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    MD Mobile Solution

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm

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    1 year ago

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    MY Phone Repair

    MY Phone Repair

    4.8(23 reviews)
    0.3 mi
    Discounts available
    Free estimates

    cannot recommend My Phone Repair (with locations in Milpitas and Cupertino) highly enough. If you…read moreare looking for honest, professional, and communicative tech support, look no further than Martina and her team. I brought in my aging Apple Watch Series 5, which was barely holding a 4-hour charge. I knew it was a bit of a gamble, but given their extremely reasonable quote, I decided it was a risk worth taking to try a battery replacement. Why they stand out: Constant Communication: Martina and her tech kept me in the loop every step of the way, specifically regarding the availability of the parts. Technical Honesty: After getting under the hood, they realized the issue wasn't just the battery, but an internal circuit problem. Instead of performing a "fix" they knew wouldn't last, they called me to explain why it wasn't worth pursuing further. Unmatched Ethics: Despite the time and labor they spent diagnosing my watch, they insisted on no charge because the repair wasn't successful. In an era where many shops charge "diagnostic fees" just to look at a device, finding a business with this level of ethics is incredibly rare. I felt bad that they invested their time for free, but they stood by their word. I'll definitely be bringing all my future business to their Milpitas or Cupertino locations. Do yourself a favor and trust Martina with your tech--they are the real deal!

    Overall, had a good experience here today replacing my iPhone XR screen cover. However, make sure…read moreto double check the current phone repairing fees before driving there. Thank you! Endalk

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    AT&T Store

    AT&T Store

    3.0(215 reviews)
    1.9 mi
    $$

    Eh everyone dreads going to the cell phone shop right? Usually that's how our family feels knowing…read morethey're always trying to sell you more or in some cases not knowing at all what they're doing. The few times we've needed to make changes or get new phones, this is the location we haven't had any problems at. Been to the Fremont location at the hub several years ago and the guy had no idea how to even activate a new phone. After 4 years one of us dropped a phone in water (oopsies) and needed a new phone. So, we came to this location this past Tuesday after looking online to see what was available at a low cost. They are limiting the number of people inside and take your name and phone number to call you to come back when someone is available. It was less than a 10 minute wait the first day and no wait the next day. Inside there's hand sanitizer at each table and plexiglass on the tables between the customers and employee for COVID safety. Also more hand sanitizer by the door. We were helped by Brandon who was friendly and helpful. He explained that switching to unlimited data was actually less than what we were paying for 30gb and by switching we could actually get a better phone for cheaper than the one we were planning to get. We weren't sure if we wanted to switch and asked if we could come back the next day. He said sure and wasn't pushy about selling anything. After going home and discussing with the family, 3 of us decided to get phone upgrades and we added a line since by switching to unlimited everyone could get a new phone with a discount. Brandon explained all the options we had to add on such as hotspots, phone insurance, etc but wasn't pushy about selling extras. He also helped set up 2 of the new phones including putting the glass shields on with no air bubbles. He also ordered the 2 phones they didn't have in stock. The 2 out of stock phones were delivered 2 days later at home and were easy to activate online since everything was already in the account. Seems a lot easier to get information transferred to new phones these days, although trying to remember all the passwords for each app is a whole different story. Thanks to Brandon for helping us this week and making the trip to AT&T an easy experience!

    Let me start by saying I CAN'T give a lower rating than 1. I went to this store and ordered a smart…read morewatch. I was not sure about the purchase but at the time, they indicated i can return it as long as I didn't open the product. I decided to return this, I went back to the same store and they told me the store manager REFUSED to waive the $50 restocking fee. The manager has the authority to waive the fee but he chose not to. He told me that if I bought an APPLE product that he would do it (presumably due to high resale possibility but NOT on Samsung). So ALL SAMSUNG products will NOT waive any sort of fee if it is returned. I confronted him, told him that it's BS that he was 'unable' to waive my fee. DON'T buy anything from this store as they will not stand by their products. DO NOT BUY FROM HERE!!!

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    MD Mobile Solution - cellphoneaccessories - Updated May 2026

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