Sat 2/28/2026 PROS:…read moreBaked Stuffed Haddock- Excellent Shrimp Scampi- Excellent Prime Rib - Excellent Got plenty of Au Jus unlike Outback & Texas were I have to ask for extra Au Jus Website ordering is easy and efficient CONS: Ordered for 5pm pickup, received two messages that my order was ready. Arrived at 5:05 pm. Order not ready! Had to wait over 20 minutes

I hate leaving negative reviews for local businesses, but I also believe customers deserve honesty…read moreand transparency. For months, I've been using Captain Jimmy's online ordering system, regularly placing large Friday night orders for my friends and me during our weekly gaming nights. Over that time, I accumulated 790 reward points through their online rewards program. Although I noticed there was never an option to redeem points during online checkout, I assumed I would be able to use them in the restaurant. Today, I visited with my wife and youngest daughter. After our entire meal was ordered, served, eaten, and we received the bill, I asked to redeem my reward points. Only then was I told that the rewards program was no longer active. I asked to speak with a manager, but instead of speaking with one, another server came over to explain the situation. I was told the rewards program had been inactive for four months. The problem is that while I was sitting at the table, I logged into my rewards account and verified that I still had 790 points. The website was still actively displaying my balance and showing that every 100 points could be redeemed for $5 off, meaning my account reflected approximately $35 in available rewards. Despite this, I was told those rewards would not be honored. If the rewards program has truly been discontinued, why is it still being advertised on the website? Why are customers still able to accumulate and view points with stated redemption values if those rewards won't actually be accepted? This wasn't about the $35. It was about trust. Businesses should stand behind the programs they advertise or clearly remove them if they're no longer valid. Continuing to display reward balances and redemption values while refusing to honor them is misleading and left me feeling deceived. I sincerely hope Captain Jimmy's either removes the inactive rewards program from its website or honors the rewards that loyal customers earned in good faith. Unfortunately, based on this experience, I left feeling disappointed and misled rather than appreciated as a repeat customer.

Reliable, great for breakfast, fluffy pancakes, eggs are cooked to order - exactly the way you want…read morethem

The service was friendly and the atmosphere was pleasant, though the place could use some sprucing…read moreup. The food was typical diner quality; based on the reviews I expected to be wowed, and I wasn't. (When we asked our waitress what she recommends she actually told us that the hash comes out of a can...) But my biggest beef with this place is that they don't serve real maple syrup. At all. How does a breakfast place--in New England--not even *offer* real maple syrup?!

I stopped in hopes of a quick lunch to go but after getting out of car realized it was very hot and…read morewanted to sit inside and hopefully cool off while eating some seafood. Was welcomed in and quickly seated as their was no one else there eating at the time. I was craving oysters but after asking was disappointed to find out they did not have. So I decided to order soft shell crabs because I have never tried and noticed they were advertising as one of their specials. To be fair to the crab shack I am not sure how to rate soft shell crab because it was my first time trying but I found them very greasy and not appetizing. Fries and cole slaw was average. Service was friendly and attentive. I will probably stop in again because there was a good variety of seafood to try and appreciated good service.

This "restaurant" was absolutely horrible. I figured because of the parking lot having no cars that…read moremaybe it was just slow, and that I'd give the new place a go.....worst decision EVER!! As we walked in there was no staff around to seat us..and finally an old hag came around the corner all grouchy and asked us to take a seat. We did and she took our orders; I started with the Lobster Bisque and it had a layering of gooey stuff on the top, decided to stir it up and take a try and it was literally soured milk with mushy lobster in it. Fuckimg awful! Then I got the fried clam strips and let me tell you, those were far from clams.... I had my mother in law try them and it was definitely not clams. It was so disgusting. We asked for the check , paid the bill and left. Never going near that place again.

5 Star Lobster Bisque, and it was only 7 bucks! It explains why most of the people dining at the…read moreMGM Springfield Food Court on a Sunday afternoon were just getting their fix of bisque and oyster crackers. The Hot Lobster Roll was ok, nothing spectacular (3 stars if I'm being generous). The price was high and I've definitely had better ones for less money, but you're at a 5 star resort (kidding, of course) paying casino prices. It did come with fries, which was a plus, and maybe that justifies the price a bit. The fries dipped IN the bisque were good! Service was matter of fact with no personality behind the counter. It's counter service so I wasn't expecting much. I'd give it a solid 4 stars if you average my two items together. If I was ever back here, I'd go to Red Rose Pizza next door, but may stop in for a Lobster Bisque as a snack!

I've been here a few times during my jury duty stay across the street, and every time, got the…read moreperfect fish and chips meal. It's a good sized portion of 2 pieces of fish fried just right, crispy without being hard or overcooked, and a just-right sized helping of perfectly done fries. Shannon was heading the register, and she's both a joy and a powerhouse behind the counter, and is the "frosting on top" of a good lunch. We don't get to talk at all in court, and minimal while waiting between sessions, so it's great to have a kind lady adding a lil bit of light to some dark weeks.

This place blew all my expectations out of the water. Split the New England platter with a friend…read more The stand out meat was definitely the crab legs, but everything was great. The mussels were extremely large (alarming) but we had heard that from other reviews. Ordered a lemonade that was nothing special, but server took our request for extra lemons seriously. Bibs, gloves, and moist towelettes included. Pro tip: get a side of white rice! Rolling the rice into balls and dunking it into the sauce is a great experience. The vibes were casual but upscale. Very clean, and great decor.

Wow, slowest, slowest, slowest service of my life…read more We ordered the New England Fest. Our waitress's pager went off, and she said it was probably ours. Nope, we waited another 15 minutes. Finally received our food, no crackers for lobster/crab claws. After five minutes, we asked again and our waitress had an attitude stating they were being disinfected. We waited a minimum of 20 minutes for the cracker, and asked for another. She stated it was one per table. What? We had to ask multiple times for water. The corn was actually served cold like it had been previously frozen. The potatoes were mediocre. There were maybe 7 mussles for what they said was 1/2 pound. There was a ton of shrimp, 2 pieces of snow crab (1#), some clams and a lobster tail for $80. We added another small lobster for $10 (special). Also ordered 1/2 pound (1 portion) of dungeness crab for added cost. My favorite part was the butter and garlic sauce which was tasty. They had run out of both lomein and fried rice, so we ordered a side of plain rice. In the future I might get take out, but seriously doubt will dine in again after such slow and poor service. Total bill was over $200 with 20% gratuity added in automatically for poor service.

This place is awesome! We chose this spot for their vegan options. There are only two, but they are…read morereally good. The vegan meatball appetizer comes with three very large "meatballs" and tons of bread! Their vegan pasta dish is HUGE I was very full! Features vegan chicken strips inside, not just veggies! We went with our friends who brought their 1 1/2 year old and the staff was very accommodating. They also have a fun bar area that was full by the time we left on a Saturday. My only critique is that their mocktails were a little too sweet for my liking. Overall great restaurant!

This is probably my 1000th time coming to Latitude. I've been here for private parties, my…read morebirthday, graduation, Mother's Day everything. It's honestly one of the best restaurants in the area. I haven't been back since Mother's Day. My drink was good but it didn't taste like it had any alcohol. BUT the tacos??? Omg. I got the brisket tacos and the flavor was so good! I definitely want to go back soon just to get those again.

The food was delicious. The wait wasn't long. Prices equal to other restaurants…read more I would return.

Take Five is a friendly, old school, Italian restaurant. I have a gluten allergy so I couldn't…read moreorder the pasta. I had the filet with steamed broccoli and side salad. They don't have baked potatoes which I suppose makes sense considering everyone gets a side of pasta. The salad was unexciting, but OK. The fillet was overcooked, but OK as well. The broccoli side was hysterical. It was one huge stock of broccoli. I didn't get sick, which was good. There weren't many options there for me, but I was happy to have the filet. Everyone else enjoyed their meals. Take Five is not high-end or fine, dining, but it is a nice friendly neighborhood Italian restaurant that I would still recommend.

A strange place for sure. Looks like they used to have a salad bar, but not these days. Now,…read moredinners come with a salad that is fine but nothing special. They also include soup (pretty good deal). Tonight, it was a chicken and vegetable soup that was fresh and homemade. My wife and I split a sweet chili calamari appetizer that was very tasty. My wife had a steak (overcooked) and some stuffed shrimp (frozen and not very good). I had the prime rib, which was delicious and a very good deal. I got ziti with marinara as a side, and it was pretty boring and clearly not well seasoned. Unfortunately, there was a really off putting foul smell in the dining room and I have no idea what it was. Seemed like either old fish or a problem in the bathroom, but it was not good. The waitress was a great and very attentive. Service was excellent. Bottom line, this is a very mediocre restaurant. A lot of the things on the menu weren't very good at all, but others were quite tasty. Three stars. It's ok, but has pretenses of being much better than it actually is