item on menu stated it was nut free, however there was an allergic reaction immediately after consuming, called restaurant to confirm was still told there was no nuts. (totally false) took antihistamines and EpiPen ready jic. truly unacceptable and irresponsible 1. menu stated item being nut free, it is NOT ACCURATE 2. called multiple times (during business hours) only answered call once to provide false information 3. no response to email sent to the business email read more

We spent over $50 and the owner who rang up our order didnt even bother to tell us about their reward program and then act blase about it (too bad so sad you should have scan the app when you paid - she said). Baaaaad customer service. read more

I tried the refreshing icy grass jelly and was very happy. The grass jelly sits on top of shaved ice that has grass jelly in it (yay), and it is lightly sweet, which is perfect. It has a fairly large selection of desserts and also has indoor seating. There is plenty of parking since it is part of a shopping center. read more

Cute place with an active and positive vibe. Place can be extremely bustling at night, and especially so on the weekends. Really does illustrate how popular the place is, but that's sort of a curse in disguise. The seating is.. lackluster to put it simply. You'll have to cross your fingers looking for an open table when going at a time you'd go for a desserts. Definitely definitely recommend the egg waffles. Super refreshing to wind down with after a long day with that luscious ice cream and crispy waffles. Though keep in mind, if you order the shaved ice, the portions are GENEROUS. Consider ordering one for 3+ people to share. They have smaller side cups on a counter you can grab as necessary. Really great place to chill or hangout with family/friends and enjoy some dessert. Just be sure to grab a table when you see one. read more

Gave this place another chance a year later. The service got faster, however the customer service is terrible once again. I came to the counter for another straw, and this young lady comes up to me with this look full of attitude. She didn't even ask me if I needed help with anything. She simply just stared at me until I voiced my needs. The owners put in no effort into training their employees correctly or hiring competent people. I even recognized some of the employees from a year ago and their attitudes still haven't changed. read more

Clean and spacious location. Staffs were very friendly. I like extra creamer for my signature grass jelly. Some staffs will give you more some will make you pay for extra. All other locations gives me extra so just ask. Never pay for the tiny creamer. Their almond line is out of season right now but I am looking forward to try it. read more

Meet Fresh - Ice Grass Jelly Signature and Mochi Shaved Ice. This was when they first opened and till now it is still delicious. Im obsessed - Bubble Tea Near Me - Westminster, California

Misleading and deceptive pricing strategy, in most cases/busines if there is an item and a price next to it and you pay for that item, you should get exactly what's in the picture. That is not the case at this business, if you want what is pictured you have to add on all the additional items below. I had friends in town and I took them here and I ordered about $80 worth of stuff, most came out looking like watered-down coconut cream in a bowl, nothing else, nothing like the picture shown. Over price and not impressed with the other items I've received also. I didn't make a fuss or a complaint but I won't be coming back. I regret not taking pictures to post here. read more

This is a follow up review. We came back to Meet Fresh - Westminster for the 2nd time after a good experience last week. The line wasn't as long as it was last time, but the wait time was a lot longer. We ordered two fresh milk xin juan tea (one reg, one reg w/ boba & no ice). The drink was really good the first time we had it. However, it is a real disappointment this time - the tea tasted like tap water with barely a hint of tea & low fat milk. Bleh!! It's only been a week and the quality has already gone down hill...How disappointing! I wish I know the name of the staff who made our drinks last Friday around 8:30 PM so we can come back during their shift lol. Anyhow, we will give Meet Fresh another chance for redemption. Another review update pending soon... read more

Very poor service. The staff doesn't greet you when you come in even after making eye contact. Takes forever to make your order after ordering. The lack of communication skills from the staff. Retrain your staff or hire new people. read more

I went on a weekday last week and loved it! It definitely wasn't rush hour when I came (luckily) and the seating area was very large. I got the mangoberry shaved ice (medium sized) and it was only $11ish. The fruit was fresh and the overall taste was refreshing. I will definitely be coming back soon to try their other desserts read more

Meet Fresh - Mangoberry Milk Shaved Ice - Bubble Tea Near Me - Westminster, California

Today my husband and our little girl went to this shop and had a very bad experience. He came to the shop and asked me to send him a picture of that leaflet since i was at home. The server refused to offer promotion and said he must show the physical paper to her, because this is a coupon. When i read it, i thought it is a leaflet announcing a promotion, there is no no words on the leaflet saying must bring it to meet fresh to get that promotion or this is coupon. It was fine, my husband paid everything full price and didn't think ab complain. However, I told him need to tell to her that their leaflet doesn't say customer must show this leaflet on the show so they should fix it or do something so no one misunderstand like me. At least she should say sorry for this inconvenience, i will report it to the head quarter etc. We will be happy with her service. But guess what, she had attitude to my husband. No apology, no thanks, no recognition or anything. She had attitude with husband and ignore him, moving to take next person order. My husband kind of pissed and asked to see store manager? Guess what, she said she is manager, her name is Leyna. As a manager, you don't need to go against your policy or promotion if customer is not qualified, but you must explain in a nice way. Such a bad service! read more

This is the second time I got the wrong order for hot grass jelly at this location. The order from Yelp was for the hot grass jelly with red beans, taro balls and boba. I came home and opened it and saw iced jelly with mochi. Please get it right for once. read more

I should have spent some extra money on gas and go to the Irvine location. Ordered on the kiosk they had in store but some how a couple who came in about 5 mins after us got their drinks first when they ordered with the cashier. The worker behind the counter was probably having a bad day, didn't bother to acknowledge me when I wanted to see if my order was ready. No, "how can I help you? Are you waiting for your order?". Just blankly looked at me. Taking her sweet time putting the drinks in a cup holder. She placed my order on the counter and I had to take the initiative and asked if it was ready. And to top it off the drinks tasted kind of off. Will not be returning to this location. read more

every thing is boba and milk i would had thought it would had more taste to it then just milk, the boba tastes just mid and the only good thing is the lychee 3/5 too expensive too 52$ for 3 cups read more

The food takes too long to come out, they even handed my drink to someone else. I ordered a drink and egg waffle and waited 20+ mins.

We came here few times when it just opened as my daughter loves the dessert. First couple times, it was quick ( around 15 min) and quality was good.. however, it was bad for last couple times that i went. Service was way too slow. it took more than 50 min to finally get our desserts . We ordered Hot Almond soup combo B, and they gave us Hot Almond tofu pudding.. when they finally got me the right order, it was missing couple ingredients .. they are obviously understaffed.. and when you don't have enough workers, the quality and service will be bad.. no more 50 min wait dessert. read more

Maybe I ordered the wrong thing, but it was gross and had no flavor at all. It was below mediocre. I got the double taro signature. The taro paste tasted stale and gritty like it was made from a powder 3 days before. The only thing on the dessert that had any flavor unfortunately was the vanilla ice cream. We also tried the chocolates chip egg waffle, and it was over cooked and chewy. Not fluffy as I expected. Two stars because the service was ok. I will most likely not be returning. read more

Save your money and time coming here. I'd rather drive the extra 20mins down the freeway to eat at the Irvine location. The floors and tables are always messy and sticky. Workers here don't assist but expect tip when we order at the kiosk? Workers here are rude and pretentious. If they don't want to serve you, they'll just pretend to be busy and leave you waiting at the counter like an idiot. Thank god for the kiosk but requesting tip on the kiosk while treating customers like shit is hilarious. I have yet to meet someone who actually cares about customer service here as every time I've come, the workers have been nothing but rude. I have worked in the service/restaurant industry myself but never have I ever taken out my frustrations on customers. I really hope whoever manages this franchise or owns this franchise see and realize that they should be telling their workers to treat customers with respect. Everyone in this picture is complacent, not pictured is a long-haired red who completely ignored me as I went to order, going so far as to not even look at me and pretend I wasn't there! If you search up customer service on this page, you'll see there isn't a single good review about the service. If I could give this place 0 stars, I would. Just feels bad for the owner of this place because of how rude their workers are and seeing that they are the face of the company, I'd be so embarrassed. read more

Meet Fresh - Bubble Tea Near Me - Westminster, California

I like the ambiance of this place - it's always busy and it feels like a cozy safe place to share a dessert at night. The desserts are usually good. What I don't like is the service - the workers here are often disengaged, and it seems like they suffer from a high turnover. They're stingy when it comes to anything - as an example, I've asked for napkins in the past that /they/ put behind the counter, just to receive cold stares and a one napkin sheet handoff. Tried ordering from the online kiosk to save on time and ended up waiting an extra 45 minutes because they had finished my order but never buzzed or let me know it was ready. The workers were socializing and laughing when I asked about my order. No apology, just blank stares. Because of this, I'm never ordering online again. My most recent trip, I waited 40+ minutes for my order. They told me they were a machine down for the day, which I understand, but they should've led with that prior to me placing the order. My second item was also missing boba and they told me after the fact, sharing it would take some extra time for boba. Again, the issue is not necessarily that they are sometimes out of items, but the fact that they don't care and don't communicate this. Waiting 40 minutes for a dessert is ridiculous just for them to expect you to wait longer. The worst part? I'm also pretty sure they gave me someone else's order because they were annoyed I checked in on the status. Also the machine didn't seem broken as the numbers were still running and I saw them take out a fresh order later on. By the time I got my second item, my ice dessert had already melted. So in summary, food is good, but the wait and service is a nightmare. I wouldn't come back unless my friend insisted on this place. read more

Fernando and Sydney provided the most genuine and kind customer service! Oh my goodness and the treats did not disappoint! Absolutely coming back for more delicious treats! Thank you Fernando and Sydney we are grateful for your kindness read more

The food is good, but the workers wouldn't let me get half the things on the menu. They wouldn't even allow extra toppings without another order. The manager wouldn't allow us to get toppings, but the other workers did? NOT good. And they are SEVERELY understaffed. Food takes forever and there were only THREE WORKERS even though the entire store was filled to the brim. They didn't even have a cashier. read more

Meet Fresh - very long line and barely any staff - Bubble Tea Near Me - Westminster, California

There's something really off at this location. I've been to other Meet fresh in Irvine, Rowland, hell even the one in Saigon, and they all taste way better than this one. Everything here seems to be diluted out, from the desserts to the drinks. I've been to this place no less than 5 times and it has always been like that so not just a one off ordeal. There's also never any lines here anymore so it's likely not just my own opinion. read more

Such a tastey treat for the evening. The place was super crowded so we ended up taking it to go. The ice survived the trip home!!! Got the Icy Grass Jelly combo C. It has grass jelly, melon jelly, rice balls and boba. The tastey was lightly herbal and not too sweet. I was even able to share with my mom who is super picky about sweet things. I can't wait to go back! read more

This meet fresh location is open late, which is great for night owls like me. Parking is plentiful and easy and if you're feeling antisocial, you can order from the kiosk. I usually get the icy grass jelly with mini taro balls and almond jelly. Hits the spot everytime. If I'm feeling like something warm, the hot almond drink is really good. I like the mango passionfruit tea when I'm in the mood for fruity/tart. You can adjust the sweetness and ice level on most of the drinks. read more

great customer service. would prefer herbal tea with fresh milk than the jasmine milk tea. The interior is a great chillax spot with your friends and family. would come back again for their herbal teas and dessert ! read more

Meet Fresh - Jasmine Milk tea (left) herbal tea with fresh milk and grass jelly (right) - Bubble Tea Near Me - Westminster, California

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Very interesting place. The number of offerings and variations is plenty. Maybe a little too much. With that, I believe it affects the quality of the service and the quality of the goods. Would I return? Maybe, but the invitation won't be on my behalf. This is one of those places that I wanted to do well and love but they fell a little short in quality. read more

This is a review for the Ube Milk Tea at Meet Fresh Westminster I have been to 4 Meet Fresh locations. I like the Westminster location due to their large serving sizes, convenient location, friendly staff, and overall cleanliness. I will be coming back often since it's on the way home from work. The ube was quite tasty! High quality fresh milk tea and ube together was very refreshing and not too sweet, great mix of textures, nice ube aftertaste in each sip. Will recommend to friends. read more

Few things here. This Meet Fresh is new so they may be working out the kinks. I placed a mobile order and unfortunately out of the 4 items 2 were wrong. I noticed that the 2 wrong orders were the create your own. I would say that the Meet Fresh in Irvine was better. Somehow it just taste better and the Irvine location gives you more grass jelly shaved ice which is what I enjoy. I would make the trip to Irvine in the future. read more

Still quite disorganized in the front. They need to have signage or barriers to distinguish where the line is for the kiosk/ main cashier. People keep Also they need to have the main menu at the front so when customers walk in they actually see it rather than crowded interior corner of the front. A lot of ppl new here don't even know they have a main menu. My first few times here have not been good bc they took a really long time making my order even though it was a simple herb jelly drink. But understandable that it was their opening and the crowds were crazy. My only complaint is still the front. Still unclear who is in line, looking at the menu, or waiting to pick up order. read more

really yummy the herbal ice is great and my favorite is the second combo! I love meet fresh and i have gotten it ever since i was young it is super great and i am blessed it is near enough near my house to walk read more

Meet Fresh - Dessert - Bubble Tea Near Me - Westminster, California

Service is slow; they definitely need to hire more staff but the consistent deliciousness of the desserts are still there.

Their green tea drink is very refreshing when ordered just slightly sweet I like their shaved ice but just wish their fruits were a bit sweeter or more ripe. But overall, this is a good dessert place that is super close to my parents house so will frequent more often. read more

The food is great here but they need to hire more people. I ordered a pick up for one item because I was in rush but they forgot my order. I understand it could get busy but the company needs to hire more people so the workers could take their time and customers get served right away. Another thing is that the workers never say "Thank you" . Please train your workers bette read more

I go here a lot with my family and we love to eat the chewy, mochi and taro balls here. You should guys also taste the shaved ice when it's in season for fruit! read more

My ice grass jelly signature was liquid and not icey.... 'Maybe bc I to go'd it but I live 3 min away and it melted to liquid in those 3 minutes.... Eh wouldn't come back read more

Meet Fresh - Ice grassy jelly signature - Bubble Tea Near Me - Westminster, California

This location is the worst one I've been to yet. It took 30 minutes for them to get out a single order. Absolutely absurd. Thirty minutes to get one order completed and when I finally went up to ask them if my order was ready, they had told me I ordered too many toppings and that they were waiting for the taro to cook. They should have let me know that instead of insinuating that it was my fault for ordering too many toppings. What kind of customer service is that. Never coming to this location again. read more

I bought icy glass jelly only without taro balls. They gave me the box and I went home open it, the box only half full. Last time I order glass jelly and red bean it then went home and check, they put ice in it. The next day, the ice melt. They always mess up the orders. Gave me half of the box not even full and charged me over price read more

Meet Fresh - Icy glass jelly - Bubble Tea Near Me - Westminster, California

This is the second time I came here. The first time the drinks I ordered were really good, which made me want to come back. This time I ordered the exact same thing: the Brown Sugar Milk Tea, the Caramel Pudding Milk Tea, and the Passionfruit Green Tea. However, both my milk teas tasted like water and it lacked sweetness. I told the workers about this and they remade it for me, but it still tasted the same. It was really disappointing because I waited around 30 minutes for poorly made drinks. This store lacks consistency. read more

I came in last night during the rain and the line was so long. I decided to try something different, Coco Sago Soup Signature, to go. When I got home, and opened the container, so disappointed. The whole container was full of coconut milk and barely any boba or taro balls inside. My husband encouraged me to drive back to Meet Fresh to ask if they can remake. We went there, and asked if we can remake or exchange to something else. The girl at the counter refused, she said no exchange and refund. So ridiculous I paid 10$ for a bowl of coconut milk, so overpriced and not eatable. Finally she said she gave me some more taro balls, the girl filled up about 10 smalls taro balls . I went home and put together. It still tasted so bad and had to throw away. I don't recommend this place. Overpriced and bad service the desserts are just nothing special. Please go somewhere. There are so many other nice desserts place in Oc. read more

Meet Fresh - Coco Saga Soup Signature, very bad and had no taste !! A bowl of coconut milk for 10$! - Bubble Tea Near Me - Westminster, California

Always looking forward everytime we visit this location. Always full of people and tons of choices on their menu. See you soon!!!