TLDR: Trustworthy, Laid-back, diligent, cost effective…read more Recommended by a women who was frustrated by being taken advantage of by OTHER repair shops. They are great at explaining the difference between 'this is a problem-don't drive' vs 'this is a problem, fix in next 15k miles'. I thought I had a bearing issue. They looked at it and said it was a tire issue that really did need prompt replacement. They could not fix it that day (too late to get new tires). So they recommended another shop nearby. Another time, they declared an issue was beyond their ability and suggested the dealer. Much preferred than spending for half a job before they got stuck and cost me a bunch. They seem to handle everyone's car expertise level very well based on overhearing them work with other customers.

They did an excellent job at a great price. They're honest about letting you know which parts need…read moreto be replaced right away and which can wait until later.

This auto shop is right beside the Mobil on Waukegan Road. It is kinda small and rundown, not a…read morepretty sight. But pass over this auto shop at your own expense, if you are willing to pay premium price to make you feel better with better aesthetics and maybe a comfy lounge with a cup of complimentary coffee. But you do realize you have to pay for those extras right? Ya, I did, $45 for oil change! Here at Shin's Accu Auto, oil change, check brakes, and tyre pressure in 30 minutes for $25! This is the second time I have come here after a friend recommended them for their great price and quality work! The Korean boss doesn't talk much, but he knows his stuff and is very quick in his work. His staff is more talkative and is really friendly and helpful. I had a few questions regarding my car and he gave me great advice and always trying to help me save a few more dollars!

The mechanic, Jess, was friendly, polite, and professional. He took us right away and had our tire…read morepatched in less than 10 minutes. He then charged us an incredibly reasonable amount, finally explaining that the warning light on the dash would go away after driving for a bit. A competing business down the road which advertises themselves as a business that does just tires had previously told us that the tire could not be patched, and wanted to charge hundreds of dollars to replace the tire. Don't go to them, go to Shin's Accu Auto. These guys are the best. I live and work in Deerfield, I'm going to recommend them to everyone I know.

I took my car in to have my brakes and exhaust system examined. I had been experiencing some…read morestuttering with my breaking. I could hear the exhaust system was no longer performing its intended purpose. They determined that my entire exhaust system needed to be replaced as well as a good bit of work that was needed on the brakes. These two jobs were not inexpensive, but I give them enormous credit for being very fair with their pricing and extremely pleasant to work with. I'm very happy with the work that was done and the friendly, personal interaction with Mike (The owner?)

These guys are seriously the best. Let's start with experience. I've know Mike from when he was…read moreat the local gas station at the corner of Waukegan and Lake Cook (yes, Joe Booth's old Standard Station), then for years he was at the station in the center of Deerfield, now for year Mike & Mike have run what I would say is one of the most reputable places to get a car worked on. These guys will tell you what's wrong with your car, tell you what they can fix and tell you what to skip or is not in their areas of experience. Just had my wife's car worked on there and my mothers-in-law's car looked over. Save me hundreds over dealer prices and again trusted people.

They are amazing. Wonderful customer service During the freeze they helped with a dead batteryread more

Kevin, at Deerfield Shell, is the best mechanic I have ever experienced. He has kept my 1996 Jeep…read moreGrand Cherokee Laredo running in top shape. He diagnoses problems accurately and recommends repairs only when it makes sense. The quality of his work is exceptional and his prices are always reasonable.

My mom brought her car in because she has a Wrangler and had a weird feeling when she was on the…read morehighway. So she was referred here and they tried to sell her something that was covered under the jeep warranty, tires that she didn't need. And brakes that she also didn't need. She ended up getting a 2nd opinion and they confirmed that her tires and brakes were fine and they confirmed that Jeep will cover that suspension issue. D & R also kept the $107 to try to rob her of things she didn't need. Now she's going to another place that is 20-25 minutes away that were honest to her. This places gives the auto industry a bad name. STAY AWAY FROM THESE PEOPLE!! Crooks

This is my first time ever feeling the need to give a business a review. I took my car in to get…read morethe power steering lines replaced. I picked up my car right before closing. The next morning I noticed a bracket sticking out the top of my hood. To my surprise it was a bracket that holds down the power steering lines. After realizing they forgot to reinstall it, I took a closer look around where the work was performed. The front right wheel well/bumper was missing a clip and flapping in the wind. There is also a splash bracket missing. All these items are parts that had to be removed in order to put the new power steering lines in. I fixed the rest of the issues myself. When I called to ask the manager if they had the missing bracket his response was "we have master mechanics here and any bracket that we take off we put back on." Well attached are the photos... I sent an email as well to see if they had the missing bracket but no response. My power steering does work fine, but everything else being wrong/missing doesn't give me peace of mind. Based on other reviews this family business, with a good reputation, was sold and a lot of the good mechanics left. I wish I had read that before taking my car there. Edited based on owners response below: You can see the two circled bolts where the missing bracket was. About 1 inch above where the bracket was is the power steering lines that were replaced. By saying "You emailed pictures of the bracket and it is not in the area we worked on" is clearly not true. It 100% needs to be removed to access the lines. It just goes to show this place will not take any blame for anything and is dishonest. I never received a call/email back after I emailed the photos. Take my car back to get looked at? No thank you. I fixed all the incorrect work myself. It's not even about the missing bracket, I already replaced it. The company's response and how they handled this situation goes to show how they are unapologetic and constantly deny something possibly could have gone missing.

I have had a previous good experience with Golz, however, this summer my car repair went terribly…read moresour. My car overheated and wouldn't start, had it towed on June 15. I filled out the form with financial limit of $1000, left key and form in the overnight mailbox repair authorization. Said the car was ready Friday, I came to P/U Monday, car wasn't ready. Told to come back Tuesday, Tuesday waited 3 hours. The bill was $3843.70. I drove the car 68.2 miles and it overheated on June 30. When I called Jeff to have it towed in again he said we would 'work it out' the tow. He told me they needed at least two weeks before working on it. Since this was a 're-do' of previous repair, I believe the better business practice would be to schedule my job ahead of others. The second tow and repair involved hoses (which weren't needed the first repair), and a second anti freeze fill, and a thermostat housing etc.... again, which would not have been necessary had the first repair fully and properly fixed the overheating issue. I asked Jeff to have all the replaced parts saved. On July 29, I picked up the car (30 days in service the second time) asked for the parts and Jeff said Frank, the mechanic couldn't find the parts. This bill 527.17 and again no parts returned. No car for a total of 38 days. Jeff response "I don't break them, I fix them" - and "I won't be working on this car again" - and "I'm not paying for the tow".

Simply said...they are the ultimate best!!...fine quality work and fair priced...have been with…read morethem for many years!!...have tried others including dealers...don't waste your time with them!!

Took my BMW in to get all the fluids changed (transmission, transfer case, and brake flush) and had…read morea really good experience. took care of everything, You can tell they know what they're doing, especially with Euro cars. I originally didn't plan on changing the diff fluid, but Rei recommended doing it while the car was already there and explained why it was a good idea. I'm glad I went ahead with it. They also took the time to inspect my front struts while the car was there and let me know they're starting to go and should be replaced soon. I appreciated them pointing that out and explaining it instead of just ignoring it. Their pricing was fair too, especially after getting quotes from a couple other places. The whole process was smooth and the car honestly feels better driving now. Definitely a shop I'd come back to and would recommend if you need work done on your car.

My car was shaky when in idle and accelerating. I didn't remember when the last time was that I'd…read moregotten my spark plugs changed. I also needed my air pressure sensor replaced. I had both the engine light on and the air light on. The error code said misfire. They took care of my issues within the time specified and within the quote! They were courteous and patient, even though they seemed busy. Their prices are good too. I'd go to them again!

I'm glad I tried this place based on the positive reviews because I had a really great experience!…read moreSince you're going to be spending upwards of 45 mins at this place it might as well be comfortable. Their waiting room is nice, clean, and spacious. There are complimentary coffee and beverages, tv and Wi-Fi (and it's fast enough to stream an episode of Game of Thrones). I took my car in for an oil change, but they threw in a car wash and wiped some of the dust off my dash. They also performed a full visual inspection and recommendations for my next service. I felt the price was fair and not once did I feel like they where screwing me over like I sometimes feel at the dealership. As I left, Dave handed me an envelope that contains a free gift, but I must not open it until the next visit. I was going to come back anyway because of the quality of service, but this was just icing on the cake. I wonder what it is...

I went back to get an oil change here because of the great service I received last year…read more Unfortunately, the service I received was horrible and have lost trust in this place. Went in on a Friday afternoon for a scheduled oil change and was there for 2.5 hours! I was told that my car was done so I paid for the oil change. Side note: I was told AFTER I tapped my credit card that there would be a 3% fee. I asked if I could use my debit card instead. There was an option to select Yes or No to the fee so the lady behind the counter clicked No and said the charge still went through. What is the point of having this option??!! Irritating and somewhat shady. Back to the story: The lady saw me get ready to go and did say that my car would be another 10 minutes because they had taken it to drive around the block. Fine. I waited and waited and my car still wasn't ready and no one was available behind the counter to ask. Luckily another man came out to help another customer and I asked him about my car which he automatically brushed me off with a response "yeah it's coming out." But still no car. Another man came out to help another customer and I asked him if he could check the status of my car which I got an annoyed look from him with no response except he just walked to the back and asked about my car. Seriously?! No one else came back out but I heard someone yell "it's coming out right now" and when I looked outside, my car was being driven out of the garage. The man driving my car apologized and explained that the lady should have communicated better and told me that they were still performing tests which took longer than she told me. "Performing more tests", "driving it around the block"...generic excuses thrown at me while not being told exactly what the real status of my car was, all the while behind an enclosed garage with no visibility to what they were actually doing with my car. I don't like being treated like this especially because I didn't see them treating anyone other customers like this. Like the other bad reviews on here and Google, the service you get here is hit or miss. You might save some money on a couple of things but just think if it's really worth it including the time you lose. For me, it's not worth being treated like this and not being able to trust the level of service I'll be getting.

I was in a bind- leaving town and had a nail in my tire- Daniel fixed it in the time frame we…read moreneeded and job was completed early Strongly recommend

It breaks my heart to write this review, but I'm appalled by what has happened. Something has…read morechanged at this location. The technician purposely damaged my vehicle. Each wheel had significant damage from the impact gun. Another part of the vehicle stopped working at the same time. This part was recently installed at Firestone eight months earlier and should have been covered under warranty, which they refused to honor. Each wheel costs $450 each. I certainly learned my lesson the expensive way. Instead of creating a situation, I decided to take my business elsewhere. Don't get pissed at the customer because the tech is incompetent.

Ray's auto service is simply , good ! When it comes to auto…read morerepairs,I'm at a loss to understand. Ray explains what repairs are needed & gives you a price that is very reasonable. For me his work is second to none,just unlike most auto repair Ray is a good man & knows his stuff Thank you Ray

Ray fixed my vehicle's AC and explained the issue they found and the fix. He also explained what…read morethey found during the complimentary full diagnostic. Ray was thorough and not pushy. He allowed me to decide what I wanted fixed and gave me an itemized list in case I wanted to follow up in the future. Definitely recommend