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    Mejuri Santana Row

    3.4 (52 reviews)
    Closed 11:00 am - 7:00 pm

    Services - Mejuri Santana Row

    Piercing

    Mejuri Santana Row Photos

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    Hoops
    Lily S.

    This review is for their Santana Row store, and not the quality of their jewelry. I've shopped Mejuri online for years and have always been very happy with their jewelry. They are known for fine jewelry at more affordable prices. I like their dainty, simple, modern pieces. So, I was a bit let down during my (very first) visit to a brick and mortar Mejuri store. There's a guard by the door way and a "Line Starts Here" sign outside their store. I waited in line like an idiot and realized no one was paying attention to the sign. The store is tiny and should really hold no more than 10 people at once, but upon entering there's probably 20 people. The jewelry are not in display cases but just out in the open. Everyone is grabbing, trying things on, coughing on the pieces, and talking over each other. It was chaos. Because the store is so small, there wasn't very much on display. Also, there are no price tags on the pieces, so you need your phone to look up the pieces online. The few associates that were there tried their best to help out, but they could only help 1 guest at a time. After about 10 minutes inside, I decided not to purchase what I had planned to purchase. I'll stick to online shopping.

    Eunice C.

    Made an appointment for an ear piercing online a few weeks in advance. I recommend making an appointment as soon as you are thinking of getting a piercing done here because they tend to fill up very quickly. A hack is to check the website often because there are often last-minute cancellations, and you can snag an earlier slot. We got here and tried to see if there was an earlier appointment available, but there wasn't since they were fully booked so we ended up coming back after browsing Santana row. Random sidenote, is that the security guy here is very friendly. Make sure to check in with somebody a few minutes before your appointment and they'll show you the different options available. I wish I could remember the name of the sales associate (who was training to become a piercer?) that helped me look at the different options available because they were super helpful and shared their suggestions based on my anatomy. The only thing I'll mention here that was slightly disappointing was that they don't have every piercing jewelry from their website available. :( if you're looking for soemthing specific I'd recommend calling and making sure it's in stock. Modey was my piercer, and they were very professional and super friendly. They made my piercing experience which I was a little bit nervous for super comfortable. The appointment was quick easy and not too painful. I felt really taken care of when they shared aftercare instructions. I made my follow up appointment, but those filled up super quickly, so I recommend making them as soon as you're done with your first appointment.

    bracelets
    Alisa B.

    I have been so excited to check out this new location! No longer have to gamble on online shopping. I can see how all the pieces look on me before I buy. One look at the Pearl Station bracelet and I was convinced. KEEP IN MIND: This location is credit card only! Thank you Trina for such a lovely experience at this dainty little jewelry shop. She was very helpful throughout my transaction.

    Interior
    Annie K.

    I really enjoyed my shopping experience this Saturday. I've never been in here before and didnt really know how the counter was set up or anything. Just walked in and started browsing. Started looking at rings and the store associates are actually in the left side of the main jewelry bar! They could honestly pass as customers. Julia started talking to me and asking if i was looking for anything in particular. I honestly wasn't but started trying on rings while she told me a bit about all the different ones and she started guessing my ring size. She put a size 6 ring in me.. one that was 14k gold and with diamonds and i instantly fell in love!! So i decided to purchase and later realized i needed a size smaller but it was an easy exchange as well the next day. The rings are stackable, dainty, and very chic! Im happy with my ring purchase and thank u Julia bc she was really nice and helpful.

    Store front
    Irene L.

    Was super excited to find out on FB that Mejuri opened up at Santana Row! It is right across the street from LB Steak, and I recommend parking at the Winchester Garage which is the closest one. Today, 11/18 is the grand opening and they are having 20% off everything - with a minimum spend of $150 (excluding gift cards). Super cute and dainty shop with a live dj mixing some great music. They even have stylists on-site to help you with any questions you may have, or if you can't decide which designs to go with. I've only experienced browsing their jewelry online so it's so nice to actually see the items in person and try them out before purchasing them - saves the hassle of buying/gambling and having to possibly return them. A little disorganized on their first opening day, had to wait a little while to even catch an available stylist's attention. I bought a bracelet and a necklace but the bracelet was out of stock so had to place a separate order for delivery. Then it took about 20 mins after my transaction for them to wrap up my necklace and give it to me. Great timing for a grand opening because it's holiday season and I definitely will be looking to check off some Xmas list items for some family and friends!

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    1 year ago

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    4 years ago

    Grand opening today! Finally there is a store close to me in the South Bay! Extra sale on grand opening day so 20%

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    2 years ago

    The manager in Santana row is extremely rude, I have been a customer for many years but I'm never going to shop from that store anymore.

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    Page 1 of 2

    Ask the Community - Mejuri Santana Row

    Are they taking walk-ins for piercings or do I need an appointment? Thank you!

    Hi Christa, thanks for reaching out! All of our piercing appointments can be booked directly on our website and you can choose a time and date that works best for you. To book an appointment with us, feel free to click 'Piercing Studio' under the… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Mejuri Santana Row

    Julia the sales associate was sooo helpful and friendly in helping us navigate the crowds and show us pieces we were interested in.

    Mentioned in 3 reviews

    Read more highlights

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    My wife had just gotten her nostril re-pierced at Make Me Holey. She had selected them because they…read moreare a female-owned business, and she feels more comfortable with women doing her bodywork. She told me how amazing, professional, and clean her piercer was. She also told me that Make Me Holey uses hypoallergenic materials, which had been a concern for me because several of my older piercings had rejected during the healing process, and I attributed that to materials. Based on my wife's recommendation, I scheduled an appointment to get my septum pierced, on a whim basically. I showed up, got pierced, and left - super quick and clean. That was more than a year ago, and I still love my septum piercing! It miraculously seemed to heal instantaneously, and the size they recommended perfectly suits my nose shape (in my opinion). Love this place!

    Let me start out by saying when I went in November to get pierced it was such an easy and nice…read moreexperience. The location odds clean, the team was kind, and the process was efficient. But as I wrote this 7 months out, I have to say I am incredibly disappointed by the jewelry. I was told the jewelry was high quality, and if it breaks I just need to bring it in to get fixed. The problem is, what happens when it breaks and I don't have it? I got 4 ear piercings in November and as of today, 3 of those 4 have fallen out and gotten lost. The first was in February, the second in May and the third one today. And these aren't cheap earrings. I spent nearly $1,500 for these and to have them disappear after normal wear is incredibly disheartening. Would I go back, I don't know. Maybe. But I have to believe there is a place with just as nice people and less expensive jewelry that doesn't just fall out of the ear during the healing process.

    Photos
    Ear curation in yellow gold
    Ear curation in yellow gold
    Ear curation in yellow gold and Diamonds
    Ear curation in yellow gold and Diamonds
    Navel with chain

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    Navel with chain
    Baby Ear Piercing

    Baby Ear Piercing

    4.8
    (403 reviews)
    0.9 mi
    $$$
    Available by appointment
    Certified professionals

    I chose this place because they specialize in baby ear piercings, and I assumed that meant they…read morewould use a needle rather than a piercing gun. Unfortunately, they used a piercing gun on my daughter, which was disappointing since that wasn't what I expected. By the time we realized it, everything was moving so quickly and we were already there, so we decided to go through with it. The staff was patient and professional throughout the appointment, and the piercing itself was completed efficiently. However, the overall experience didn't quite match the premium price point. We paid around $300, which I expected, but I'm not sure the experience justified the cost. One thing that stood out was the amount of information sent before the appointment and posted online. While I appreciate being informed, it felt overwhelming and difficult to navigate. The website and instructions could be simplified quite a bit. When we arrived, the owner came to our car wearing a large face shield mask, which honestly startled us. I think the appearance made everyone extra scared. Overall, the service was fine and the staff was patient, but I was expecting a warmer, more bubbly experience, especially for a business focused on babies and young children. The biggest disappointment was learning that a piercing gun was used. Because of that, I'm not sure we would return, but the experience wasn't bad enough to warrant a lower rating.

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    Photos
    Getting our first (and second) ear piercings!
    Getting our first (and second) ear piercings!
    All Items for Each & Every Baby Ear Piercing Procedure are New, Disposable & Non-Reusable. Expert Piercer at Kids Ear Piercing.
    All Items for Each & Every Baby Ear Piercing Procedure are New, Disposable & Non-Reusable. Expert Piercer at Kids Ear Piercing.
    A more close up view of her selection

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    A more close up view of her selection
    Vampire Battle Mansion Tattoo and Piercing

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    I really like this piercing and tattoo studio. I came a couple of weeks ago for an ear lobe…read morepiercing and was scheduled with Eoin. I wanted to get a third hole on both ears. My piercer was really friendly and answered my questions. I felt comfortable and the piercing actually didn't hurt that much at all. Came back today to downsize and scheduled with Eoin. They did an excellent job again. Didn't feel a thing. I will come back and get more piercings. I really recommend and everyone was friendly.

    Mixed feelings about a service that ultimately wasn't provided. Communication leading up to the…read moreappointment was great--10/10 by text--and I appreciated the follow-ups from the team. However, after my first appointment was canceled, I came in for my rescheduled visit and left feeling pretty discouraged. The staff explained the risks thoroughly, but it came across less like informed consent and more like they simply didn't want to perform the piercing. I was told things like they had already turned down several people for this type of piercing, that I only had about a 30% chance of success, that it's very hard to be eligible, and that I could be left with a large mark on my abdomen. For a navel piercing--which is very common--that felt excessive and discouraging. What added to the confusion was being told that I had "the perfect anatomy" for it, yet all the guidance seemed aimed at convincing me not to go forward the more and more the conversation went the scarier it got. I was also asked to find jewelry elsewhere and come back because their gauges were too large if I still wanted the piercing done. In the end, I went to another shop and had the piercing done without issue. I can't fully recommend this place, but I also can't completely dismiss them--the experience just left a sour taste. Hopefully, fewer people walk away feeling turned down or discouraged at a shop that offers piercings..

    Photos
    Final tattoo from Shania (hellishxtattoos)
    Final tattoo from Shania (hellishxtattoos)
    The owner of the shop did my best friend's tattoo!!
    The owner of the shop did my best friend's tattoo!!
    Stencil

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    Stencil

    Mejuri Santana Row - jewelry - Updated July 2026

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