I absolutely love this place their sandwiches are amazing mouthwatering yummy yummy yummy xoxo mmmmmhmmmmmm

Very delicious food. The baked potato my husband got was the size of his head. Would go back again.

The food is very good here. I love to get the pick two so I can soup and sandwich. The French dip is delicious! Plenty of food for a reasonable price. The environment is cozy and comfortable. This is a great place for lunch or dinner without breaking the bank. read more

Definitely one of my favorite locations in Dublin. I have stopped here often for their sandwiches and have never been disappointed. My recommendations would be for the CaliforniaTurkey Reuben, Chicken Club and the traditional Reuben. They will occasionally have specials which are worth checking out if they sound appealing. A friend of mine had the Bahn Mi (?) sandwich once that was incredible. Customer service at this restaurant is unparalleled. Very friendly staff and depending on who is working at the register, usually remember me by name. Is definitely the customer service that brings me back although the quality of the food is just as good. Their Iced teas are amazing and you should definitely try one. I like the peach. The only criticisms that I have (which really aren't that bad) is that the wait for take-out is a little long, but worthwhile for the quality of food you're getting. I was also disappointed to find out recently that they removed the pasta salad from their sides menu which was one of my favorite. The potato salad is a good runner up, but wish they would bring back the pasta salad! read more

I got the BLT with Avocado, it was delicious. I liked the atmosphere. Plenty of comfortable seating. Nice clean bathrooms. It cost me $11.16 for the sandwich a lemonade and a cookie, I thought that was a little expensive. read more

Think it's just fast food - THINK AGAIN! You come in for the delicious food and leave with an amazing experience. Yes, the food is fast, delicious and memorable but being treated as a VIP is the surprise. Great place for a business lunch. Try it, you won't be disappointed! read more

The food at this place is amazing. My wife and I got the Chipotle Chicken stuffed potato, THING WAS HUGE. You will definitely get your moneys worth here and leave feeling full and satisfied. I suggest you wear sweatpants read more

I'm consistently pleased with McAlisters. Everything is always good and you can taste the quality in all the food. We use the iPhone app to order carry out now and haven't had any problems. I just wish they offered fries. read more

You'll forget the "fast" food style and enjoy wonderful food at great prices but the customer service is outstanding! They go out of their way to make their guests feel special. Give it a go you won't be disappointed! read more

Came for the first time with my son,and we loved it,quality freshly made food,nice staff,owner came to talk to us,very nice lady,they have the best sweet ice tea,and you can get a refills,reasonable prices,we will be back. i read more

The food is really fresh and tastes great but it's way overpriced for the portions. My husband and I went there the other day, I got a (small) French dip with potato salad and an iced tea and my husband got 1/2 a sandwich with a cup of soup and no drink and it was $20. Really overpriced and I never get full when I eat there. read more

I can't say enough good things about this location. I have a severe gluten allergy. And they go above and beyond to make sure my food is prepared safely. This isn't a fad diet. This is a life or death allergy for me. And I thank the staff for being educated and responsible. Thank you. read more

Went to McAllister's for the first time today! The whole family loved the options and their food. Great variety and atmosphere. I got the sweet chipotle chicken sandwich and it was delicious! The staff was all very nice. read more

I've tried the McAlister's on Sawmill THREE times. While the food is good, the service is the pure definition of ROTTEN. Screwing up orders, taking multiple times to get the order right and very rude teenagers that answer the phone and have no idea what they are doing (and don't care!!!). I sent a letter to McAlister's headquarters, providing my feedback and suggesting they hire some adults for behind the counter - NO RESPONSE (over two months ago!). I am guessing the lack of a response from their headquarters is indicative of a total lack of appreciation for their customers. Three strikes your out...and management that could care less about the feedback of their customers suggests a very short time in operation. Don't waste your time or patience!!! read more

We love McAlisters in other cities and couldn't be more excited that there is one in town now. It's a great stop for salad and sweet tea, a southern lunch favorite. The restaurant was clean, the food was great, and the staff was really friendly. Columbus has lots of heavy-fare chain restaurants. This is a nice break from the crowd. I foresee us stopping in every time we are near Sawmill. read more

Love this place! I am not big on a chain deli but this place really breaks the mold! We have ordered so many different things each time we visit with our toddler and have loved every single thing! Their iced tea is also delicious and they have a very friendly, courteous staff! read more

Good sandwiches/catering for large groups or a quick lunch. Comparable to Jason's Deli in selections for soups, salads and sandwiches. Very convenient location. read more

Sandwich was very expensive to be minimal roast beef with more bread than meat for $11!!! Right...

I loved McAlister's so much growing up. Came here today and was so disappointed that they didn't have their potato soup. Our order came out and it wasn't even correct! The guy up front didn't put it in correctly. Same thing happened with dessert. Just an overall frustrating experience. Food was decent read more

Had lunch with a friend here recently.. The iced tea was really freaking good. The BLT I ordered was edible, but not great. The bacon was like fast food bacon from Wendy's or something, I expected better from a deli. A little expensive for what you get. read more

Love this place for a soup and sandwich! Many options, they even have loaded potatoes. Always good quality and great customer service. I order different items each time and they are all good. read more

Mac & cheese side & sweet tea. AHMAZING. need more locations!!! similar to panera bread menu and price (no bagels and pastures). except the mac and cheese at mcalisters is 1/4 of the price of panera. read more

Awful service. Terribly slow. I'm not sure that any adults work there so plan to be disappointed.

I love the food here! It is fairly pricey for the portion size, which is the only reason I didn't give five stars. Clean and inviting atmosphere, and smiling employees are always a welcomed sight, and they do not disappoint! read more

I used to love McAlister's. I ate there a lot when I lived in Cincinnati years ago. But I will not be a regular customer at the Columbus location. The last time I went, I brought my two-year-old daughter, who hardly eats anything. For the two of us to eat dinner, the total was around $19. I got my usual chicken club and had the side of potato salad this time. I do enjoy the chicken club ,as the bacon is crispy and the chicken doesn't gross me out like at Subway and other rubbery-meat places. The honey mustard is great and the wheat bread perfectly toasted. But the potato salad is heavy and very meh. As for my daughter, she got a bowl of Mac and cheese, applesauce, and milk, and I imagine it must have cost nearly $8, because my meal couldn't have been more than $10-12. No way was her portion or quality worth $7-8! We get better kids' meals at sit-down restaurants for less dough. Finally, I am so disappointed in their customer experience, especially where families are concerned! Specifically, there are no TRASH CANS or AVAILABLE NAPKINS! My daughter spills her milk approximately 1/3 of the time we eat out. She gets mac and cheese all over the table and herself. Her meal came with one napkin, as did mine. I looked all around the restaurant for napkin dispensers - none. When I went to the counter to ask the girl for more napkins, explaining that I have a messy toddler, she gave me TWO. I know it may sound like I'm over-reacting about some napkins, but if I'm paying $20 for a sandwich and some mac and cheese, I'd like napkin access! I also just don't find their staff to be friendly, or the service to be efficient. The quality of the food doesn't make up for it enough. And giant $9 baked potatoes have never really done it for me, but to each his own. read more

I have never been to a McAlister's Deli that I did not like & this one is no exception. The owners are almost always there and very pleasant to talk to. The restaurant is very clean, food is delicious, tea is a must! You won't be disappointed!!! read more

McAlisters menu is a little pricey for what they have to offer. With that being said, this location overcomes this with an excellent experience that makes it worth the visit. The food is tasty and fresh, but the highlight is the staff. The owner says hi to me every time I am in and makes sure everything is good. The employees are always friendly and courteous. I would recommend this place to anyone read more

I live in Columbus. My girlfriend and I used to frequent the McAlister's in Elizabethtown, KY, when she used to live there and always had a pleasant experience. She moved back to Columbus (specifically Dublin) last summer, and we were excited to see there was a McAlister's just down the road from her apartment. On our second or third visit, we were told for the first time that we would be charged for extra tortilla chips for the tortilla soup. Strange, as this had never happened, and a little frustrating, but not the end of the world. On 3/7/15, I phoned in an order, picked it up, brought it back home, and noticed my side (mac and cheese) was missing. I called in to voice my disappointment, hoping for some sort of restitution for my inconvenience. I was told that I could come back in and receive the mac and cheese, which I thought was certainly insufficient, as that was what I paid for in the first place, and I was in no way being compensated for my inconvenience. I expressed my displeasure that that was all that was being offered to me, the manager apologized, but still offered nothing further. I then said I wanted a refund. The manager then offered me a free side the next time I visited the store. I explained that I was not sure I would be coming back, due to my frustration with the lack of customer service. I then explained again that I wanted a refund. The manager then said that I would need to travel in. I asked the manager why I couldn't give my credit card information, and be refunded that way. The manager agreed, took down my information, and asked me to wait a moment. Minutes later, she returned and said that there was something wrong with the machine, and she would call me the next day to confirm that my refund had been processed. I never received a follow-up call. Today, I went in to place a take out order, and then ran a quick errand at the next door grocery store. I came back, picked up my order, returned to my girlfriend's apartment, and noticed that AGAIN my side (mac and cheese) was missing. I phoned in and asked to speak to the manager. I explained that this was the second consecutive trip where my side wasn't provided to me. As occurred the last time, the manager asked if I would be returning to pick up the missing side. I said that I would not be, that I was already home and was frustrated that this had occurred once again. She then offered a free side upon my next visit. I explained to her that I had zero intention of returning, and that I wanted a refund. She then asked if I would be returning to the story. I told her that no, I would not be, that I would provide my credit card information. She asked for a minute and called her manager. She returned to the phone and said that, as they had already issued a refund via phone once (which was never confirmed to me), they would not do so again, that I would need to come into the story if I wished to receive a refund. I voiced that I did not feel that this was acceptable, and the manager simply responded "Sorry." She then went on to say that her employee insists that he put the mac and cheese in my to-go bag, with a strong implication that I was lying. I very responded very frustrated that I did not appreciate the implication that I was lying, and she responded that "I am simply relaying the message that my employee delivered to me", without a hint of apology in her voice for her insulting implication. She said that if I wanted to pursue anything further, I would need to call back when her boss returned to the office tomorrow. This is, without question, the worst case of customer service I have ever received. I can live with a side dish being forgotten, mistakes happen, but the accusation of lying about this is incredibly insulting and entirely unacceptable. read more

A reasonably priced and fairly healthy option. The place is pretty quick, clean and there are plenty of good menu options.

This new restaurant just opened June 2014. The interior is roomy and well decorated. My club sandwich was good except the bread was obviously toasted well in advance and was not as fresh as it should have been. The potato salad was tasty but the portion was too small. Prices are reasonable. read more

Great place, carrot cake is the best! The service is also nice and they come refill your drinks when dining in!

I gave McAlister's 3 stars because the food was pretty good, but not better than Panera's, I think the quantity of food you get is impressive, but not worth the amount you pay for it. I would do it again if someone else were not paying, but don't plan to back anytime soon. read more

The food wasn't bad until I seen the one girl that was getting all the plates of food from the kitchen, chomping on her gum like a cow and rubbing her nose as if the nose hairs needed to be trimmed along with the hair on her head swinging above the food. All while the manager stood there watching her way to tight jeans. My first visit will probably be my last. What ever happened to sanitary standards? Hair nets, no chewing gum, washing hands. read more

Went to McAlisters for first time ever. Had been told the food was delicious. I am not a Panera fan so this was going to be interesting. Food was good. Service was good. $7 for a spud w cheese and bacon.....hmmm. Club sandwich was tasty and fresh. Ham sub was a decent size and bread was fresh. Very well staffed and everyone, and I mean everyone, was friendly and helpful. Expect that from a new business. Restaurant was roomy and comfortable and clean. Busy area on Sawmill yet plenty of parking. read more