Do not let the old reviews stop you from coming to this McDonald's. Place looks fairly remodeled, no funky smell and the place was clean. Good was as good as any other McDonalds and the staff was friendly. read more

The food was regular mc Donald's food it's the service wow super rude and slamming your food on the counter is

I was shorted a sandwich and given a sweet tea not unsweetened tea. Im diababetic. I called them. I was told I would get a letter in the mail with a credit or coupon for my next visit. Got nothing. Not an honest business. Avoid, don't waste your money or you will be shorted and health jeopardized. Use to like mc donalds. But, not this franchise. Willow Street pa manager needs to visit this location and retrain manger and staff. So sad to make a good company look so bad. read more

Really bad. Still waiting for a coffee and a smoothie. 3 other people left. I got the kids food and was told to pull aside. A woman came out, but never brought the coffee or the smoothie read more

Stopped at this locations drive thru for lunch several times. Everytime I'm told to pull in to a spot or pull ahead and wait. It's always 10 to 15 minutes wait for a cheeseburger meal...Why? There are two cars in the parking lot and they are not busy. The girl at the window hand me my coke with more on the lid than in the cup. I hate to complain about places that don't pay great wages but this has to be the worst McDonald's in the area. 1 star because I have to. read more

the food was so bad I was given a ripped in half peice of bacon and the bacon was under cooked the hash browns were ok and the biscuit was one of the worst foods I have ever ate read more

I was passing by here on a road trip and stopped here for a quick breakfast. The service was very quick and friendly, and even though it was very close to the end of breakfast time all my food came out hot and fresh. Absolutely no complaints! read more

McDonald's - a person holding a bag of food - Burgers Near Me - Carlisle, Pennsylvania

terrible never go there the food was messed up the front lady was rude slamming the food

No salad. No grilled chicken. No parfaits. No healthy choices. Period. Dirty bathrooms. No toilet paper. Worst McD ever. 1 star because fries were hot. read more

McDonald's - the inside of a mcdonald's bag - Burgers Near Me - Carlisle, Pennsylvania

Kudos to the franchise owners for turning this place around. The whole place was very clean, the food was hot and delicious and was prepared quickly. I was surprised by how well made my quarter pounder deluxe was made- hot, juicy and fresh. If the owners are reading this- keep up the good work and maybe your rating will get higher. But it takes time to build up a customer's trust again. read more

It's a shame. This place is a sad example of McDonald's Place was dirty, smelly and slow service. I will not go back ever again ! read more

Stopped here passing through the area wanted a quick biITE. Food was horrible 0/10. Please don't go to this awful place! read more

McDonald's - McDouble - Burgers Near Me - Carlisle, Pennsylvania

Just No! There is like a 5 restaurants at the next exit or the previous exit, depending on your east/ west. It was like 4 ppl deep in line and these folks couldn't handle it. They got my order wrong as well as a bunch of people behind me. One of the people in my group didn't even get his drink til his food came out and he said the coffee was horrid! Just don't go there. For any reason. read more

This is your typical Mickey D's. Food looked and tasted fine. It was probably the busiest McDonald's I've ever been in. The PA turnpike is a spitting distance away, which is where the extra bodies probably either just came from or are heading to. One of the hand dryers was broken in the women's restroom so hand washing took far longer than necessary. This McDonald's does have a pretty decent sized Playland area for the kiddies. read more

McDonald's - McChristmas tree - Burgers Near Me - Carlisle, Pennsylvania

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Like any other McDonald's you make the choice to eat their food and in some way you will pay for it later. All in all not a bad location. Right off the highway. The customer service was friendly. The wait was a tad slower than I like for a fast food restaurant. I was rather disappointed that my fries didn't have a fresh taste that I look for in McDonald's fries. However I have learned you do need to ask for fresh off the fryer fries. read more

Burnt ass burgers forgot food this shit was wack as fuck don't come here even if it's your last resort

The employees there are very rude. I work very close to this McDonald's so I go sometimes on my break and almost every time I go the ice cream machine is down. Today they were slow and understaffed so the manager was running drive through and she was extremely rude. When u asked for a milkshake she gave me an attitude and said "no ice cream or milkshakes!!". She didn't apologize or anything. They also did not salt my fries. Although I was disappointed they did get my food fairly quickly. read more

Some pretty harsh critics up in here...! It's a McDonald's just off the Pa Pike in Carlisle. I've been using it as a way station for years as the halfway point between Bucks and Westmoreland Counties. Convenient place to take a break, or exchange passengers for trips east or west. The food is pretty much standard and the bathrooms are clean. When my son was much younger, he enjoyed the playroom for a few minutes to burn off excess energy from sitting in the car too long. While I have found much better places to eat in the historic town of Carlisle, this Mickey D's is still the closest place from the Turnpike exit to meet fellow travelers, and the turn around and head home. Yes. And sometimes I do sit down for a Happy Meal. read more

Worst McDonald's I've seen in a long time. Immediately upon walking in, there was a funky (aka not good) smell. The service at the counter was both slow for placing the order and slow to fill the order. They do not have ketchup left out for customers, you must ask for it at the counter. Also, beverages are only served at the counter (no self serve drinks and refills!). Lots of dirty tables and quite a bit of food strewn all over the floor. Unfortunately, I had to use the men's restroom... more of the same nastiness. It stunk of urine and there was urine all over the toilet seat. It wasn't terribly dirty though. My wife said the women's room was pretty bad as well, with no hand soap in the dispenser either. The food itself was warm and pretty much average for a McDonald's. The facilities need much improvement though. I would not return to this restaurant. read more

Located along the Miracle Mile, this McDonalds is a convenient stop right off of exit 52 on I-81. I frequent the drive thru here, especially for breakfast, and can say that it's a pretty good location compared to other McDonalds. The only area for improvement this location could use would be a roof over their drive thru mike so customers don't get wet when ordering. This may sound like a minor inconvenience, but it's an issue for me more often than you'd think! The employees are friendly and the accuracy of my order has always been correct. Not a bad pit stop if you're looking for a quick place to grab a bite! read more

Avoid this McDonald's if at all possible. I had a larger order but the drive thru took over 20 minutes because they were "waiting on fries". I didn't realize they were waiting for the potatoes to grow. After getting the order They didn't have the correct sauces in the bag. I went in only to be ignored for over a minute at the counter. I walked over to the other side to see where their sauces were and saw they were out of most of them anyway (if I could have found them I was going to walk back there and get them myself). I mentioned my long drive thru experience to someone waiting in line and they said they had been waiting to get their order taken for 10 minutes already... This was not my first bad experience here so my tip to you - there is a Wendy's up the street in one direction and an Arby's in the other so just keep driving. read more

Took a while to get thru the drivethru in the evening. Must have been there for 15 just for a cup of coffee. I ordered iced coffee. It was too warm, and it wasn't black even though I asked for black. read more

These people can't even make a burger. Got raw burgers... a bag that was torn the whole way down the side... and some girls calling each other names. Will never eat here again. Scary how lazy so many people have become. read more

The customer service was poor for no reason it's not hard to be nice and smile. Drive through takes forever. I said thank you multiple times couldn't get a you're welcome back or even a hello. They may need more staff, I'm not sure but the service here is bad. read more

This has to be the worst McDonald's in the entire organization. Hot summer night and you can count on the milkshake and ice cream machines not working apparently you need to come here in the winter if you want ice cream. If I could give it zero stars I would read more

Terribly trained staff who joked about being high. The management doesn't seem to care.

Why did I visit McDonald's yesterday, 2/26/18 @ 6:30pm and they were closed! Why? Am I missing something? This is not the first time that I have visited this location that they were closed during business hours. read more

Worst McDonald's I've ever been to. Food was cold and hard. People are ignorant and did not care. Plenty of other options around the area.

If you like incomplete orders, over cooked food and listening to zoo sounds this is the place for you. There's only 3 other customers here when we came for breakfast. We got old food, not all of our order and having to listen immature adults making animal sounds. read more

Terrible. Bathroom smells like urine. Three mistakes on order. Glad we last minute decided to eat there & not on the road. Fries too salty (even for McD's). read more

They were way understaffed, long lines and dirty tables! I'd recommend going somewhere else. They've lost the art of FAST food and friendly service. They honestly just didn't care! read more

Once again, very slow service. There were three of us in line. There were only TWO people working behind the counter. One preparing the food and one taking order for BOTH the counter and drive thru. The gentlemen I was in line with agreed with me that this was the slowest McDonalds I have ever been to. I left without placing on order because I did not have the time to wait. This is not the first time I have registered a complaint about this restaurant. Someone needs to be retrained, hired, fired, whatever. Customer service is truly lacking. read more

This has to be the worst place on planet earth!!! At 6:30pm on a Saturday no chicken strips, no salad of any kind. Cashier was very rude and snappy. The fries were terrible maybe from yesterday. The bathrooms stunk and not sure when the last time they were cleaned. The boys got hello kitty toys in their happy meals, guess why...cause they didn't have anything else. Never coming here again!!!!! read more

no star if u can. worst service ever. waited 10min before anyone paid attention. no smile or greeting at all. enough said. they s hould just ckise it down. read more

I ordered the breakfast platter with hotcakes. There is no fork, knife, butter, or syrup in the bag. This ruins the breakfast and makes it difficult to eat like a normal person. Maybe your employees do not need a knife or fork to eat, but I do. Do I need to specifically ask for every piece to make sure your employees can place it in the bag. Common sense tells me me they'd be in the bag, but I guess that doesn't exist behind those golden arches. Next time, I will speak really slowly to make sure your employees understand, and take my time, look in the bag, and demand to get what I pay for. There's a sign I can see my car that reads "FAST FAST FAST". Maybe it's time to make sure your employees understand how to put an order together. Also, I did not receive a receipt, and the woman who took my payment (via debit card) seemed sickly. read more

This particular McDonald's is very dirty. The tables and seats were very dirty. The restrooms haven't been cleaned in awhile. The staff was friendly, but either drastically understaffed or very new. There was a very long line which moved slowly and almost every order was wrong in some way. I appreciated the staff correcting the errors in a kind and apologetic way, but this location needs a serious cleaning and overhaul to compete with the myriad of fast food choices. read more

Ordered a Big Mac. Tasted like senior citizen food. I was highly disappointed in the quality of my Big Mac. I will never again order a number 1 medium sized Big Mac meal again at this location. And to the old lady at window, hollaaaaaaaa read more

Friend of mine stopped at this McDonald's on Harrisburg pike 7/23/18 for two Number 2 meals. The fries were cold & the Burgers were raw. She called to talk with Management to let the know, all the told her was that they would replace her meals, so she went there to get meals replaced & all the gave her was 2 burgers. No fries nor drinks. SMFH!! Corporate will be contacted in Morning seeings how's they're closed now. read more

Worst McDonalds ever!! Dirty and greasy. I am a fan of McDonald's, but NOT this one. Doesn't even deserve 1 star.

Went to the drive-thru line, on December 23, 2017. Even though there were only 2-3 cars ahead of us, we had to wait about 5-10 minutes for EACH CAR to order and drive ahead. One car in front of us drove away in frustration. It took us 20 minutes to get up to the order board/speaker, and then we were told to wait. So we sat there for at least 5 minutes, something I've never done at a drive-thru, before we drove away and went somewhere else. read more