McKenna Audi

4.3 (934 reviews)

Auto Repair, Auto Loan Providers, Auto Parts & Supplies

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McKenna Audi - My kids with their new ride - Auto Repair Near Me - Norwalk, California

McKenna Audi - Auto Repair Near Me - Norwalk, California

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Lynn C.

Great experience at McKenna Audi! Yoshin was fast, friendly, honest, and very personable. She made car buying easy and the entire process smooth from start to finish. Alex, the manager, was also great to work with and made sure everything went seamlessly. Michael in finance was above and beyond helpful! I would absolutely recommend Yoshin and McKenna Audi.

Kevin C.

Super helpful and patient! Answered all our questions and we feel super great! Yoshin and Alex really helped us get the car we wanted and a deal we were happy with!

Grace O.

YOSHIB LIN-- YoshinLin --- ask Yoshin Lin when you need an Audi . this is my second Audi with Yoshin Lin . She's amazing.

I had an amazing experience purchasing my new Audi at Audi Norwalk! Yoshin was an incredible sales associate--professional, knowledgeable, patient, and genuinely committed to making sure I found the perfect vehicle. She made the entire process smooth, and stress-free from beginning to end. A special thank you to the General Manager as well for going above and beyond to ensure I had an exceptional experience. Their customer service, honesty, and attention to detail truly exceeded my expectations. If you're looking to purchase an Audi, I highly recommend visiting Audi Norwalk and asking for Yoshin. I absolutely love my new Audi!

Laura M.

I recently called in about a q6 etron. Yoshin was the one who was "helping" me. Extremely rude. Was essentially yelling at me over the phone. And even rude through text. I don't need your caps lock. And I don't need you to tell me the payment isn't real. I was just at another dealership where I was offered this. If you aren't able to get me a price no need to yell. Just say you aren't able to get that price. I was extremely nice. Will absolutely not be working with this dealership.

Anthony C.

Thank you to yoshin again. Grabbed another RS E Tron GT and Audi R8 GT. 10/10 recommend !

This is the only dealership that did not follow me around when I first arrived, which made my experience better. Once I had a question, Yoshi did not hesitate to assist me. Not only was she very knowledgable about the car but her personality makes the car buying experience so much better. She worked with me until I was satisfied. Thanks Audi!

Yoshin went above and beyond in making sure I got into a vehicle that not only worked for what my family and I needed but also that worked in my budget. The GM Dalius did everything in his power and abilities to make sure that we got the physically best possible rate and lowest payments possible. They actually got me paying less than what I'd originally gone in planning to pay which is extremely appreciated.

Alex and Yoshi were very pleasant to work with. The whole entire transaction went smoothly. I recommend anyone looking for an Audi come on down to Norwalk and ask for either of them. --Georgina

Bought 2 cars for the price of one! Kidding... great service and hospitality

Chuck D.

My experience here went great with Yoshin and Alex who took care of me for the purchase of my car. They were awesome to talk to and conversation with. Recommend asking for them for your future Audi purchase!

Masha K.

Leasing my 2026 Audi S3 at McKenna Audi Norwalk was the kind of car-buying experience you hope for but rarely get, smooth, transparent, and genuinely enjoyable. Dalius, the GM, runs a tight ship, everything felt organized, efficient, and refreshingly straightforward. And Yoshin Lin was exceptional, knowledgeable, responsive, and actually listened to what I wanted instead of upselling me on things I didn't need. Always a pleasure doing business with John Hall's team. The S3 itself is perfection, sporty, refined, and an absolute joy to drive, but what really stood out was how seamless the entire leasing process was. No games, no last minute surprises, just clear communication and great energy all around. If you're considering an Audi, this is the team you want. McKenna Audi Norwalk made leasing an Audi S3 feel effortless and yes, I'd do it all over again.

Audi McKenna's team is an absolute pleasure to work with! Last week, I bought a sleek certified pre-owned 2023 Audi A5 Sportback and couldn't be happier with my purchase. The car still has 1 year of the manufacturer's warranty left and because it's certified pre-owned, that extends the warranty for another year, giving me solid peace of mind. The day I came in, Yoshin was the first associate I worked with. As it turned out, she happened to be the previous owner (lessee) of the car! She kept this car in pristine condition, no dents or scratches, and was the perfect person to get me up to speed with all the features of the car and the Audi phone app. I previously test drove at other dealerships where the associates were not as familiar with A5 line, so I wasn't convinced to move forward with a deal. After Yoshin showed me all the cool tech, I was like, I WANT this car! I arrived with a pre-approved loan check from my bank and thought that it was highly unlikely that a dealership could come close to my interest rate. I was wrong! Joshua worked his magic and beat the rate, so my monthly payments are lower than expected. Then JT walked me through signing all the contracts and paperwork, patiently explaining each page. I'm the type of person that doesn't like to sign legal documents if I don't fully understand the language and him clarifying in layman's terms made me feel at ease. Also Joshua got me a great deal on my trade-in which sealed the deal. On top of that, after driving 2 hours to get to the dealership, I realized I forgot my pink slip at home. They sent me a prepaid FedEx envelope to send it back to them hassle-free! Car buying can be a nerve-racking experience, but the McKenna team made me feel comfortable throughout the entire process and confident I made the right decision. Many thanks to you all, you guys rock!

Irene M.

Thank you so much Fernando Silva for your help. I absolutely love my Audi! Fernando made our experience easy and fast. He took such great care of me and highly recommend seeing him at McKenna Audi!

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Frank S.

2 years ago

I'm excited my first Audi with Yoshin Lin. She is very friendly and professional. Thanks Dalius read more

McKenna Audi - I'm excited on my first Audi with Yoshin - Auto Repair Near Me - Norwalk, California

McKenna Audi - Happy with Yoshin Lin - Auto Repair Near Me - Norwalk, California

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Jose R.

2 years ago

Yoshin Lin. She is such a great sales rep. She is professional and has a very uplifting attitude. They are clear and made my purchase experience one to remember. Thank you Yoshin read more

McKenna Audi - Yoshin and my new Audi! - Auto Repair Near Me - Norwalk, California

McKenna Audi - Happy for my new Audi A4. S Line - Auto Repair Near Me - Norwalk, California

McKenna Audi - New Audi - Auto Repair Near Me - Norwalk, California

McKenna Audi - Great customer service! - Auto Repair Near Me - Norwalk, California

McKenna Audi - Rolling in my new Audi - Auto Repair Near Me - Norwalk, California

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Hudson W.

Hi Jose! Thank you kindly for sharing this 5 star review of McKenna…

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Tracy W.

2 years ago

Benjamin and Yoshi went out of their way to help me in my nearly impossible situation. read more

McKenna Audi - Red bow seals the deal. - Auto Repair Near Me - Norwalk, California

McKenna Audi - Yoshin and Benjamin really went out of their way to help me get into a car that I could afford. - Auto Repair Near Me - Norwalk, California

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Hudson W.

Hello Tracy, thank you so much for the positive review of us here at…

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Jackie G.

2 years ago

Yoshin Lin was so helpful! I love how she took the time to explain everything to me and get me into my dream car! She is so sweet and funny. I thought buying a new car without my parents would be a challenging task but after this experience I feel like I gained a new family member! read more

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Hudson W.

Hi Jackie! Thank you so much for sharing your 5 star experience at…

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Lisa C.

2 years ago

This was the absolute best car buying experience I have ever had. Working with Joshua, Yoshin Lin, and Alan was a pleasure. They were super informative and not at all pushy. Just honest and communicative. Yoshin Lin and Joshua were knowledgeable, professional, and made it a great experience. Yoshin Lin hooked up my app, phone, and explained all of the features. I love my new Audi Q5 and this was the best car buying experience we have ever had! Thank you all for being so amazing. read more

McKenna Audi - Joanna with us and our new Q5. - Auto Repair Near Me - Norwalk, California

McKenna Audi - My new Audi Q5 - Auto Repair Near Me - Norwalk, California

McKenna Audi - Joanna helping us celebrate our new beauty! - Auto Repair Near Me - Norwalk, California

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Hudson W.

Hello Lisa! Thank you for the wonderful review of McKenna Audi. We…

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Miguel N.

4 years ago

My Sales Representative Joanna was amazing in helping me get the car of dreams (Q3). She did an amazing in presenting the vehicle to me and as well and helping me get the best offer with help of her Manager Dalius and as well as Nima. They did a great job in helping me decide on the best vehicle for me. Highly recommend Mckenna Audi to anyone looking to get a luxury vehicle. read more

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Hudson W.

Hi Miguel! We appreciate you sharing your five star review of us here…

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Chris W.

2 years ago

We bought a new Q5 from McKenna back in 2012, and recently bought a 2024 Q5 from this dealer again. There is a reason why we chose to come back to the same dealership. McKenna has been one of the most reputable companies. Our client advisor , Yoshin was attentive, informative, and very honest working with us. She took the time to explain the technologies and interfaces in the new car. Most importantly, she ensures her clients know what they are getting! Other staffs were friendly too. The general manager was professional and patient in explaining the intricacies with various financial options. I highly recommend coming to McKenna to buy your car. They truly make the car buying process as smooth as possible. read more

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Hudson W.

Hello Chris, we appreciate your amazing 5 star review of us here at…

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David L.

Elite 26

195

137

3 years ago

Had my car serviced during my vacation at McKenna Audi, I usually drive all the way to Riverside but this time decided to give McKenna a shot. I'm glad I did! I was helped by Mariano Rodriguez who took care of me from start to finish and he went out of his way to keep me updated throughout the entire process via phone calls and texts. Its really hard to find some one you can trust to take car of your car let alone take the time to update you and hold your hand through out the process. I highly recommend you going to McKenna in Norwalk if you own a Audi, BMW, or Porsche.....but if you need any work on your Audi, please ask for Mariano. He will take care of all your needs! read more

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Hudson W.

Hello David, we appreciate the five star review of us at McKenna…

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Tracy L.

2 years ago

Wonderful experience today at Audi. Yoshin was an amazing sales advisor. She was so helpful and kind throughout the entire process. I am so happy with my new car! Thank you Yoshin and McKenna Audi for selling me my dream car read more

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Hudson W.

Hi Tracy, we greatly appreciate your 5 star review of McKenna Audi!…

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Christina K.

4 years ago

Truly THE WORST. My husband and I got our Land Rover Discovery from this dealership. The sales associate didn't even know any of the car features, when asked simple questions like MPG, she says 'check the manual.' Long story short, we bought the car after numerous credit reports (said they would run 1, they needed up running over 2). Flash forward two months later, my husband noticed his brakes are making a terrible noise. He gets them checked--both driver and passenger rotors and brake pads had to be changed. They 'supposedly' did a full inspection before purchase, which is probably complete BS. They tried blaming us, saying 'it depends how the car is being driven.' Mind you, it was two months later!! My husband doesn't speed or drive recklessly. The best part, their incompetent manager didn't even try to be helpful. My husband was quoted over $1k to fix the issue at a mechanic and the manager said 'your car is heavy, brakes will need to be changed every year. Even if you come to the dealership to repair, it'll be the same price.' They are extremely rude and honestly I would NEVER recommend someone to purchase ANY vehicle--whether new or used here. They're not hospitable, they will just take your money and not help with any issues!! Just terrible. This place will leave you with a bitter taste. read more

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Hudson W.

Hi Christina,…

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Isaiah T.

2 years ago

Thanks to Benjamin and Alex at McKenna audi customer service was A1, highly appreciate the good hospitality. My next car will be with the help of your customer service. read more

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Hudson W.

Hello Isaiah! Thank you so much for the 5 star review of us here at…

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Lili B.

3 years ago

I received excellent service from Yoshin Lin. She was willing to work with me and help get me into the car I've been eyeing. Very grateful for her help read more

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Hudson W.

Hello Lili, thanks for sharing your 5 star review of McKenna Audi!…

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Liu M.

2 years ago

Thanks Yoshin Lin for the easy process . Excellent service. I was just coming to buy out my lease but the deal Alex offer made me wanted to get a new car .. Come see Yoshin read more

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Hudson W.

Hi Liu, thank you for sharing your 5 star experience with us here at…

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Mou R.

3 years ago

Please go see Allen Mena. He will take care of you from the minute you step into the dealership and even after if you have any questions or concerns. He truly cares about his clients, is thorough, and helpful. He explained all features and benefits to my mom while buying her car, making it seamless. The owner is also very sweet and hospitable and served us espresso and made sure he found us the best rate out there. They were determined to help her get her dream car. Mom loves her car and will be recommending you and your wonderful staff to everyone of her friends in the future. Thank you Audi McKenna for taking care of my mom and making her car dreams come true read more

McKenna Audi - Audi Q3 2022 - Auto Repair Near Me - Norwalk, California

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Hudson W.

Hello Mou, we're very grateful to read your recent five star…

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Eric W.

260

2 years ago

Need to update my review from 2022... I was told the Service Department has a new manager, and that must explain the total shift in customer service. The service departmentartment is GREAT. Service is completed in a timely manner, service agents keep you updated. Today, a service was going to take longer than expected, they kept me informed and then realized it would take longer and got me a car to take me home. My service issue was completely a car wash issue, nothing to do with Audi whatsoever. However, the service department went ABOVE & BEYOND in fixing my car and making sure it looked pretty and shiny again. THANKS AGAIN! Eric Wassgren read more

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Hudson W.

Hello Eric, we are very disappointed to see you negative rating of us…

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Cruz P.

2 years ago

Thank you so much to Yoshin for helping make my second purchase from McKenna Audi. Best customer service I have received. read more

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Jamie M.

4 years ago

My lease was going to be up soon on my 2019 Audi A3 and I was having a tough time finding a new A3 and after doing a search on every Audi site, I was able to find one on McKenna's website, so I called instantly and left a voicemail for Ben and he called me back within ten minutes letting me know that they had it available and held it for me until the end of the day! The process was so easy and they were so helpful and accommodating in getting me what I needed. I have been able to text Ben with questions that I have had after my purchase and he's always been so quick to respond. I highly recommend McKenna for your lease or purchase. Thank you Ben and McKenna Audi!!! read more

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Hudson W.

Hello Jamie, thank you for sharing your recent five star review with…

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Harry L.

2 years ago

Had a great experience with Yoshin and Allen. They provided a very aggressive deal and are very transparent and upfront. The process is simple and straightforward, will be contacting them again in the future. read more

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Hudson W.

Hello Harry, we appreciate your 5 star review of us here at McKenna…

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Austen L.

2 years ago

I stopped by on Wednesday afternoon with my friend. We are actually not ready for Audi. But kyros helped us a lot. He explained everything helped my friend to find the perfect Audi Q5. He is amazing, patient . Highly recommend! read more

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Hudson W.

Hi Austen, thank you so much for the 5 star review of McKenna Audi!…

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Alexis R.

5 years ago

Amazing service, Everyone is so helpful and hardworking. Jeremy is the best! Thank You. read more

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Hudson W.

Hello Alexis,…

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Octavio N.

2 years ago

We couldn't be more happier with our experience purchasing our new Audi from Mckenna . Yoshin (aka) Joanna was exceptional, and we would highly recommend her to anyone looking to purchase a new car. She truly made the car-buying process easy and provided exceptional customer service every step of the way. Thank you Yoshin! read more

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Hudson W.

Octavio, it is wonderful to read about your 5 star experience with us…

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Steve F.

106

4 years ago

Worse experience ever, My $140k Audi S8, this is the 4th time I bring my car for the same issue and it can't be fix, never again will buy an AUDI. read more

McKenna Audi - AUDI S8 dash board - Auto Repair Near Me - Norwalk, California

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Hudson W.

Hello Steve,…

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Tony S.

5 years ago

Very friendly service, Ben was very helpful with this traverse, even though it wasn't an Audi, I still felt like I got the Audi experience. Really love the car and they helped me purchase it at a great price with a low APR. No complaints about this visit at all! read more

McKenna Audi - Car photos - Auto Repair Near Me - Norwalk, California

McKenna Audi - Rims - Auto Repair Near Me - Norwalk, California

McKenna Audi - Car - Auto Repair Near Me - Norwalk, California

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Hudson W.

Hello Tony,…

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Jasmine T.

4 years ago

I recently had the best experience with the team here at Audi. Every single one of these guys gave the best customer service, almost couldn't get ourselves from continuing the conversations! Benjamin M., Alex, and Harpreet S, all did a great job! Definitely come to them. Made the whole new car process a breeze! Even waited a bit for me to pick up my car and see it all cute with a bow! read more

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Hudson W.

Hi Jasmine, we appreciate the five star review of us here at McKenna…

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Laura H.

4 years ago

I was very fortunate to be helped by Andre' in finance, he was very helpful to me!! explaining all the warranties, that made me very confident on the purchase of my new vehicle. Thank you so much Andre'!!!! read more

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Hudson W.

Hello Laura, we appreciate you sharing your five star review of us…

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Jenni J.

2 years ago

Yoshin was amazing. Knowledgeable and very professional. Highly recommended her for your next car. read more

McKenna Audi - I am so happy with my new Audi - Auto Repair Near Me - Norwalk, California

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Hudson W.

Hello Jenni! Thank you for sharing your positive experience here at…

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Oliver C.

6 years ago

My wife and I purchased a used Range Rover, we drove off the lot and a bad rattling sound was coming from the engine (we think it's the timing belt). We called to notify them about the rattling sound and were advised to bring it in next morning. We came in and before dropping it off at service asked to talk to the Dalius who I believe is the Sales Manager. He rudely told me that he's not a Range Rover dealership and that they do not inspect those types of cars... and if I was not happy I could just return it. I was caught off guard, wether you purchase a new car or used car we all should be treated respectfully. Again, I gave him my scenario and asked him that I just wanted to get it checked out and that I was told it went through a thorough inspection since it's from a reputable dealership. Now according to Dalius they do not. Then why put such prestige reputation on the line. He's demeanor changed from one day (day of purchase) to another (day of service or question) and customer service should always be valued. read more

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Hudson W.

Hello Oliver,…

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Sire J.

197

4 years ago

I would like to thank Allen for all the help getting the deal done. Great experience and we were in and out in a short time. I will definitely recommend McKenna and Allen as a salesperson. read more

McKenna Audi - Our new 2023 A5 - Auto Repair Near Me - Norwalk, California

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Hudson W.

Hello Sire, thank you for sharing your five star review with us at…

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Ryan T.

2 years ago

Yoshin was a great help and was very easy to deal with. She worked with me on the numbers and made us feel very comfortable. We will be back to see her for the next one read more

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Hudson W.

Hello Ryan! We appreciate your positive review of us here at McKenna…

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Alex C.

2 years ago

I just licked yo my brand new SQ5 from Yoshin and she is the BEST!!! If you are looking for a new car, look no further, she is the gem of them all!! read more

McKenna Audi - New car!!! - Auto Repair Near Me - Norwalk, California

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Hudson W.

Hi Alex! We appreciate your review of McKenna Audi. We're happy to…

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Liz C.

144

3 years ago

Big thank you to Cesar and Josh at McKenna Audi, they were friendly, professional and had lot's of product knowledge. I absolutely love my new 2024 Q8 E-tron & I am so grateful for the great & comfortable experience with the sales team at McKenna. read more

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Hudson W.

Hi Liz, thank you for sharing your 5 star review of McKenna Audi.…

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Kristin M.

4 years ago

The best and most sincere sales person here at Audi was Joanna and she was very Caring and precise with my needs and accommodated me very well I am very happy with my purchase I recommend anyone and everyone to come to the Dealer and see her. DALIUS was the best for helping me thank you so much for all the extra effort and Carlos thank you so much for making things so easy for me today. thank you read more

McKenna Audi - Same same - Auto Repair Near Me - Norwalk, California

McKenna Audi - Yoshin Lin aka Joanna n I presented the 2022 Audi Q5 - Auto Repair Near Me - Norwalk, California

McKenna Audi - Me n my vehicle - Auto Repair Near Me - Norwalk, California

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Hudson W.

Hello Kristin, thank you for sharing your five star review with us at…

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J. C.

2 years ago

We had a wonderful experience at McKenna Audi! I came here to purchase a used Q3 for myself and the process was seamless! Benjamin was welcoming, friendly and very knowledgable in answering all the questions we had. This was a relief especially since this is the first time I am purchasing a car. I would definitely recommend Benjamin and this dealership if you are interested in purchasing an Audi! read more

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Hudson W.

Hi Jamie, thank you so much for this 5 star review of us here at…

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Javier C.

2 years ago

Thank Yoshin Lin for the fantastic customer service today. You are 2 for 2. This is my second experience with and I'm very pleased. read more

McKenna Audi - Delivery of 2024 Q4 E-tron. - Auto Repair Near Me - Norwalk, California

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Hudson W.

Hello Javier, thank you so much for this highly rated review of us…

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Miguel P.

2 years ago

Great experience! Yoshi Lin was a great help, made the entire process comfortable and easy to understand. I highly recommend McKenna Audi for new or used car buying experience. read more

McKenna Audi - Memorial day weekend 2024. - Auto Repair Near Me - Norwalk, California

McKenna Audi - Parents first new car. - Auto Repair Near Me - Norwalk, California

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Hudson W.

Hello Miguel! We appreciate you sharing this 5 star experience with…

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Micah C.

4 years ago

Sales Rep Yoshin Joanna Lin had a terrible sarcastic tone when when I first arrived and seem to take no accountability for any of his actions after telling me to come tomorrow morning to pick up my car and it not be ready. His customer service skills are poor and needs to be taken away from a client facing position. Thank your employee Lin for losing you revenue today and in the future for my next Audi. I will be sure to never take another McKenna marked audi to any of my business in the future. Update* The battery that Lin was so confident I couldn't get anywhere else was in stock at the next Audi dealership I called. Just a reminder why I will never be going back to Mckenna! Got my battery replaced with no issues. Don't listen to these clowns here. read more

McKenna Audi - McKenna Audi, poor customer service - Auto Repair Near Me - Norwalk, California

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Hudson W.

Hello Micah, we're disappointed to read your recent review with us at…

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Esme G.

4 years ago

Don't come here for service. Wasn't satisfied with my service visit. 1. Waited 4+ hours 2. No loaners available 3. Appointments are pointless 4. Complained about my AC, multi point inspection shows it passed and it's a false result. I will not return here. I understand there's some construction going on but customer satisfaction should always be priority. If Service isn't able to handle load perhaps appointment scheduling should be modified. I have never been told at an Audi dealer a loaner isn't available. In most cases, if loaner isn't available they offer complimentary rental. Also, carwash was a joke. To McKenna Audi: don't bother responding. All your poor ratings reply are exactly the same: you're so sorry...please reach out to you, blah blah blah. As if??? read more

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Hudson W.

Hello Esme, we're sorry to hear you didn't have the greatest…

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David S.

3 years ago

Bad service. Oil change took 2 days. Made a reservation- took the car in at 8:30 a.m I got my car back next day at 5:00 p.m.. I had to call 10 times to get my car's status. read more

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Hudson W.

David, we're disappointed to read about your recent visit with us at…

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E P.

145

4 years ago

They won't disclose ADM beforehand unlike other dealerships. "Mckenna pricing", includes no lube behind the back special with 2% higher APR and ADM. This the same dealership that tried to put us into collection for "damages" on lease return when we had lease protection coverage(had to threaten through corporate since I recorded the whole process). Acting like third rate used car dealership at this point, Go get yourself a Kia or a hyundai down the street at 0% APR and use it as downpayment when rates settle or shop around at autonation or penske, at least they are transparent about how much they are screwing you over read more

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Hudson W.

Hello Eric, we're disappointed to read your recent review with us at…

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Kae Y.

2 years ago

A big big thanks to Yoshin and Dalius, I couldnt be happier with this purchase. honestly came in here just to look at the car, but ended up leaving with it same day . 11/10 experience read more

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Page 6 of 24

10850 Firestone Blvd
Norwalk, CA 90650
Directions
(562) 645-4974
Call Now
Visit Website
http://www.mckennaaudi.com

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Does McKenna Audi take credit cards?

Yes, McKenna Audi takes credit cards.

Other Amenities

Does McKenna Audi have free WiFi?

Yes, McKenna Audi has free WiFi.

From the Business

Specialties

McKenna Audi is your one stop shop for new Audi vehicles, CPO vehicles, used vehicles, and Audi service and parts needs. We also offer window tinting, ceramic coating, wheel repair, and clear bra installations.

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Review Highlights - McKenna Audi

“Yoshin was our sales lady and she did absolutely amazing when it came to hearing all of our needs and wants.”

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3.7

(26 reviews)

Shout out to both Brandon and it was either (Betty or Becky) sorry I didn't pay attention to name…read moretag. When in to borrow their code reader because my master () light was on for the past couple weeks and couldn't find the problem. After using both my personal scanner and theirs, it came back as 0 codes and in the green. They didn't have to, but they decided to look up possible reasons why both scanners read "0 codes" and said it could possibly be my brakes as that's an issue not connected to scanners but more the system itself. They referred me a mobile mechanic too if I wanted that extra reassurance who would be able to tell what exactly the issue can come from.

There's no way this poor O'Reillys can make it with the employees that work there. Come try it out,…read morestand in line and see how long you get ignored. Ridiculous.

Global Auto Parts

4.0

(2 reviews)

Great guys. My car front window wiper blade broke while using it. Saw Global as I was passing so…read moreI stopped in. Got replacement blades and they offered to install them. I know how to do it, but I greatly appreciated them taking the 3 minutes to install the new blades. They are a cash and carry place, so if you want to use a Credit Card it's an extra 3% charge. Good Service

This place was recommend to me by my good ol'grease monkey buddy Sweet Cheeks =)…read more I called prior for pricing and parts inventory. I spoke to Mike. He was VERY nice & helpful. When I went in to pick up my parts, I dealt with a guy that wasn't as nice. I can't remember his name, but it looked like he was having a bad day. So the service was great from Mike, meh from the dude @the counter & the prices are great! Have at it!

A Pioneer Auto Dismantling

3.0

(2 reviews)

I was able to find my car part thanks to such a. Helpful staff! Love this place I reccomend, this…read moreplace should have 5 stars.

Fuck that asshole Hector. Needed doors for my Ranger. Stalled for about 20 min and then says " I…read moredon't have the fucking doors ". Goes to show what gutter trash is all about. Use some other place that has class.

Downey Auto Supply

4.8

(5 reviews)

Reasonable and great pricing! Got my part quick. Highly recommended and local to Downey! Will be…read moreback again soon.

I called all the major auto parts stores and came up empty when I was looking for an alternator for…read morethe green machine. I found this shop thanks to Yelp. I decided to call on a whim and the gentlemen who answered the phone was amazing at sourcing a water-cooled alternator at a very modest price. He was able to have it for me the same day along with a serpentine belt. Excellent customer service. I will certainly be back with all my auto part needs.

O'Reilly Auto Parts

3.3

(24 reviews)

Isaiah was a real blessing. I was heading to class when, on the 105, my engine overheating light…read morecame on, prompting me to drive slowly to cool the engine. However, a few minutes later, it was calling the service center because my engine was still overheated. Fortunately, I was near Imperial and was able to park at this O'Reilly location. While waiting for the tow truck, I noticed the coolant container was dry, which is another reason I plan to leave a review for the BMW dealership--more on that later. But anyway, back to Isaiah and his heroics. Once the engine cooled down and we checked the coolant levels, he confirmed that no coolant had been added to the car. After I confirmed our vehicle was not smoking or shaking, I bought some coolant. After a few minutes, 'ol Dustie was back up and running smoothly with no further issues. If it weren't for Isaiah and Julio, the tow truck driver from OC Roadside, I would have been in a bad spot. I cannot thank both of them enough.

I like to Thank Isaiah for all his help this morning, this guy here was very helpful and has…read moreexcellent customer service skills! I needed a car battery and Isaiah first tested out the battery and alternator and yes confirmed the battery needed to be replaced, he was able to replace it in a matter of minutes. Customer service at this location, Norwalk CA is above and beyond. I highly recommend this location for all you Auto needs.

Clark's Discount Auto Parts

3.1

(374 reviews)

Soto was a great help, made the whole process really quick and very professional through it all.read more

love this place, staffs super helpful and welcoming. any part you need they either have or source…read moresuper fast either same day or the following. only down side is that the store does get pretty packed but that just means everyone knows this is the place to go!

Tony’s Auto Detailing Supplies Norwalk

4.5

(17 reviews)

Product is water down. No ingredients on label. So you don't know what your putting on your car…read more Soap doesn't remove dirt. Rim cleaner is just over priced degreaser

Great detail shop they have pretty much everything I go there for the water. Great price friendly…read moreservice. They have a huge selection in microfiber towels. They have holes fittings and accessories for your equipment water tank options.

AutoZone

3.1

(74 reviews)

I had an excellent experience at AutoZone on S Pioneer Boulevard in Norwalk. Thanks to the manager…read moreEddie Munoz. I originally came in looking for a cabin air filter and refrigerant for my A/C, and he went above and beyond to help me. He took the time to diagnose the issue, explained everything clearly, and made sure I got all the parts and supplies I needed. He was knowledgeable, patient, and genuinely cared about helping instead of just making a sale. Great customer service like this is hard to find these days. Thank you for going the extra mile. I truly appreciate all of your help!

Thanks Fabian it was too easy too quick to get my life warranty replace…read more Honestly, I always get the same service here, but I'm too lazy to drive 10 more minutes away from home

H K Auto Salvage

3.8

(20 reviews)

Shout-out to Ron and his amazing team. They have a well-oiled machine (pun intended) over there at…read moreH K Auto Savings. If you are looking for any parts, you need to check out H K Auto Salvage. I had never experienced anything quite like this! My dad used to always tell me that I should go to junkyard and looks for various car parts. I always imaged walking up and down rolling hills of trash looking for car parts. That is no where near the truth when you go to H K Auto Savings! They have never seen so many different car parts and engines removed, labeled, set aside and ready for pickup. The next time I need something, H K Auto is my #1 choice!

If i could give negatives stars id put these guys in the dirt. Tried to buy parts from them to ship…read morethey use a shady shipping company that just tries to get more and more money from you. They refuse to give me a refund and I highly doubt the parts ever existed. I WISH I COULD GET MY HANDS ON THEM. F*CK THESE PEOPLE

AutoZone Auto Parts

4.0

(32 reviews)

I went to AutoZone to get a windshield wiper for my car, and Logan was great…read more I wasn't sure which size or type I needed, but he took the time to look everything up for me and made sure I got the right one. On top of that, he was nice enough to help me install it on my car, which I really appreciated. You don't always get that kind of service, so it definitely stood out.

Donovan, one of the associates, helped me with a fender that was loose. He took 20 minutes out of…read morehis day helping me when he didn't have to and the other staff told him to give up!! Thank you Donovan!! I will definitely come back!

Norm Reeves Hyundai Superstore

4.2

(1.9k reviews)

I went in to get a Hyundai Palisade, and Darin was absolutely great to work with. He was super…read morefriendly and helped us from start to finish. He showed us the car, gave us a really good deal, and even after we bought it, he took the time to go over all the features and give us some helpful tips. He also made us a super cool video of us with the car to share. If you're looking for a new car, definitely ask for Darin.

After a very disappointing experience at Fontana Hyundai, we returned here where we bought two…read moreHyundais last year. Jacob Borrero was our sales representative and was very attentive and patient. We found a 2018 Sonata with about 36,000 miles on the internet. We bought it for exactly the internet sale price. (Unlike Fontana Hyundai who had a similar car but added on thousands of dollars in dealer add-ons and refused to sell us the car at the advertised price - see my review). We then decided to trade our '24 Palisade for the '26 Palisade Hybrid. Jacob was very professional, friendly, and pressure-free. He was one of the reasons we bought two cars again. Despite any "deals" out there from other dealerships, we've learned our lesson and will always shop at this store. If you want an honest interaction and sale, this is the only stop you should make. Thank you Jacob (and Norm Reeves) for a wonderful experience.

Supreme Motors

4.8

(286 reviews)

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

I would highly recommend if you need any car detailing. I had my headlights restored, they were…read morequick in communicating and friendly. The service was excellent, came to my place to do the job and the technician Ivan did a wonderful job. I am very happy with my restored headlights!

Sidney Auto Sales

4.3

(53 reviews)

Hands down one of the best dealerships I've ever worked with. Greg is honest, reliable, and…read moregenuinely looks out for you throughout the entire process. Any problems or concerns I had with the vehicle I selected were fixed. Thank you Greg, I truly appreciate it!

I honestly have nothing bad to say about this place. The owner is such a genuine, nice, down to…read moreearth guy, and you can tell he really cares about helping people. He was very understanding of my situation and helped me get out of a tough spot when I really needed it, and for that I'm truly grateful. I came in not knowing what to expect, especially with my credit situation, but he gave me a chance and worked with me instead of making me feel judged or pressured. I walked away honestly surprised and extremely happy with how everything worked out. If you're looking for a good, reliable car and want to deal with someone who is honest, understanding, and actually treats you like a person, I definitely recommend giving this place a shot. Even if your credit isn't the best, just go talk to him and see what he can do for you. You might be surprised, because I definitely was. I'm truly thankful for the way I was treated and for all the help I received. I would absolutely recommend this place to anyone looking for a car

Doc's Garage

4.8

(53 reviews)

Doc's Garage provides expert work and expertise for your Hot Rod project. Their troubleshooting…read moredisplays many years of experience. If your Rod is down this is the place to get it road worthy again. I upgraded my El Camino's dash to a Dakota Digital, had them complete the Aircon system and many other things - engine suspension and electrical systems. Now they all are working. A ton of work performed to satisfaction and Jason and Samantha are running the whole show, very well I might add. Thanks for everything and the 10% DISCOUNT

Amazing!! Jason and his team brought my '58 Cadillac back from the dead. Meticulous work. Attention…read moreto detail. You'd be hard pushed to find a more meticulous Cadillac specialist than Jason. Couldn't be happier.

Subaru Automotive Repair and Service

4.7

(16 reviews)

We were told by another garage our subie was a bust and to get rid of it. We brought it to Subaru…read moreauto repair for a second opinion. They looked over our car carefully, took a video of the test they performed and shared it with us. He also explained to us what the test meant. Overall it was a bust and repairing it wasn't worth it but I appreciated the honesty and thorough evaluation. The garage itself has access through the alley, street entrance is pretty busy. We communicated via text and phone but during drop off and pick up the main guy wasn't around. He shares the garage with someone else and that person helped us when the main guy wasn't there (sorry I can't remember his name). Overall a good experience despite the fact that my car is officially dead!

Great mechanic they really know what their doing honest and great service. Highly recommend. My go…read moreto mechanic.

A-1 Muffler Express

4.9

(229 reviews)

Had to show this business some love as they know exactly what they're doing and very reasonable…read morepricing as well! They are always busy (which explains their work quality and prices. You will NOT be disappointed. Very kind folks and tell you exactly what they're doing. Will definitely return for more work as needed and referre family and friends here. Thank you guys again for the work on my vehicle! 05 BMW 330I

I called A-1 Muffler Express looking to change my OEM mufflers and Coil overs. Spoke with Yen and…read morehe was super helpful with his recommendations and availability. He did warn me that it could be a little wait due to high volume of clients. I ended up going with a muffler delete and replaced my suspension with coil overs. Yen took care of the muffler delete and Lee and two other very helpful gentlemen took care of my coil overs. I have to say I am very satisfied with the quality of work for the value. They quoted me way under anyone else that I had called prior to going with them. I will recommend A-1 Muffler Express to all of my friends and family. They all make you feel that you're part of the family. They offered me coffee and cold water while I waited for my car to be done. One thing to remember, they are experts in mufflers, exhaust systems, and not any other type of work. But it never hurts to ask if they can do it for you!

The Toy Shop of Cypress - Toyota Specialists

4.9

(206 reviews)

I had a great experience with Toy Shop of CypressI brought in my Lexus and they did an excellent…read morejob from start to finish. They were professional, honest, and took the time to clearly explain the issue and what needed to be done. The work was completed efficiently, It's hard to find a shop that combines quality workmanship with great customer service, but they really delivered on both. I truly appreciate the care and attention they put into my vehicle. I would absolutely recommend them and will be returning for any future repairs.

Just got off the phone asking for a quote on a couple of items I thought I needed for my recently…read morepurchased used Sienna - oil change and transmission service. The gentleman on the phone said the transmission fluid is for life unless I'm towing or carrying heavy loads. When I questioned why I see that it's recommended online he says that dealers will recommend this service all day but if you check the Toyota maintenance manual it says you don't need it. Man! I haven't even been to this shop yet and I'm already getting a good feeling about this place. It's a bit more expensive for an oil change than other places that have quoted me, but I like that they use factory parts including Toyota oil filters. I'll update this review once I get the car in for my first visit. Stay tuned.... 6/29/26 - Brought my Sienna in for an oil change + complimentary 30-point inspection (since it was my first time there). Jared took the van for a spin, brought it back and lifted it up. They found a little oil seepage coming out of the transfer case. I let them know that I did see a transfer case drain/fill on the CarFax report before I bought it. Jared thinks they just didn't torque it properly so they were going to retorque and clean up around the area and keep an eye on it. Worst case scenario, they would need to order a new drain plug gasket and I'd have to come back to get it replaced. Thankfully, the drain plug just needed to get tightened. I was in and out in almost exactly an hour just as Robert promised. Thanks The Toy Shop team!! Pro Tip: they are booked out at least a week in advanced so make your appointment ASAP!

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K F.

13 years ago

I normally do not write bad reviews, but this is a case that I just felt compelled, especially after reading other reviews here and a few other sites. We have used McKenna Audi off and on for several years, mainly due to having a good friend that worked for McKenna Porsche. When they are "on", the service is outstanding and both Dan and Dave are great guys. I have gone there totally because I like the guys in service and am willing to put up with a few issues from time to time. What has lacked in completeness has been made up by enthusiasm and effort to correct the issue by both Dan and David. As I previously stated, they really are nice guys and are easy to deal with. But on my last visit, someone changed my license plate frames (from a competitor Audi dealership) to theirs without asking or advising. When I called the service advisor to ask why this was done, they apologized and said it is Danny McKenna's policy to do this to every car that comes there. He could tell I was pissed and said he thought my reaction was somewhat ridiculous, but if I wanted to come back they would put the originals back on for me. Ridiculous or not, it is MY CAR, not theirs, to decide what license plate frames I want on it or if I even want one at all. My car should leave the dealer exactly as it came in other than having the service or repair completed. I already have requested that they not wash it because I end up having to take it to the local car wash to get it rewashed due them doing such a lousy job. So here's where it really gets ugly; a few days later Danny McKenna calls, acting as if I should be thrilled that he was willing to even call me. I wasn't impressed. It's what he should do and for him to act like he was doing me a favor made it all the worse. I'm busy too, so I get it. but your customers are why you have a job and it may do him good to realize his customers are what keep him in business. He told me the changing of license plate frames "is a silly little game we play here and all dealers do it". Really Danny? I've owned cars for many years and never has a dealer changed out a competitor's license plate frame or any plate frame. He went on and on about how he just can't fathom how I would come there for service but not want to advertise for him. I let him know I had a personal relationship with the competitor and also had two friends that work there. He asked why I didn't purchase my car from him (McKenna) in the first place. The answer was simple - no one ever returned my calls (I called twice and left messages both times. , and even sent an email to Danny McKenna) when I was in the market. Not sure what else he wanted me to do. So I called my buddy who used to work there but is now over 2 hours away. He located what I wanted and I took delivery 2 days later. Danny fired right back with "Since you are such good friends with these people, then why don't you just take you car to one of them and don't come back here". Ok, fine by me. Glad to know business is so good for you that you can call a customer, act like a grade school girl, and try to antagonize an already pissed off customer. He did not even need to call me, especially with such a negative attitude. I let the service advisor know I was unhappy, he apologized, and I thought we were done. Apparently Danny McKenna's ego got bruised and he felt the need to put me in my place, I suppose. He did all he could to antagonize in an effort to get me to yell back at him. I had to remind him twice that he was being irrational and that he has much more serious issues if he gets this upset over a license plate frame and an irritated customer (make that previous customer). Fortunately, he's not the only Audi dealer in my area and I'm sure one of the others will welcome the newly gained business thanks to Danny McKenna. I'll be sure to let them know who sent me there. :) I will add that I contacted Audi North America and was assured that the "little game we play" is not part of Audi's customer service campaign. They were appalled that an Audi dealer would do this in the first place. In the big picture, the license plate frame switcheroo is not that big a deal. It is the outrageous behavior of Danny McKenna that prompted the one star rating and this review. He should have had the maturity to just leave well enough alone. smh read more

Mary Alice C.

13 years ago

I won't be back. I brought my A6 in for service (oil change) since I was going to be visiting a friend that lives in Anaheim. It was convenient to just drop it off and have her meet me there and I could leave my car. When my husband got home, he noticed something odd - they had changed my license plate frames from Circle Audi (where we purchased my car) to one of theirs. I called to ask why this was done without my consent and was told "it is Mr. McKenna's policy that any car that comes in for service with someone else's frame on it gets changed to one of ours". Pretty nervy, in my opinion. Granted, it's just a license plate frame and I had no issue with the service, but will not be back. I think it's very presumptuous of them to pull a stunt like that, in fact I find it sleazy, for a lack of better words. We purchase our cars from Circle Porsche/Audi because my husband is friends with the Ernst family that owns the Circle dealership. If Mr. McKenna would like me to advertise for him, then I will be looking for my monthly check. lol In the meantime, I called Circle and they offered to change it back for me if I wanted to drive down (they thought it was childish and got a good laugh at McKenna for doing it in the first place) but I asked that they just mail me a new set and my husband can put them on. Maybe I will mail the McKenna frames back in little pieces to Mr. "Gall" McKenna. So yes, in the grand scheme, it's just a license plate frame. But I think it speaks volumes about the type of place McKenna is. And it's definitely a place I will not return to. Perhaps they are better suited to just be a used car lot. If you go there and you do not want to have your frames swapped out without your permission, pay attention when you get your car back or maybe you can have them make a note not to do it to begin with. Their attempt at free advertising for a car the didn't sell to begin with has cost them this customer. They guys at Circle said in the future they will come get my car if I don't want to drive to Long Beach. I appreciate the offer, but can easily go to the Audi dealership near my home. It's been there previously and I doubt they would engage in such unscrupulous tactics. read more

Jim J.

6 years ago

I took my Audi A4 to get the engine crank case valve, water pump, and radiator components fixed. When I came back to pick up my car I noticed that there were multiple BIG huge scratches around the car and particularly on the back bumper and hood on my car next to my Audi decal logo. These are deep scratches and it almost looked like someone tried to cover it up by adding more microscopic scratches on top. Or maybe they did it on purpose to increase the monetary value of a customer. This is very predatory service. My car was dropped off earlier in the week and I picked it up on Friday Friday at around 4:30pm just before they closed. I will be there Monday morning at 9am sharp to get this resolved and for them to pay for it in full. This is 100% BS. If they don't pay for it I will litigate the living cr**ap out of them. This is not cool at all. I spend $1900 to repair internal stuff and then you give me a car back with deep body scratches and more nonsense? This will easily cost more than $3,000 to fix. DO NOT BRING YOUR CAR HERE FOR REPAIR. It's not worth the headache. How can you freaking do this to someone. Wtf? I rarely cry but this is just absurd. I demand that my car get fixed or I will sue with my legal team, file an insurance claim, and start a case with the Bureau of Automotive Repairs. I have never been the kind of person to leave negative reviews because I am sales rep myself and I understand brand integrity but this warrants it. This is 100% unacceptable. I will let corporate know to look over the security footage while my car was there and wherever it was at on their facilities. read more

Chadwick K.

2 years ago

I am writing to express my deep disappointment with the recent experience I had with your sales team. I was particularly interested in a promotional deal on the Audi Q4 E-tron and contacted Kyros Chang, a salesperson at your dealership. Mr. Chang initially presented himself as knowledgeable and in full control of the situation. However, this interaction marked the beginning of a frustrating ordeal. I scheduled an appointment and visited the dealership with my pregnant wife, only to be informed by Mr. Chang upon our arrival that the deal was no longer available. Despite his repeated assurances that he would take full responsibility and his claim of having completed over 300 transactions at McKenna, there was no effort made to honor the original deal or provide a satisfactory resolution. Consequently, we left the dealership feeling extremely disappointed and frustrated. To add to this unfortunate experience, I received a text message this morning from someone claiming to be your General Manager, Dalius, inquiring about our visit. I replied honestly, stating that our experience was terrible. However, the response I received came from Mr. Chang himself, which raises serious concerns about professionalism and integrity within your sales team. It is highly inappropriate for a salesperson to impersonate a general manager. I have attached a screenshot of the text message exchange for your reference. I hope you will address these issues promptly and ensure that such incidents do not recur in the future. read more

Justine L.

9 years ago

I ONLY WROTE 4 review ever on Yelp and always a positive one. However, I am compelled to write this review to warn others of the sleazy business practice by MCKENNA... I previously leased my 4 Audis with RUSNAK and was always a happy customer and took their service for granted. Sadly, the one time I leased it with McKenna, I get screwed. I decided to lease my Q5 in 2016 because they had the car I wanted, a dark blue exterior with a tan interior. I don't like black leather interior and unfortunately, I couldn't wait for Rusnak to order it for me. Mckenna, totally screwed me on my maintenance service package. They did not include it on my contract so now, I now, I have to pay for my maintenance services out of my pocket!!! This is outrageous and sleezy way of doing business! This should have been DISCLOSED to me by the salesperson and the closer!!! BUT THEY DIDN'T. Which reputable dealership does this? Definetely not MCKENNA. When was 10,000 miles service was due, McKenna breaks it to me that I have to pay out of pocket. went into to Rusnak and got it service for free! They did this for me despite the fact the I cheated on them and leased this car elsewhere. This is good business and a class act. They see long term and see you as customer for life and not short-sighted as like Mckenna. I now learned my lesson. My loyalty is with Rusnak. They take care of me. I don't have to second guess them. DO YOUR DUE DILIGENCE WITH MCKENNA OR THEY WILL FIND A WAY TO SCREW YOU. read more

Debbie M.

8 years ago

I just bought my first Audi Q3. I started out looking online and contacted somebody via their website. I was contacted by Rachel. I had numerous questions about the Audi's and she was very kind, as well as quick to answer all of my questions. Needless to say she helped me through the financing all via email and their website in the comfort of my own home, which really helped me because I am such a busy person! After I got approved I headed to the dealership where I met with her partner Brian. When I arrived to the dealership, Brian came right up with my car. He spent a lot of time explaining all of the numerous details about the car to me and we went for a couple of test drives. I ended up in finance with Pablo and he was amazing as well!!! He did such a professional and a very thorough job explaining all the paperwork and what I was signing. During the entire experience they all kept checking on me and my family, asking if we needed anything at all and letting us know step by step what they were doing and how long it would take. The experience with McKenna Audi was extremely professional and they really made me feel like I was a VIP. I thank each and every one of you again for the awesome experience and I absolutely love my new vehicle!!!! read more

Jim E.

232

12 years ago

This review reflects a rating of several stars more than they deserve. I purchased a car that I absolutely love from there and at one time had okay service; however, the rudeness and arrogance of Danny McKenna will keep me away forever. On my last service visit, my front license plate frame was removed and replaced with a McKenna Audi one. My frame was not even from a competitor - it was from my university alma mater. This was done without my knowledge or approval. As soon as I discovered this (a few days later), I called to complain and to get an explanation. The service department said that this was routinely done as per instructions from Danny McKenna. Eventually, he called me to discuss the situation. He offered no apology, told me that I was being ridiculous, and that it is a game that all dealers play to advertise their businesses. Audi of North America says otherwise. They say that this is technically illegal (theft) and certainly unethical. I filed a formal complaint which Audi will have on hand for review when deciding whether or not to review their dealer agreements. Hopefully, they will replace this unethical dealership with one who is committed to customer service. read more

Joel O.

4 years ago

I recently purchased my first vehicle from McKenna Audi and I couldn't be happier. The experience from start to finish exceeded my expectations. My sales associate Allen was wonderful to work with. He was friendly and very knowledgeable. Additionally, the sales manager Alex was exceptional and made sure all of our needs were met. Stephen, the finance manager took his time explaining every item to us and made sure we felt comfortable with the documents we were signing. Not once during the lengthy process did we feel pressured or feel like we were being rushed to make a decision. The reason we chose McKenna was because of the way they made us feel like part of their family. These guys treat you like anyone would like to be treated. They're all courteous, respectful and knowledgeable about their product. Overall, the team at McKenna Audi made us feel like valued customers rather than just a sales target. Their care and dedication to providing an excellent experience is evident in their attentiveness and willingness to go above and beyond. I highly recommend visiting McKenna Audi when in the market for a vehicle as they truly strive to exceed customer expectations. read more

Kris P.

124

1 year ago

Okay, I'm now on my third Audi, and I absolutely adore McKenna Audi and their entire team. Nearly four years ago, when I got my first Audi, Darius, the General Manager, greeted me with a warm welcome, saying, "Welcome, you're now part of the Audi Family." And that "family" has never let me down. Every time I need service, I make sure to book with Allan. He's exceptional! He's always incredibly friendly, remembers me, and keeps me informed about the status of my car. And when I trade in, Darius goes above and beyond to ensure I get the best deal possible. Then there's Yoshin, my favorite salesperson ever. Over the years, she's never forgotten to send me a random message to say hello and check in on me. She even anticipates my service appointments and makes sure to be there to greet me with a smile! She even sets up water and snacks, which is a nice touch. She's truly a diamond! This time around, I also want to give a shoutout to Michael, the finance guy. He built a personal connection throughout the entire signing process. Darius has assembled an incredible team at McKenna Audi, and I can't imagine buying a car anywhere else. Thank you! read more

Suren G.

2 years ago

The staff, client advisor of this dealership is the worst that I have ever met. They don't know what is customer service. They don't know how to work and make a service. I was trying to buy 2023 Audi Q7 with my financial institution as I had approved vehicle loan and they were unable to make paperwork. They don't know how to give me buyers order or purchase contract to show my bank and bring them back the check. The client advisor Aaron Oliva with whom I had finalized the price was not at dealership when i went back to make paperwork. I called and text him several times that i will return back and will buy the car , i am on my way. He even didn't answer or called me back. That was awful. He even didn't call me to understand why i did not buy the car. So if you are real buyer don't waste your time and don't go this dealership. Even if they now call me back and give 50 percent discount I will never buy the car through that dealership. They even don't know what is listed in their website. Does the car has CPO warranty or not. They Don't know how to make service, to sell the cars and to make paperworks even if you are real buyer read more

Mike H.

171

10 years ago

My car buying experience at McKenna was brief, and this is exactly why it was so good. I had actually been dealing with another dealership for 2 months. They gave so many excuses, couldn't get me the price I wanted, and even asked for my credit information (which I gave to them). After they confirmed receipt of the credit application, they confessed they didn't even have the car we had been haggling about in their inventory! I was so pissed off that I called McKenna. Brittany picked up the phone, she got me the price that I wanted in under 5 minutes. I was a bit skeptical because I had just been lied to by the other dealership, so I asked her to send me the terms and car sticker by email. You can't imagine how dumb I felt after realizing there was no bullshit here, and that I had wasted so much time with the other guys. I sent her all my details in advance through a secured online form, made an appointment with her, showed up with the wife, and in around an hour we were out of there! By far the best car buying experience I've ever had. Thank you Brittany, and thank you McKenna. I'll see you guys again soon! read more

Josh N.

396

3 years ago

Cesar at McKenna Audi is the best! I recently had the pleasure of buying a Q5 with Cesar at McKenna Audi, and I cannot express enough how impressed I am with the level of service he provided. From the moment my wife and I walked into the showroom, Cesar's professionalism and dedication to get us into the perfect car was evident without pressure or pushiness. Cesar had an extensive knowledge of the Q5 lineup, and he took the time to understand our preferences and needs to pick the exact car. Cesar guided us through various models, explaining their features and benefits without overwhelming us with jargon or pushing us into something we didn't need or want. Cesar's passion for the brand actually made the car-buying experience enjoyable. He patiently answered all our questions, addressed concerns, and ensured we felt confident in our decision. His transparency and honesty is something hard to find in the auto sales industry. Cesar and McKenna Audi for the win! Well be back for our next car! Thanks Cesar. read more

Victoria C.

11 years ago

The best Christmas gift ever!!! Today my husband asked me to take a drive with him to Norwalk. After 40-minute drive, we arrived at McKenna Audi dealership in Norwalk. The first thing I saw was this brand new beautiful red Audi A5 Coupe-my Christmas present!!! And there was Michael Avila, my husband's "partner in crime", welcoming us with outstretched arms. I'd been wanting a red Audi A5 coupe for a while but could not find a red one in the Southland. I gave up looking for it. Fortunately, Michael had been working very hard with my husband, literally every day, for a month trying to locate a red Audi A5 coupe and managed to get it just in time for my Christmas. I'm so very touched by Michael's unrelenting efforts to solving problems and unwavering attention to servicing his clients. He made impossible possible. I would certainly go to him for my next Audi and recommend him to any of my friends. Michael, thank you very much for making my Christmas dream come true! You are the best!!! Victoria read more

P G.

14 years ago

By far, the very best Dealership I have ever bought a vehicle from. Called ahead and spoke with a representative named Chris Blair, who was very helpful and in no way the, "eager salesman." When I arrived I was quickly greeted, and asked if I had any questions. I told the gentleman I was looking for Mark Gutierrez. (Chris had informed me of a family issue and excused his absence) The salesman quickly ran off to let Mark know I was there. Mark came back and executed my purchase perfectly. No questions asked, he starts the car and says lets take a quick drive. (why talk numbers if you haven't even started the car) The numbers "game" was cut and dry. I was already aware of the vehicles value and knew what kind of negotiating room there was. (He knew as well) We set the price and it was over. No B.S. No "plus tax" crap, etc. I will definitely be purchasing my next vehicle at McKenna, and would recommend them to anyone interested in buying a car. Thanks again Mark. read more

Paul L.

14 years ago

5/5 stars goes to Service adviser named Dan! Great service, explained everything that needed to be done, broke down costs, overall very helpful. I only rated 4/5 overall because of wait time and hounding salespeople. I dropped off my car at 7am for repair and scheduled a week earlier to get a courtesy vehicle. After I dropped it off, I still had to wait over 1.5 hours to get my courtesy car that I had reserved. I kept asking and they said there was no car available it was on its way. As I was waiting in the lobby I was approached by 4-5 sales people asking if I wanted to take a look at a car. I know it is their job but come on... They weren't obnoxious or overly pushy but just kept coming. Maybe it just bothered me because I wanted the rental so I could leave. The service and care made up for the wait. Car was cleaned. Got a phone call when they were finished with the car. Overall good experience. I will go back. I recommend you talk to Dan. read more

Carina M.

8 years ago

As a teacher I never dreamed I would ever be able to own an Audi; however, Wyatt at McKenna Audi made my dreams come true and put me behind the wheel of a brand new A5 Sportsback loaded to the teeth. I am in love with my car and was very pleased with the care and hospitality provided by Wyatt and the team at McKenna Audi. I am also enjoying the unlimited free car wash service that keeps my car in top shape. They helped me in making my transition from my Lexus lease to my Audi very seamlessly and even gave me a ride from the Lexus dealer back to Audi with the paperwork ready for me to sign away. The entire transaction was quick and painless. They provide great VIP service which includes either providing a loaner car upon request, or free pick up services at my home. Wyatt and the McKenna staff went above and beyond my expectations. If anyone has the urge to by an Audi at McKenna Audi, ask for Wyatt. He'll take good care of you. Thank you for everything. read more

Lin K.

2 years ago

I recently had the pleasure of helping my sister purchase a car at McKenna Audi, and we couldn't be happier with the experience! From the moment we walked in, the entire team made the process smooth and enjoyable. A special thank you to Yoshin, our amazing sales lady, who went above and beyond to make sure we found the perfect car. Yoshin was incredibly knowledgeable, patient, and attentive, answering all of our questions and guiding us through every step with care. She truly listened to what my sister was looking for and worked hard to make sure everything went smoothly from start to finish. We never felt pressured and appreciated the level of professionalism throughout the entire process. Thanks to Yoshin and the team at McKenna Audi, my sister drove off with a car she loves, and we left feeling confident about our purchase. If you're looking for a top-notch car buying experience, I highly recommend asking for Yoshin at McKenna Audi! read more

David Z.

1 year ago

Fantastic Experience at McKenna Audi - Ask for Yoshin Lin! I recently purchased my Audi Q4 from McKenna Audi, and I couldn't be happier with the entire experience. From start to finish, everything was smooth, professional, and genuinely enjoyable--largely thanks to my incredible sales advisor, Yoshin Lin. Yoshin was knowledgeable, attentive, and never pushy. He took the time to answer all my questions thoroughly and made sure I was comfortable and confident in my decision. He truly went above and beyond to make the process easy and stress-free. The Q4 itself has exceeded my expectations--it's everything I was looking for in a luxury SUV. But what really made the difference was the level of service I received. If you're considering an Audi, I highly recommend visiting McKenna Audi and asking for Yoshin. You won't be disappointed. Thank you again, Yoshin and the McKenna Audi team, for making this such a great experience! read more

Jinny H.

4 years ago

During the purchase inspection, they break a piece of the 2nd row AC control faceplate and don't put the flaps back properly in the trunk (which we can't put back without removing the second row chairs). Neither of which we realize til we get home. We take the car back and they fix the flaps but say they need to order a part for the face plate. Said they'll fill up the gas tank for the inconvenience. We make an appt to bring the car back once the part is at the dealer and show up for it only for them to say they're going to lunch and we should leave the car. Come back hours later to pick it up, and they "fill the tank up" with 1/8 tank of gas. I've never posted a poor review on Yelp figuring that if I have a bad experience, I should cut the business some slack. Seems like this place really doesn't care to honor their word or their appointments. I do not recommend buying or servicing a car here. read more

Nga H.

11 years ago

I visited McKenna Audi to test drive an A3 or A4 to compare with other brands; almost immediately, Arsen Babaianvan came out to greet me and offered his service. Thanks to this young gentleman, I bought an A3 2.0T QUAT. Arsen listened to my needs and satisfied me with his knowledge on both models, he was patient and extremely helpful to guide me through with the comparison, he tried hard to work with me on the final figure, we got a deal and I am happy with this A3. His customer service is outstanding, he went extra mile to help me, he even came out to have the Homelink operated on my garage! I can't thank him enough as I would have a very tough time to program it to work. Arsen is the best salesperson in car deals throughout my experience with car purchases. He also is very pleasant to make a deal with, I wish him the very best in his career. read more

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McKenna Audi - autorepair - Updated July 2026

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I've been coming to this location for a while and have never had any issues, which is why I feel…read moreit's important to share this experience. We came in for an oil change shortly before closing. I completely understand that it was later in the day, and I would have had no problem being told to come back another time. However, we were still accepted for service by Nancy Velasco and told the car would be ready in about 40 minutes. When we returned shortly after, we received a call by her asking where we were, and the tone felt unnecessarily passive aggressive. From the initial interaction to the follow up, the communication came across with an attitude that didn't feel welcoming or professional. I also spoke briefly with a manager, but the concern seemed a bit dismissed, which was disappointing. I truly understand that working with customers especially close to closing can be frustrating at times. But a simple, polite response goes a long way, especially for returning customers like us. Overall, I still value this location and the service I've received in the past, but I hope this is something that can be addressed moving forward. I would hate to come back and see her with the same attitude. A little kindness and professionalism makes all the difference

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Salman is the BEST salesperson!!! He understood my needs,…read moregave me un divided attention, walked me through with detail process and got us exactly vehicle we were looking for. I will recommend all of my family and friends to him. Go see him if you need to purchase New BMW vehicle.

I recently was in the market for a new car and went to McKenna to see about the X3. JT Towns meet…read moreme in the lobby. He did an excellent job in showing me the different cars available. He also pointed out one in the showroom that was in British Racing Green that I absolutely loved. He explained how rare that color was and was super helpful in teaching me how to use all belts and whistles that car comes with.

Honda World

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JP here, Noe .B, and Mel .C were the duo of the year…read moreThey simply made car shopping easy and relaxing I couldn't have had a way more smooth experience than I had with other dealers They are, welcoming, accommodating, friendly, and straight to the point. This was a last minute errand I did at the end of the day. Within 4-5 hours I got a new civic to take under my arm. Couldn't be more grateful and pleased with the experience Noe and Mel gave me. I highly recommend to check out Honda World in Downy, CA.

We just leased a Honda Prologue Elite and couldn't be happier with the experience! I contacted…read moreseveral dealerships, and this Honda was the only one that came straight out the gate with their best quote: no gimmicks, no runaround. Only after I had this quote in hand did another dealer try to come back with an offer that was $20 less a month for the Prologue Touring, but by then the decision was already easy. The Prologue Elite is such a great choice: it drives incredibly smooth and quiet, the range is impressive, and the fast-charging capability makes it easy to keep moving. Inside, the cabin feels spacious and premium, with comfortable seating. The tech is user-friendly and intuitive, a plus for my tech-challenged self. Najma showed us the car and gave a clear recap that made everything easy to process: it never once felt like we were being "sold." Michael Lopez also stepped in to make sure we fully understood all the terms and details, and he added a personal touch that made us feel completely comfortable. Hugo took care of the leasing paperwork, and I really appreciated that he wasn't pushing anything extra, no surprise add-ons, just exactly what we had been quoted. On top of all that, the building itself is modern, welcoming, and stocked with awesome snacks and coffee. Plus, you can charge your car for free here, which is such a great perk. If you're looking for a transparent, no-hassle, and genuinely positive experience, I'd absolutely recommend this Honda team.

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