I had Marin Speedshop do a LOT work on my Vespa GTS 300 recently. From the moment I walked in, the…read moreteam at Marin Speedshop was friendly and knowledgeable. They took the time to explain the issues with my scooter and provided a detailed estimate for the repairs. Steve in service repair was awesome to work with. Due to supply chain issues, my Vespa was in their shop for over 3 months, as they patiently waited for many parts to arrive. Steve was super accessible and always kept me up to date on the work status. The work was excellent, as always. I've had them work on my Vespa 3 or 4 times now, and it has always been such an easy going experience, and my Vespa has been in great hands. I highly recommend Marin Speedshop to anyone in need of Vespa repairs. The team is professional, friendly, and truly knows their stuff. A+ service!

My 2018 Speedmaster is having a problem. The problem my…read morebike is having does not cause the bike's computer to generate and store a trouble code. The technician told me that if there's no code they don't know what to fix. Think about that. If the computer doesn't tell them what to do, they don't know what to do. They're not fixing bikes over there. They're just clearing error codes. There is no troubleshooting at all. Also I was charged $80 for the trouble of NOT finding the problem and NOT fixing it. Steer clear.

Not only do they have jet kits for everything, their customer service is second to none. They spent…read moreconsiderable time helping me trouble shoot issues with jetting my ZX11.

Bought a new exhaust for my 2015 KTM Super Duke R and I wanted to get the fueling dialed in since…read moreoff the floor, the SDR throttle can be a bit snatchy. I emailed Factory Pro and Marc got back to me right away. He told me to get a PCV and if I wanted it really dialed in, a fuel controller module to pair with it. I bought both and delivered my bike w/ parts to FP. About 4 days later Marc called and said, "it's ready, and it's running really well!" I rolled up there the next day and took it for a test ride, and he wasn't lying! Holy S**T! It felt like an entirely new motorcycle. The throttle delivery was smooth at all RPMs and I could tell right away that it was breathing better and had more power. It was low on fuel after the dyno runs they did, so I took it to get gas. When I merged onto the freeway I gave it the beans and took off with the front wheel waving in the wind! No clutch, and in 3rd gear, it easily wheelied under 3/4 acceleration. Needless to say, I was stoked! I got back, thanked the crew for their excellent work and loaded the bike for home. Factory Pro was quick, extremely professional, reasonably priced, and they know how to properly tune motorcycles. I will definitely be using their services again in the future.

Next level customer service! Minimotors USA is among the very best in customer service and high…read morequality micro mobility sales. Utilizing the latest in quality materials, including the all new industry standard self sealing self healing tires, which has entirely put an end to my flat tire experiences. stamped/labeled as "no flat tires" on dualtron scooters. john, price, and cooper are invaluable to helping with scooter choices when buying ones first, or 10th scooter. thanks a million minimotors usa!

The owner tried to write a retaliatory review due to their poor repair service. Never go to their…read morerepair service; they will mess your scooter I paid about $120 for tire/tube service in early May. After roughly three rides, the tire failed again. On June 9, I brought it back and was quoted about $90 for another tube and labor. I asked whether any part of the recent labor would be covered or discounted, and was told flat/tire service is not warrantied once the scooter leaves the shop. I understand flats can happen, but I left without confidence in the repair policy or customer handling and will use another shop going forward. He then wrote a retaliatory review due to this and never used my services or business before

I can't begin to express my appreciation for John, his techs along with their professional and…read morepersonal service. I've been a long time customer of John dating back to his days at Golden Gate Harley. John provides all levels of service and more importantly knows most everything about Harleys and what issues they can experience. Already talking about when I will need to go back after summer for its annual service. Needless to say I can't say enough!

Amazing work here, John at Motohaven has worked on my bike a few times. He knows exactly what he is…read moredoing on a Harley Davidson. I will always bring my bike here.

Personally known the owner Mark for years. Licensed, solid dealer and very amazing person. Every…read moresingle bike is gone through. I've bought quite a few bikes from Mark never had a problem. Highly recommend Mark and his shop to anyone looking to buy sell or trade a motorcycle.! He helped so many people get on a bike, also does towing!

From the owner: Quality Pre-Owned Motorcycles. Owner operated…read more Buy, sell, trade, consign. Delivery and short haul transport too. By appointment only.

If you're a new rider looking for a reliable and trustworthy motorcycle shop, I highly recommend…read moreTokyoMoto. I first reached out to them about my leaking fork seals, and I had the pleasure of speaking with Shawn. He told me I could bring my bike in for a quick inspection, so I stopped by and they took a look at it and gave me an estimate. From the beginning, Shawn was transparent about the pricing, what work needed to be done, and what I would be paying for. Before coming here, I had gotten quotes from other shops, and TokyoMoto's price for replacing my fork seals was significantly better. I was so happy with the price and how they treated me that I decided to have them replace my chain as well. Obviously, adding another service increased the original estimate, but everything was explained clearly and there were no surprise charges. I had seen a previous review mentioning unexpected or last-minute charges, but that was not my experience at all. Shawn was very straightforward about their pricing and what each charge was for. I always felt like I knew exactly what I was agreeing to. They were also fantastic with scheduling. Since my motorcycle is my daily commuter, they worked with me to find an appointment that wouldn't interfere with my schedule. Luckily, I ended up being able to bring it in on one of my days off, and everything worked out perfectly. The whole crew at TokyoMoto was friendly, responsive, professional, and transparent throughout the entire process. My bike came back riding great, and I genuinely appreciate the work they did. They've definitely earned my trust, and TokyoMoto will be one of the first places I call whenever my bike needs service in the future.

I am a new rider and purchased a used bike that I thought was having carburetor issues. I dropped…read moreit off at Toykomoto to look it over and perform some routine maintenance. Shortly after, my bike was still stalling. I called them back and spoke with the owner, Shawn, who wanted to make it right and personally came out to my place and kept my bike for a few weeks to try and replicate the situation. The entire time he had it, he would give me updates.As it turns out, it was just me being a noob and not using the fuel reserve correctly. Shawn was very helpful and professional throughout the whole interaction; I was only charged for the cost of fuel. This kind of customer service is almost unheard of, and I will not be buying/ servicing a motorcycle anywhere else. I cannot recommend them enough!

If you think you can depend on this dealership to take care of your motorcycle, think again. I…read morebrought my older bike in just to get new tires put on, and on the way home I immediately noticed a loud rotating noise that had never been there before. I called the shop and was basically told it wasn't their fault, that my bike was already in poor condition, and to just try riding it home to see if the noise went away. When I got home I saw my chain was left super loose and sagging onto the swingarm, my front wheel bearing is now failing, and the axle nut on the front wheel was completely missing. None of these things were issues before I took it in. They've been dodging my calls ever since and won't do anything to help. Now I'm stuck with a bike I can't even ride. Super disappointing that a shop that seems professional can have such dangerous and incompetent oversight that could seriously hurt myself or others. stay away at all costs. Update: After 28 days of being gas lit at every moment they finally fixed their mistake. they did want me to pay for them to fix their mistake but after twisting their arm and not giving in they fixed it for free. I was accused of taking the nut off my bike myself and blamed for the problems they caused. highly unprofessional shop and honestly for your own sanity just go to another shop. Im done with these people. no accountability. 0/10

Worst service: rude keeper-of-the-flame mentality, poor understanding from the service department…read more(perhaps because most of them were teenagers) and they never called or emailed to let me know my bike's service was finished. They looked to be put out in most of the departments if I had questions. Buy your bike anywhere but here and definitely don't get your ride serviced here.

I had an excellent experience with this company. I contacted several other shops looking for a…read moreHusqvarna EE 2 electric dirt bike for kids. Shops in San Francisco quoted me over $5,000 and required a special order. When I called Mack 1, the sales team informed me that Husqvarna owns KTM and that the bike I was seeking, the KTM SXE2, was in stock and identical to the EE 2. Not only did they have it available, but it was also much cheaper than what was quoted in San Francisco. I drove to Vallejo, which took just 30 minutes, and quickly returned home with the bike. Although the dealership isn't fancy and requires a bit of a drive, the fair pricing and the friendly, down-to-earth staff made the experience exceptional. I will definitely return to this dealership for my future bike needs.

This dealership is incredible...and that feels so bizarre for me to say…read more Years ago I purchased a Honda 250 for my wife to get started on and the crew made it so seamless , low pressure and simple at the time it stuck with me then. Up to recently I sold my CTX-1300 to them as I didn't need the bike to commute anymore and, yet again, super simple and no pressure situation. They offered a fair price. Perfectly explained my options on if I were to sell it private party what I could ask for and also finished by saying I had time to think about it as the offer was good for a few days (forgot exactly, maybe a week I'm not sure). I've had a couple bikes serviced from them as well and, same - easy and low pressure. There's been plenty other examples of extra gestures that sets them apart from just a motorcycle dealer/shop to a well operated welcoming place you know you're not getting screwed over which is what Mach 1 is - purely top notch Next bike I buy I will be stopping into Mach 1 before anywhere else, without question.

As a new rider, I recently purchased a used Yamaha R3 and wanted to ensure everything was in good…read moreshape. After riding for a few weeks, I noticed my forks were leaking oil, so I took it to Nor Cal Cycles for a repair. From the moment I walked in, Alfie greeted me and made me feel welcomed. He took the time to listen to my concerns and scheduled an appointment for me to drop off my bike. About a week later, Alfie reached out with some honest recommendations, including changing my tires which I happily agreed to. His honesty and kindness are truly refreshing in today's world. Where finding folks who take pride in what they do a bit tough. Alfie also shared with me additional advice about my bike once I came to pick it up, which was great. A huge thank you to the entire Nor Cal crew, and especially to Alfie for making this experience so smooth. I'll definitely be returning!

Crosspost of my Google review of my firsthand experience of renting a motorcycle from there, and…read morejust how blown away I was by the overall experience. tl;dr -- local area intimidated total beginner squid had a very good overall first experience renting a moto and getting on the road for real As a brand new rider fresh off my M1 endorsement, I came in more nervous than I'd like to admit. Nini at the front desk was absolutely perfect for the job imo: compassionate, reassuring, and exactly what a first-timer needs before throwing a leg over a bike for the first time for real. Freddie and Henry were great too, really easy dudes to talk to and very helpful with sharing tips and other pointers for me. I'll be honest, I dropped the bike an equal number of times on both sides over the weekend, all at zero mph (embarassing af). Symmetrically bruised ego, perfectly balanced. Returning it felt intimidating, but the whole team handled it with zero judgment and genuine professionalism. I didn't try to hide anything and they made the whole process painless, albeit with some monetary penalties caused by my inexperience (I own up to this though). I'm leaving with my wallet lighter but with my heart genuinely fuller for the experience. The environment this shop creates for nervous beginners like me is genuinely rare, and it made me feel supported and motivated to come back and do better next time. Will absolutely be back for my next rental and keep getting ride time in, because real experience gained like I did is priceless. The human element of the shop is just cherry on top, and makes me feel good I'm supporting a local business. Shoutout to Nini, Freddie, and Henry. You made a squid feel welcome.