This place is very good for the price! We got a well done pepperoni and the meatballs. I think this place is missing a huge opportunity to make more money selling spaghetti. Their meatballs and sauce are very solid, all they have to do is boil spaghetti and BOOM we are here every month. It's odd they dont just boil some pasta but hey, we still had a good time eating. Service is always quick and the ambiance is casual and we usually pick up! read more

I have been eating at Mellow Mushroom for years, generally I have a good experience with the staff and the food is great...but I can guarantee that I will never be back to this location. The customer experience I had with the staff at this location was absolutely inexcusable and honestly pathetic. I arrived at the store early for my online pickup order. The young girl who greeted me at the counter had kindly checked on my order, let me know that my pizza was in the oven as we spoke, and got my drink ready for me while I waited. I sat at the counter next to the meal prep station and waited patiently, recognizing that they were busy during peak dinner hours. I watched my pizza get finished and boxed, and then walked over to the warmer to which I can only assume was because our side order of mellow rollz were not ready yet. I continued to sit there for over 20 minutes, watching several other to-go orders get handed out, and watching my order status on their screen turn from green to orange to red without a single person caring. The young woman handing out the to-go orders walked by me 10+ times without saying a single word to me or making eye contact to allow me to flag her down and ask her about my order. After finally turning to me and brusquely asking what I was waiting for, I told her that I was a pick-up order and the other girl indicated it would be ready 15 minutes ago. She promptly turned to the screen and scrolled to find my order in red at twenty four minutes late. Here is where this establishment lost my business. I can empathize with a busy dinner hour and many moving parts to orders that can get lost in the shuffle. I was patient with the fact that my order was 20+ minutes late. I can even understand her not being able to stop and address me earlier and I could have been more assertive to flag her down. However, I have 0 patience for the pitiful, piss poor customer service that I experienced afterwards. This woman proceeded to grab my boxes out of the warmer, walk back over to me, and TOSS MY BOXES AT ME WITHOUT A SINGLE WORD. She 'slid' the boxes towards me and turned right back around without even looking at me. She did not offer me a coupon or dessert for the late food. She did not offer to refresh my fountain drink that sat for over 20 minutes and got watered down. Both of these are excusable. But it is unforgivable that this girl, because calling her a woman would be a disservice to women everywhere who operate with manners and consideration, would not even look at me and either 1. thank me for my patience and for waiting so long or 2. APOLOGIZE for the fact that they blatantly fucked up my order. It's service like this that can absolutely ruin the customer experience and overshadow any other positive aspect of my meal. I promise I will tell every single person I know to avoid this mellow location because if they don't want to treat their customers like real people then their business reputation should reflect that, and they deserve the same amount of respect that they show their customers. read more

I was going in because they have some great advertisement running, but I was disappointed once I arrived. The interior was cute and ambiance was gimmicky in my opinion. The prices stopped me in my tracks from ordering-- $10 lunch special for one slice of pizza and a drink, no thank you! We just moved here from California and this was way worse than California pricing-- way worse. Go to California with those prices! read more

Good pizza, good service, good time. What I mean by good pizza is they had smalls I could order for personal use, and many choices, including a build-it-yourself. I like that because eating an entire pizza is awesome. As long as it's small. What I mean by good service is the gentleman was attentive but obviously an introvert turning on the "friendliness" for the job's sake. And the tip's sake. I know what that's like because I used to do it too. His awkward but kind attention was at once welcome and hovering. What I mean by a good time - it wasn't busy and parking was a breeze. I'm easy to please that way. However, I gotta say that it seemed to struggle with a kind of divey feel for a chain restaurant. Can't put my finger on it but something was amiss. The peanut butter chocolate cookie wasn't much of a win either. I guess the best thing I can say about this location is that the pizza was super delicious. Best, A. read more

See all

Best Service. Best Pizza. Best Atmosphere. I can't stress enough how delicious the Holy Shittake pie is. If you like creamy, rich mushroom and caramelized onion it's a great choice every time. I love the dough they use for the pizzas too -- very chewy and always fresh. read more

See all

Great evening dinner! Good music, nice atmosphere, and huge s/o to the gal at the bar (totally forgot her name). She was incredibly kind and sweet, heart warming smile and personality. Server name on receipt was: Night Bar 1 on 3/17 , hope they find you! The food was amazing read more

Mellow Mushroom Cary - The Steakhouse Pizza - Pizza Near Me - Cary, North Carolina

Great pizza and great beer. Friendly environment.Nice bar. Love the Holy Shiitake Pizza.

They gave us our pizza made incorrectly and the portion size of their artichoke dip is about a 1/4 of a cup which is definitely not worth 10.99. (it was cold when we got it) The pizza was made incorrectly after even calling to specify and confirm what we we wanted on the side. Not a good look and definitely not worth the money. read more

Mellow Mushroom Cary - Pizza Near Me - Cary, North Carolina

The pies were amazing and the service too! However, some of the slices had more dough than the others- not a problem because the dough is absolutely delicious. Loved it! read more

See all

The service was great, food was great but when you walk in this odor hits you. Very old smelling. Not sure if it can be fixed but I hope they can figure it out. read more

Great pizza with great deals and special. I went Monday with friends for the 20 large pizza. The best pizza ever is their wholly shitake pizza.my husband hate mushroom but love this pizza cause it that good. The staff is extremely sweet and we're very helpful! read more

Mellow Mushroom Cary - Pizza - Pizza Near Me - Cary, North Carolina

This pizza is amazing!! So so good. Our service was top notch. Even though we ordered food to go (visiting family and bringing stuff over) the staff took great care of us. The vibe inside is excellent and looks like lots of fun! Tasty pizza, excellent flavor combinations, friendly service and excellent atmosphere? Sign me up. Thank you, Mellow Mushroom pizza for such a wonderful meal! read more

See all

Place an order online for just one pizza. Was given a pick up time, 50 minutes. Got there and it ended up being more than 2 hours before the pizza was ready from the time of the original order. I regret tipping for this type of non- service. Sorry never again. No pizza is good enough to wait 2 hours for. read more

Delicious food and great service. We came in with a group and had a reservation for the patio. The manager kindly found a space for us inside as the outside temperatures were quite low. We had a wonderful experience. read more

We always end up here late, but the pizzas are really good. I love smash burgers. They are always so flavorful. I like the drink menu. The staff is nice when we come in late. It does have a corporate energy to it, but sometimes that's a good thing. read more

I want to commend the Cary branch manager on staff last night 12/16/2024. I mistakenly ordered the wrong pizza with black olives, (hate them), manager delivered. I must have look disappointed, he asked what was wrong. I said I thought I ordered meat special, but I didn't, said it was OK, I'll pick off olives. He insisted on bringing meat special for free! Awesome service! Highly recommend going here pizza, was delicious, one of the few pizza places with comfortable sit-down service. (Wife wished they still had the red potato pizza). read more

Their pizza is so tasty and I always have great service at this location. Friendly, fast & delicious.

Absolutely love their pizza. Their crust is wonderful. Nothing better than one of their pizzas Fresh out of the oven! Service is always good. Comfortable place to hang out and eat. I do miss the colorful old plates, though. the white new plates just don't have the same snap. read more

I've had a few different experiences at this location over the past year or two. I've ordered takeout twice and dined in once. The first takeout order was great, pizza was hot with good portion sizes on the salads. My second takeout order was terrible, so bad that I threw out most of it. I can't put my finger on exactly what was so bad, but the pizza just tasted terrible and the pretzel bites didn't taste right. Dining in with a group was different. The service was wonderful and truly the only reason for any stars at all. The pizza was, again, really gross. The cheese tasted mushy and liquified like the nacho cheese from 7-11. I've been eating at various locations of Mellow Mushroom all over Florida for 15 years, as well as the one in Asheville a few times. They've all been awesome! It makes me really sad that the one in my town is the worst one I've experienced. I hope they pinpoint the problem and fix it before they go out of business. I really miss the good Mellow pizza! read more

Me and my wife came to eat and forgot to take out some toppings off our pizzas. Annie and Mary helped us and we were able to get it situated while still being able to take the pizza home to a family friend. Great service even greater food!! read more

Yum! I love the holy shiitake pizza from Mellow Mushroom. We were craving pizza and this was perfect. The flavors are so delicious and their beer selection is pretty good too. read more

Mellow Mushroom Cary - Build your own with chicken, pineapple, and artichoke - Pizza Near Me - Cary, North Carolina

See all

Waiting 1hr and 45 minutes for a dine in pizza order is unacceptable, especially with an 8 year old. Unfortunately this restaurant chooses to accept any and all call in orders at the expense of service to their dine in customers. They clearly do not have adequate oven capacity as evidenced by the ever present 30 order tickets we observed all evening awaiting fulfillment. Until they decide to limit call in orders, be prepared for a lengthy wait if you choose to dine in. read more

We ate at the Cary location. Driving by and wife wanted pizza. So glad we stopped, the food, service and vibe of the whole place was good.

Friendly staff, good food, and beautiful decor! What more could you ask for! Highly recommend this place if you're looking for a pizza place in the area. read more

My first time here and we were very happy with our take out dinner choices. The mushroom pizza and the DIY calzone were both great, and more than enough for three hungry adults with leftovers to spare. read more

I thought it was alright my mom said not to give it any higher . My Friend says this - I am literally crying on the floor, my stomach can't take garbage. I brought some back for my dog (she drinks toilet water and eats out the garbage bags at times, so I thought she would eat it instead), she looked at me funny when I showed it to her, she started growling. Like that scene in good burger. Please don't make the same mistakes I did, the plates were dirtier then a middle schoolers mind. THE ART IS GREAT THO 10/10 read more

Mellow Mushroom Cary - Pizza Near Me - Cary, North Carolina

They took everything that was good off the menu. The food is still good enough but it just feels more corporate and cookie cutter. No more mushroom soup? Pizzas are made on a conveyor belt? service is still friendly and helpful, and the restaurant itself is still clean and looks nice. It's sad to see everything that made this location special disappear. read more

Ordered food for pickup at 8. Arrived at 8:30 and called for arrival. After waiting for 20 mins i noticed they were all cleaning and preparing to close, still haven't received my order. So I walked in. Nobody ever relayed the message i was there. So I wasted 20 mins on a school night and if i hadn't got out of my car and walked in I guess they would have closed without me getting my food. Great food but poor service. Guess it's back to Brixx Pizza. read more

My sister-in-law Suzanne told me about this place recently as I just moved to Cary. I swung in after running errands today to order a pizza to take home. WOW! The BEST crust I've had for fifty years. I brought home the Shiitake, Portobello, Button version in an olive oil and loads of garlic, smothered w parmigiana, mozzarella, and white cheddar WITH anchovies!!! I'm in heaven!! Thank you Mellow Mushroom!!!! read more

Mellow Mushroom Cary - Pizza Near Me - Cary, North Carolina

See all

By far the best mellow mushroom my wife and I have been to yet the food is good across the board from store to store but the customer service and care that this staff has is absolutely amazing I will definitely be going a little bit out of my way to make sure I come to this one. I'm blown away by the staff here. read more

We've been coming to this location for 10 years and had the worst experience we've ever had at any Mellow Mushroom tonight. We're used to this location being busy and experiencing waits, however we've also seen a manager walking around checking on tables and letting folks know if the kitchen is backed up. I'm not sure if that manager has been replaced, but throughout the whole ordeal this evening even asking for a manager we weren't approached by one. We ordered Parmesan pretzels and were brought salted pretzels with mustard, the waitress brought us some red sauce and apologized but there wasn't much she could do since we'd already waited so long for them and our kids were starving. Then when they brought out our pizzas, they made the incorrect one for my wife (the waitress realized it as she was putting it on the table - who by the way was one of the best waitresses there we've had, I would have given her 5 stars) and had to remake her dinner. Since they were busy we had to eat while she waited and the whole family was done by the time her correct food came out. Long story short all we wanted was an apology from the manager and they refused to come out and just had the waitress blame it on "being busy". 0/5 stars. read more

Came here for kid's birthday. Great for family night and group casual pizza anytime. Nice adult drinks too if needed! read more

Mellow Mushroom Cary - Pizza Crust Unicorn Birthday Surprise - Pizza Near Me - Cary, North Carolina

We went in on a Monday and sat on the outdoor patio. $3.50 craft draft specials with really great pizza on a crisp Spring evening. We got the large special pizza for the carnivores and I picked the tempeh hoagie sandwich. I was a little bummed when the 2 beers I wanted were on the menu but not available. I picked the only available stout but it was pretty good so the evening wasn't necessarily beer-free Kids loved the coloring menu with options for puzzles. Justin, our host was a superb help to make choices with the variety offerings. Had a free pretzel bite appetizer from the rewards email and it was so good we will definitely get it again. The pizza itself is not super thin crust but isn't a thick crust either. It is very filling given its Pan style, crusty but soft and puffy deliciousness. Didn't get soggy midway into the meal so that speaks volumes. The tempeh hoagie was a total surprise. Didn't expect to pack such delicate flavors so well- even the carnivore stole half of it! In the future we might just make a trip to sample multiple appetizers and get drinks. read more

See all

Mellow Mushroom's always a solid choice for pizza, but I've found that the service at this location is usually pretty slow - about 1.5 hours for a weekday lunch. My go-to's are usually the Holy Shiitake Pie (olive oil and garlic base, shiitake, button, and portobello mushrooms, caramelized onions, mozzarella, garlic aoli swirl, black truffle oil, chives, and fresh parmesan) or the Kosmic Karma (red sauce, feta, mozzarella, spinach, sun-dried tomatoes, roma tomatoes, and pesto swirl). Definitely recommend those two! Also, the 10 inch small size has always been big enough for two meals for me. read more

Mellow Mushroom Cary - Holy Shiitake - Pizza Near Me - Cary, North Carolina

Accommodating servers / staff Great food | love their hoagies Funky decor is the best read more

Management is great! Jessica and Keely helped to resolve an issue with uber eats and even threw in coupons + free cookies because it delayed the delivery time. Super personal and nice folks (great food too!) read more

Love, love this place. I sat at the bar and was able to chat with the bartender for quite some time, which was refreshing! Xavier is super awesome! I couldn't decide between the mushroom speciality pizza or the loaded baked potato pizza (yeah, that's a real thing), so I got a small of each. He really helped with my decision and was totally right! Each time I go in, it's something more, so props! Their crust is why this place is amazing! read more

Terrible! Service sucks. Bartender was our server and we were on opposite sides. I had to get up like 3 times to get our tea, lemons, box and bill. They were dead read more

I have been to numerous Mellow Mushrooms well over twenty years. The Cary location is the most poorly run. We placed an online order for two pizza to be picked up at 8:20 pm. We almost walked out with no food at 9pm. The kitchen was a madhouse, another customer was yelling at a manager while staff just stood around and did nothing. This is sad since other locations don't have these problems. read more

Hey, so, I NEVER leave reviews, but this was such a disappointing experience that I think people should be wary before spending their money here. I used to frequent Mellow Mushroom as a kid, but hadn't had it in years, as my career took me to a state without its delicious pizza. I recently moved back and have been craving it ever since. Last night I gave into the craving and placed a take-out order and spent about $45 on a half-and-half pizza that was half buffalo chicken, half mighty meat. I also got hot wings, and pepperoni bread. Honestly, I wish I hadn't spent a single dollar there and I will probably never go back, and highly recommend people avoid it. First of all, that's a pretty high price for that amount of food. I didn't care at the time, because I thought the quality would be as it was in the past. I was wrong. The pizza wasn't even COOKED. Literally uncooked dough right in the middle of the pie. Not only that, but the buffalo chicken half had no sauce on it! No base of buffalo sauce or ranch on top. The mighty meat half had entire slices without toppings! Like, what? That's what y'all do! Make pizza! How does this get made so poorly? The "crispy, twice baked" wings were so soggy that we tried to bake them again in our own toaster over to try and actually make them crispy, but they had very little sauce that wasn't hot at all, so we honestly just ended up throwing most of the 10 wings in the trash, as they were so soggy we didn't want to risk getting sick. Finally, the pepperoni bread. I have no idea what happened here, but they put it in a box without anything underneath it, SO THE CHEESE LITERALLY MELTED TO THE BOX. We opened it and were legitimately confused that half of the cheese was stuck to the cardboard, and we were only able to eat what we could pick off if it. Again, NO CLUE how a place can charge this much money and do such a bad job. Like, tremendously awful. The people who worked there were friendly, my order was ready immediately (pickup time was 8:07, we were there on time), so that's what the one star is for. I'd have left 0 stars if not for that. Honestly, I would have been happy to wait longer if it meant they were going to actually cook my food. I doubt they read this or really care, as the place seems very corporate now, but please, PLEASE, try another pizza place. This place isn't what it used to be and I think they're just trying to capitalize on nostalgia at the risk of their customers. I'm sorry if this review came across aggressively, I'm just so disappointed that a place I loved as a kid is now a place I never want to go to again. Update: The manager/owner of this location reached out and was extremely nice and apologetic. They refunded my money and have offered for me to come by and try out another pie, which I am more than happy to take them up on, as I love this place and hope it was just a bad night. I'll provide further updates once I return and give it another try. read more

See all