Scheduled 10-12. Got a call at 12:09 stating 15-20 mins late. Then got a text at 12:35 that eta was…read more1:15. Service started at 1:20. I waiting at home with no idea they would be late until after the delivery window I signed up for. I've use their service before but will never book again. Poor customer service. When I came back I found the technician calmly smoking a cigarette in front of my house. The rims on the tires were barely clean, I had to touch them up. Streak marks everywhere on the interior. Not even sure if he applied the extra add on to the windshields as he didn't review my service, what was done, or show me a receipt. I paid $250 in cash after a "generous" 10% discount for the inconvenience. Very sad this ruined my Sunday plans and expectations.

One, it is easy to set up an appointment with them. Just go to their website, pick which services…read moreyour car needs ( sorry, they don't have SPA treatment, LOL ), and book an appointment. Two, they'll send alert that you're booked via email and text. Three, when the detailers arrive, they'll either text you or call you to let you know. Finally, when you go out to meet them and guide them to your car. In my case, my car was parked on one street and they told me they needed to be near the car. So we worked well together to find another parking spot. Lo and behold, we found one long empty parking spot. We both parked and they set to work. Took them a sweet two hours and a half. No problem, it's good not to rush anyone. My family and I walked over to our car when they informed us it was ready. Upon arrival, we were gob-smacked by the beauty of our dear Subaru. So clean. We looked inside and we gasped "Golly, it's like new." Hell yeah, I'll hire them again when our car gets filthy to the Nth degree. Thanks guys! You did great. Keep up the good work! You're worth every pennies.

This is an outstanding paint/body shop. Over the years I have used them three time to fix two minor…read morepaint imperfections, and a more serious front bumper scrape, all damages occurred while the cars were stationary in a parking lot. On each occasion Lafayette Auto Body repairs restored the cars to perfection, indistinguishable from new. The entire crew are a joy to work with and will offer various solutions to solve the problem, including simple low cost options. Use with confidence, you will not be disappointed. You may have noticed all my reviews to date on Yelp have been 5 star, this is deliberate. Life is too short to focus on that which does not make us happy. This is why I restrict my reviews to those things/places/services that make me happy and appreciate life. Sure, I have been to some really dreadful shops, hotels and restaurants etc., but, like I said, life is too short to spend time thinking and writing about them.

I had a great experience with this body shop. Arturo Montano , manager, was a great help and made…read morethe experience seamless.

AMAZING Service!! My car was SUPER dirty. My husband works with construction and uses that car to…read moremove his equipment, dirt, paint. I thought that they would not be able to remove the stains but they did it. I was so impressed!

After my comment, the owner quickly reached out to send someone back to reclean my seats. When the…read moreguy came, he said the first guys used a vacuum that smells bad, and didn't use the treatment on the seats as they should have. He put the treatment on them and yes, the car does not smell like mildew anymore. Not sure why anyone would use something on upholstery that smells so bad to clean. The treatment smells a little chemically but this is far better than the wet dog smell from before. I am giving this 4 stars because even with the reclean, the original team and also the second team did not clean my middle console/cup holder/ gear shifter at all (debris still stuck on it), and they left a spray film on my windshield that gives a bad glare at night. The two teams spent nearly 2 hours each time with my vehicle. Overall the outside of the car looks great, the inside looks mostly great, and now it smells a bit chemically but I prefer this over the mildew smell. Thank you for coming out to correct this problem right away.

Rip off dealership. Quoted me a price over the phone to change transmission fluid. $259.10…read moreArrived and checked in and was told the price is $478.00 I left and will never return here. Quote from Honda where vehicle was purchased $275.00. Same service drain and refill transmission.

Made an appointment and it was super smooth. The person who checked me in was really nice and…read moregenuine.

(Please note that this rating are compared to other lot dealerships and not to be compared to an…read moreofficial manufacturered dealership such as Toyota, Infiniti, Nissan, etc.) So this past weekend, the Boyfriend decided to look for cars around the area he feels most comfortable purchasing, Albany, CA. (Simply because, he had purchase practically all his cars in this area and no one has tried anything dirty to him yet) We decided to head down the San Pablo road and starting looking for cars in car lots. Mind you, I've never looked at cars at lots. In fact, I never bother even trying believing that all they want to do is rip you off with a car that will break down in matter of days. However, the Boyfriend was experienced in looking and talking to car sales men I didn't say anything to his choice. (You have to let the man do what he wants first; if it fails then put your two (2) cents in... softly) So after driving pass quite a few of lots, we finally stopped at this lot. From my perspective, this lot had the best car selection compared to the others on this road. I knew the Boyfriend was really wanting an Infiniti, but he was open to other types. We saw several Acura TL and a few Lexus he liked. I think because he dealt with this lot before (5 years ago) he knew he had to stop by this spot before buying any car outside of it. We parked and walked the lot. There were Rolls Royce, Mercedes, Infinitis, (I was attracted to the Nissan 240sx) Acura TL, Dodge Magnum, Lexus... you get my drift. (The other lots had a lot of Ford trucks, vans and SUVs.. and the Boyfriend wasn't interested in them.) This lot hit the right spot for him (and also for me). We saw two infinitis there. One had someone already putting a down payment to, but the black one (G35) was available. Before we went googoo gaga-ing over it, he wanted to walk down to the last lot on the road before really looking into that car. "We'll be back." he says to the salesman. The other lot (a block away), in my opinion, has the 2nd best car selection on this road. They too, had an Infiniti G35... however, it was bright red. (I always say, anything that's a bright color is a color that is setting you up, "asking to be pulled over") We took a quick glance at it and started back to this lot. He salesman saw us walking back up and instantly asked, "so, you want to start on that paper work?" (Straight to the point, I like it) While I walked around the lot and checked out their cars, the Boyfriend gave him the necessary ID to check his credit and all. His credit came back and was pretty much approved for about 90% of the cars in the lot. I came inside for a quick second to see what its' like inside. There was a receptionist which seemed as if she was busy with piles of paper work. An italian guy gentleman who looks tired and drained and stressed. And a salesman who's tired but straight to the point type of man. They discussed a bit more about the cars he was interested in. Like a child in a candy store, I just walked around looking at how clean the cars and awe and ahhing. (hehee) We didn't have any appropriate paper work so we left and told them we will return in the morning. (I had to work on a few stuff before we left home, so we didn't actually arrive 'til sometime in the afternoon) The next day, we just got out of our car and the salesman stood at the door way and shouted, "did you get the message?" I looked at the Boyfriend and he shouted back, "what message?" "You're approved for the Infiniti!" "Now thats what I'm talking about!" he shouted back. (Haha That was a nice way to start the paper work) When we walked in, instead of a receptionist and a older (what seems to be) italian gentleman, it was two young bucks and the salesman. One of them looks so focus that if you bothered him he looks like he's about to snap (this is the the accountant I believe, the good looking one). The theres the other guy -whom I'm still figuring what his role/position is- what seems to be very busy with absolutely nothing. He seems to be a bit of a grouch and lazy (by the way he drag his feet when he walks). I figure he must be related to somebody there is probably the only reason why he is working there. Anyways, after everything went through and the paper work was done (yes, we test drove it before started the paper work), we left. The Boyfriend was happy I can tell. But being a man that he was, he was holding it in very well. Customer Service wasn't the best that I've experienced but these people were honest and straight to the point. I like that. They also pointed out that we were the first (in a long time) that was honest and was able to down a whole first down payment to them. They actually helped pay the 50% of what was needed to get the other loan that would help the Boyfriend knock off a year off his payment plan. The verdict: Don't hesitate to get a car here. Good people. I like the salesman =]

these people are scammers they will hike up the price and lie about the mileage. I got a car that…read morewas almost $4k more than the price should be and I let them know that and also they lied about the miles by 800 that mean the car was really overpriced. i know 2 people with the same car as me and paid way less then what i paid they went to Zaza Auto In San Leandro i wish I knew about them before I went to these scammers

I routinely get my Oil Change on my Older 2006 Accord EX @ Jiffy Lube on University Avene near…read more10th. St. in Berkeley where I've always found the Staff to be Very Polite & Professional. Plus - they had an online Coupon for $ 12.00 this time to round it down from their new higher price of maybe $ 72'ish. However - MIDAS seemed to Advertise a Great $ 39.99 Deal Online. Upon Googling the ,' Nearest Location to Albany ' - I found a Store in El Cerrito near to Central Avenue on San Pablo Avenue about 3 weeks Ago. Mr. Paul , the Store Manager, was Polite on the Fone - Informing me that he could handle my request the same day if I reached there within about 30 minutes which I did. Upon arriving- I was greeted by Mr. Mirani who seemed an old hand @ the Trade having owned a Midas Store himself in the Past. S..o..o I decided to sign ' The Work Order '. I may've reached the store around 1:30 - 2p.m.'ish. Was informed there would be a wait as they had other vehicles ahead of me. I had only had 1700 miles since my last change around 04/25, but Of Course most Shops I've talked with Inform me that there is yet another ' consideration ' involved ' which is ' Oil Viscosity Breakdown ,' from Car sitting in Park Mode !!! As it's an Older Vehicle I toil hard to maintain - I will usually bring it in for an Oil Change as soon as the 15% Oil Life lamp on the Dash lights up. Since it was my first visit for an Oil Change - I asked the Staff present what brand and weight of Oil they use. To my ,"" UTTER SHOCK & Chagrin," the STORE MGR., Mr. PAUL retorted : " @ the Price you are paying it shouldn't matter !!! To this comment I retorted : " I shall remember that " !!! The above " Unprofessional'ism " put a " Bad Taste in my Mouth " !!! That comment was Unexpected & Uncalled For - Especially as the same Indovidual had been Very Polite & Professional thus far. In fact about a week prior - I had called as ' An Acquaintance ' stated her Muffler needed Replacement, and Mr. Paul had offered a hassle free ' Fone Quotation ' !!!! Whilst there , a Shop Hand ' had approached me to know where my wheel lock key was placed in the Car that indicated to me that a Tire Rotation might be Included with the Oil Change. S..o..o the next time I saw the Store Manager , Mr. Paul , in the Front Office where I was offered to wait on the Couch. He confirmed that ' Yes it is '. I shared I'd gotten my Newer TIRES quite Recently from San Pablo Tire & Wheel on 23rd. St. quite recently. Mr. Paul ,: " Oh U mean ' One Of those Places ' - whatever that means !!! Been goin' there forever, and the New as well as past owners have always been Very Honest & Reliable for me sans " SARCASTIC Comments " !!!! I had Good Luck @ a MIDAS Store in Sunnyvale on El Camino Avenue during Covid - 19 on July 4th. 2020 whilst attending a Wedding in Santa Clara. I remember they'd worked on my Brakes & Struts since I'd found the Ride ' A tad Bumpy ' !!!! The Owner-Operator was Awesome applying various Coupon Specials and Driving me to Grab some Lunch as Promised. I'd like to be able to Return to My Neighborhood MDAS due to Nice Promktuonal Rates, but DO HESITATE !!!!

My parents and I have been coming here for years. I haven't had to come really with my new car…read moresince 2017 it has been running really well. Midas and Paul have always been very honest and upfront. I knew I needed new brakes pads and that my cabin filters were due for changing. I only mentioned the brakes because those were squeaking and were a constant reminder that they were due. Once they took a look at my car they called me at the time they said they would to tell me what my car needed. Front and rear brakes and cabin and engine filters. They gave me a time my car would be ready and it was ready to go right on time! They even saved the filters to show me how filthy they were! (One had leaves in it!) For parts and labor it was $930 but I have always appreciated the great customer service and honesty here. Also, they quickly fixed my glove compartment that no longer had any resistance to it and was falling after the filter cleaning. Took 5 seconds to reclip what they missed. Thank you Paul and Midas!

My second mobile repair experience and I again am very impressed with the service. I recommend this…read morecompany. The replacement vehicle was a 2006 Ford F350SD. The replacement windshield even had the Super Duty logo!

Repaired smashed car window quickly and correctly Car…read moreparked on safe street had gotten bipped

Genuine, authentic expertise in Jaguars (Range RoverLand Rovers) elevated Fred's team on my list of…read moretrustworthy maintenance & repair shops in Marin County. Getting an appointment in this justifiably top level place can be challenging, but trust the process, be patient and you just might be happy you did. Diagnosticians like Vasco are a rare breed & he just gets in & does what few specialized shops can.

Fred has saved me so much stress. They know their cars and how to get them done efficiently. I'll…read moreabsolutely be back!!