Our tire popped on the 15 a little outside the strip and a instant Towing was able to get us in…read moreunder 20 mins! This was early in the morning and everywhere else was closed. Efran was so kind and accommodating. He was able to fit me my husband, mother in law, dog, and baby in the back of the truck and drove us to the nearest place we found to get our tire fixed but charged us way too much. Efran gave us good advice for another spot and drove us there. Price was really reasonable!!! Recommend if you're in a pinch.

This was the best experience with a tow company I have ever had. I called for a tow and they said…read moreit would be about an hour. They showed up prior to the promised time. Efren hooked up the car with ease and dropped it at its final destination. Efren really went above and beyond. Both my son and I have saved their number in our phones in case another tow is needed in the future! The price could not have been beat!

Unfortunately, our experience with this shop was extremely disappointing…read more We originally brought our car in on June 29 to have the shocks replaced. After picking it up, we immediately noticed a clunking noise that had not been present before the repair. When we brought the vehicle back, we were told an additional part needed to be ordered. From there, communication became a major issue. Days passed without any updates, and our attempts to reach the shop went unanswered. However, after my wife posted a negative review, we received an immediate response and were told to bring the car back in. The new part was installed, but the problem persisted. At that point, we were told a "brand-name" replacement part would need to be ordered instead (why is he not using brand name products?). While we understand that repairs don't always go as planned, we were left without confidence in the reliability of our vehicle and received very little proactive communication throughout the process. By July 8, we still had not heard anything, so I called to check on the status. During that call, the owner informed me that the part had actually arrived the day before and that he was planning to call us to bring it in "within the next few days." After already waiting more than a week, this was frustrating. What bothered us most was the way our concerns were handled. When I explained that we were unhappy with how the situation had been managed, the owner immediately became defensive. At one point, he told me that he "isn't responsible for my emotions." When I expressed concern that we had been left without reliable transportation, he responded that the car was "completely fine to drive." Given the ongoing noise and unresolved repair issue, this was not reassuring. A quick google search proved that the statement was not only incorrect but negligible and could have caused major damage to the car. When I asked whether we could receive a refund and take the vehicle elsewhere, he said that refunds were not available. The conversation became increasingly unproductive and hostile, and he eventually refused to discuss the matter further because my wife had signed the paperwork rather than me, despite the fact that I was present when the vehicle was dropped off. Shortly after the call, he texted my wife and stated that after installing the new part, he no longer wanted to service her vehicle because I had been "rude" to him on the phone. To be clear, I never raised my voice, used profanity, or became disrespectful. I simply expressed that we were unhappy with how the situation had been handled and wanted to explore our options. Our frustration comes from the lack of communication, the delays, and the dismissive and defensive responses we received when trying to resolve the problem. Additionally, we were completely turned off by the fact that the parts he uses is not of good enough quality that would prevent this issue from the first place. It took three total installations to resolve the matter, the first two was with his own parts that failed, the third was with a brand name that worked. In the end, we were left feeling unheard, unsafe, and without confidence in either the repair, the customer service or the shop. Based on our experience, we would not return and cannot recommend this shop. EDIT: I had a feeling that the owner would reply. But as you can see, there's nothing that addresses the way he treated us just that he repaired the car. Yes, he repaired the car after failing to do so the first 2 times he worked on it. He let us drive off twice with an impaired car that was caused by him. Guess all that he cares about is doing the work EVENTUALLY, not doing it right or doing it well the first time. AVOID.

Rear shock absorbers were replaced this past Monday. After driving away there was a loud clunking…read morenoise that wasn't there when I brought the car in. I drove my car back to the mechanic and got it looked at- he did something/not sure. I drove away again and still the clunking is there, so I went back again to the mechanic. The mechanic said- they needed to order a part and it would come in Tuesday. It's now Thursday of the following week- I can't drive my car, they won't return my messages on the phone or email. My car now has a problem that wasn't there when I first brought it there. I really just want them to contact me back and fix my car correctly. The mechanic is rude. If you have an issue with faulty parts, don't expect him to do anything about it. Also go to a mechanic that can actually fix a car.

Called and gave all the information for a new transmission said they would call back and never did…read more Changing this review to a 5 star. They called me back after they found my number was off by a digit. Front desk was great and very informative. Seems like a great place.

Needed some help after trying to diagnose an issue myself on my Jeep JK, Bryan was very helpful and…read morehelped me out diagnosing the issue and creating a game plan to get this Jeep up to par. I definitely will be coming back, very truthful, helpful, and honest work!

I have been storing my motorhome and using their repair services for over 5 years…read more Today, I had an unscheduled emergency repair needed and I was told to bring it in right away.. I was taken care of within minutes of my arrival and the issue was resolved in less than one hour. Service people were friendly, courteous, and professional. I would recommend 24-7 Motorcoach to anyone who wants to keep their Motorhomes, or other special vehicles in a clean climate controlled environment!! Well done! Special thanks to Tracy and George!!

Purchased a 2020 Fleetwood Motorhome in May 2024 and paid in full…read more When we picked up the motorhome we did not receive a walk through and the receptionist handed me the keys, temp plate and paperwork. I took the paperwork to DMV and presented the title and was told the dealer had to send it in. I returned the title to the office manager in early June 2024. Left several messages over several months. It is now 1 year later, and I finally received the title because I threatened a lawsuit. The new office manager was professional and helpful. I would not do business with them again...

I called them because of some paint damage to my 2020 KIA Stinger GT. The rear spoiler had bubbles,…read moreindicating it wasn't painted correctly. The front, however way my fault; I was trying to change out the KIA badge to the "E" emblem that the Korean versions have, and damaged the front bumper. I brought the car down and spoke with Steve, who after talking to me gave me a quote and timeframe that sounded very reasonable. He said that if I brought the car in on a Monday, he would have it back by the end of the week. Brought the car to the shop that following Monday, and the work was done on Friday as promised. These guys do quality work, and treat you like you're their old neighbors. Fantastic customer service, and even better workmanship. The car looks awesome, and he even put on the new "E" emblem on the front for me. I'm posting pics so you can see the night and day difference and final results. I will definitely come back to this shop if I need body work in the future.

I had to use their service again because a coward scraped my back bumper & did not leave a note! I…read morehave a 2002 Thunderbird that I keep in prime condition! Why did I come here because I know their work is superior, I'm grateful for their attention to detail. They did both bumpers as needed for cracks due to weather! Some ask why I didn't get a couple estimates, because my car is worth superior work & I know their quality of work they did on my Cadillac incredible job matching the paint! Worth every cent the only body shop I would go to in Henderson!

Honesty Is Hard to Find--Which Makes It Worth Recognizing…read more I retired to Henderson, Nevada, in 2010. I love the weather, the active lifestyle in my 55+ community, and the fact that Las Vegas is only about 30 minutes away, offering countless restaurants, entertainment, and services. Unfortunately, living here has also taught me another lesson: the old saying "Buyer Beware" is more relevant than ever. Over the years, I have found that many businesses--whether in medical care, auto repair, legal services, home repair, or other industries--either overcharge for their services or fail to deliver what they promise. As consumers, we often have little choice but to trust the professionals we hire, making honesty and integrity more important than ever. To me, a truly exceptional business is one that takes the time to explain what is needed, treats customers with respect, performs quality work, and charges a fair price. In other words, it follows the Golden Rule: Treat others as you would want to be treated. Imagine how much better our communities would be if every business operated that way. While companies like this seem increasingly rare, I was fortunate enough to find one recently. I took my 2022 vehicle--with only 22,000 miles--to an auto repair shop that had serviced it several times before. I requested nothing more than a routine oil change. About an hour after leaving the car, I received a phone call informing me that they had discovered major front-end damage. I was told the vehicle was unsafe to drive and that the repairs would cost between $1,800 and $1,900. The diagnosis didn't make sense. My car had never shown any symptoms of front-end problems, so I decided to seek a second opinion. I brought the vehicle to Sonny's Auto Repair at 1000 Stephanie Place, Henderson, NV 89014. From the moment I called, I noticed a difference. The receptionist greeted me warmly, listened carefully to my concerns, and assured me they would be happy to inspect the vehicle. After spending 30 years in customer service, I know how much first impressions matter, and this one was outstanding. I dropped off the car and was told there would be an $85 inspection fee. Later that day, I returned expecting to hear the worst. Instead, I received some of the best news I could have hoped for. The technician--and even the owner, Chris--carefully inspected the vehicle and found none of the damage described by the first repair shop. In fact, the only problem they discovered was that the oil filter installed during the previous oil change had been improperly fitted and was leaking oil. They corrected the problem immediately. Then came the biggest surprise of all. When I asked what I owed, I was told there would be no charge. Chris explained that the repair required very little time and that he could tell how distressed I had been over the prospect of an unnecessary and expensive repair. Think about that for a moment. How often do you encounter a business that could have charged you for an inspection, recommended unnecessary repairs, or simply taken advantage of the situation--but instead chose honesty, integrity, and compassion? Those qualities deserve to be recognized. Because of this experience, Sonny's Auto Repair has earned my trust and my future business. More importantly, they restored a little of my faith that ethical businesses still exist. In today's world, honesty and integrity are qualities worth celebrating. If more businesses--and perhaps even more institutions--followed the example set by Sonny's Auto Repair, our communities would be stronger, trust would be easier to earn, and life would be better for everyone.

I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

My trailer wheel hub had to be replaced. Shane and his team came straight to my house and replaced…read moreit within a day . I will definitely be using Auto Medic Mobile mechanics again! Thanks again to Shane and his team ! Great job guys!

They were right on time. Did the services requested had a small issue but was resolved quickly…read more It is never nice to have a RV issue when traveling but they solved the problem. Thank you Dalton

All I gotta say about Olmstead Towing is, "You guys are awesome." Thanks so much. Called the main…read morenumber and they were very patient with my explaining to them what has happened to my car. They were upfront with their prices. No scams. No hidden fees. I was told that a driver would be at my house within the hour and they will contact my phone to let me know they're on the way. They were at my house in less than an hour. Darnell in truck 002 came and tried to begin the jump but the relay wasn't sending power through the jumper cables so he got on the horn to the office and they said that another truck is on the way. Perris arrived in truck 007 and he was successful in jump starting my car. They are the sweetest guys you'll ever meet and forgive me for being unable to remember the dispatcher's name, but he was very patient and understanding. Definitely a keeper in my Emergency Book. THANKS SO MUCH, OLMSTEAD! I highly recommend your business.

Olmstead Towing Went above and beyond to provide me with excellent towing service. I had to move my…read morebeloved 1961 Cadillac to a Public Storage facility with very narrow access, and into a storage space with only a foot and a half clearance on either side. They took their time and care to get my big old boat of a Cadillac into the unit safe and sound, which was not an easy feat. It took master maneuvering, and expertise to get my Cadillac into the unit without a scratch. A great owned family, operated business, I personally would not take my Towing needs anywhere else!