Sat 1:30pm 2/13/16 We got seated right away with no wait, always a bonus. We ordered apps, which only took about 5 min to get. The mozzarella cheese skewers were very good. The pretzel breadsticks & cheese dip were almost too filling, but fine. Still the apps were nice. For lunch I had the Buffalo chicken sandwich & fries, my gf had the Philly cheesesteak & fries. The Buffalo sandwich was great, the sauce the chicken breast was tossed in was hot but not overly hot. My gf said her Philly cheesesteak was good but missing something flavor wise, "just kinda bland" was her exact comment. We both enjoyed the fries. Overall, I'd say 4 stars...we enjoyed it & will come again read more

Had the Irish Boss and husband got the Garbage Burger. Yum!! Staff was great too! Thanks Phillip!

Today we ate at Max and Irma's in Edinburgh and it was horrible! Both meals were disgusting and we wouldn't recommend this location even if you were starving!! read more

Best french onion soup. Service was quick and friendly. Good tap beer choices. The chicken and asparagus I had was also very flavorful.

This place has my heart. the food comes fast and let me tell you, THE BEST COOKIES EVER. waitress Nicole is so energetic and filled with talent. I 100% suggest!!!! read more

Once again, I'd do 3.5 stars if I could. It's above average, but not a ton. I will say my burger was done EXACTLY as I requested it (why do so may restaurants not get that right?) but, as with the rest of the menu, it lacked some pizzazz. Good solid food, but nothing spectacular. I will say that the service was WAY above averages. The servers seem to really enjoy their work and that goes a long way towards making a memorable experience. read more

Okay for a giant salad! Decor is fun but the seats and tables abit worn. Deserts look good, kids enjoyed root beer floats. The service was excellent. I didn't realize it was a chain restaurant when I stopped but it was a fun atmosphere and the food was a good value. read more

Max & Erma's - Cabo shrimp salad minus the cheese - Burgers Near Me - Edinburgh, Indiana

Eaten here a few times, always for lunch. Burgers and sandwiches are always excellent and service always on point. Wish there were a few in Louisville. read more

Overall not bad at all for a chain. Sat at the bar. Received pretty good service and above average burger. Only problem was speed of bartender service. Not great. They need someone who is fast paced and can converse with customers. Beer was cold and served well. Ordered the Bodacious Bacon Burger medium rare and it was cooked to perfection and very tasty. Better than competitor chain burgers for sure. read more

Great service & food. BIG servings! They were very busy- we were there about 1pm on a Saturday.

Stopped in to eat while traveling and the service was poor and the food was awful. It's like Denny's with alcohol. I wondered what Max and Erma's was and now I know. I won't be going to this chain again. YUCK YUCK read more

Don't stop here! I have had decent experiences in the past, but today was the worst. The first thing, my daughter had a fly in her lemonade. I get it, it happens, but it was the lack of empathy. One of the servers was like "would you like another one?" No! There was a dead fly and a gnat in the cup- obviously there is going to be more in the next one. I ordered the 3 for $12.49 and wasn't given my soup. They discount that for me, which was good. Finally -and I have eaten here before- I asked to get 2 cookies 1 for my wife and 1 for my 5 year old (whose lemonade had the fly). The server promptly sported an attitude and said "it will be 20 minutes!" "That is why we ask what kind of cookie when you order." Really?? Do you think I have never been here before? I was here 2 months ago and and they asked when we were done with our meal. I can bake a cookie in 8- 10 minutes from scratch. Why not just say (after the horrible service for 3 people) that you didn't want to get the cookie? The place is dirty, the service is horrible, and we will not be returning!!! Stay away, unless you like filth and way below par service! read more

Didn't realize this was a chain when I was passing through and needed to stop for lunch. I got the shrimp tacos... not impressed.

I'm highly disappointed in the staff. If you are not a recognized local don't go. With my experience I sat at the bar as I was a lone a staying at a near by hotel, the hostess was pleasant and nice, but I was ignored by the bar tender as he was making sure his friends glasses were full. Then more friends walked in, and yes they came in 5 minutes or more after I, and this wonderful bar tender was happy for more friends and served them. All and all I sat at the bar for around 15-20minutes without being served, but at least I know how everyone's day was from their conversations read more

Good food. Decent service. The burgers are very good and the prices are very good compared to quality. Other commenters are correct about the speed of service, a little slow but not terrible. Overall a great alternative to Ruby Tuesday or other restaurants nearby. read more

Favorite restaurant in town. I work at a nearby hotel and this is my go to place for dinner. The tortilla soup is unbelievable and the bartender Philip is outstanding. Always remembers my name, order and what we talked about last. read more

We came here to grab some dinner on a Saturday after shopping at the nearby outlet. They seated us around 7:15 and then the waitress got us our drinks and we waited again for a while. We liked that they have a wide selection of foods and a pretty cheap salad burger cookie deal which is what I ended up getting. I upgraded my burger for a dollar to their famous tortilla burger. The other four people in my group ordered different items as well and about ten minutes after ordering my salad came out. It was decent and came with a breadstick which was good. However after that everything went downhill-- We waited about forty minutes before our food finally arrived. When we got the food all of it seemed like it had been prepared a while ago. It was all cold... One person who had gotten salmon said it was very cold and another person ordered grilled chicken had me try it and it was very dry and tasteless. My burger was supposed to be medium well and it was but I could tell it was sitting for a minute. The side of tortilla soup that came with it had a thin film sitting at the top of it was was an big indication to me that it had been sitting there for a while. One of the people in my group brought it up to the waitress and she was very apologetic about it and seemed like she was under a lot of stress. We had noticed she had a lot of tables and she and one other waitress seemed to be the only two dealing with all those tables on a Saturday night. She talked to her manager and they gave us a couple dollars off of our order which was nice of her. But, for how much we paid for casual American dining and the long wait (we didn't end up leaving until 8:30) as well as the poor quality of the meal I can't justify giving them more than two stars for our experience. I don't blame the employees so much as the managers for not better staffing their business especially on a Saturday night of all nights. read more

Always a hit when you hit the shops. The tortilla soup is fantastic and even saved some to dip my black bean burger in it. Flatbread pizza for a starter and hot oven baked cookies to make everyone happy at the end. Great service! read more

Good onion soup , poor nachos 60% didn't have any cheese on chips. Okay iced tea grilled asparagus good prices are okay

We usually sit at the bar after a long day of shopping at the nearby outlet mall. At 8pm on Saturday, we were turned away for service due to low staff. The manager would not allow us to even sit at the bar to wait for service. I gave it 2 stars as the establishment was mostly clean & we have received acceptable service in the past. I contacted corporate to alert them of the situation. We went around the corner to Ruby Tuesday & had a great dinner. read more

Great food and service. We were greeted friendly and food was served quickly and flawlessly. Thumbs up to the management

Those loaded tots are the bomb man.. Learn to cook your burgers to order if youre gonna be asking people how they like em' c'mon man

What a great time our group of 6!!! Food and service was great!! Had the burger loaded with bacon. Highly recommending and then finished with the trio bites deserts. read more

Just walked into Max and Erma's and then get our food for an hour not just our food our appetizers came out and our very bad service 0/10 would not eat again read more

We had a disappointing meal at Max & Erma's on 12/2/18. It was not crowded at all (it was a Sunday night around 8pm) but service was very slow. Most tables were dirty and had not been cleaned, and the floor was filthy. I ordered the grilled salmon, steamed broccoli, and mashed potatoes. The "salmon" was white in appearance and had a very off-putting smell and taste. I abandoned it after one bite. The mashed potatoes were decent and were the highlight of the meal; the broccoli was overcooked, dry, and flavorless. My friend ordered the chipotle black bean burger. She said it was "fine" although dry. The restaurant was out of guacamole and when my friend asked if there was any other sauce that could be provided for the burger, she was given a bottle of mustard. We also tried the spinach dip appetizer. It was watery and lacking in flavor. Overall we were very disappointed in our experience at this Max & Erma's location. read more

One of the best cheeseburgers I have ever tasted! On Thursdays the cheeseburgers, with endless French fries, is only $5.00. It's not only about the bargain price - it's tasty, juicy, and the fries are great tasting, too. Go there for lunch, it not loud like Texas Roadhouse - and you don't have to suffer listening to loud music, and evidently deaf customers! I like the American cheese best; it doesn't fall away under the broiler. Try it, you'll thank me. read more

Extremely slow service despite number of patrons in the building. Took about 10-15 minutes to get drinks, another 30-40 minutes for food. After waiting the final 15 minutes to receive our check, we were simply ready to just pay and leave. read more

Your usual run of the mill sit down restaurant. Comparable to say Chili's or Applebee's. Service was good, food was somewhat average. They did have a pomegranate non-alcoholic drink was pretty damn good. I think it was basically pomegranate juice and tonic, anyway, this was a good place to have dinner after visiting the nearby outlet malls. However, I wouldn't go out of my way to eat here when you can have the same meal in tons of other places. read more

You know that point when you are on the toilet wondering what you ate to get there. Wonder no more. I'm literally writing this on the toilet waiting to vomit. When we walked into the restaurant the hostess refused to seat us in a booth because we had 5 people. The booths were big enough, i looked around, none were clean. The others food was ok, my pork and beef burger was a tick under done, i guess it was more than under done because here i sit. My onion rings were cold and greasy, i asked for it to be fixed and it was, right away. Hot and greasy. I give up. Wait staff was ok but i didn't feel special, i felt like a number. Won't go back and urging you to stay away. read more

Decent food: the chicken, mozzarella, sun dried tomato sandwich is good. Good beers on tap (Fat Tire, Goose Island IPA, locals). Friendly service. read more

Since the Greenwood store closed, we decided to go to Edinburgh. We love using coupons. The server was new to this restaurant, yet you could tell he had experience. He was very good in describing things on the menu. The food was great! It was worth the trip! read more

Stopped after shopping at the mall for a quick bite and a drink, however, never got the chance to sample either. Sat at the bar and waited a bit before anyone approached us. The bar was littered with old glasses and plates from folks who had paid and left. After wiping our area down, the bartender walked away....and didn't return. A few minutes later, after we walked out, we saw her in the parking lot enjoying a cigarette. Just prior to leaving, the patron sitting next to us proceeded to belch so loudly (twice) that I thought she was going to vomit on the countertop. She giggled and gave us a dazed stare. Her male friend laughed loudly. It was probably the most disturbing moment I have had in a restaurant. Shame on you for over serving these people. We left and went to another place where we got good service without experiencing idiotic behavior. Poor business practice and intolerable. read more

Didn't even get a chance to sit at a table and try the food. When we walked in we waited for the hostess who never showed up. There was no sign to seat yourself. Also, our olfactory senses were hit with a sour rag or mop as we walked in. We crossed the street for a wonderful meal at Montana Mikes. read more

So disappointed. I have been coming to this location for years. It has always been the highlight of a trip to the outlet mall. Their tortilla soup always keeps me coming back. However, in the last few years I have been extremely disappointed. Today's trip was the most disappointing. While on a girls trip to the outlets we decided to stop for drinks and at least a snack at Max and Erma's. It was around 2:00 in the afternoon and they were NOT busy. We walked in and asked to sit outside. We had to wait for them to put a table together. Then were escorted outside to a table. We were given menus and when one person in my party mentioned that the menu was sticky the host replied he had just wiped them off. We finally see a waitress and she asks what we are drinking but we weren't given a drink menu. So, she goes to the other table she is serving and eventually (5 minutes) later we get a menu. She eventually takes our drink orders. About 15 minutes later we get our drinks and order our food. It came out rather quickly (compared to the drinks) but was pretty sub-par. I had the tortilla soup was was good and the salad which was also good. Others did not enjoy the guacamole or the fruit salad that was clearly out of a can. I was overall not impressed and their service needs to step it up if this restaurant expects to survive! read more

We tried to stop there today around 1:30 pm. My husband and and son stood at the hostess stand for 10 minutes and were not even greeted. The people in front of us and behind us left. read more

My best friend and I drove about an hour to go to the outlets and stopped here for a late lunch and sat in the bar area. The service staff talked more to each other than they paid attention to the customers. The bar itself was dirty and basically the whole area was unkempt. One server stood at the end of the bar and ate her food while we waited and waited for ours. While my friend said her salad was good, the chicken sandwich I had was not. The restroom was filthy. I have no idea why I left a tip. read more

I had the sweet chili wings, they are by far the best wings I have eaten. Perfect amount of sweet and spicy and they had a crunch to them which was awesome. I will definitely be eating them again. read more

Walked in and sat down to order a drink. I first tried to order a captain and coke, but they were out of Captain Morgan. So I looked at the menu, and it said they had a special on pint glasses of Pabst Blue Ribbon I tried to order one of those, and I was told I would have to order something else, because they were "out of gas" and couldn't serve any draft beer. Never got to the food. Got up and left. read more

The hostess (I don't know her name so I'll just call her Trish) looked very unhappy upon our arrival. I thought her eyes were going to get stuck inside her head because of how far back they rolled when she saw us. Anyway, Trish wasn't very pleasant. Other than that, the food was okay and our server was really nice. Cheer up Trish. read more

Menu selections are good. Kids sundae bar is wonderful. This visit the coffee was cold and old The French onion soup bowl was hot but the soup wasn't really. The hamburgers are always good. My daughter loves the sundae bar and looks forward to it every time. Service is a bit slow...but the server's are nice. read more