[[HIGHLIGHT]]Very quick to respond and went the extra mile checking all windows for signs of problems.[[ENDHIGHLIGHT]]

Arrived when stated, replacement went very smoothly and quickly. Person was professional and answering all my questions

[[HIGHLIGHT]]Stan was great[[ENDHIGHLIGHT]] in and out in a matter of minutes new window installed perfectly!!!! continue to be impressed with Millard service! (....after 28 years) read more

Instal all new Milgard vinyl windows on a beach house in 2000. Recently notice the seal on one window had failed. [[HIGHLIGHT]]Contacted Milgard about the issue, sent photos, order # and measurements and they scheduled repair.[[ENDHIGHLIGHT]] the technician ( Don ) took 15 minutes to professionally replace the unit and offered help for any future issues. 5 star service, thanks! read more

Milgard Windows & Doors - Failed window seal. - Door Sales/Installation Near Me - Tualatin, Oregon

The service was on time and replaced my broken glass. I'm selling my home and needed this done. Very pleased!

Quick turnaround time from date I filed a warranty ticket until repair was made. Quality products and installer was professional, courteous, and timely. read more

Our Milgard basement door, installed in 2018 was sticking which prevented it from opening smoothly. I tried fussing with the hinge adjustments as video recommended. it sort of helped for a while. A contractor who uses the entrance regularly, thought the hinges might need replacing. I contacted Milgard. The service guy from Milgard fixed it in less than five minutes! I also have new hinges if this continues to be a problem over time. Thank you! It's so nice to not have to slam the door to shut it! Don't you wish all problems could be solved so quickly and easily? read more

The two men replaced compromised windows that were cloudy in amazingly short time. They were professional and gracious at the same time.

Needed repair on patio door.. I was checking into replacing my whole patio door and to find out We have a lifetime warranty on this door. [[HIGHLIGHT]]Milgard verified this and was on top of getting us on the schedule for a repair[[ENDHIGHLIGHT]]. I was very pleased when I saw it was a gentleman who works for Milgard and not a third party company. He replaced parts and made sure the door was adjusted correctly and in locking properly.. I appreciated his time to making it right. The door works and slides like a brand new door. Milgard stood behind the warranty , which in todays world doesn't always happen. read more

We bought this house new 25 years ago. Every few years a Milgard window will fail, and each time they have replaced the window for free with no hassle. The warranty claim process is simple and the replacement is painless. Who else offers this type of warranty now days. I can't think of anyone other than Milgard. read more

We recently had new Milgard vinyl windows installed and love them. When the contractor installed them they noticed two scratches on one of the picture windows and reordered it to be replaced. The workers,Milgard employees,not the contractors, arrived and hour early and installed a new window in its place which they said also has scratches in it. Luckily we do have a warranty so will see how it goes. read more

In general, like the Milgard windows and sliders. That said, they have more issues on this job than other brands on new construction projects we've built. Namely --- larger sliders expand and wedge/stop when in direct sun at certain times of years. Multiple attempts to adjust only work for short time. Other windows have window balance/block+tackle issues, requiring multiple service calls, and quality of the screens are suspect --- tabs have become so brittle after 1 year they snap off, making screens impossible to remove or put back in. One window (or screen) changed shape. One is crushed on edge. [[HIGHLIGHT]]Still waiting for Milgard to replace.[[ENDHIGHLIGHT]] Once replaced and working --- will increase star rating. read more

Milgatd has great and doors, especially their fiberglass line. They are sturdy, quite and hold up well. Their service is unmatched.

Very smooth window panel replacement. Courteous, careful about neatness and was on time.

The crew sent to repair the locking mechanism on our patio doors was excellent. Based on my conversation with Milgard's office, I thought I was going to be in for a fight about whether the door warranty covered one or both of our patio doors (which come together in the center) or allowed Milgard to substitute a different color for one of the two door handle assemblies. Luckily, for everyone, the crew had some random inventory in their truck, and did a wonderful and quick job of repairing the broken lock. read more

Truly excellent service. The window in our bathroom failed (got cloudy). Milgard replaced it for free since it was covered by the original warranty. We have had Milgard windows for over 29 years and have had very few problems. When we did have a problem, Milgard delivered excellent service every time. read more

My 36-year old glass sliding door was very difficult to slide so I called for Milgard to come and repair (lifetime warranty to the original owner is a super good deal). The repair was quick (35 minutes) although the door removal was not so easy. I cannot believe how easily the door now slides and I wish I had called them years ago. read more

We've had beautiful Milgard windows for 20 years! Prompt, efficient and courteous service when we've needed it! Wouldn't choose any other windows! read more

[[HIGHLIGHT]]Excellent customer service, start to finish.[[ENDHIGHLIGHT]] Had some faulty windows on our warranty. [[HIGHLIGHT]]Spoke to a professional and kind Rep, Carlos, who was incredible at walking me through the process, and helping schedule a tech to come out and replace the windows.[[ENDHIGHLIGHT]] When the Tech showed up, he was also professional, respectful, knowledgeable and mentioned there had been an issue with one of the replacement windows he was to install, and he was waiting for a confirmation that someone was bringing him the new one being made. Another tech drove the window out, windows were replaced in a timely manner, Tech was wonderful. Great experience with Milgard! Our previous home had all Milgard windows as well, and again, nothing but wonderful experience with the Milgard team whenever we had questions! Highly recommend! read more

We had a spring break in one of our windows they installed over 10 years ago. They came out and fixed it, free of charge. That was the first problem we had with the windows, so I would say pretty darn good! read more

We've lived in our home for 15 years, which has Milgard windows throughout. Over that time, we've had to make three different warranty claims, most recently on 4/25. While there is a wait time for warranty service, Milgard has consistently resolved every issue without hesitation. [[HIGHLIGHT]]Each time, our concerns were addressed courteously and with a real sense of urgency.[[ENDHIGHLIGHT]] All three appointments were honored as scheduled, and the technicians arrived on time, in uniform, and in clearly marked vehicles. They were professional, efficient, and took the time to explain the replacement procedures thoroughly. Milgard's commitment to standing behind their product and delivering excellent service has never wavered. We truly appreciate their continued support and professionalism. read more

we had a small problem with one our windows and was taken care of quickly and professionally. thanks again.

Horrible quality windows. Our windows are failing one by one, starting a couple years ago. This picture is of the INSIDE of the window between the panes, so it can't be cleaned off. Unfortunately the warranty lapsed ~1 year ago and milguard is refusing to offer any sort of support despite the complete failure of their product. Even worse, we tried calling a couple years ago (while it was still under warranty) and were given bad info that we weren't covered under their lifetime warranty since we weren't the original homeowners, so we didn't proceed with a claim at that time. Of course, they have no record of that call. They said if it was a single window, they might still offer a goodwill replacement, but because it's multiple faulty windows there's nothing they can do. You would think widespread failure with the same issue in multiple windows would be a compelling reason to stand by your product, but apparently the opposite is true. Poor quality product and poor customer service, I'll never go with Milgard windows ever again. read more

Milgard Windows & Doors - Defect (Mold?) between the window panes - Door Sales/Installation Near Me - Tualatin, Oregon

Our windows are failing again. They only want to sell you windows, but it will take them couple months to replace the glass. Worst lifetime warranty it will take some time to get back to you. Beware! read more

Fabulous work from the initial communication through to the appointment -- professional and friendly staff, work was accomplished perfectly. Highly recommend! read more

After numerous phone calls and emails to the Milgard over the past several months I have received zero help in getting my door fixed. I do not have the time to keep contacting Milgard only to have them tell me they will set up an appointment for a technician to come fix the problem, and then nothing. The door is less than a year old and has locking mechanism that have failed. I was planning on buying three more doors that matched the one I had just installed but based on my experience, I would not recommend or buy another product from this company. read more

Milgard Windows & Doors - Door Sales/Installation Near Me - Tualatin, Oregon

I purchased a $3,900 sliding door from Milgard last year. Wanted a lock and ordered from a good lumber yard. Received it and found it had absolutely no directions, in trying to install it a part broke. [[HIGHLIGHT]]Been trying for an hour to get a phone call into Milgard to see how this issue can be resolved.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]NEVER have I seen a company that does everything possible to keep customer from contacting them.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]If I had know how NON RESPONSIVE the company is I would not have spent a total of over about $4,000 with them.[[ENDHIGHLIGHT]] Do no recommend them, customer service does not exist. read more

They honor their warranty. They even have ppl who go around and replace warranty windows, even after 20 years. They keep records of the exact window and who they were sold too. I only wish they would just sell the replacement window for ppl to purchase, or window ppl to replace/ rather than the whole unit...requiring them to remove the whole window, including the outside frame. Why change that if all is good and there's no leak? read more

Milgard painted vinyl windows are trash! Milgard is refusing to fix my bronze painted Trinsic windows - these windows were delivered with missing paint, peeling paint, over spray and under spray. I spent thousands on the paint upgrade only to have Milgard deliver garbage. Milgard field reps (three have visited my property) have clearly told me that the quantity of complaints has been through the roof - in response Milgard has now adopted a policy of refusing to fix paint issues AND they have changed their painting process. Milgard was so bad at painting their own windows they have to now ship their windows to a third party who paints them professionally and then Milgard assembles and ships them. I wasn't lucky enough to have the new process done on my windows - Milgard knows their paint is trash and is telling me to piss off. Milgard sells trash and needs to support it. I'll be posting this on every Milgard vendor within a hundred miles. I'll remove these postings when Milgard stands up and does the right thing. for now - Milgard sucks and knowingly sells a defective product. That is unacceptable - I'm pushing them to do the right thing. read more

I've been tasked with caring for my elderly mom's home and had a question about adding a security stop on her windows, but had no idea when they were installed, style, warranty, etc. I called Milgard and they were able to identify the product and installation info, as well as the part I was looking for (official name: window opening control device). The gentleman in the service department, Gilbert, patiently answered all my questions, including how to install them, and will be sending me the parts right away. Just a first rate experience all round. Thumbs up, guys! read more

I was recently employed here at this warehouse location for Milgard and generally speaking, they treat their employees like crap! They let me go for literally no reason and then when I tried contacting a number of different managers to ask about the reason I was let go, they all ignored all my efforts to touch base. Be wary of applying for any job working for Milgard Windows. And I also can attest that they charge the most for their products but don't care as much as they could or SHOULD about the quality when their workers are rushing thru the fabrication process. They care much more about NUMBERS instead of quality!! read more

If you want your windows look like this, buy their products. Truly "simpli the best". read more

Milgard Windows & Doors - Window - Door Sales/Installation Near Me - Tualatin, Oregon

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Vitaly adjusted the window, which didn't open properly after the third party installation. He gave detailed instructions about the window operation and maintenance. Very professional and knowledgeable. Thank you! read more

I just had Milguard come out and replace some windows that are 26 years old on warranty. Every window will have seals fail at some time. Won't matter who makes them. They replaced 21 at no charge to me. They really do stand behind their products. read more

I had over 20 double-paned Milgard windows installed in my house when it was built in 2001. One window started to leak a couple years ago after a very cold winter. I put in a warranty request not expecting much after 18 years. To my surprise, the window was covered and Milgard provided me a date of when they would be out to repair the window within hours. On the day of the repair, the Milgard team called and asked if they could stop by early -- first time! They arrived promptly, removed their shoes in my home, and had the old window cartridge out and replaced with a new cartridge within 10 minutes. Really nice guys, too. Needless to stay, I'm sticking with Milgard if I ever build another home: great windows, great warranty, and great service! read more

I had the distinct pleasure of working with Parker C. today from the sales staff to resolve an important timing issue on a recent window order. He was truly wonderful in how quickly and thoughtfully he handled my concerns and resolved it at a very impressive level. I am 100 percent satisfied. Milgard is very fortunate to have Parker as their representative. I continue to be a fan of Milgard Windows but even more so of their care for their clients. I already left a review on the main Milgard service site but I wanted to report on this local site as well. Thanks, Parker. You've made a fan! read more

Horrible customer service! Was hung up on and treated poorly. I would suggest new office management. I wouldn't even speak my my mother-in-law like that. Would never recommend. Gross and nasty won't get my money. We spent thousands. No wonder you folks are always hiring. I asked for an invoice, and the office manager must have sent it to a wrong email address. She hung up when I asked her to calm down. When I called back, I was transferred to a lady who barely spoke English. That's fine, but don't get upset when I ask you to repeat yourself to make sure I have all of the info. Then some brutal woman who was gruff, got angry when I corrected her on the spelling of MY name for the invoice. Three people to ensure the payment was processed and documented? Get real. If it takes getting hung up on, and three people to make sure I get a receipt, you better believe I can get windows elsewhere. I love a good remodel, but it's people who make the experience. Flag. Thrown. read more

We had a window seal leak. I contacted Milgard and they scheduled a replacement. The repairman was on time and replaced the window. He was extremely professional, courteous and very well organized. Also, his truck was very organized and clean. Why do I mention that, because you can always tell a professional by the way he keeps their tools and truck. I highly recommend Milgard. P.S. I you have an issue with a product, don't be cranky with the repairman they send out. They are just there to help fix the problem... Milgard Case Number: 04863723 read more

Very professional and loved the fact that windows are life time warranty. A little bit of a hassle to find the number on panel of window but worth it since they don't charge anything to replace. read more

Our house was built in 2012 and is LEEDS certified with Milgard windows all around. We are the second owner and one window was showing signs of a seal failure. I figured I would have to buy a new one and called Milgard. It turns out that there is a lifetime warranty for the original owner but also a 10 year warranty on a resold house. YAY. We had the new window installed today at no cost to us and it looks like new. Thank you Milgard! PS: Pray with us that any future failure will occur in the next year :-) read more