I'm a single mother and only had BMW taking care of my car as I don't know anyone that I can trust…read more But today I got a nail on my run flat tire and BMW in Northfield recommended two auto shops as the tires don't need to be changed just yet. Got to Hectors and within 30 minutes my tire was fixed. They reassured me that everything is fine now and I can say that I am very pleased with their services and comfortable going back to them again.

I have had multiple items with my Jeep fixed. I trust John and the staff at Hector's with any…read morevehicle I drive. They do a great job and they are reasonably priced.

I used to work in Northbrook, and found Calbri Automotive and Bill (renamed Bill's Automotive) to…read moreservice my Subaru Forester. It was so convenient to have a mechanic close to work. I could drop the car off, get a courtesy ride via his then business partner, and then pick up the car after work and drive back to Lombard. This relationship lasted about 7 years until the job vanished. I was just doing a review for another shop and thought about Bill and all the trust I had in him and his crew. So although this review is somewhat late in coming, I believe that good people and good business people remain true to their image. I would trust Bill as much today and I did 15 years ago, and want to THANK him for all of his good work, fair prices, and for taking care of my car so well for the time we used the shop. Best of everything to you Bill!

Bill has taken care of my family's cars for years. He is reliable, honest, and does great work. I…read morelive out of state now but still bring my car in when I visit because Bill is so trustworthy.

Had my tires from Tire Rack shipped here and Manny was awesome. They installed them asap, did a…read moregreat job and it cost me less than what tire rack quoted me. I highly recommend and will be bringing my car back in the spring to switch out my winter tires.

Manny is extremely honest. Tells you upfront what the cost will be. I used to go to him when he was…read morein Winnetka too. Always happy. Recently I made a huge and stupid mistake. I poured antifreeze in the windshield washer compartment. Windshield washer liquid is orange and this was pink same type of bottle. I was really worried I ruined my car. I brought it to Manny, he gave me an estimate and said I could wait. In the end he charged me 1/2 of the original price because he was able to flush it out. I'll be a loyal customer forever.

Highly recommend this great local auto shop. We have had multiple cars serviced here for over 20…read moreyears. They are honest, knowledgeable, kind, and so reasonable. Teresa keeps excellent records and is very communicative. Mr. Lee goes above and beyond!

I am a neighboring business and I have attempted 3x to do work with North Town. Unfortunately, the…read morereviews are accurate that the woman in front is awful. I tried stopping in and was told they don't accept walk-ins and that I had to make an appointment. So I made an appointment and when I came back at that time, she told me they don't service tires or have capacity for oil changes. WHY did I make an appointment then? I came in person again years later to inquire about service and again was informed TO MY FACE that they have enough customers. My jaw dropped and I told her I will never try again and walked out as she was raising her voice at me that I didn't give them a chance. Bewildering.

This company said my vehicle had safety issues, and they even gave an enormous price, with even…read moremore things they said was a requirement to fix...that I was willing to pay for. I ended up taking it to a shop and got done what it needed for 2grand. The vehicle is riding without an issue. The man who works your front desk was speaking for the mechanic and that lost your business money, if you care? If your shop isn't capable of doing the work, just say that. Don't disrespect a customer (I've had plenty of work done with multiple vehicles there). Did he sky rocket the price because they didn't want to do the work? I'm honestly still shocked and confused by the whole situation. Crooks

C&M has come through again as our hero in servicing our Jeep Grand Cherokee Summit!…read moreOur air suspension was malfunctioning and the dealer gave us an astronomical estimate to repair on a 6 year old vehicle. With some creative thinking, C&M repaired our car with a used part. It works perfectly and they saved us THOUSANDS of dollars! Thank you C&M for your expertise and listening to us. You are the best!

I understand the importance of alignment for cars so I wanted to make sure I went to a shop with…read moreexperience and I couldn't have been happier to coming to thalmann. It's a family owned business and you can tell how much they care. The shop and equipment are so clean and it's nice to see they offer a key drop option to accommodate appointments. They also perform suspension repairs at the shop as well. It's great to have such a knowledgeable team that greets you with a smile. Pricing was reasonable as well compared to the corporate tire shops. I've already recommended friends and will continue to. Thank you for taking care of my car. It drives great!!

I have used them twice on two different cars. I would return. It is nice to have specialist doing…read morethe work

The most OG place of all time! We need to bring back smiths and take over hectors bc I am gonna…read morecrash out ahh

Was Smith Tire & Auto, now Hector's Auto Repair!…read more Rich owned this place for 50+years. Hector bought it from Rich & has managed to keep the charm! Good old fashion "high customer service"! Repairs done properly! Prices more than reasonable!

My car was shaky when in idle and accelerating. I didn't remember when the last time was that I'd…read moregotten my spark plugs changed. I also needed my air pressure sensor replaced. I had both the engine light on and the air light on. The error code said misfire. They took care of my issues within the time specified and within the quote! They were courteous and patient, even though they seemed busy. Their prices are good too. I'd go to them again!

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.