My kitty came in for an infection and Dr H did small surgery and said to return to remove the drain. She also circled in red this info on discharge paperwork. The incision looked properly well done but it's shocking especially since they left all traces of blood on his white fur. I'm not complaining about the cost - that was to be expected but for that much money cleaning him up would be little effort for them. Four days later I arrived and Megan said that there is not a drain. The Tech person educated me on what a drain looks like (so that I wouldnt make that mistake again, what?). I asked that they tell powers that be to not make that error again. Both M and Tech were defensive talking over each other and me and said that they would never have a drain for this procedure. I left feeling like they had zero interest in hearing me out and crazy as if I made up drain. Having my paperwork produced a sincere apology from a Dr. Claire who said they had given me a template paper that also included an old email address for the doctor. She sounded genuine - hence the 3 stars. No word from tech, Megan or the doctor who did not put in a drain but told me to come back to take out said drain. That latter is still disturbing. read more

MedVet Mountain View - Took Cone of Shame off for photo. - Veterinarians Near Me - Mountain View, California

This place is amazing! I've had to bring my inside/outside cat here twice and each time has been nothing short of amazing. It's always worrisome personally taking an outside cat to the vet- while I would love for him to stay only indoors, unfortunately not all cats are happy that way, and they do not judge us or him and even offer help and advice. Both times I had to bring him in because of injuries and I feel like a failed cat mom. But they always assure me I've caught it at a right time and I leave feeling better (so does kitty!). I love that they are open 24/7 now, it brings some peace in my constant worry of what trouble kitty is getting into! They are very committed to being Covid safe and I am thankful to have this resource so close to home for all my pets. read more

We had a very bad experience with MedVet. Waiting time with out pour sick dog was a few hours. We spend 5 hours at this day seating and waiting for the help to our dog, but unfortunately doctor was not able to give us the right diagnosis, and we paid a lot of money for nothing. Looks like all they care only $$$, not clients or pets. I do not want to pay extremely high price for the bad, disorganized, and unprofessional service. I can NOT recommend this place for your pets. read more

Again, I was not stating that MedVet did not "provide care," instead I was stating as a business, it appears you utilized fear, unscientific medical diagnostics, and a ridiculously overpriced care plan to influence elderly dog owners to spend the maximal amount possible. Similar care could have been given, in a more expedient fashion, at a more reasonable price. I understand it is a business, but taking advantage of scared pet owners, TO THE TUNE OF $8,000 for lumpectomy, is beyond unreasonable. As a human physician, I wouldn't charge these prices out of pocket. Please, unless you/your pet has no other options, go elsewhere. Or at least get a second opinion. read more

Very kind, compassionate and helpful people work here. Excellent service and professionalism.

Extracted an entire pork shoulder from a very good girl who was the least good ever, and were very polite about the quality of the barbecue even after it went through a 70 lb dog. They will take good care of your fur baby and of you. read more

Emergency pet care is never a good thing but MedVet was reliable, comforting and professional making a devastating situation bearable. While there wasn't anything to be done about my cat who suddenly collapsed and past, MedVet was supportive, far more than my cat's actual vet. read more

Leaving a 2 star mainly because i paid $1,018.92 for my dog to seek help for a fractured elbow and they didn't even bother putting a bandage, splinter, etc. Gave me back my dog the way i brought him in just with 2 medications. Although the people were nice, it made no sense to at least help support the dog. I had to personally go buy even more items to help him. Not recommended. read more

Words cannot express my gratitude to the amazing people that work at MedVet. I have been a frequent flyer over the years and all of my dogs have received the same love, attention, and care at both the Campbell and Mountain View locations. Most recently, my sweet Luna dog, who suffers from a rare congenital heart condition (tetralogy of fallot) had an episode which meant 3 trips to the emergency. Each trip we walked in wondering if it was our last but each time Dr. Clare and the AMAZING vet techs gave us hope. We know our girl's time with us is short but she's a fighter and when you need someone to fight with you through the hard times, go to MedVet. Their compassion and care is unparalleled. All the sweet words got us through the last two weeks. Luna is on the mend and I know it was this wonderful group people who helped us get there. read more

Had to take my 7 month old pup to MedVet today because my regular vet couldn't see him but said he needed to be seen. Every single person I spoke with was awesome, from the receptionist to the vet, Dr Lundhild. Dr Lundhild called me 3 times during the visit to update me (usually the tech does it at my regular vet). I feel my pup got excellent care here at a reasonable price for it being an emergency visit. Was super surprised to learn that they will examine your pet at no charge if your pet isn't getting better within 48 hours! And they provide an excellent discharge summary noting what was done and detailed care instructions. I wish they took non-emergency visits as well. I had seen several positive reviews here on ND about MedVet Mountain View, and very glad I chose to come here vs going to Sage. Will definitely come here again for emergency vet services. read more

Be Very Wary! Brought our older dog in to the Vet Hospital who was having visibly breathing problems based on our regular vets recommendation. Staff and vet were friendly (thus the one star) and diagnosed our dog with pneumonia and recommended a two-day hospital stay for oxygen therapy and IV antibiotics. As others have noted the charges for services are outrageously high and we had to charge them on our credit card (and have nevre received an itemized statement). When we went to pick her up her vet said all went pretty well and prescribed meds to give our dog at home for two+ weeks. Upon arrival to pick our dog up it was obvious to us that her breathing issues were still as bad as when we brought her there and didn't really see any obvious improvement but took the vets word that it will improve. No discussion about potential complications or any other concerns. Took our dog home, she showed no interest in eating anything, taking any meds,would not take a walk,anything. Less than 24 hours of picking her up from this hospital she collapsed on our bed and took her final breath. Called to leave this message for her vet as well as wrote a fairly terse comment on their website. Medical DIrector was the only person to contact us (guess she is the one to block and tackle public problems) and asked for 5 days (not sure why so long) to review our case. She called with only a "sorry for your loss" response, no real explanation as to why this big disconnect between primary care vets assessment vs reality and no interest in providing any discount on our charges (even on the meds which our dog obviously never got to take). As others have noted, pet hospitals will pray upon your guilt of potentially losing your pet and happily perform services behind closed doors that may or may not do your pet any good but you can be sure you will be out of a lot of money in the end! read more

The MedVet staff and doctors are phenomenal. The staff was extremely welcoming, warm, kind, and gentle with my sick dog. From the nurse that met us in the parking lot who gently carried my dog inside the building to Monica at the front desk who kept me completely informed. Dr. Sarah Thompson demonstrated great care, compassion, concern, and professionalism when diagnosing my dog with Pyometra. She recommended emergency surgery and focused on keeping my dog comfortable and the importance of post op care. MedVet provides exceptional care and concern for their patients. While no one looks forward to pet emergencies, I couldn't recommend a better after hours emergency clinic than MedVet. read more

What can I say about this place!? I called the location in Campbell and was told if I didn't mind a drive, the Mountain View location had opened at 6pm and that they didn't have any patients. Off we went to MedVet Mountain View......they were so quick and so amazing! The staff there is truly amazing. We were in and out within an hour and headed home with meds. Thank you all so much! We are all so grateful! read more

The staff at MedVet was great! It was a Friday night, I called to see how busy they were and of course there was a wait because it's an emergency vet - that's expected. I spoke with Megan at the front desk who got us checked in over the phone and my puppy was able to wait with me in the car until the vet was able to see him which I thought was very nice so he wasn't waiting inside alone & scared. My puppy saw Dr. Sasha Hazelton who was so amazing - she has a very calm demeanor and put me at ease. She answered all of my questions & gave me different options we could do for my puppy. She wasn't pushy for me to do certain treatment options & told me if she thought certain options weren't completely necessary (although I went ahead with them more so as a peace of mind.) I highly recommend MedVet for any pet emergencies. Both Megan & Dr. Sasha Hazelton were amazing. read more

MedVet mtv really did a great job taking care of my young cat Baobao. I wish I could rate their service as 10 stars. He was in a fever and vomited on Apr 05. After the initial treatment, he recovered quickly but after 1 day his symptoms came over again. During this time, Dr Monica and Dr Claire kept me updated about all test results and gave me a lot of instructions about how to take care of Baobao. * Quick Response: I brought Baobao for re-check and no wait time as the previous visit. Dr. Claire took several tests on Baobao and gave some immediate treatment in 1 hr. * Communication: Dr. Monica and Dr. Claire would always give me some phone callls about what happened, what is the treatment, what are the tests, and what to observe in the future. *** Extra Care for my another cat ***: I have an adult cat Pumpkin in my home. I also talked about his health condition as he seems like not interested in food when Baobao is sick. Dr. Claire analyzed the his behavior and gave me some suggestions. Even if I didn't bring Pumpkin to ER, MedVet gave me instructions about how to take care of multiple cats. read more

The doctors and staff are very caring. Unfortunately when I brought my dog there she was very sick and we ended up putting her down. It broke my heart but instead of giving me hope that she would be fine they were honest with me that she was suffering and the best thing for her was to let her go. One of the hardest things I had to do was not to be selfish and to let her go. read more

They are unable to manage their clients. They are not able to diagnose an emergency condition either. My dog was almost dying if I didn't take him to another hospital. Don't waste your time by taking your vet there. read more

Dr Kelman and staff were compassionate and able to guide us and our beloved 16 year old dog through his end of life illness. We are grateful to them. I've never been to a better veterinarian. read more

MedVet Mountain View - Veterinarians Near Me - Mountain View, California

I panicked about my cat's abscess at 3 in the morning; fortunately, there was no waiting at that time, and MedVet provided prompt and appropriate care. I'm thrilled with these new long-lasting injectable antibiotics, as it's next to impossible to sneak antibiotics into my cat's food. My cat made a quick and complete recovery. The vet was remarkably patient and compassionate with me on the phone; because of Covid protocols, I had to stay in the car. read more

These people are SO loving and kind. My kitty was under their care, both while she was at the hospital and while at my home. They encouraged me to call anytime. They never minded how often I called, they would call me with updates on my baby's condition. The level of knowledge, care and compassion is incredible. I highly recommend this hospital for your precious animal family members. read more

MedVet Mountain View - Arwen and her broken leg. - Veterinarians Near Me - Mountain View, California

Outstanding emergency care in a very tight veterinarian community. Thank goodness for MedVet

Had an amazing experience here at Medvet MV, we were so scared because our dog Pi ate an entire tray of BBQ chicken and the plastic wrap that covered it. We rushed him over as soon as we could and were greeted by Megan, a tech who immediately took Pi into the hospital. Pi is normally very scared at the vet and he didn't want to go in but Megan was very patient and loving with him, and got him to go inside. Dr Bueser immediately induced vomiting and Pi puked up skewer pieces, plastic wrap, chicken-the whole 9 yards. Dr Bueser is an incredible doctor, he was really kind and empathetic, he did a great job handling the case. I know COVID has been really hard on all vet staff, things are incredibly busy all the time but despite all that stress, the MedVet MV staff still did a phenomenal job. So to anyone who is going to the ER now please be patient, the pandemic may make for a bit longer of a wait but know this is an incredible team, they will take excellent care of your animals, so be kind to them. read more

The greeter was evidently an animal lover, she had my dog in her arms and calmed her anxiety immediately. The vet was passionate and understanding. Explained in detail about what she planned to do before hand then the findings and follow-up afterwards. read more

The team at MedVet is outstanding. We experienced professional and compassionate care for our beloved dog during the most traumatic time. Sadly, we had to say goodbye to Griffin, but the doctors and staff were incredibly supportive and dedicated to minimizing the suffering we all went through. We would sincerely like to acknowledge the team and thank them for all they did. read more

MedVet did a wonderful job treating my dog who had an allergic reaction. They were totally professional, Angel at the front desk was awesome, and my dog received excellent care. This is my go-to place for a pet emergency. Thank you! read more

The staff here (receptionist, tech, Vet/Dr., and Vet Assistant) were patient, kind, and thoughtful. My dog has Congestive Heart Failure and had to go in for x-rays, blood work, an injection, oxygen, and to receive a diagnosis and medication. I am so appreciative to the team for their care and knowledge. I would come back, no doubt, if ever needed in the future. Thank you so much to Dr. Peterson, Jasmine, Ashley, and the first contact/intake/eval. Vet Tech (working on Sat, June 25 at 9 pm) and early morning receptionist (working on Sunday, June 26 at 6 am) that I did not get the names of. read more

Had to put our beloved kitty to sleep. Dr. Clare and the MedVet staff were so kind and really helped us to get through it. Dr. Clare's Quality of Life check was very thorough and she supported us through our decision. The staff gave us as much time as we needed to say goodbye - they even put a soft blanket on the table for him. Dr. Clare also explained thoroughly what was going to happen. I can't thank them enough for their help and I highly recommend their care for others in this sad situation. read more

Really impressed with this place! The staff and vets are incredibly attentive, professional, and respectful. I had to bring in my dog for a late evening emergency and Dr. Kelman took fantastic care of her - he gave a thorough evaluation and took the time to answer all of our questions along with detailed recommendations for follow up care. Honestly among one of the best experiences I've had with a pet hospital - you can tell they really want to give your pets the best care (no rushing you in and out like some places). The wait time for intake isn't bad either, but I'd recommend calling ahead of time just in case so they can be aware you're coming in. A very smooth/professional experience overall, especially for emergency care. read more

We took our fur baby in with pneumonia. Everyone there was very compasionate. He was there for 2 days and they regularly called to update us of his condition. We were encouraged to visist and never hurried when we were there. They also told us we could call at any time of the day or night if we wanted to check on him and someone always answered our questions. We said good bye to our boy today and we really appreciated how understanding everyone there was. They gave us all the time we need, did not hurry us. We are heartbroken but really appreciative of the staff. read more

I can't say more amazing things about Dr. Lundhild. Our cat was treated by her and she was incredibly helpful, patient, and knowledgeable. I am very happy with the service we received and I the other doctors that helped were also great. We will be using their services for any emergencies in the future! read more

MedVet saved my puppy's life! He ate a rope at 8 pm and no other emergency vet would take us. First MedVet politely said they too were at capacity but then (thank god!) after hearing my story said i could come. They took my pup immediately (others had, at best, a 3 hour wait) and successfully caused him to vomit all of it. The doctor talked to me patiently. It may sound simple, but a similar situation at Adobe wasn't handled as well. read more

We recently had to say goodbye to one of our sweet boys. Dr Claire had treated our darling dog for a grooming incident a month or so ago, and was luckily on staff that night. She and Megan, who took our call, really went above and beyond the call of duty. They were very compassionate and professional, and made this traumatic experience as smooth as possible. Dr Claire allowed us time to say goodbye and walked us through every step, answering all our questions. We are grateful for such kindness and recommend MedVet for any emergencies! read more

Awesome vet, fast service, and wonderful staff. The staff checked out our doggie who was coughing up blood. They gave us a work-up plan on things we should do. We love our family vet and asked if we could wait on any items until Monday when we could get to our family vet. I appreciate them being honest and letting us know this was fine since she was not in crisis. They also emailed after a few days to see how things were going. Great facility and we are grateful for them. read more

Absolutely recommend if needed. We normally go to ER Vet nearby in Campbell, but they weren't taking any new cases, and others had 5-6 hour delays when we needed urgent care. We drove the ~20 mins to this location, and had The Best ER Vet visit yet. They got our cat in immediately and expertly treated her situation and clearly explained everything. I couldn't be happier! read more

My cat swallowed an object and vomited blood. I love my primary veterinarian but she rarely becomes available on the same day. "We refer our patients to only MedVet," I was told. I visited MetVet Mountain View for the first time. Vet Techs were caring, warm and courteous. There was zero wait time as I visited early in the morning. Luckily, we were able to have the sharp plastic object retrieved from my cat's stomach by endoscopy. Dr. Sparago, the internal medicine specialist, was available for the procedure immediately. Dr. Passer was very patient with me and provided me options (i.e. endoscopy, surgery). She also clarified all of my questions before proceeding with endoscopy. I was very thankful that I was able to treat our cat with the less invasive approach. FYI, MetVet doesn't handle your insurance claims. You need to file insurance claims after making payments directly to the hospital. Angel, thank you for processing my multiple requests for resending me the invoices and doctor notes. read more

i rate medvet mountain view a million stars! i'm an over researching, over thinking pet parent and have never in my life had 100% confidence in a veterinary practice/veterinarian/hospital. until now! read more

When my newly adopted miniature poodle developed a sudden on-set of concerning symptoms, I got on the phone to see which clinic could see her right away. I was fortunate to be able to take her to MedVet in Mountain View. The experience with this emergency clinic was top-rate from start to finish. Monica Clare, VMD provided intelligent and professional care for my dog. And she put this worried dog mom at ease, with information about the condition and treatment plan. The front desk staff and techs were also very kind and personable. I will certainly return to this clinic, should another emergency arise. read more

Had to bring a friends dog to their emergency service at night. They were exceptionally nice and professional. They are completely dedicated to Covid 19 safe practices which I found reassuring. The front person or tech was Mellissa and she was great!! Friendly and professional and very empathetic. The doctor was also very kind and friendly and thorough!! The dog is on the mend and the owner couldn't be more appreciative!! Thank you again MedVet for your services!! read more

My dog sustained an injury to his front paw. I scheduled and appointment with his normal vet, except the soonest appointment available was in two days. Not only was I going to take a half day off of work, but his injury seemed to be getting worse. I called MedVet in Mountain View as soon as they opened and they said to bring him in. Everyone was very nice and professional. They were able to take him within a half an hour after I parked. He had an infection an I was able to start him on antibiotics that night. The consultation was a little more than a normal vet visit but I didn't miss any work and he was able to start his recovery two days sooner. Well worth it. The Dr. followed up the next day to see how he was doing. For emergency care, I would absolutely recommend MedVet. read more