I usually don't bother reviewing fast food places since the experience is pretty standard unless something really bad happens that needs to be changed. But I wanted to give credit to this McDonald's because they actually made my mobile order pickup super easy. Sometimes my family orders for me and just gives me the code. Other locations gave me issues like insisting the phone that placed the order needs to be physically there, or simply claiming they can't find it in the system despite me showing a screenshot with confirmation of payment, etc. This location didn't give me any hassle at all. I gave them the code, they grabbed my order, made sure everything was right, and I drove off. It was late at night, hardly anyone was in the drive-thru, and the lane was super clean. I also liked that they had a real person taking my order instead of that AI voice some locations use now, it just felt more efficient and less awkward. It's a small thing, but when you've had enough frustrating experiences elsewhere, you appreciate when a place just makes it simple. Not exactly a 5-star experience, but definitely a solid one with no complaints. Typically I would rate fast food restaurants 3 Star if it was just standard service, but I'll give them a 4 Star for just making it easy. read more

just ordered a big breakfast with hash brown and a large mango pineapple drink, and only received the egg the biscuit and the condiments no pancakes no hash brown read more

McDonald's - Burgers Near Me - San Diego, California

I haven't been to a McDonald's for at least 5 years. I'm traveling for work and needed a quick breakfast. This location is a 5 minute walk from my hotel. I used that big screen ordering machine, bought a steak and egg bagel, smoothie, and bottle of water. Waited about 7 minutes and my number was called. Sorry, the smoothie machine is broken. How about a mocha coffee instead. One thing I remember in my history of going to McDonald's was the 50% chance that the shake machine would be broken. Has this plague now hit the Smoothie machines or are employees to overburdened to deal with them? I walk back to my hotel and eat on the balcony. A Luke warm bite of my sandwich. Another bite...oh that has a touch of chill. Such a bad experience and I'll guess it will be at least another 5 years before I try the Golden Arches again. For a business founded on efficiency and consistency, this experience is a big fail. read more

McDonald's - Steak and egg bagel - Burgers Near Me - San Diego, California

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DO NOT EVER GO TO THIS LOCATION!!! The service at this McDs is atrocious! Why is it ALWAYS so slow? Employees are not trained, lazy and the kitchen is severely understaffed always! I was there 6/12 Friday morning at 10:20 a.m. along with a Door Dash driver. After I placed my order (after having to yell at the lazy employee to take the order at the register because I had a coupon and could not use the kiosk), the Door Dash guy said he had been waiting 30 minutes and counting for a small order to pick up! He got his small order after 36 minutes! I then had to start asking where my order was three times. I got my 2 egg mcm after 24 minutes. This Mcds has always had very slow service for many years. I won't be coming back ever again. I'll just go to the nicer and faster McDs in Del Mar up the 5. This McDs is ZERO STARS!!! The owner is a scammer and gives you free stuff if you post a 5 star review. Scammer!!! read more

McDonald's - Scammer owner!! ZERO star service always, but he has this in the lobby to bribe you to post 5 star review!! - Burgers Near Me - San Diego, California

When I first pulled up to the drive-thru, I was acknowledged by the associate. I asked for a minute. Once I was ready and stated that through the loud speaker, crickets followed. The night shift purposely ignored me while I could hear them laughing on the other side of the wall. Terrible service. A complete joke. Don't come here. read more

The employee taking our order was rude and repeatedly rushed us while we were trying to order. When we received our food, we were short on dipping sauces for the nuggets, and my burger was missing entirely. I returned to the window and said "excuse me" several times, but the staff continued to ignore me. When an employee finally came back, I informed her that my burger was missing. She then asked for my bag and said it was so she could put the burger in it. I was confused as to why my bag was needed for that. Additionally, I requested a receipt but was never provided one. Overall, the customer service sucks. read more

Conveniently located right off the freeway and near my hotel, this McD is nice. It is one of the larger ones. The decor is modern. The place is clean. I placed an order through the app. The food wasn't ready when I arrived. Service was very good though. I made another order through the app for the 6.50 big Mac combo and it was ready within minutes. The only thing is, my teens did not like the chicken nuggets nor the fries. I will say that they were right. read more

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I'm a sucker for the adult happy meals that they started to re-release. I love this particular location because it's not busy, there's a lot of parking stalls, and they have an outdoor eating area. I'm not sure why the ratings are very low here. All my experiences have been positive so far. read more

McDonald's - Adult happy meal - Burgers Near Me - San Diego, California

Never a problem with the correct order. Food is always fresh and hot. Usually I do carry out, or order drive through via the app, but the interior is always clean and orderly. Team members are always in motion and engaged, including managers. The only downside can be other guests, coming up to me to complain about their orders never being correct (as if that will help) or leaning against the counter in front of soda fountains texting so that others are blocked. Fast food is what it is. These guys are solid, and I am thankful they are nearby when I need them. read more

My order was 2 McChicken sandwiches. Both were cold. I live 5 minutes away. I asked for 4 Sweet Teas with 4 creamers in each of them. They put no creamers inside so they mix. Then they only give me 12 creamers? 4*4 is 16 not 12. Absolute worst service. Went in at 6:30ish on Friday night. You should go to the McDonalds near Westonhill. Dont go to this one. read more

McDonald's - 4 Sweet Tea - Burgers Near Me - San Diego, California

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Refused to serve me during hours of operation after closing early with cars still in the line, wasting my trip and time

I come here occasionally to order takeout since this McDonald's is on my way home. I used the McDonald's app to order so that I can get deals, such as free fries and buy one get one free. Also I don't need to leave my car and can just wait at the curbside for my order. With the heavy foot traffic at this location, I am surprised that it is always very clean when I go in and pick up orders sometimes. This location is busy during breakfast and lunch time whenever I visit. My order was always assembled quickly and double checked. The staff is always courteous. Really don't understand why there are so many negative reviews when the restaurant looks to have good business. By the way, they are currently short staffed and encouraging patrons to use the automated order machines. I recommend to use the McDonald's App. read more

McDonald's - Ordering counter - Burgers Near Me - San Diego, California

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Ordered a breakfast sandwich-I can't even MAKE THIS STUFF UP. The photo speaks a million words. read more

McDonald's - Roach legs on the breakfast sandwich - Burgers Near Me - San Diego, California

Burger was thrown together. I had to take it apart but could not fix it correctly due to sauce only on a small part of the burger. Fries were ok, sprite ok. read more

McDonald's - "Big Mac" - Burgers Near Me - San Diego, California

Beware: UNEXPECTED CLOSURES. Mobile App - You can place orders completely fine only to be met at the store with: Drive Thru - Closed. Front Doors - Closed. Came at peak lunch time 12 PM on a weekday with loads of cars parked in Mobile Order trying to figure out what in the world is going on. Yeah, I wouldn't trust coming here during your lunch hour. Go somewhere else unless you want to sit in your car and figure out where to eat and starve. read more

We always enjoy their breakfast sandwiches for a quick meal when we are in a hurry. The only drawback these days are that the food isn't cheap in price like it used to be back in the day. read more

McDonald's - Breakfast in a car 2022 - Burgers Near Me - San Diego, California

This is a modern adult-oriented McDonald's location (no playground) that's right off the I-805 and in an area dense with office buildings. At lunch on work days it can get pretty busy, but at most other times you can have the dining room mostly to yourself (but not the drive thru). There has been turnover here in the staff like with many small businesses as of late. Still a nice McDonald's to visit. Recommend using mobile order or the kiosks in the store because most McDonald's ignore the cash register these days, and this location is no different. read more

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First chance with this store, shame on you. Second chance, shame on me hoping the franchise owner would try to improve after the last several years of seriously bad reviews. To the franchise owner, you either don't care or sorely lack experience in managing your store and your employees. read more

An AI voice will ask you a question and then no one will answer at 4am even though they are open. Really inconvenient at 4 am when trying to find somewhere to eat. Drove up to the window and there was one employee with no headset on read more

A typical McD's, with one exception....in drive-through, wife ordered a kids cheeseburger meal, which was excellent. I ordered a crispy chicken sandwich meal...good fries, but sandwich was a slab of chicken between two pieces of bread. ZERO sauce, ZERO pickles. Nicely done. read more

Literally not open 24/hours whatsoever. N the fucking automated message still on even after no one's in the restaurant so we were talking to the robot for literally ten mins cuz people don't wanna do they job. CHANGE THE HOURS STOP FALSE ADVERTISING. Do better. read more

Clean restaurant and kind and responsive employees. I go here often and have pretty much never gotten my order wrong. Service is fast and any mistakes are quickly corrected. One of the best McDonald's I've been to :) read more

Ordered a McMuffin and the biscuit was hard. Orange juice was watered down to save money and frappe had hair in it. Very slow service and even when my orange juice was replaced it was still a little watered down. Bad location. read more

I got the 2 for 6 sausage mcmuffins and 2 hashbrowns. Tell me why they charged me $7 for 2 hashbrowns and yet I only received 1? The 1 I did get was horrible and cold. I was in little of hurry for work but this was disgusting and ridiculous read more

McDonald's - I got 2 sausage egg mcmuffin and 2 hashbrowns but tell me why, they charge me almost $7 for 2 hashbrowns and I only got 1. - Burgers Near Me - San Diego, California

I've been to way worse this McDonald's is overall a solid McDonald's , my experience was during breakfast

Very understaffed and they definitely show it with their attitude towards customers unfortunately. They walk right passed you even if you need something read more

The posted hours here are WRONG, please update. Also the posted written hours on the doors are WRONG! Drive through was closed off and the sign says use drive through because inside is closed due to being short staffed?!? Maybe this location needs to be shut down or change the hours to account for being short staffed, possibly opening at 7am instead of posting that they are open at 5am but really aren't. read more

Terrible service at McDonald's. The staff was unprofessional and slow, and the order was incorrect. Really disappointing experience! Food was cold ... read more

We were there this am. The person taking our order didnt give us a chance to add additional items and kept cutting us off everytime an item was selected asking "is that all?". Then we were asked to pull over and wait about 5 minutes. Got home, and we are missing a breakfast sandwich and there were no utencils or condiments for our son's pancakes. This McDonalds is usually understaffed and slow and not to mention service is not good. read more

Worst ever. Christian or Kristian at drive-thru. I'm placing my order, he can't hear me so he asks me to speak up. I speak up and now he's claiming I'm yelling at him. While trying to place my order, I asked him what's in the Big Mac, he rudely replies "everything everything is in there". He then proceeds to show me the Happy Meal toy. Im so confused at this point. He got so upset he punched the plastic screen in between us like he was trying to hit me. He then threatens to fight me outside. The manager is just as useless. All she says is to call corporate office. I plan on writing to corporate office. read more

Date of visit: January 3, 2018 - and first review of my 2018 Yelp 100 Challenge! So, my first review of 2018, and you're probably wondering why it's for a McDonald's location. Well, not only is it cleaner than most other locales (no doubt due to the biotech clientele that's in the area), as of this writing, they still had the McRib! Plus, their Dollar Menu had finally gone live... My order of the McRib combo along with a $2 two-piece Buttermilk Chicken Tenders filled me up quite nicely; the McRib patty was pretty tender and not too messy with the barbecue sauce, and McD's has a winner with those crispy Buttermilk Chicken Tenders (especially with the new Signature Sauce). I almost hate to admit it, but the venerable Chicken McNugget now has a new contender! What makes this McD's location memorable is that it recently went through an remodel and upgrade... and by that, not only were there digital touchscreens on a couple of the booths where one can play games, there's also digital kiosks where one can place their order. While nice and flashy, it also means no ordering at the counter any more - meaning that the restaurant can get very quiet during off-peak hours. And with no music or TV on for ambiance, the silence can be disquieting (especially as this location is a bit out of the way). Out of the two McDonald's locations in Mira Mesa/Sorrento Valley, this one is my favorite. Make sure to do those customer surveys on your receipt, as they're good for a FREE McDouble! read more

Ordered a boo bucket but didn't receive a boo bucket. No warning or mention of them being sold out of boo buckets!!!!

There was a hair in the fries. The shake machine was broken and food was cold. Will not be returning.

Says it's open until 11:30pm on Friday. Got here at 11pm after a very long drive to the hotel and it was most definitely closed.

Its McDonald's. I automatically check if they got the order correct at every McDonald's that I ever go to. It's not In and Out, it's not The Habit, it's not Red Robbin, it's not any other burger place. It's McDonald's. Expect the same food taste and expect to treated like you're eating at McDonald's. read more

Tried to order the grimace shake by itself and some stupid girl at drive thru said it's not allowed to be ordered by itself, has to be with a meal. Never heard of this in my life read more

People are friendly but there food is horrible! I will admit I am picky but I always am polite and wait for my food... I figured the first time in ordering egg whites and me getting a regular egg was just a mess up...NOPE! I ordered a Mc Muffin w egg whites and cheese ONLY and got a regular Mc Muffin w bacon and WHOLE egg! Not only did this cost me MORE money but time away from work to wall back down to Mc Donald's to show them the pictures and tell them what happened. The "manager" on duty Jac said he was sorry and that's all he can do!!! Don't think I will be going back! read more

McDonald's - Asked for egg whites and cheese and this is what I got - Burgers Near Me - San Diego, California

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Bad customer service manager was very rude to several customers including myself... just because you're busy doesn't mean you have to be rude to people coming in to grab food... Bad Look for someone who's supposed to set the example read more

The parking lot for this place was kind of tucked up on a hill, so it's not quite visible from Mira Mesa Blvd. I'm not sure what was going on, but that parking lot was practically empty even though that lot was shared with other restaurants and businesses. There were a few customers inside, but it was pretty quiet. There were no cashiers at the counter with signs suggesting that customers use one of the kiosks to place an order. I had no problems since I placed my order on the mobile app. They appeared to be shorthanded as I only saw 2 employees and they were scrambling around the entire time trying to fulfill each order. read more

McDonald's - Small strawberry banana smoothie - Burgers Near Me - San Diego, California

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THE FRIES AND NUGGETS ARE WARM AND FRESH !! What more can a girl ask for?! We came here on a Sunday and there was only one other customer inside the restaurant. We ordered immediately and got our food a few minutes later. McDonald's has an app now that has rotating deals. There is a limit to one coupon per transaction but that's okay! There's a drive through for those who would prefer to stay in the car or plenty of parking outside the lot. read more