tomorrow. Does this company not understand what emergency service is? You have to wait half a day to tell me you can't come? And it was scheduled for 4pm -- you can't unclog a drain at 7pm? 8pm? 10pm? What is the $200 emergency fee for? If you're double booked and too busy just let your customers know so they can call someone else who can come -- that's why I asked for emergency service! But ok, I get it. Things just get crazy sometimes, but you'll never guess what they said next. They said they can reschedule me for tomorrow -- I said ok fine, then they said, we're going to need your credit card number right now for the $200 emergency fee! I was like... what do you mean? You're the one rescheduling -- you're going to charge me? They said, if they're on their way tomorrow and I cancel, they will charge me the $200. Are these people serious? I called for emergency service and agreed to exorbitant prices. They couldn't deliver on fast service, wasted my day, tried to reschedule AND attempt to lock in their $200. They were only interested in the $200 and my needs as their customer were the last thing on their mind. I had a feeling that this would drag on till Monday because that's just the vibe I got so I politely declined. I called up another company who showed up on time the first thing in the morning and got it done quick. And no surprise -- the other company charged waaaaay less even for emergency service. To management -- here's a hint. If someone calls you for emergency service they want it done quick. If you probably can't make it, just tell them to call someone else. If something unexpected happened and you can't make it, tell them you're sorry, that you'll be there first thing next morning, and wave the emergency fee because YOU MESSED UP and YOU INCONVENIENCED YOUR CUSTOMER who could have had their problem fixed already by someone else. Your company did the opposite of that and instead was only thinking about yourself and tried to lock in the emergency fee. lol what a joke. To everyone else -- call someone else lol read more

Once again, Black Mountain Plumbing to the rescue. We saw a leak in the bathroom and called, Daniel showed up on time and quickly found and fixed the issue. We have always been taken care of by Black Mountain Plumbing. Thank you again! read more

Thank you for providing consistent competent service time. Whenever I need a plumbing repair I know I can count on the Black Mountain Plumbing team. You are awesome! God Bless read more

Very knowledgeable and professional. Nobody ever wants to have to pay for a plumber, but it's nice when that plumber knows what they're doing and can fix the problem. I would definitely reach out again and recommend Black Mountain Plumbing read more

Carlos was very conscientious and did a fabulous job. He answered all of our questions despite it being 10pm on a Friday night. Extremely pleased and we will be using Black Mtn Plumbing from now on. Due to their cost savings and service we ditched our plumber we used for 25+ years. I never thought I would switch. read more

This is a very stand up company. we used them for a clean and certify of our septic system. They were on time and quick to complete the work. The value of the service was spot on, so we could complete the sale of our home. read more

RE: Outdoor valve repair due to leak from the kitchen on December 22, 2022. Our 6th time using Black Mountain Plumbing. Never disappoints. SOLOMON was professional and prompt. He explained what the job entailed and provided pricing prior to the repair. Solomon was very accommodating to our other concerns that may require their future services. We like this company. Smooth transaction and service every time. RE: Fix the High Water Pressure in the House on December 27, 2022 Our 7th time using Black Mountain Plumbing and we were happy to get SOLOMON again. As expected, Solomon was professional and prompt. Solomon replaced the water pressure regulator with internal bypass, and soldering. 1 Year Parts and Labor Warranty. We like this company. Smooth transaction and service every time. read more

2022.02.16 Daniel came out this morning to move the water heater as part of water remediation work. At that point I was told that Black Mountain Plumbing (BMP) does not work with insurance and that I would have to pay for $800 + (surprise) $600 to replace a water regulator before hooking up the temporary water heater. This is approx $1,400 out of pocket today. I had to decline working with BMP due to this. I gave feedback to Daniel that I would have appreciated knowing up front that they did not work with insurance. His response was that I should talk with the office not him - I can only talk with him about specific work being done and that it is not his responsibility to tell me up front about not taking insurance. Next, I said: "ok, I will talk with the office. Let me give you some personal feedback, your customer service attitude is abrasive and not helpful." As I was talking, Daniel got in his truck and drove off and left me in mid sentence. VERY UNPROFESSIONAL conduct. I called the office and Kathy (sp?) answered and took my call, feedback, and report of the incident very well. In the past, BMP has provided excellent service in the past. Very professional, courteous, and high quality work. I don't know what to make of this incidence read more

Black Mountain Plumbing is the best! We were expecting major issues in our bathroom. They quickly figured out that it was not a big problem and resolved. They are awesome communicators, we were clear when they were coming, what our plumber would look like (They sent a text with a picture and his name, Joel). They were timely, friendly and professional. You could not ask for more. read more

Called to have a broken top mount sink replaced. I provided the same sink. Just remove the fixtures and drain plug. Cut the grout, remove the sink. clean up the edge. Drop in new sink and put pack the fixtures. Re-grout. Seems simple 1 maybe 2 hour job. One new pop up plug would be needed. They came in an told me $750. No thank You! read more

Appointment for shower tap since no hot water coming out. Technician had all details of the issue and pictures and brand of the tap. When onsite, he instantly gave us the close to $600 fee by just taking a look at the tap. I mean, if no investigation/diagnosis is needed on site, he could just give us the fee quote on the phone. That would save him the trip and us the wait and the $49 service fee we had to pay. read more

Quick, responsive and thorough! Immediate explanation of the issues at hand throughout my home. Very pleased with the level of care and follow through for each repair. Highly Recommend! Thank you! read more

I called Black Mountain Plumbing to get a quote to replace a 40 gallon gas water heater. They quoted me just over $3600.00 to replace it with a comparable water heater which included haul away of the old one. I went with another local plumber who charged exactly half of what Black Mountain Plumbing wanted to charge. Make sure you get other quotes so you do not get ripped off. read more

Flooding sewer pipe. On a Saturday. 90 minute response from Solomon. A great representative for this company. Was quick, very polite and even more helpful. Charged a fair price for a great job. Didn't mind explaining things and made sure we were comfortable with his work and the job. Again this company has not disappointed after many years. Honest and great work for a fair price. read more

I can't say enough good things about BMP!!! Called yesterday about shower leak, corroded knobs, Dayne came today and far exceeded my expectations. Not only did he fix my leak and knobs, but problem solved other water issues I was having. Great work!!!!! Price was very fair, too. I'm a senior and so relieved to have found a company I can trust. read more

I call for a quote on running 125 feet gas pipe. I ask if he competitive in this and Scott the owner says Yes. But need and want $49.00 to look and give a bid 1st. What a business racket. I own serval business for the pass 46 year. Received 3 bids Black Mountain Plumbing was the highest by far and the Warranty. read more