First time being here even though I've passed by so many times. Honestly a great study spot with lots of open seats and outlets. It's designed in a way that looks like you're kinda outdoors in a way LOL I got the Lychee Black Tea. You really can't go wrong with this. Flavor was accurate and portion was big. It was refreshing for my study session. One thing I will note is how the area we were sitting had a few gnats flying around. Almost had to move! read more

Factory Tea Bar-Westminster - Lychee Black Tea - Coffee & Tea Near Me - Westminster, California

3.5* great study spot esp during finals!! good selection of drinks but pretty basic. i also really like their fishballs lol read more

Very disappointing experience. We ordered through the kiosk and no one greeted us or acknowledged us when we came in. The biggest issue was that they failed to tell us upfront that they didn't have boba ready. After we already ordered and sat down, someone finally came to our table to let us know it would take 15 minutes because the boba was still cooking. We ended up waiting over 30 minutes just to get our drinks. If they had been transparent from the beginning, we would have gone somewhere else instead of wasting our time. Poor communication and service overall. read more

Steep Thoughts: Florence's Quest for (Her) Perfect Black Milk Tea Black milk tea: 1/2. I got the Factory Milk Tea, 50% sweet, which is billed as their signature milk tea with a cocoa flavor. This drink is pretty average in my opinion; it's smooth and malty but also somewhat watery. The cocoa aftertaste does indeed come through in the drink, but it doesn't add much for me. 50% sweet was appropriate. Other drinks: 0.5/1. This shop has mostly milk teas and coffee drinks, with a few cheese foam fruit teas and other fun drinks. There's a sizeable menu of snacks and desserts. Of note, there were some discrepancies between what was shown as available on their menu and what was actually available to order. The egg coffee and coconut cafe latte were not shown as out of stock, but we couldn't select it when ordering. Ambiance: 1/1. The space is pretty big, with lots of booths and tables that can fit larger groups. Password-protected WiFi (check at the cashier). Parking can be limited at times, but otherwise this is a good place to work. Service: 0.5/1. Order at the digital kiosk. Drinks took some time to come out, mainly because people tend to place a lot of food orders too. Total: 3/5 read more

Great study spot with good drinks! I got the mango green tea with 25% sweetness and boba and it was perfect, not too sweet and the boba was nice and chewy. The drinks came out pretty quickly too. On a Tuesday afternoon, it was packed - we thankfully got a booth but there were no other empty tables. It was a little loud and there were no outlets next to us, but the study space was clean and comfortable. Overall, would be back to do some work here! read more

Factory Tea Bar-Westminster - Mango green tea with boba - Coffee & Tea Near Me - Westminster, California

A very nice and chill late night tea, drinks and snack place for people to congregate and either study or have a nice time chatting with friends. This place is located in an odd strip mall but it's much bigger than it looks. They have lots of booths and tables here and it was still pretty full around 9:30-10pm. I Ghadiri ordered their Factory Milk Tea and Passion Black Tea to try for drinks and their Milo Brick Toast with Ice Cream. The drinks were nice specially the Factory Milk Tea. It had a nice after taste which I love. The Milo Brick Toast was just ok, not something I would ever crave or get again but at that time of the day it would be hard getting anything better. Over all a great late night tea/cafe specially during the week days. read more

Factory Tea Bar-Westminster - Passion Black Tea and Factory Milk Tea - Coffee & Tea Near Me - Westminster, California

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We were looking for a late-night treat and decided to stop in. Parking was decent, though I can imagine it gets pretty busy during the day since it's in a plaza with a lot of other shops. Customer service was excellent; the woman who helped us was incredibly sweet and very helpful. Cleanliness wasn't really an issue; most of the tables were taken, and the few that were open could've used a quick wipe-down, but nothing major. They also have some fun little claw machines, which was a nice touch. My fiancé ordered the Thai Crema Blend. He said it was okay.. not bad, but not amazing. He often compares Thai tea to 7 Leaves (his favorite), and this didn't come close for him. It had a much more milky flavor than he prefers. I tried the tiramisu latte and honestly would never order it again or recommend it to anyone. I hated it. And I don't hate much coffee.. I usually love strong coffee and could talk your ear off about beans and flavor profiles, but this one just missed the mark in the worst way. We also tried the bubble waffle with ice cream and fruit. It was okay, but I think it would've been much better dining in instead of taking it to go. The popcorn chicken had a very strong basil flavor, but it was still decent. The highlight of our entire night, which is funny because we almost didn't order it was the egg rolls. We ordered the small (4 egg rolls) and immediately wished we had gotten the large (6). They were hot, crispy, and absolutely delicious. Hopefully we'll find better drinks next time, because the food definitely has potential. read more

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1. The milk tea was well-crafted! I like the options to adjust sweetness! 2. The spot has fun casual vibes! The interior is big! 3. The staff was friendly and timely with my order! It was ready within 10 mins! 4. There are indoor and outdoor seatings! There are a lot of tables! 5. Parking lot has a lot of spot, but it can get crowded depending on time and day! Note: There is a restroom available for customers! Photo: Nom Nom Green Milk Tea read more

Factory Tea Bar-Westminster - Nom Nom Green Milk Tea (TikTok: @justandyvu) - Coffee & Tea Near Me - Westminster, California

Giving one star feels generous -- if half a star were an option, I would give it. I bought a drink so I could use the space to study, but every visit the store is uncomfortably cold except for a few spots. At first I thought it was just poor temperature control, until a manager or owner confronted me during my study session. A woman approached me with a condescending tone and told me I wasn't allowed to move between tables. She said I come alone, yet I was occupying a larger table that could be used by groups, and that this was "not cool." I explained I moved because the two-person tables were freezing and I didn't want to get sick, but she insisted: I stay too long, and by using a bigger table I was supposedly preventing groups from sitting there and risking complaints. She made it clear she didn't want me to study there for extended periods. In hindsight, it explains why the AC is always cranked up -- apparently to discourage lingering customers so tables turnover quickly. The interaction was awkward and uncomfortable, and I didn't want to continue arguing. I wondered whether other customers were truly upset, or if the real concern was losing revenue when space is limited. Regardless, the manager could have addressed the issue politely and professionally; I had purchased a drink and wasn't loitering without buying anything. This incident exposed what I see as poor customer service and a focus on sales volume over hospitality. I feel sympathy for others who left negative reviews, and I hope management will improve -- though based on my experience, I have little confidence they will. A brief confession: when I was a high school student and struggling financially, I once did something I regretted at this store. The owner confronted me and told me not to return. I apologized and stayed away for a while out of shame. Years later I decided to return and support the business because I like their drinks, and I've always purchased something when I come to study. Even so, I was spoken to harshly again today with the same unfriendly attitude. This experience has convinced me I will not return, despite the quality of their drinks. I strongly recommend avoiding this place and spending your money where customer service and hospitality are valued. read more

I've been craving brick toast and found this spot! Their brick toast dessert was so delicious and only $10! They also have a lot of tables to hang out or do some work! Definitely planning to come back to try their drinks. read more

Factory Tea Bar-Westminster - Milo Plus Condensed Milk Ice Cream Toast - Coffee & Tea Near Me - Westminster, California

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A great spot for hanging out late at night! We ordered the FTB Condensed Milk with Milo Toast + 4 Scoops Ice Cream and Supreme Tropical Tea. I wanted more chocolate and worker Jocelyn was so kind in getting that for me. Friendly staff, free Wi-Fi, and even claw machine games until 2 AM -- A comfy and casual spot I'd definitely return to! read more

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My husband found this place on a whim and I'm glad he did. Service is definitely mid but the tea was good. We ordered the strawberry tea with boba and the aloha smoothie, which is a pineapple smoothie. My husband loved it so much that he bought one more before we left. The strawberry tea was great and the sweetness level was right where I needed it. The ambiance is really cool! It's such a great hangout spot for groups and gatherings with friends. I'd love to come back. It's totally a plus that they have super late night hours and it's quite lively. read more

Factory Tea Bar-Westminster - Coffee & Tea Near Me - Westminster, California

I got the royal ceylon milk tea and I ordered online. When I got the drinks it tasted very very watery. It tasted like I was drinking milk with water. The service was really nice and it was pretty busy but I was very disappointed in my drink. read more

Factory Tea Bar-Westminster - Royal ceylon milk tea - Coffee & Tea Near Me - Westminster, California

The coffee shop is huge! Lot of tables and very cute decor design! I came in pretty late at almost 2am when they alm close but barista still very accommodate! Ordered nom nom milk ( ice blend). Drink came out quick, SUPER BOMB!!! So gassss, for $7 the cup is absolutely gigantic they gave u a lot worth the money! Ordered at 50% so is not too sweet! Will be back again for other drinks they have 9/10. read more

Factory Tea Bar-Westminster - Nom Nom Milk - Coffee & Tea Near Me - Westminster, California

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I enjoy studying here! Big booths, a few outlets, and not too busy which makes it a good study space. Parking is easy and the interior is lit to resemble that of a bar which is very cool. There's also a few board games on the side to play with friends as well. I ordered a green milk tea ($5.46), which tasted pretty standard. Although the cup is a little bigger than the standard, they also add a good amount of ice which diluted the taste a little. The popcorn chicken ($7.80) was well-seasoned. The best part of the bubble waffle (8.84) was the ice cream surprisingly as our waffle came out lukewarm even after waiting over 20 minutes for it. read more

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Walk inside on a weekday around 8pm and you'll see the whole community of all ages inside working on their homework or studying, it's so lively and cute. Service is quick, you can order on an iPad. It's quite loud but a nice vibe if you like working with noise. They also have claw machines which I've won somethings from. If you're hungry, they have fried popcorn chicken and French fries and chicken wings and all kinds of dessert. All the best study snacks! My fav drink is the Jasmine milk tea with tiramisu cold foam and herbal pudding 25% sweetness. You can adjust everything! All you need, they also have matcha too! read more

Passion fruit with lychee jelly! It was good but extremely sweet. Definitely would get 50-75% sweetness They also had games to play and hangout! read more

Factory Tea Bar-Westminster - Coffee & Tea Near Me - Westminster, California

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Factory Tea Bar has fallen to a new low. My family and I used to come here all the time and we loved the vibe of the place. The workers really need to be retrained or to have enough common sense to apologize when mistakes happen. They need to be aware of what goes on in the kitchen and instead of saying "4 more minutes, 4 more minutes" for an order that has already taken 30 (THIRTY) minutes??? We ordered two drinks.. TWO, and one order of fries. The teas are premade, you are NOT brewing it freshly in the back, and even if you did, it would take even less time than waiting 30 minutes. The night was dead and the shop was empty. What do you mean we have to wait 30 minutes for your workers to mess around? People have things to do. If you are paying these staff minimum wage, you might as well fire them and just have kiosks in the front where people can order and the workers can make the foods in the back. Instead of giving out the customer's drink, smiling, and saying thank you (LIKE A GOOD BUSINESS SHOULD) they leave the drinks on the counter. Another customer grabbed our drink, said she ordered the same thing, and did not apologize or say anything?? This experience has been one of the worst experiences I've had at this establishment and I will definitely not be coming back. I will also inform my family to never come back. We've been loyal customers for 2 whole years and with this experience, all I have to say is "wow". Retrain your staff. Restructure the way you handle your business, and have your staff be more professional and live up to company standards. Absolutely diabolical. And to the people who grab other people's drinks because you ordered the "same thing", maybe try reading and being an upstanding member of society rather than someone who is obnoxious, ignorant, and just plain dumb. If the owner of Factory Tea Bar sees this review, I hope you're really taking note as to what you can do to actually make your business succeed. Because the way it is now, I see no hope in the future of this company. read more

I went in for a quick milk tea fix. I got the matcha latte. Flavor was great. Cute place great service. I Would come back here to do some work while enjoying the drink. Plenty of seats and pretty cozy :) read more

Cute hang out spot for snacks and boba. They have little crane machines and games (if all the pieces are there). I went with my friend on 8/10 afternoon. Semi busy, there were few tables open. A lot of people getting together and doing hw or playing games was nice. It can get loud if going in a busy day. I tried the elote fries, good enough for snacking. read more

I've been to the San Gabriel location and the one that was "FTB on the beach" long ago in West Covina. My group and I went to the Saigon night market not too far from here and decided to drop on by without spending a pretty penny on some of the food booths. I was surprised with the huge space that this place had for seating. I'm not sure about how some of the boba shops are in OC, but it is tough to find boba shops with an abundance of seating area nowadays. There were some board games provided. I saw some groups bringing their own, while others were studying away at their laptops. I would say that this place is great for bigger groups for about 4-7 people in their own booth. From what I recall, majority of the menu is similar to the SG location. Was a little sad that they didn't do half and half seasoned fries here. The drinks are normal what you expect at a typical boba place, but FTB has been stepping up its game with some specialized drinks. Overall, I would come here because I enjoy the drinks, the food and the vibes if I'm in the area. read more

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I have been going to this place and buying their bubble waffles nonstop to the point that I fear that I have become addicted to their bubble waffles. Their service is usually good, except this time. The cashier was giving me attitude and completely ignored my question. The wait time for my bubble waffles was longer than the other times. I didn't take pictures for my recent visit, but I do for the first check-in. I ordered the Oj Chemistry, Crema Matcha Frappe, and a mild Popcorn Chicken. read more

Factory Tea Bar-Westminster - The O.J. Chemistry (left), Crema Matcha Frappe (right), and Popcorn Chicken - Coffee & Tea Near Me - Westminster, California

Amazing place, ordered through DoorDash and it came perfectly packaged. The tai tea and strawberry banana frappe taste amazing and fresh. Ordered fries, shrimp, pot stickers, and popcorn chicken and came out so delicious. read more

Surprisingly, this is in the same plaza that is known for the Hào vi roasted Chinese pork next door. You almost never expect such an establishment in a plaza like this. I was surprised! After walking into this establishment, I noticed the cool neon lighting, contrasting with the black metal gates, and brick wall. It looked like a night club... for the youth. They even have an inverted light bulb lighting of the name on the ceiling. Okay, I say to myself, "cool interior but what about the drink quality?" I got the green milk tea with creme brulee. They called out our number after a while of sitting down. The drink was... FANTASTIC! It was not too watery, not too sweet but quality drink! I drank a lot of milk tea where the ratio was off but this has everything going for it. Correct proportion of ice, milk, and sweetness. It also came with boba even though I didn't ask! This place is definitely 5/5 Yelp stars as the interior and drinks all created for a rather pleasant experience! read more

Factory Tea Bar-Westminster - Sorry I drank half of it before I decided to post a review. Nom Nom Green Tea - Coffee & Tea Near Me - Westminster, California

The best drink shop in the city for 2025. They even have different promotions depending on which day of the week you come.

Perfect spot to hangout with friends or study! The vibes in here are wonderful and it's definitely a hole in the wall. The inside is very spacious! We got the medium sized snack platter and it was filled with so many yummy snacks. It had popcorn chicken, egg rolls, flavored fries and chips, corn, and some sauce to dip in. The drinks were also great! I got the strawberry green tea and enjoyed how refreshing it was. The service was also super nice! read more

Factory Tea Bar-Westminster - Snack Tray - Coffee & Tea Near Me - Westminster, California

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My fav place for fruits tea & snack! Their tea is refreshing and the Sampler tray is super tasty, generous, and affordable. I often order it on weekends to enjoy at home, perfect for sharing with family. Highly recommend!! read more

Factory Tea Bar-Westminster - Coffee & Tea Near Me - Westminster, California

I used to be a loyal customer here, but this place has completely lost my trust. What happened?! The popcorn chicken was my go-to, but now it's an absolute joke. The portions have been butchered--like they're serving samples instead of meals. And the inconsistency? Unbelievable. One day I'd get a decent box, and the next, it's like they scooped a handful of crumbs and called it a day. But the worst part? The quality has plummeted. It's just average now, nowhere near what it used to be. It honestly feels like they're trying to squeeze every penny out of their customers while giving less and less in return. I've spent so much money here over time, but they clearly don't care about loyal customers. Well, message received. I won't be coming back, and I'd seriously warn anyone thinking about giving this place a try--don't waste your money. read more

Factory Tea Bar-Westminster - Original Popcorn Chicken - Coffee & Tea Near Me - Westminster, California

The cashier and cook Jacob Nguyen is a very good worker. He has great hospitality and brings out my food and drinks really quick. read more

Factory Tea Bar-Westminster - Jacob Nguyen and food - Coffee & Tea Near Me - Westminster, California

5 stars for spacious space and their generous games and let people hang out here. It looks like a place you can chat and chit with friends.

I ordered some fries, popcorn chicken and Thai teas, 2 out of the 3 were horrendous. The Thai tea had a thick and visible layer of tea dust sediment, which made the drinks gross and chalky. The problem could be easily fixed by using a finer strainer but I guess they didn't bother. I usually avoid leaving bad reviews but this is the third time it happened to me. And the fries? Thoroughly soggy and wet. Looks like it went straight from the fryer to my box! read more

Factory Tea Bar-Westminster - Coffee & Tea Near Me - Westminster, California

Super quick and easy ordering. The ambiance is great for studying and doing crafts. Great appetizers!

I got the Thai milk tea with boba and it was pretty good! I definitely recommend it if your in the area.

Cute place - plenty of options this bread thing was good and the portions to price were relatively generous. read more

Factory Tea Bar-Westminster - Coffee & Tea Near Me - Westminster, California

The people who worked opening shift had inadequate customer service. The person who handled the cashier role was unfriendly and seemed annoyed to be serving. I understand handling morning service is rough, but their words were very short and they were not accommodating. The drink I ordered tasted pretty bland for a milk tea, but I'm hoping to have just been unlucky with choosing the flavor and there are possibly better choices there. I have heard good things about this establishment from friends of mine, but the service I received that day convinces me to not return. I appreciate the spaces available to study and the overall ambiance of the store though, I cannot say the same for the s workers. read more

Checked this place out based on Karen C.'s review - first - I haven't been to this plaza in ages! I don't remember what used to be in this space, but I'm surprised to see that My Hiep Bakery next door is closed - they were an institution in the area for mooncakes! Anyway, I think the absence of that bakery, plus a few other businesses has made parking easier to find in this plaza. This is probably the only cafe in this plaza that's not one of those "unique" cafes known in this area to cater to "certain clientele". So the great thing about Factory Tea Bar is that there is plenty of seating and tables - and a few scattered outlets - the downside though, is that some spots of the place isn't well ventilated. The entire seating area to the left of the restaurant as you walk in had no airflow - it felt like sitting underneath a heat lamp - which is terrible when you consider how warm it's been lately. I ended up moving from the first place I settled down at - to a communal table near the middle of the cafe - which had a lot more ventilation. In any case, I ended up picking up an Avocado Frappe Smoothie - half sweet, with boba. It's pretty good - I think the thickness is just right - not too watery - and the taste is great. Service is prompt and relatively quick. The clerk was helpful and friendly when I asked him for napkins since they had ran out at their service counter. Restrooms are clean and other than the ventilation issue in some spots of the cafe, the lighting, music, and general ambiance is great for meeting up with people or getting some work done. read more

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I liked that you could order on a tablet or with a person. I got the orange mojito and it was perfectly refreshing. Just what I wanted. My companions got a Thai tea and the love tea. The latter had a weird aftertaste. It was a comfortable space for hanging out with friends for a late night. I would return. read more

Whoohoo, it's good to know that Factory Tea Bar has a location in OC. Now I don't have to drive all the way to SGV to fulfill my toast cravings. Although they don't have karaoke or arcade at this location, the place is still spacious and great for both small and large groups. They offer a wide variety of drinks and snacks just like the SGV location. || L O C A T I O N / P A R K I N G || -Located in the same plaza as 3 Blossoms Cafe -Cross Streets are Ward St. and Bolsa Ave. -Ample amount of parking spots || F O O D / D R I N K S || Popcorn Chicken Original ($7.50) - Fried fresh to order, I think I almost burned my tongue but maybe I should stop being a fatty and take smaller bites. I usually prefer my popcorn chicken to be fried with basil for that extra aromatic flavor but without it wasn't bad either. Jack & Rose ($6.25) - This is a jasmine oolong milk tea with rose milk foam. I'm a sucker for floral drinks so naturally, I gravitated towards this drink. At 50% sweetness level, it was the perfect amount of sweetness. I liked how the rose foam flavor wasn't overly strong. Oh' Love On The Cloud ($5.95) - This is a smoked oolong milk tea. I wasn't sure what to expect but I liked the subtle smokey flavor. I'm thinking that a stronger smokey flavor would be my preference, but I still enjoyed the drink. At 50% sweetness, it was the perfect balance for me. read more

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Nice place to grab a tea and study or just hangout with some friends. Plenty of options for milk tea and even a few non-milk tea. Saw a group of friends playing some card games. read more

10/15 9:49pm First time here thought it would be a great place to try it out but unfortunately staff was very bad the girl wouldn't take my order so I had to use the kiosk but she had a nasty attitude didn't even say welcome she look bother because she had lots of orders but that doesn't make an excuse to give an attitude. Someone else came and they took there order so doesn't make sense why send me to use the kiosk. Also when I got home I started to feel sick and threw up and until now I'm still sick me n my wife don't really recommend this place at all!!!! read more