No longer there. They have closed up. Not sure why. They were good when they were there. But just over night a few months ago they were gone. I got my tires there. read more

I am actually considering taking legal action against these guys. So my son has a 2006 Pontiac vibe. I brought this in to get the battery replaced. They replaced the battery but broke the metal bar that holds the battery down. Instead of being honest and saying this, these guys but wooden blocks in the engine compartment to hold up the battery!!!!! Safety hazard to say the least. Only found this out after I took the car in for an oil change. MAVVIS IN WHEATON NEEDS TO SHUT DOWN. read more

The service was quick and fast I had a nail in my tire they had me fixed up and out the door in 30-40 minutes really good service and adequate pricing. read more

Mavis tire & brakes in Wheaton, IL was an awful experience. It started out ok with a new brake inspection and quote. 1-2 days later, I took the car to be serviced & Asst. Mgr. gave me a price of $100 extra & could not figure out how the original quoted price was computed. At the moment the Mgr. was unavailable to clarify the confusion. Once the correct price was verified, 2 wks. later I did a 2nd attempt for the brakes to be serviced. The job was completed the same day as promised. Though, on the way home, there was a metal scraping noise and loud rattling causing the car to shake. I returned the next day and it was determined that there were some loose bolts that were overlooked by the mechanic. The rattling was fixed but the scraping noise was not and was worse. At this point, out of frustration, I went to another mechanic and paid $70 extra for negligent/incomplete repairs made on Mavis' behalf. The team was either inexperienced, incompetent, negligent or sloppy. I lost 1 day of work, wasted time & gas driving back & forth to the shop and ended up paying an extra $70 to fix their mistake. Last, on 3 separate phone calls I asked to speak to the main manager and was told he was unavailable. I will be filing a complaint to corporate and if needed take it to court. Thank you for your time and attention. read more

Stopped in to ask if I could pay to have someone put air in my tire because my warning light was on in my Honda CR V and Rob said he would do it for no charge. He then showed me my front tire that was about to blowout. Having just moved from California, my car did not have to endure crazy weather. He said I needed to replace the tire for safety reasons. I brought the tire back later that day to be serviced. Great staff, professional and fair. Showed me everything that was wrong. I highly recommend Mavis Tires and Brakes in Wheaton! read more

The service that I was provided here was amazing! Everyone that I spoke to were straightforward and kind to me. Without any questions, I was presented with the most cost-effective solutions. A really great team! read more

I got a flat tire that need it to be replace , Jessica came outside to help and she did but as soon I told her I have Sams club warranty she explained to me to go with them so I get my new tire and she don't take my money ,she help me with putting air on my Emergency tire and check that I was safe to take the trip back , thank you Jessica . good employees , may the lord bless them. read more

Mavis Tires & Brakes - Tires Near Me - Wheaton, Illinois

We took our family van in for new tires and breaks. It was the first time we used Mavis in Wheaton, IL. They crashed our van in their shop, causing over $12,000.00 in damages. This was back in December 2022. They still have not fully fixed it, and dealing with them continues to be a headache. We are still trying to get them to compensate us for the diminished value of our vehicle and repair remaining damages and compensate us for our time and headache. The customer service is the worst we've ever had anywhere for anything. We've had to get a lawyer involved because they Mavis has refused to put things right. Needless to say, we recommend you stay far away from this place. Spare yourself a thousand headaches. Tire Discount has been recommended to us by a number of friends. We will be going there in the future. Please see the accompanying photo of the damages. read more

Mavis Tires & Brakes - Mavis smashed up our van. Over $12,000.00 in damage. - Tires Near Me - Wheaton, Illinois

I took my car in for a flat tire inspection. They said it had a screw in it and that it was repairable. I really appreciate that they did the inspection and repair right away and did not try to upsell me to an unnecessary replacement tire. read more

Waited almost 2 hours for a tire change when there was only 1 other customer waiting. Staff was rude and made snide remarks

I came in to have my break pads checked, didn't have to wait, and was honestly notified that I had plenty of life left on my pads. All I needed was the break fluid changed. Very good service and honest assessment of my car. read more

With management changes this store is much better. John goes out of his way to assure you get quality service. Give it another try and you will see for yourself. read more

Zac was very informative and well-spoken! Very transparent, was able to bring me to the car and identify the problem at hand

Im tight in money and they worked with me and lowered the price of my brakes. These guys seem to be looking out for people. I recommend this place read more

I had a brake job done. During the work up for the estimate they found I needed two rear tires as over 80% of the tread was gone. They did a great job explaining the pros and cons of the tire options. we picked the one that best met my driving needs and budget. Jessica, the store manager was very helpful and friendly. I will definitely go back there for future car service. read more

great value, fast service and friendly customer service. As a walk in I was not expecting to get the service as fast as they did.

Quick tire replacement, good service. Chairs in the waiting room were decent. No issues

Went in the other day for 2 tires on my new Mercedes and to say the least I was very happy. Job was done in little less than an hour and had fun talking with Zac about getting more work done. He was very polite, well educated about cars and easy to talk too... read more

I had purchased a set of tires and a service warranty. November 5, 2021, I had the tires rotated per the maintenance schedule. The technician over torqued one of lug nuts for a tire and broke the stud. I had to make another visit, next day, to replace the wheel stud. Five days later I discovered a machine screw in the same tire that had a wheel stud replaced. Two days later, I discovered that the tire patch failed, and I returned to get the tire fixed. Again, the technician over torqued one of lug nuts for a tire and broke the stud. My car has spent at least seven hours in this tire repair center because the tires were rotated. read more

Corporate Ray... Never. Ever called. Even my report to the BBB was stifled and never followed up with. Just a classless operation. So glad more places nave been opening in Naperville. I wont even bring my Jeep in for the free tire rotations read more

I wanted to surprise my daughter with some new tires and brake work while she was out of town. MAVIS accommodated me and the work was done in the timeframe I needed. Cliff was very helpful and solicitous of me, as I walk with a cane, and he was a true gentleman. Prices were competitive and using coupons made it almost painless. read more

I've been going to the Lombard location off Roosevelt Road to get my truck worked on. The manager Jaimie has been great and very helpful. Ive been pleased to know that I can trust his mechanics to work on my 2000 F150 Truck. Jaimie even informed me about Flexpay. I will be back and refer others to the Lombard Location. Lombard,Illinois read more

Do not trust them. Overcharged. Was told I had a free wheel alignment. Was charged on receipt but not reversed on receipt Brakes needed rotors and pads. Was charged $425 an axle - after work was done I called a Mavis 4 miles away and they were charging $370 an axle. They used the wheel alignment charge to get to $425 an axle Called manager within 2 hours of getting home - was very rude. Do not go here. You will get overcharged. read more

I had new tires and brakes. The brake job produced sounds that never went away. I took it back and they said they made adjustment but squealing sound was still there. Finally we took our car to a mechanic and said sound was produce because the BRAKES WERE INSTALLED IMPROPERLY. I now have to spend another $190 to get brakes done right. They mechanic shop (a very good one here) went so far as to say "whoever did this should not be installing brakes". I will not go back again. read more

For starters, I think I have written maybe 1-2 review my entire life. I write this to protect people against making the same decision I did. I have a VW SUV and brought it here to get my rear brakes/pads replaced. I was upsold on tire rotation and brake fluid flush and promised my car would be done that day. That evening I got a call that my car had other problems (the sales guy could barely get the BS out of his mouth) and I told them I did not want them to fix other things as I had just bought the lease out from VW the day before and they had just checked everything so I knew they were lying. They then told me my car wouldn't be done till the next day (which was whatever but not what they promised). Next day I hear nothing all morning and then call and am told that someone else would call me with updates. I wait another hour and call since I received no call and am told that they broke the caliper when taking my brakes off so they needed to order a new one. I voice my frustration in that I had to hunt them down to get this answer but they did not care and said it would be another day or two. They also told me I should replace the other caliper cause of wear and tear. Mind you my car has 31K miles on it. So more BS to try and shake me down. Finally 2 days later (and numerous follow ups by me) my car is ready so I go to pick it up. The guy at the checkout counter (who I think was the mechanic I spoke with 2 days before) tries to charge me more than the agreed price and also is extremely rude. I say nothing as I just want my car at this point. I go out to my car and the check engine light is on and my computer isn't working. I'm furious but know that they will not do anything so I drive it to the dealership. The dealership explains to me that the unplugged the computer cause they didn't know what they were doing and that's is also why the caliper broke. Since I had a warranty, they fixed my computer for free, but they did charge me to clean up the mess they left (oil and brake fluid all over the place). End of the day I saved no money going to Mavis and dealt with a huge headache. Not to mention, they charged me for the fluid flush which I found out they would've had to do anyway cause they broke my caliper. Stay away from here at all cost. I would write ten reviews if I could - it was that bad. read more

Car Experiences and Those Repairs Car repair and getting the car fixed has always been one of those kinds of expenses most of us want to avoid, however, like taxes will always have to pay more than originally expected. Let's face it, car mechanics are a deterrent to more fun and enjoyment. Yet it sure beats walking or listening to an Uber or Lyft driver. Yet, we all do need to maintain our vehicles and keep our cars safe and drivable for ourselves and families. Fortunately, I have had great car care for most of my adult life where concern for mechanic trust, well mindedness, and competency was never an issue.....or until recently so I thought. Just over a week ago my wife was coming home from work when suddenly in front of MAVIS car repair shop in Round Lake Illinois the car stopped. All the sudden during construction season, the longest season in the Chicago area next to the Chicago Cubs season my wife became stridden. Unsure what to do, suddenly someone ran up to her and asked if she needed any help. Yes!! My wife called out; please help me...... however how can you help me? Well Ms' I can push your car into the MAVIS parking lot, and we can figure out what's wrong. My wife was somewhat amazed yet very thankful and said yes. Then my wife asked the young man "who are you"? The gentlemen replied, "I am John and I work for MAVIS and that's what we do, we help people." So, the MAVIS people went to work while someone from MAVIS decided to give my wife a ride back home. At about 7:00 PM we got a call from John, and he gave us the news. Picking up the call I was somewhat surprised realizing they were still working on our car. John replied that they had already closed, however he and a couple of others had decided to figure out what was wrong. He then gave us the price. It was more than we had expected which was nearly three thousand dollars, however by making the additional investment we in fact would have a rebuilt car and car life expectancy of over 500,000 miles for the Toyota Camrey. Given the uncommon car supply market, due to COVID good use cars start at around $20.000 so the decision became easy. The MAVIS people went right to work. They also said we would be without a car for about a week and half. As we would check in every few days, we were also amazed by everyone's enthusiasm and positive energy. All the sudden I was being introduced to MAVIS secret sauce....it was their culture. I was amazed to realize that MAVIS leadership had transformed MAVIS into one of those "Good to Great" organizations Jim Collins reference in his book Good to Great: Why Some Companies Make the Leap...And Others Don't Multiple aspects stick out about the value when I look back at the MAVIS car repair experience. First, everyone who works for MAVIS has an enthusiasm for life and being a servant for the customer. After all, how many car repair centers stay two hours after closing trying to fix your car. Add the fact that they have mechanics who will stay and make the extra effort is just plain great. How many business leaders can say this about their employees. Second, these guys and gals have a passion for cars, they remind of some of my consulting buddies who will spend hours talking about this tech thing or this new business model. MAVIS people are into cars. Third the MAVIS leadership team must all have embraced the "customer experience" model with heart, mind, and soul. Achieving positive customer experience every day at any location, anytime must be front and center and communicated by the entire corporate office to every store location. Lots of organizations talk about customer experience; MAVIS leadership team must be evangelizing this model every day to all their associates if the Antioch and Round Lake locations represents the overall MAVIS quality across the country. They are owned by TSG Consumer Partners. Fourth, MAVIS is the only car service center to provide each customer with a future car maintenance plan for every customer. Fifth, MAVIS does great work, and they are less expensive than most car maintenance centers; you can trust them. Because they are national, if your having car trouble and you're traveling, you can drive into any MAVIS and not be concern about getting taken advantage and being "held up". In conclusion, stop deciding where you should go for the next car repair issue. I will decide for you.....go to MAVIS!! David S. read more

Horrible service. Heard the front desk guy try to scam a client into buying 2 tires when one was only needed. I think they were just jerks. I understand they were busy but rude is rude read more

This is going to be a long one Brace yourself!!! I dropped off my 08 sequoia to have the lower control arms replaced. Going off the fact that I dropped it off on Monday right when they opened, control arms showed up a few hrs later. Then I was told it would not be done till tomorrow cause the alignment tech was not in. The following morning they said that Monday eve they had to order a bolt which became bolts for the lower control arms. I called around 12 on Tuesday to see if they had arrived, no definitive answer was given called again at 2 was told that they were not ordered when I was told they were the previous day. Then they ordered them again. Finally 4 days later and my sequoia bing at the shop for 34 hrs (the open close hrs of the shop) I finally got it back. When I got home I noice that the idler control arm bolts were loose by over a half inch each. So they tightened them what I don't understand is how they did an alignment and not notice the stability control bolts were not even close to being where they should have been. 17 hrs per lower control arm. Avoid this place at all costs no one should have to hold the hands of their mechanic while the work on your vehicle They are the Dr. Kevorkian of car care read more

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I told my daughter to go here for an oil change it was supposed to be $25 and some change he asked me three times on the phone if I wanted to do more than an oil change he asked me three times three times I said no just an oil change so I said oh can I pay for it now he goes oh no will call you later .now they want to do $650 worth of work on the car there are so many things wrong with it all said and done I wanted an oil change we walked out of there paying $89 oh no they marked it down to 60 something dollars because just checking for an oil leak cost that much will never go back here will never tell anybody to go there good luck with your scams . Has an appointment today at 2:30 whoever that person was I talked to . read more

Arthur and Clinton did a great job and in a very timely fashion would recommend for any car regular maintenance great service !

The manager at the front desk was very professional and set clear expectations of the work being performed. James finished much sooner than expected and did an amazing job fixing my tire. read more

It was awesome that this place was willing to put on my tire without asking for a service price. I would recommend this place for a quick service. read more

The Wheaton location is poorly managed and have concerns with the technicians attention to detail. Find a different Mavis location.

Literally came in for an oil change and found an "issue" with my brakes. Wanted to pay 100 , ended up paying nearly 500 after being told it would be 409. Highway robbery. They had me and my girl waiting for 3 hrs on Friday afternoon and I waited another 2 on Saturday morning. PLEASE LOOK SOMEWHERE ELSE!! Very Unprofessional, only updated me 1 time for the whole waiting time of 5hrs... read more

Great place. My tire exploded on the way home from work. I was able to get in that night an hour before they closed and they fixed my car up very quick! Good customer service. I'll be back with the rest of my cars. Thanks Leo! read more

From the moment I called I have had nothing but the best service. Fred explained everything to me with great detail. I did not realize how bad my car had gotten. THANK YOU TO MIKE, FRED, CARTER AND BRANDEN FOR EVERYTHING LOVE YOU GUYS! read more

Mavis in Wheaton is a great tire shop with great prices. It's a good value with great products. Carter helped me choose tires and he gave exceptional service. Highly recommend. read more

Went to the Mavis on Roosevelt rd,Wheaton,IL. The price was much better then other places i checked with. Liked how they didnt pressure me into buying other stuff. Other places do that a lot. The staff was very Friendly. Highly recommend this place for your car! read more

Johnny was superb as a store manager delivering outstanding customer and car service. won't be taking our car to anyone else!

Wish I would have looked at these reviews first. Broke off lug nuts on my front tire and then wanted me to pay 300 to get a new hub. Mind you I brought it in only to have the back tires replaced. Never again stay away. read more