How can anybody in this company function when no one can respond to a plumbing call, not even the owner Luis trujillo?? It's ridiculous, and when they did after 4 hours, they were waiting for the camara for over 4 hours, just to give an outrageous price...ridiculous read more

Mega Rooter came out within the hour on a Saturday to help us out with a backed up kitchen sink. They were friendly and professional, and also provided us insight into the issue so that we could make an informed decision. We were pleasantly surprised- particularly on a Saturday- with the cost and would definitely call them again. read more

Rapid response!! Very clean polite and honest!! Will call them anytime I need plumbing service!

This company is horrible had my main plumbing pipe replaced and they left a old pipes and trash under my house pipes are still leaking tried having them to come back to fix and they don't show up read more

Mega Rooter Plumbing is fabulous!! They responded to my request within a few minutes. They came out the very next morning to see the issue. They are professional, trustworthy and they don't try to screw you by telling you that you need all of this extra stuff which you don't. Very honest and they do quality work. I highly recommend Mega Rooter Plumbing!! read more

Yes Tony and Joe from Megarooter did an excellent job they explain the whole entire process to myself and my wife they were courteous and very professional I would definitely use them again and they actually were able to reference me to an excellent tile person Megarooter is a really good company and I recommend them all the time thank you very much. read more

These guys are absolute lifesavers! We had our main line backup in our house and slightly panicing. We called Mega Rooter, and they dispatched a plumber right away! I have used other companies in the past, and there are always hidden fees....not with these guys! I would recommend this company again and again. Definitely give them a call with any plumbing issues you may have. Thank you! read more

I live in a condo on the second floor and Saturday my toilet clogged up. I tried a plunger, liquid plumber, nothing. I called Mega Rooter the following morning and Jesus showed up within a hour. Curious, respectful, followed COVID19 precautions and wore booties. After about 20 minutes with the giant snake, he unclogged my toilet! He pulled out a rock about this of a half dollar. Jesus saved the day. Thank you so much! Hope I never have to call again but if I do, I will be calling Mega Rooter and ask for Jesus! read more

I highly recommend these guys!! I had a drain issue which caused some flooding in my house and after sending out some quotes requests through Yelp, they responded in about 5 minutes and were at my house within an hour! Very professional plumbers, they took the time to explain the issue to me and exactly how they would fix it. Their pricing was also lower than the other guys and you can tell they care about doing a great job to make sure their customers are happy with the work. Thank you Mega Rooter! read more

Had a drain back up and reached out to get the work done. James came over within the hour and did a fantastic job rectifying our issue. Even though he was a Chargers fan, he was so cheerful and nice! :) read more

Of course the kitchen sink completely stopped on a Friday night. Chemical cleaning didn't work. James and Sunny came to my rescue! They helped me calm down, they were friendly, and gave me some tips to prevent this in the future. They will definitely have a repeat client! read more

Luis was great at getting our drains fixed quickly. We would use MegaRooter again!

A very good friend of mines mother hired this company due to her shower drain not draining. They showed up had her sign paperwork for an inspection of what was wrong. They got her entire house floor wet from the hose which resulted in damaging her floors and took no blame in it. They jetted the stand up shower from the shower drain and not from the roof where it should of been done from or from her accesible clean out which resulted in them busting her shower drain pipe. They where there for close to 6 hrs didn't solve the problem caused more problems and charged her $480! When asked for a plumbers report it took 3 days to get it and in the end it was an invoice with what they think should be done..... not a plumbers report at all!!! Do not hire this company do your research before calling a company. And if your elderly or a female in general be carful as companies like this will rip you off because they don't think you know anything! This company should be ashamed of themselves read more

Luis was very professional and courteous. He came out on a Sunday and was very pleasant to work with. I will call him again when I need plumbing service! read more

My wife and I were overwhelmed. So many times plumbers find several additional "needed" repairs to pad their wallets. When Frank from Mega Rooter showed up to do a re-route suggested by a previous plumber, he looked at the job and then we talked for 15 or 20 minutes about why the procedure was a waste of time and money. He displayed tremendous integrity and honesty that is rare in the profession. Besides that there was absolutely no fee for his expertise. Our next plumbing job is landing in Mega Rooter's lap. read more

We had a slow drain in our guest bathtub since we bought our house almost 3 years ago. Well, it finally stop draining all together. We had friends come and try snaking it, we used all the home remedies to no avail. I asked for a quote through Yelp and Mega Rooter came in the most quickly and at a very reasonable price. JAMES was our technician and an initial snaking didn't work, a water jetting didn't work and so we were looking at breaking through the wall to replace piping. Well, James trusted his instincts and came back to try an additional snaking. It WORKED!!! We now have a fully functioning bathtub! Thank you James for trusting your own craftsmanship and saving us time and money!!! read more

Armando and Luis were very prompt in responding to my midnight plumbing crisis! Armando was very nice, professional, and knowledgeable about the service he was providing! Five start service!!! read more

Unfortunately we had a terrible experience with this plumbing company. The tech was very nice but came to the house at noon, looked at our kitchen sink clog and stated he ran a 12 ft snake and it wouldn't clear the pipe. He stated the pipe would definitely need jetting. He quoted me $1300. I said wow for just a kitchen pipe? All of our other sinks and drains are fine. He then said he can offer 15% off. Mind you all of our other sinks were fine and it was just the kitchen sink. So a quoted $76 clogged drain turned into an over $1000 job. My husband and I were skeptical but the tech said he would talk to his boss Luis to negotiate price. While doing this he left our house and he didn't properly close the clean out and it flooded our kitchen. I call the office and tell them and they tell us to turn the water off and the tech will call me. He does call and he apologizes says he's at another job and still hasn't talked to his boss. My husband was pissed and decided he would start making calls and find someone else. He does find someone else and hires them. At this point I made Luis aware of what happened and he had no idea about any of this. I call the tech and tell him not to come back we hired someone else. He ends up coming to our house anyway and offers to jet the drain for a quarter of the price with a lower pressure. This annoyed my husband and I even more considering he could have offered that in the first place and he flooded my kitchen. Just an overall terrible experience. Ultimately we had a great guy come to the house with different company did a phenomenal job and was extremely nice and well priced. read more

They sent someone out within 2 hrs. Eric was fast to unclog our toilet line, and communicative. I found out my toilet flange is the problem.

I advise getting a quote in writing before the start of work. Do not pay until you receive a written invoice. Their business practices are shady as hell and the professional plumbing work is questionable. After showing up hours later than promised, the plumber could not get his snake working and said he would come back the next day at 8am. He showed up the next day after 1pm, with no phone call. Calls to the business number were answered with a sleeping-sounding, "Yeah?". He seemed to clear our blocked drain on the second try. He asked for a check. We asked for an invoice and were assured it would be sent electronically to our email address. Big mistake! Noticed the leaking under the sink hours later, as well as a leaking reverse osmosis system. We fixed the leaking RO system ourselves. It seems the plumber had damaged the tubing when moving the system around to access the pipes under the sink. He did not use plumbers' tape to put the drain pipes back together, saying it was unnecessary to use on our newer pipes. He came back for a third time and seems to have cleared the drain, but we are waiting to see if it really worked. So far, no leaks. We are concerned that he did not use a clean out access we have outside, but rather tried to clear the drain from inside. They promised a camera scope and hydro jet, but then said the camera was unnecessary. We asked why we had paid for the camera service when it was not done. We put a stop payment on the first check and asked for an invoice in writing. Finally got an invoice weeks later for over $100 more than the original check we wrote. Then they offered a discount off that inflated rate which was still more than the owner quoted over the phone. I emailed back asking for a detailed explanation of the charges. The invoice just says, "Hydro jetting -Hydro Scrub Low Press 1200psi, 2-hour minimum." Over $850 for a blocked kitchen drain? Caveat Emptor! read more

The day of a party both our toilets and shower backed up. After dealing with multiple plumbers I finally called mega rooter. So glad I did! Alfredo has to be the hardest worker I've ever seen. He and Luis not only saved our plumbing for the party but also fixed some issues we discovered over the next few days. I can't recommend them enough. We'll be needing some new pipes and I can guarantee I'll be calling them again. Amazing company. Thank you so much, guys! read more

Jesus from Mega Rooter Plumbing was awesome. He was informative, nice and timely with the service! He was able to unclog the disposal and let us know the underlying problem with the old pipes. Thanks so much Jesus and Mega Rooter Plumbing for your great service again! read more

Jesus did a fantastic job replacing the washer valves in our home. 5 stars all around. Fast, reliable, and dependable. The next time we need plumbing help, I will ask for Jesus. He is the best in the business. read more

Unbelievable! James was able to come out to give a quote in about two hours after I first called. He was able to hydro jet all my lines about 4 days later. (It would have been earlier if I could get off work!) he was very efficient, showed up ready to go on time, and flexible with my schedule. He cleaned up (he mopped!) after finishing up in the bathrooms and was very courteous. Christina, in the front office, picked up every time I called and was super friendly. They accept credit cards. Highly, highly recommend. I will definitely use their service again. read more

Had a very serious kitchen drain clog at my house, caused by huge buildup in the pipes. At the beginning, Alvarez came to inspect the issue. He is a very funny and caring professional, who explained exactly what he was going to do to fix the issue. I felt very assured from the very beginning. He ran a small snake through the pipes, but it didn't clear the pipe. Then, he brought in a larger 40 foot snake, but the pipes still wouldn't clear: which showed how bad the clog was! Then, Alvarez asked his manager, Luis, to stop by and take a look at the issue. They ran a camera snake and saw that there clearly was a buildup in the pipe, because water was seen stuck in the pipe through the camera. So, they suggested that a jet pressure was the next feasible solution. I approved the jet pressure, and they got to work right away to add a jet pressure hose into the pipe. After applying around 4000 PSI into the pipes and further inspection of the pipes through the camera snake, the gunk was finally removed! The pipe was cleared, and Alvarez even tested the drain multiple times to make sure that the drain was clear. It was a relief! From the small details such as wearing shoe socks and even adding shoe socks to their large snake equipment, and wiping down the sink very cleanly and pristinely, to explaining the whole process of what they were going to do and the costs, Alvarez and Luiz provided superb customer service, and I will call them in an instant for any future plumbing issues. They worked from 11:30 AM all the way to 3:30 PM, and they were committed to finishing the job and never overcharged. They are hardworking, caring, and very professional. For any plumbing issues, don't hesitate to call them up and you will be treated to excellent service, wonderful prices, and solid professionalism that you can't find often. read more

Jesus solved my toilet issues in no time ! Respond time was quick and the service was fairly priced.

Jesus showed up quick, fixed nasty drain, cleaned up mess well and even gave discount after initial estimate

My neighbor referred me to Mega Rooter Plumbing. They set up an appointment for the next day, and arrived on time. They diagnosed my problem, referred me to someone who specialized in pool leaks, took a look at another area that I thought was a leak and wasn't, and looked at some other areas of my plumbing and made suggestions. I was ready to pay for the trip and the consultation, and they siad since they didn't do anything, the visit was free. Luis seems very knowledgeable. Would highly recommend. read more

Luis responded to my inquiry within minutes and had James cone out to fix/install a new garbage disposal first thing the next morning. James was incredibly great and efficient. Installed a new garbage disposal and help fix a little issue with my toilet in 45 min. James was really nice and did a great job. Highly recommend Mega Rooter. read more

Holy cow there is a reason they have 5 stars! I messaged them and Luis got back to me in under 5 mins. We have a main line leak and had called Roto Rooter who was supposed to come out 2 days ago, never showed up, promised us the next day, never showed. I messaged Mega Rooter and they were out within an hour!! Marco was SUPER friendly and personable, very thorough and knowledgable. He detected where the leak was coming and it ended up being worse than we thought. I wish all businesses were like Mega Rooter. Truly outstanding! Trust me when I say, these are the guys to call/message for any plumbing issues you may have. read more

Mega Rooter did a great job replacing an old cast iron pipe that my washing machine was attached to. Pipe was under sized under the house and kept clogging up. I messaged Mega Rooter through the yelp app and got a response within an 20 mins. They were able to send a tech to give me a quote within the hour. Quote was a good price after a bit of negotiation and they came back the next day to complete the work. I'm very happy with the work and the techs were really nice and knowledgable. Would recommend them to anyone that needs a good Plumbing service. read more

great costumer service my plumber Jonathan Jimenez, showed up on time and Gave me great prices for my clogged drains . I will be using their services again! read more

Cesar was great! Good prices and quality work. Would definitely recommend! These guys did a great job when I had an emergency leak!

This company arrived to check the source of water leak and did a great job, finding it. They worked fast and efficiently. They also contacted a company to dry the areas affected. The guy ( forgot his name, among so many others who came in / out of the house ) was very thorough in explaining to me what happened. When i asked him if he will be coming back, he said "yes", so I feel bad that he didn't,so I was not able to give him his tip. I highly recommend this Mega Rooter Company. Great service ! read more

Jason was fast, professional, efficient and did a great job. I highly recommend! Jack read more

I would not hesistate calling mega rooter plumbing next tine I have problems with my plumbing. customer service is very respectfull. Luis T. is an expert! he got the job done right away and he is very thorough! thanks again Luis T.! read more

Impressive, same day response. They took care of my plumbing problem quickly and professionally. I will use them again and highly recommend them to others. read more

We're very happy with our experience with these guys. The kitchen sink blocked up, on a Saturday, of course, and they arrived within a couple of hours. They had a partial fix that day but warned us that our 70-year old cast iron drains were in terminal condition and would need major intervention. They came back Monday and spent about five days on the job, even working through Tkaanksgiving day. The cost was high but, I think, appropriate for the size of the job. read more

Jesus fixed a broken pipe in our garage. Excellent customer service, timely response and quality work!

Called yesterday and spoke to someone, I was told it would be a free estimate to see the cause of the leak. However, when the inspector came out, he said that a leak detection is $150, he would only open the water to see where the leak is coming from. I told him I was told it was a free estimate, declined the request. What bothered me the most is his attitude towards when he was leaving, he sarcastically said "yeah this is the hardest job of the day" with a huge attitude. Even if I was thinking to call back and use the company, guess what? Not again at all. Really bad attitudes given out there. I have previously lost other jobs, I wouldn't just go out there and give out attitudes to people. read more