Insanely expensive and didn't tell us anything or get to the bottom of the problem. Felt like they nickel and dimed us for everything. They did get us in right away which we were appreciate of but the doctor seemed very new and inexperienced. read more

I don't usually leave reviews, but I have to speak on how amazing this MedVet was with my Lab Retriever. Every single staff member I spoke too was incredible, and Dr.Bisgard went above and beyond to explain the surgery to me and make me feel comfortable. My pup is home resting comfortably, and I feel so good about the care I received from everyone at this location. I can't thank them enough for being so good to my pup and I. If you love your animals, this is absolutely the staff you want to trust with their care. read more

MedVet Hilliard - Veterinarians Near Me - Hilliard, Ohio

Do not go here they play with your time. I came in with concerns about my kitten and instead of getting me real results after 7 hours of examinations they tell me its one or the other when I ask a simple question it takes them 30 mins to answer they told me i need antibiotics for my cat and all i wanted was a price range but instead they take 40 min. when they call in to tell me shes ready it took them another hour. Do not come here even if its an emergency your cat is better off with you than cash grabbing zero empathy theives theives. with all that said examinations costed around seven hundred but initially was to be $1050 after the $189 for check up. I dont know what I will do with my kitten Nico all i know is shes never coming back to this God forbidden place. read more

Unfortunately I had to put one of my pets down, but the staff made the process as painless as possible for my pet and for me. A high quality vet hospital, reasonable pricing. read more

I cannot say enough good things about MedVet Hilliard. We brought our daughters ferret in late the other night and they did everything they could to try to save it. They even offered to try to revive him again one more time, even though they knew it was going to be a lost cause. They were very compassionate throughout the process. They sent my daughter a book about losing your pet that she could read to try to understand it a little better (this is her first pet loss). When we picked up his ashes they were in a beautiful wooden box engraved with his name and they included an impression of his footprints for us. Also included was a print of his paw in a card and a bit of his hair. Seeing all of that helped my daughter with her loss tremendously. It's an awful part of being a parent, having to comfort your devastated child, but MedVet made that a little easier for us. Thank you! read more

MedVet Hilliard - Veterinarians Near Me - Hilliard, Ohio

I would use MedVet as a last resort! We could not get our dog in to our regular Vet so we came here. Spent a few hours in the car with the dog vomiting. When they did come out they tested him for parvo and we knew that was not the problem! Then they came up with the diagnosis of kennel cough. They said to leave him for a few hours and they would watch him!? After a few hours we were contacted and the first thing out of the employees mouth was you can pick up you dog and how do you want to pay for it! Nothing said about how he was doing or what was done! The Veterinarian actually said he wasn't tested for parvo and he was! No one knew what was going on! Basically nothing was done! They are all about the $$$ and not the pet. We got him in to see our Vet and we learned that MedVet was not correct in there findings. I would suggest going to the OSU Vet Hospital in an emergency if you can! read more

The employees are genuinely sweet and kind but the verbiage when it comes to wait times needs serious work. We can understand it is an emergency vet but don't tell me a wait will be 1-2 hours when in reality it's closer to 6. Even when speaking on the phone. "I'll call you right back." But didn't call for over an hour. Again, understandable. But work on the phrasing. read more

Impressed with this Vets empathy when people come in with an emergency. Everyone, including the front desk people were pleasant to talk with. They were very understanding with my situation as I brought my family dog in while my parents were away for 2 months. My typical vet hospital had no available appointments- & actually extremely rude. That's a whole other story in itself. Luckily Medvet did not have much of a wait. They acted ask soon as we checked in. Again, everyone that we interacted with were informative & compassionate. Dr. Cappel was very honest but didn't push anything which I appreciated. They were very upfront with costs. Just like any other hospital you will pay for the tests. They do ask before doing anything though. Sadly, I did have to put my baby down. The overwhelming compassion & patience that I received was comforting. Thank you Medvet Staff! read more

I had a small cat emergency today, and out of what seemed like a dozen locations, you guys were the only ones ready to take my cat in. I felt the facility took time to communicate effectively through the cellphone, letting me know every step of the way and letting me know how he was doing. When discussing pay, the doctors were great to offer suggestions and alternatives to help negotiate a better price range all while keeping my cats care in mind. read more

I just went to pick up my dogs remains only to be told they the were sitting on a table in the breezeway. No compassion, no apologies. How can these people say the care for animals. read more

My GSD mix, Thor, was attacked by a housemate pretty badly. I've never needed to bring my beast to the ER vet before, and we just moved from Hawaii, so we haven't even found a family vet, yet. A quick google search brought me Medvet in Hilliard. I called and they were so friendly on the phone. Even though nobody wants to be working on Saturday, let alone on a holiday weekend, it seemed like they did. No matter how much they wanted to be home with their families, the receptionist, the tech, Nathan, and Dr. Fagundo all acted like Thor was the most important thing that night. There were other emergencies, of course, so we spent about 2 hours there before being told they were going to stitch him up and it would take a few hours, so we could go home. They were so thorough with Thor. He had some extra patches shaved when we picked him up because they had so thoroughly inspected him, that they wanted to make sure other scabs (from old play bites/fights) weren't open wounds. Thor looks a little silly now, but I'm so thankful they looked at every single thing they found to make sure he didn't get bit anywhere else. His stitches are on a hard part on his front arm, where there isn't much skin. His stitches looked clean and they gave us a fantastic mixture of meds to keep him comfortable and heal. They even brought him out before surgery so we could say bye to him before we went home. The next morning, Thor hadn't slept. Dr. Fagundo was STILL THERE (!!!!!!) and she gladly took my call to discuss Thor's pain pill dosage and possible solutions to his restlessness. I would not hesitate for one single second to take Thor back to MedVet Hilliard for emergency care. Hopefully we will never need it again, but I am so thankful for their team, who clearly work there not for $, but because they love our animals. As far as pricing goes, we left spending about $800. We had to pay up front, but they refunded us some of the money that they didn't end up charging. Fortunately for us, we have a credit card with an outrageously huge limit for just these types of situations, so we were able to pay right away. read more

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The only reason we've come here is a lack of options. There was a serious lag time between when we came, when they came out to get our dog, and when we got any update that they'd even looked at her; I mean hours. By the time they finally looked at her and decided they couldn't handle the issue (which we told them on the phone and so did our vet) the main location in Worthington couldn't handle it either as their internal medicine people went home for the day. So that was a whole day, time, money, and unneeded stress on our dog. read more

More than two weeks ago I took my three year old chihuahua to Medvet Hilliard because he could not urinate. After a considerable amount of time I was told he could have bladder surgery for $6000.00 or they could stones back into the bladder for $2000.00 and attempt to dissolve them via a modified diet. I opted for the latter. I waited on hold for more than 20 minutes in the parking lot just so they could take my payment information. I received a call from Dr Ruehl telling me the surgery went fine, the dog peed, was eating, and I could pick him up in the morning. Fine. Next morning, I wait, and wait. At 10:00 am Dr Kloepfer finally calls, tells me the dog is in critical condition, with urine leaking into the abdomen. (I wonder how that happened, after the surgery? perhaps a perforated urethra or bladder?) I am told that he must have the surgery for another $4000.00. Of course no guarantee he will live. If they are a 24 hour facility, why did they wait until then to call me? To hold me hostage? I sadly opted to have the dog euthanized as I felt this was hopeless. THE MORAL OF THE STORY IS THAT IF YOUR DOG REQUIRES EMERGENCY CARE DURING NORMAL BUSINESS HOURS, TAKE THEM SOMEWHERE ELSE! I understand that a 24 hour hospital cost more to run than other facilities, but these folks fees are OUTRAGEOUS! read more

Brought my dog Kobe in around 7:30pm for a nose bleed that had already gone on for an hour at home after calling and being told they would look at him at no cost. Took 7.5 hours and several phone calls (from me, they never called) checking on my dog before they looked at him even though we had been told it would only take 1-2 hours. We didnt get him back until after 4am and were charged $180 some dollars just to be told they dont know why his nose was bleeding. Got him home and he clearly hadn't been given any water the entire 8.5 hours he was there. He won't stop drinking or begging for water. He won't even eat peanut butter or treats, just wants water. Incredibly disappointed and beyond dissatisfied. read more

don't take your animals here if you can avoid it. It was our call to take our dog Lucy here - but we will never do it again. She's a 12 year old dog who got in a spat with another dog who accidentally scratched her inner eyelid. My wife and I felt worried that Lucy was squinting and seeing liquid discharge from her eye. We got worried the next morning when it looked worse and took her here. Long story short, they told us it would be 6-8 hours for her to be seen - it ended up being over 12 hours. Understand she was deprioritized, but there is a total lack of status updates. We tried calling multiple times and never got any information. My recommendation to this place would be to have some kind of process to let you know if your animal has been deprioritized/ will take longer to see - that would help owners make an informed decision on what to do. In our case, when they finally called us and told us to come get her - it took nearly two hours to actually get her back. We voiced our opinion about this and no one even acknowledged it. That said, they were very competent when it came to charging us the bill. I've been to better places and we should have known better and taken her somewhere we were familiar with. Hopefully this is helpful for anyone out there. read more

This post is for the Columbus Ohio location. I would like to say thank you very much for the way you treated not only our Greyhound Bunny, but the way you were all so compassionate towards my family. The whole staff at this Medvet location were not only professional, but kept us informed on the situation and explained everything to us. They were really supportive when the unfortunate decision had to be made to put our Bunny to sleep. The way they handled the end of life for her and after that with the cremation made a terrible situation a little bit easier. Thank you very much for her care and the care all of you gave to our family. read more

I took my old dog to MedVet Hilliard on a Sunday morning because he was having trouble breathing. While we did wait quite a while we discovered our dog had pneumonia. We were kept informed about the xrays, the need for sedation, and the treatment we could do at home. I was fully informed and asked how I wanted to treat him. The entire experience was well handled by experienced professionals. I highly recommend Medvet in an emergency! read more

This place should be an absolute last resort. I found a mass on my cat over the holiday weekend, took her here so she could be checked immediately. They didn't run diagnostics (my choice due to pricing, my cat was stable, had no symptoms just the mass, and was taken to a primary). The vet thought it could be cancer and she'd need surgery. She stated if her assumption is correct my cat could be just fine with a successful surgery. I asked about price estimates, she stated thousands (it's surgery that's fair) the problem comes in when I asked what if I don't have those kinds of funds, her immediate response was to discuss euthanasia. I was asking that question expecting information on resources or advice on how other people made it work. I found on my own there are mass amounts of assistance for this exact thing in Columbus. Why would she not discuss any of them at all? Why would she just immediately jump to ending my cats life? Especially after she stated my cat could be fine with surgery? And we didn't do diagnostics so why would you mention ending my cats life at all when you don't even know for sure what's wrong with her or what surgery she would need? If a Doctor had that same conversation with a human patient, they'd be looking at a lawsuit. For this reason I'd never return. I would sell my car before I let my pet die over finances. It really made me feel like she was just a price tag to them. There are animal welfare/financial assistance programs in the area. An emergency vet should be aware of that, and boosting it to those in need. Not telling them to just kill their pet if they don't have an extra $3k. read more

DO NOT GO HERE! My daughter took her rabbit to be spayed. The cost was $400.00 which she paid. Instead, the rabbit died and MedVet Hilliard wanted even more money. It was an awful and heartbreaking experience for my daughter. I just want to warn others thinking of going there. Don't do it! read more

Worst bet ever. My daughter went to the vet earlier he did an exam and X-ray. 240 dollars . The dogs paw was dislocated. So he said he does not practice setting the dogs leg. Recommended med vet for that. They want to charge 145 for another exam. 165 for pain meds. Come back to tell us the dog needs surgery which will costs thousands. To put a plate in or it's leg meeds amputated. Then comes baa k again says the can splint it for 6 to 800 dollars. I said to put a piece of wood and a bandage on. Well it's medical grade . Ain't no piece of wood for a 12 pound dog coat 600 dollars. I said well she can take the dog home and put a piece of wood and a bandage on it. She said well you will do more damage. I said how much more damage can you do if you gotta amputate the dogs leg. You should be ashamed of yourselves. Taking advantage of people and screwing them out of their money. You greedy bastards want to rip people off because of their love for their pets . read more

This place is a absolute rip off. They tell you one price then jack it up. My girlfriend had to spend $12,000 for having the dog for 4 days. All they did was hook her up to a IV and test her blood. Called another place and said it would have been 3k. Don't give them your business. read more

To be clear my dogs, for sure 1 probably both would have died without Medvet, they were professionals from start to finish. The difference in their cleanliness and professionalism as compared to the other vet's office in our story was night and day. My 1 year old Shih Tzus got Parvo. I always had full intentions of getting them vaccinated but foolishly thought there was no way my dogs could get Parvo. They went no where where other unvaccinated dogs were. I didn't take them to parks or for walks. I have a privacy fenced in property. I have hard wood floors. I don't typically have a lot of company. And in theory, they were at low risk, but two weeks ago, I took my male into the vets at Columbus Humane on High street to get neutered and his shots. Not even thinking that he would catch anything from the vets. It was cheap, or so I thought. $160 for the total deal. 6 days later when he got sick, I thought maybe surgery complications. I called they had me wait 2 full days before bringing him in to try this and that first. By then he had had copious amounts of vomitting, bloody diarrhea, wasn't eating or drinking, and mostly unresponsive and couldn't walk. They charged me $180 for a sick dog visit and fecal and bloodwork. He had almost 0 wbc, anemic, severely dehydrated and had Parvo. He got it from the vets when I finally took him for vaccination and neutering. The only place he had been, the only way he could have gotten it. After two hours, they called said all this and had me pick him up and gave me a choice remove the catheter and take him home and he would die or keep it in and transfer him to Med Vet in Hilliard and he would still likely die. I picked him up and transferred him to Med Vet. After 8 hours, Med Vet came back with $2300 dollars for every day in intensive care and would only say he had a less than 30% chance of survival with that or they were one of only a few vets that had a not fully endorsed by the FDA still in trials treatment for a dog his weight 11 lbs would has $370 for it plus supportive care at home care total cost $860. I went with that. However, his outlook was still pretty grim that he would likely die. So now this cheap $160 neutering and vaccinations turned to well over a thousand dollars. Zeus did well with the route we took and I believe he is out of the woods. He's eating, drinking, playing, solid non bloody poop, no vomitting going on two days. But exactly 6 days after Zeus first showed symptoms, on Christmas Eve, Minnie, our other 1 yr old Shih Tzu, started showing signs, lethargic refusing food and water. The very first signs we ran her to Med Vet, had her tested, yes Parvo, same trial medicine and supportive care. She is still sick but never and still not vommited and no diarrhea yet, still hydrated, her chances are much better than they gave Zeus. Another $970 vet bill. So our $160 cheap vet well dog vet treatment for Zeus has thus far cost us $2500. All our Christmas plans were ruined as well. But thankfully, I am hopeful they will both pull through. Moral of the story you get what you pay for and if your dog or puppy gets lethargic and won't eat or drink don't wait, not all vets have this treatment for Parvo yet, get them to Medvet or one who has the treatment immediately the sooner the better chance this nasty disease don't cause permanent damage or death. Parvo is fatal and very contagious. The only negative thing I have to say, the only reason MedVet didn't get 5 stars, the itemized bills for Zeus treatment and Minnie's treatment don't match. they weight exactly the same and got the same medications but we were charged more for Minnie's medication then we were for Zeus. However, there is no doubt in my mind that Zeus would not be here today without their treatment and I most likely would have lost Minnie too. read more

I never have liked them. This clinic The sense I get is they exploit a very vulnerable moment for unnecessary test. I get capitalists profit. But not rip offs. read more

The only reason I come here is because it's 3 min away from my house. However, lately the staff has been unbearable. With how busy medvet gets, its a wonder why they dont have 2 vets working at a time. They can certainly afford it with how much they charge for their services, and how much business they get daily. Owners get incredibly worried when they have to wait 3+ hours to know what is going on with their animals. I had to wait awhile just to get some damn paper towels because my dog threw up in my backseat. And the technician didnt even look at the throw up. I feel like if a dog is ill, looking at what just came out of them would give them a clue. Nope. She barely gave me enough paper towels to deal with half of what came out of my dog. And she nonchalantly acted like what I was saying was no big deal. I just told her my dog was foaming at the mouth! Is that not a concern?! Had to call to get more paper towels and the girl who gave me more laughed! I told her she was FOAMING AT THE MOUTH! How is that funny?!. And 9-10 hour wait time? Are we insane? Fact of the matter is, if your dog is still breathing, they'll be the last to be looked at. If you can make it to a different place, go there for some better bedside manners. Pissed off. read more

I can't say enough good things about the staff here and Dr. Vera :) Great customer service AND bedside manner. We had an emergency visit last Friday evening when our cat was having stomach issues. We thought it was a bad case of hairballs...until he sneezed blood...This is one of the few 24/7 vets and one of the few places that took people right when you walked in. The nurses explained everything in very intricate detail and made sure to walk me through all possible scenarios. They also took the time to explain thoroughly the payment options and what they were going to do. Additionally, because those visits can rack of some $$$, they did suggest getting Pet Insurance to take care of anything like this in the future. Oh yeah! The rest of the story.... Our cat had swallowed about 11 inches of a (high e) guitar string. It was hooked on his naval cavity and ran all the way down through his esophagus into his stomach. This was determined after X-Rays of course, but they were able to dislodge it from his nose and pull it out! He is recovering rapidly and in addition to explaining the medicine instructions thoroughly, the doc herself called to check in and see how he was doing. That's customer service and what a lot of businesses miss! Thank you MedVet! I hope to never see you again, but if I do, I feel in trusted hands! read more

One of the workers had an attitude when asking a question.I wasn't told about the price of services until afterwards .It was very unprofessional to me read more

Make going to this vet your LAST resort I am extremely heartbroken and disappointed, I took my bunny in Saturday night and he was very reactive and not dying at all he just had soft stool which I wanted to get checked out. We were waiting for a hour for them to see him and when we were about to take him home they took him back to give him medication which took TWO HOURS. Then the vet came in and said there had been a mixup in which he was given OPIODS for larger animals on ACCIDENT. She beforehand also wanted to charge extra to consult with a vet who actually knew anything about bunnies as she didn't know much. When she came in to tell us about the mix up which is extremely serious and should NEVER happen she said that she had no idea how my bunny was going to react to the medicine because there was little to no records of a bunny ever given that dosage and medication so she suggested for him to stay overnight. When I went to pick him up the next morning they told me he was still very sleepy from the medication so I brushed off the fact that he was barley moving. Later on in the day I noticed he wasn't moving nor eating much but I thought maybe because the medication was very strong. Out of nowhere I noticed him gasping for air and I Picked him up and noticed he could no longer breathe one second later he went limp and was gone. These people POISONED MY BUNNY by making an accident that should have never in a million years happen. I went in with a very much alive bunny. They do not want to give me my money back after KILLING MY ANIMAL!!!! read more

This place wasn't terrible but i sent my cockatiel here after a medical emergency and they didn't think that it was too important to get him seen and marked him as a yellow tag and we live far away and had to wait around four hours till he could be seen by a doctor so we went and drove around and got food and then i became curious and read the reviews and they made me very nervous so we drove back and i told them i didn't feel comfortable leaving him here any longer but they basically told me i had to wait till he saw a doctor so we hesitantly agreed and after his exam they insisted on him staying longer but i told them i would take him somewhere else and when we were back in the car he acted like he was starving and hadn't ate the whole time. he lost so much blood before we brought him in and we even showed pictures of the amount of blood he had lost and they still didn't seem concerned at all, not to mention when we got there they took him away from me immediately and we couldn't sit back with him and see him at all. read more

My dog had 15 seizures within 24 hours. My usual vet was closed. They turned me away at the door because I didn't have a mask. My dog almost died because of their stupid ignorance. Go to OSU or VCA if available. read more

I drove my sister and her dog here for possible chocolate and tea poisoning on Christmas Eve. Given the timing, I should try to be forgiving. But I would search for another emergency vet if I had a choice. I have to assume that the treatment was correct, but everything took way too long. By the time they recommended we not induce vomiting, more than an hour had passed. By the time they administered the activated charcoal, two hours. No other humans were there for the majority of the time (might be other pets in the back), so it's not clear why they delayed in acting to counteract the toxicity. And the cost was higher than the vet tech initially led us to believe (didn't mention the "nursing charge"). The support staff seemed nice, but that didn't translate into a good experience. Also, their water cooler was out of order. read more

My husband and son brought in our veiled chameleon last night. He was taken straight back and his vitals taken, which were within range. He was told an hour wait to see the doctor. Three hours later, he's told the reptile specialist isn't even there. Why he was not told this when he showed up, is beyond me. One doc (not the specialist) said what we were already doing at home was good and if we kept on that track, he would be fine. Well guess what?! When we woke up this morning, the chameleon is DEAD!!! Since the vitals were within range, they didn't see him as a priority, allowed a non-specialist to give bad advice, and now he's DEAD! They spent 5 hours there and all they did was take vitals. How can this be the only exotic emergency vet, NOT have a specialist on site and then want to charge for one to show up when one is already supposed to be there?! On top of that, when my husband expressed his dissatisfaction with the wait and asked for the chameleon back so he can leave (when they basically kicked him out of the room for patients who arrived after him), the tech's response was, "UGH... RUDE!" Seriously?! How about some consideration for other people's time and maybe some manners! So now I have a devastated 13 year-old who is missing school today. I will forever avoid this place like the plague. Overpriced, will nickel and dime for everything and anything, inconsiderate and "UGH... RUDE!!" read more

I was disappointed in the lack of communication and the cost! I understand with the pandemic things are more difficult but when in a more emergent situation communication is necessary! read more

Took my puppy there yesterday because he was having diarrhea and vomiting. He had lots of energy still and it started at night, so I thought it would just be a one-time deal, but he woke up at 5:45 and started puking up foamy stomach acid. I immediately checked the nearest pet hospitals and there weren't many options due to the time of day. I tried going to OSU, but they deferred me to MedVet because they were already at capacity. We arrived at 6:30am and he gets tested for Parvovirus within 10 minutes. I was told there was a shift change happening at 7 and he would get reevaluated at 7:15 by the new staff. 7:15 rolls around and another car pulls up and the lady comes out to take his animal, then walks back inside. 7:30am rolls around and still nobody comes outside. I finally call at 7:37am to see what was happening and I was on hold for 8 minutes. They finally sent someone out and brought him in. (I chose this place because of trying to rush him in. At this point, other places were open but he already was in their system.) I got a call saying the tests were $846. I obviously agreed because I wanted to make sure everything was alright. They eventually determined that he looked mostly alright, but he had an elevated white blood cell count and there was probably just a bacterial infection that would run its course with antibiotics and anti-nausea meds. They were incredibly quick to charge me $154 for 3 meds, but waited on hold again just to bring my puppy back outside after they said he could be discharged. They recommended him staying 12 hours for $1500 just to be monitored and hydrated. I told them I could happily do that at home and I already had to open a Care Credit because I wasn't expecting an immediate call for a deposit of that much without any time to look at my finances. After that though, I had to wait about 30 minutes for them to bring him outside. A lady came to my car and asked me where my guinea pig was. I told her that I was waiting for my dog and she was very confused, even though I told the staff what car I was in. I called again, was put on hold again and they blamed it on an "emergency" that just came in instead of owning up to a lack of communication. Overall, would not be back. They were friendly enough when they visited the car (curbside only due to COVID), but were incredibly hard to get ahold of unless it was to get my payment information. I agree with the other reviews-- they are ridiculously overpriced with more of an emphasis on paying than communicating with their staff to take care of your dog. I read the employee's response to these reviews and you'd think after all the same negative experiences and them saying they'd "relay it to the hospital leadership", that something would actually change. read more

If I could leave a negative review, I would. This place is a total scam. They are liars and frauds. My cat had been experiencing difficulties urinating- she was bearing down and had blood in her urine... I knew she was in pain and was getting worse by the hour. We got to their Hilliard location @ 7 am on a Sunday morning. I was hoping we'd beat the "crowd" being there early. Nobody was in the waiting room the place was quiet and bare. The initial consultation was quick & they told us we were looking at approx $500. for an evaluation, x-rays, and we'd go from there. They asked if we'd pay extra if they needed to do CPR- I thought this was a strange question, my cat isn't even breathing heavy- she's stable. Just can't pee... she's at the vet; I don't want her to die; of course I want you to do CPR if necessary. I was shocked when they told me it would be 3 to 4 hours before a Vet could get to her for evaluation. There was nobody even there! They said there were pets in the back already waiting for treatment. I expressed my concern, but left my cat there. She needed help. I was afraid of Renal failure. 4 hours later - no call, so I called to check on my cat and was told she hadn't been seen yet, more critical care pets came in and my cat got pushed back in line... they said it would be another 4 hours before they'd get to her. I told them this is unacceptable, my cat IS an urgent situation; just because she's not bleeding out shouldn't matter. I told them to put her in the front of the line now. Lizzy told me she couldn't do that and I needed to quit cursing or she'd pull my cat from the que and wouldn't even see my cat! I told her had I known my cat would be there all day I never would left her there. I was furious... my cat needed helped now! Don't tell me she's not "sick enough". Imagine my surprise when 4 hours later... no call from them, so I called in to check on her and was told it would be another 2 hours! BEYOND ridiculous! But now it was 5:30pm. I called 2 hrs later & was told they just gave her a sedative so they could get a urine sample because my cat was "acting up" and they couldn't "manage" her without sedation. This is my 20 lb Ragdoll cat, my Seal Point show cat! They are surprised to see a cat w/ an attitude. She's been locked in her crate for 10 HOURS- in a strange place. Yea, she's grouchy... oh, and she's in severe pain- she can't PEE! So she said they needed to give the sedation time to work before they could evaluate her... another 45 min. Sooo, an hour later I called to check on her and was told they didn't give her enough sedative... they needed to give her more; and would be another hour! It was now 8 pm- my cat was there 13 hours now and not seen by a vet. THIS was INSANE. I told her no way, don't touch my cat anymore. Obviously they were't capable of caring for my cat. And I could clearly see they were setting us up w/ an overnight stay & a big fee for overnight observation. They clearly are versed in how to drag out the CUSTOMER. This is unacceptable. I picked my cat up at 9 pm. Nobody was in the place again- they billed me $240. for consultation, sedative and a outpatient fee. Yea, they charge you $37. for "outpatient care". I asked what that means and was told they bill everyone that if they're not "inpatient care"... Seriously, what a total scam. This place is a HORRIBLE place to take your cat. I don't think they had a vet there at all. I asked to talk to the vet before I left w/ my cat and was told she could call me later. Yea, right. LIARS. I paid the bill & canceled my check. I don't believe they even gave her a sedative. I know she didn't have food or water all day either- there was poop in the crate when I pulled my cat out- they had her caged up 13 HOURS- animal abuse for sure. Save your pets & KEEP OUT of this place. read more

i should have known better to take my pup to a different medvet after reading these reviews but i was hoping for a different outcome. i was wrong, this was by far the worst medvet i have been too. the staff was not kind at all and got snappy with me when i was asking questions to why they were wanting to do the things to my dog that they recommended. if they give u a price of 350$ to run test that are unnecessary and not why i came in of course i'm going to ask questions. this medvet wasn't the cleanest one i've been to either. ontop of that they had told me it was gonna be a 8-9 hour wait. luckily i had found another medvet and my pup got seen right away and we were in and out. read more

I took my dog in for a medical exam. Everyone was beyond helpful until I informed them I couldn't afford the costs they were stating were needed to save her. They then became very aggressive in their attempt to "make me pay" for their suggested treatment plan and began suggesting I give contact for others that might be able to pay. They chose the wrong person to try to intimidate. I don't intimidate easily. Next they began changing what they can do to reduce their costs. That makes me think they are corrupt and are just trying to get every penny they can get from distraught clients. THIS PLACE GETS A HUGE DOUBLE THUMBS DOWN FROM ME. Choose wisely and do your research before you commit to bringing your fur baby here for treatment of any kind. read more

I am very disappointed with Med-Vet and at this point would have a very hard time recommending them. I brought my cat in who could not close her mouth and was having difficulty eating and drinking water. Med-Vet examined her and said she needed to have teeth removed on her left side (at this point they had pried her mouth open wide). I found out later the next day she had a dislocated jaw. After the vet at med-vet opened her mouth countless times and told us that it was her teeth the jaw would not reset. I took her to another vet and he could not get her jaw to stay in place. It cost us $240.00 at med-vet and $540.00 at the vet, only to find out that the jaw would not reset again because of the misdiagnosis at med-vet and the repeated opening of her mouth with a dislocated jaw. The money was not even an issue as my cat was a most beloved member of our family. If the jaw had been reset properly the same day that we brought her in to med-vet she would most likely still be alive! I will give med-vet a negative review as it cost the life of our most beloved member of our family at a very young age. read more

Brought my dog here as a last resort, because my regular vet could not see her. Will never again come here. Extremely rude employees, different stories and information on my dog every time I would call. Leads me to believe they're being dishonest. Won't let me come in too see my dog. She is a family member and this is unacceptable. Waiting hours for an X-ray that they said they were currently doing at 10:23am only to call back at 12pm for them to tell me they haven't. It's 1:30pm now and still nothing. They see my number calling and just put me on hold immediately. I just want to know what's going on. Brought her in at 9am they didn't even see her until four hours later, could have just sat with her and comforted her until they're ready but nope. I told them she hasn't gone the bathroom in 24 hours and they wouldn't tell me if they helped her go or not or if they gave her food or water. She can't even stand up, they just want to rack up the bill before they even knew what was wrong with her. Tried to give me a quote before they even examined her. Horrible way to conduct business. For people whose job It is to help animals these people have little to no empathy for my dog. Got her back around 2 it's now 5 she's so doped up she can Barely stand. Will not drink water or show any emotion. By no means support this place. Will happily drive an extra 20 minutes to another vet if need be in the future! Poor girl. read more

This place is a nightmare. My dog had diarrhea and was vomiting. Not good, but not rocket science either. Arrived Tuesday night before 11:30 pm. After 30 minutes I asked the front desk, "How long will I wait?", she answered "Maybe 45 minutes". At 12:30 am, "It will still be 45 minutes". I finally got a room at 2:15 am! There were only four animals ahead of me when I arrived. I am told, "The doctor will be in in 10-15 minutes"....35 minutes later, after a 3 1/2 hour wait, at 2:50 am, the doctor comes in. "We are so sorry.....". Stick it in your ear dear, you are out-and-out liars. THEN, doctor said blood work will take 20 minutes. No one even shows up for 20 minutes. Then SHE (the tech) said "This should only be 20 minutes". We walked out an hour after that at 4:11 am, got home at 4:30 am. FIVE HOURS TOTAL! They don't have enough staff and they have no concept of time. If they say 20 minutes, that means 60. If they say 30 minutes, that means 90 minutes. After all that, the doctor tries to sell me the "Premium" package of tests for over $500, seriously? I went with the "cheap" package which was $287. These guys are shysters and liars and I will never step foot in that place again. Giving zero stars not an option or I would. I am going to write the AAHA and BBB so someone holds them accountable for their horrible service. Not saying they can't treat your animal ok, but they could care less about you, the owner. read more

I was going for my Parrot's wellness check. It was little different because of the virus. I had to call the office and let them know I was there with my parrot. I had to wait little while and then the tech came and retrieved the parrot. The Tech said it would take at least 45 mins for testing and other things that they needed to do to him. I decided to wait in the parking lot and wait for the call from my vet. It seem to take forever and finally I got a call from the vet she explained what was done and how my parrot was doing. She said they were done and someone would bring my parrot out. It took another 1/2 hour before they brought him out. I called to find out if I would come in and get him. They stated we had a couple emergency and they got behind. A 45 min ended up being two hours that is my only complaint. Dr Barbara Oglesbee is the best aviary vet in town! read more