Service Requested: Air needed in rear drivers side tire!…read more Service Refused: Gabriel Gabriel refused to put air in the tire after several requests, as he insisted on checking every tire, while also chatting with his co-workers. I've never received this type of failed service from any Discount Tire but I will never recommend this location as long as Gabriel is providing disservice at the free "Air Check". He never had the air hose in his hand or checked tire pressure. Apparently he was logging vehicle and tire information in his handheld device and possibly checking tread ware, which wasn't a service requested. Fortunately, I was able to go to another Discount tire and Edward put air in the tire within 10 seconds, as well as checked the source of any leak and didn't find one. This is the quality of service I'd recommend at any Discount Tire but did not receive from Gabriel. I'd suggest going to any other Discount Tire, if you want the service as expected.

Was super quick and easy to work with helped me replace my tires after a blowout within 30 minutes…read moreof being there.

Oscar came out changed all 4 tires on my trailer quickly…read more Awesome customer service, work ethic. Highly recommend them.

I used them before and had a great experience. Now either they are out of business or something…read morebecause I've been calling for a few days and messaged them on yelp and no one is responding. Going to look for a different company.

Kerry is the man of the hour…read more Went to the Allen location first and lost 20psi between there and here. Kerry went above and beyond to determine the issue in record time. A great example of excellent customer service.

Stopped in this afternoon to get two new tires, and a rotation is included free of charge. I was…read moreglad that my Tire Specialist Erik was working today even they close at 5p.m. I was able to be serviced.

Third time here changing tires. Best price for mount and balance if you bring your own tires…read more Quick, no none sense business. Just get in get what you need and get out.

Unfortunately I had a nail hit my tire and after going to discount tire where they told me I needed…read moreto replace the whole tire and get a new set, I found this place base on a similar review. The shop was about to close and a gentleman on the phone told me if I could make in 15 mins he could get me in and out! And he was right. I was in and out in 10 mins and only paid $15 vs $200 plus for a new tire asap. When I have my tires replaced in a few months, I know where I'll be going. You just made a new customer. This is the type of customer service I love to experience! Thank you Mike's Tires!

This was my second visit to CCA (recently bought out by the Driver's Edge franchise) for car…read morerepairs on an aging 28-year old FWD sub-compact. As with the first visit, although there can sometimes be delays in getting parts because of the age of this vehicle, still appreciated: - Clean facility - Knoledgeable, friendly staff - Free shuttle service - Competitive pricing - Thorough assessment of needed repairs and recommended service - Quality workmanship

Our 2022 Subaru Ascent was at the 60,000 point and in need of the 60,000 mile service. I needed to…read moretake the car on a long road trip at the ladt minute and just wanted to get the essential work done. A 4 wheel alignment and an oil change. They were able to get me in right away and were able to perform the work quickly, while also giving my car a thorough inspection, including pictures. The price was lower that I usually pay at the dealership. The staff was very friendly and seemed very knowledgeable. I am considering going back to them for the rest of the 60,000 mile service instead of the dealer.

Great!!! Very…read morefast!!! Waiting area is clean and bright!!! Very professional and helpful!!!

Wow great service here! Everyone is very kind and professional. I came in to get a flat tire fixed…read more(which they do for free), and even though I wasn't spending any money they still treated me just the same as a paying customer. Took care of my tires and offered me water/coffee while I waited. Ellaina was very kind and took care of my tire needs in a very timely service. I studied in the waiting area and got some work done while they worked on my tire. Will not hesitate to come again for any tire needs! Friendly people, fast service, free drinks in the waiting area, and fast wifi!

Man forget those 2 stars ratings! I got there Sunday before I came back to TN! The people were…read morefantastic! I told them I needed a used tire for my van. My man got the tire in less than 2 minutes. About time I got out my van, they had my tire installed in less than 10 minutes. And it ws only 65 dollars! Great price for a good used tire!! I'll rock with them again for sure!

I needed a used tire, called in to see if they had one available and was quoted $150 for a used…read moretire because it "has 70 percent life".

Took Mercedes here, 7.20pm. Not only did they do the work perfectly and better than discount tire,…read morethey were HALF the cost. My tires are EXPENSIVE, normally. Apparently Discount Tires put on the wrong front tires for my type of model. Not only did they diagnose why my 2 year old tire blew, they provided me even BETTER tires than I had on. Instead of blowing your money paying extra at a tire shop, where most of the cost is for their fancy garage and waiting areas....come here...It won't take 30 minutes and you'll save a fortune!!! Best Tire buying experience of my life.

Terrible. New tire install, I brought the tires and wheels. After installation, time to pay, their…read morestory changed from $20 for valve stems to the rip off price of $20 PER valve stem. It's a 95 cent standard rubber valve stem. Most tire shops throw these cheapies in with the price of a mount and balance. The yellow painted dot on a new tire, which is the manufacturer's mark for the lightest part of the tire, is to be placed on the rim where the valve stem goes. They do not know this very basic rule -- none of the yellow dots were lined up with the valve stems. I had to bring the car back the next day to have the fronts rebalanced because they were shaking so bad. After rebalance, the wheel weights were placed 180 degrees out from where they were initially placed on the wheel the day before. Not 140, not 160, 180. Mounting and balancing tires is about the easiest, simplest work you can do on a car. Follow some dead a*s simple rules, when you are done stick the mounted tire into a COMPUTERIZED machine so it can tell you where and how much wheel weight to put on the tire to balance it. These knuckleheads did none of this right. I wish I could rate less than zero. They are horrible. Wait for Firestone to open across the street and pay more to have it done right.

I came in with my daughter in law's car, a tire warning light was on and I'm sure she's too busy to…read moreget it checked as the tires looked fine. I'm not from Dallas so I looked up tire service near me. R&S was close and had good reviews. The place looked a little rough but again the reviews were highly favorable. Long story short, they were great. Quick and friendly and a simple fix and no cost. Wow! I'm a believer. Will tell my family to trust these guys with their car repair needs!

I have been to this shop a couple times, so when my sister got a flat, I sent her here. I would…read morehave never imagined the nightmare that followed. They sold us a used tire that was in NO condition to be on the road. I've purchased used tires before, and they've NEVER had holes or tears in them. Once the used tire was installed, my sister noticed the air pressure symbol light up on the dashboard. Before leaving, she asked them to take a second look at it. They told us it was fine and the light would turn off once we started driving. This was not the case. The tire they installed went flat within 8 hours, to no one's surprise. We called the next day and were told to bring the car back to the shop. The only problem? The car was NOT DRIVEABLE. The tire was so low that we risked damaging our car by even moving it. The manager, Junior, advised us to still drive on it. According to him, they've advised customers to drive on flats before, all the way from Denton to Dallas. Before trying to drive anywhere, we attempted to replace the tire with the spare, but the lugs were placed on too tight. Upon closer inspection, we saw multiple large holes and tears in the tire. According to their manager, Junior, it's standard to test tires before placing them on the car. It's clear this tire was not tested prior to being installed. On top of this, they ignored concerns about the tire pressure light being on after they installed the new tire, further endangering my sisters saftey. If they had taken the time to double check their work, it would have saved us the time and worry. We ended up having to stop at another mechanic on the way, since we were fearful we would not make it to the shop in one piece. The mechanics there were very friendly, changed our tire free of charge, and let us know we should not have been driving on it. When we finally made it to the shop, the employees realized they did not have any more used tires in our size. This begs the question- did R&S knowingly provide us a faulty tire, just to make a sale? The tire they sold us was the last one in that size. To top all of this off, I received the worst customer service of my life from Junior (manager) and the owner, Khalid. Junior was callous in his approach, did not have any empathy, and seemed unbothered at the severity of the situation. He rudely suggested we go to another mechanic down the street, despite fault clearly lying with R&S tires and wheels. We voiced our disappointment and intention to file a complaint with the BBB. When we finally reached a resolution of getting a new tire in the correct size, the owner, Khalid, sent us disparaging and unprofessional texts after we left the shop, further displaying R&S Tires' unprofessional business practices and horrible customer service. As you can read from other reviews on Google, R&S Tires does not uphold customer safety. Please save yourself the headache and pick ANY other mechanic shop in the area. You'll be thankful you did!

I had a tire rim that became warped. Gave this place a try. I was surprised how clean the place was…read moreand with level of service. The repair cost less than expected and they did the work over night (less than 24 hour turn around time). They did very good job restoring the rim. They reinstall the tire on the rim, balanced it, put the wheel back on the car and put the spare back. Very complete service. I highly recommend this place.

I had some significant curb rash on a couple of my HREs (ouch!) and it was time to get them all…read morerefinished. After talking to the local car community and less than good experience with other repair shops, I chose Wheel Repair Solutions to get this important project done. They did an excellent job, mounted a fresh set of P-Zeros and it looks great, and at a competitive price. Top recommendations!