I haven't taken my car to Andrew yet but he's been so helpful in responding to my messages and helping me understand what the best way is to deal with my car engine issues. I've always been left out of the loop with other auto shops so it's great that he was so helpful even when I didn't take my car there. I will definitely be bringing my car here in the future and am looking forward to working with a great specialist! read more

Andy is simply a superb human being. He clearly loves what he does and cares about his work. He makes an impact on the world through taking care of peoples' cars. I think about it this way: today on my second yearly Mini service with him he inspected the drive belt, found it to be cracked and suggested it be replaced. At 95% of other garages they would follow the manufacturer's checklist and in a few months I'd be sitting on the side of the road somewhere with a broken drive belt. He's simply excellent and I wouldn't even think of taking my car anywhere else. Thanks, Andy! read more

Andy is just awesome - there are no two ways about it. Honest, knowledgeable, and more than reasonable when it comes to price and turnaround time. He fixed everything on our Mini Cooper S and more. Highly recommend! read more

Just brought my 2011 Cooper S in for service, brake pads, and overall maintenance. Previously we had been having our car maintained at the Mini dealership on Stevens Creek, and each time we'd take it in for service they'd tell us it needed a ton of very costly services done but wouldn't explain exactly what was going on. So we had been on the hunt for a good mechanic since our service plan ran out. We found MiniWerks through Yelp so thought we'd try them out, and we are so happy we did! Andy is awesome he will explain what is going on and tell you exactly what needs to be done and why. He doesn't try to add on things like the crooks at the dealerships do, and is really fair and honest. He's easy to communicate with and is quick to get back to you and provide updates. They also seem to try to get you in as quickly as possible. I called yesterday for an appointment, and I was offered a next day appointment and will have my car back by the evening. In my opinion that's pretty impressive service. Also, their location is pretty convenient as it less than a mile from the train station which makes things even easier. All in all, if you have a Mini that needs maintenance don't look elsewhere...and skip the dealer... unless you like to be screwed over. read more

Called a day before and got a quote for new brake pads. Took my 2019 Countryman in first thing the next morning. Andy took care of everything the same day for the quoted price. read more

Andy is honest and really helpful for all your MINI needs. Went to get my back brakes replaced and he checked out a few other problems with the car and didn't try to push me to get them done ASAP (unlike the dealership). Great service, top knotch communication and super competitive prices. Will definitely go back to get a few other repairs done as he suggested. read more

Andy is THE BEST EVER. Competent, experienced, reliable, and completely honest. Best mechanic I've ever worked with, and a really nice guy to boot. read more

Andy is the best. He is so nice, always knows how to pin point the issue and is 100% honest.

Finally I found the right place to service mi Mini! Andy is a very knowledgeable person with a lot so experience With a good customer service I really recommend this auto repair shop! Great service!! read more

I took my 2012 R55 JCW for him to work on Timing Chain Tensioner. It is the known problem for N14 engine. Andrew spent time explaining the problem and get it done in half a day. He charged me literally almost 10 times cheaper than the dealer in SF! It is well done and my car runs perfectly now. Aside from his professionalism in Mini Coopers, he is also a nice person. He let me borrow his car for me to drive back to work! I highly recommended anyone with Mini Cooper to come here even just to fix small stuff. Andrew is awesome! read more

I had an oil light issue which Andy fixed for me. My mechanic recommended Mini Werks when he couldn't figure it out. Andy assured me it was probably an easy fix and he was right. It was $100 and I was thrilled to know it wasn't anything more serious. Andy is courteous, thorough and best of all, knows what he's doing. I recommend him for all your European car needs. read more

Andy dose great job for a really fair price! And he's honest about what he's doing. I got brake light on which indicate me to change front brake pads. Mini dealer charges $390 which is too expensive. So I asked my friend and he strongly recommended Andy to me. After dropping my car there, Andy even lend his car to me so that I can go back to work. After some time, he called me and said there is no problem with my brake pads, its only 25% worn. The only problem is the sensor. So he changed the sensor for only $25! And he also rotate the tires for free! I would definitely say Andy is very honest and will tell you the things that you really need to do. I will recommend Andy! read more

I've had my Mini Cooper serviced a few times at Mini Werks. Andy is a level headed and very skilled auto mechanic. I enjoy chatting with him but more-so, have found that the service here is practical, efficient, honest, and reasonably priced. Over the years with my 2004 Mini I've had fuel pump, rear brakes, coolant reservoir, general maintenance (oil, fluids, lights), and even minor body work fixed here and every time I'm happy with the outcome. He provides timely advice and peace of mind. Thanks Andy - keep it up. Kevin read more

We took our Mini convertible to Mini Werks for several years for regular service until a couple of years ago when we took it to New Mexico. Now the Mini is back, and we didn't hesitate to bring it back to Mini Werks. Andy is terrific, and quickly gets to the heart of the problem with the car and doesn't try to sell you on things that the car doesn't need. He knows his Italian cars like Fiats and Alfa Romeos, and can tell you the differences between the original British Minis and the new Minis designed by BMW folks. He has experience with lots of different cars, and can and does give great advice about older foreign and domestic cars. He is extremely honest, and will tell you when he is too busy to take on a large project. read more

I love my mini cooper. It is the best car I have ever owned. After it ran out of warranty, I was upset every single time I felt completely taken advantage of by the Sunnyvale Mini Cooper Dealership. Unfortunately, for too long, there have been no privately owned service shops that work on Minis. And, then, one day when I was shopping at Whole Foods, this due on a motorcycle put a card on my windshield for Mini Werks. It was perfect timing because I was dragging my feet at going back to the dealer and my car needed lots of work. After major repairs to my Mini at Mini Werks, I can highly recommend their professionalism, solid, honest work ethic and now my car runs like new(85K miles on it) I am so happy I found them and not only did they give my car another life, but I found mechanics that I can trust! read more

Mini Werks is the best! I have a service plan on my Mini which has just ended and I'm glad because I can't stand taking it all the way to Santa Clara, plus every time I go there they find something that's wrong that is never covered by warranty or the service plan. Whenever I come back I call Don and he always knows what's wrong, how to fix it and it always costs less than the dealer quote. Don and Andy are both friendly and easy to talk to. I used to make my husband deal with car issues but I have no problem calling them to ask about my car or arrange service. They always explain everything thoroughly and I never feel like I'm being taken advantage of. I believe that they truly care about my car and that is rare. This is the only place I'll take my Mini from now on. read more

Andy is such a great guy and an amazing mechanic. Very fortunate to have found him. Can't imagine taking my Mini anyplace else. He is great at explaining the service needed, options, and just does a fantastic job. I think 4 trips there now, every one of them handled professionally and above my expectations. read more

Andy is amazing! He did great work on my countryman replacing multiple belts and an oil change. Definitely recommend taking you Mini here rather than to a dealership. read more

Don and Andy are the most responsive mechanics in the game. Every time I have ever called the shop, even when I don't leave a voicemail, they get back to me. I have been taking my mini cooper to them since high school and they have fixed my mini perfectly every time. Oh another reason they are the BEST, is because they are TIMELY and HONEST. Despite my age, they have never ripped me off and have always gotten me my car back ASAP. Give them your business and your friends... it will not be a regret of yours. read more

Honest, up-front, thorough, practical and friendly, Andy and co. are the best mechanics you could ever ask for. They know all generations of Mini's backwards and forwards, and so know the _real_ preventative maintenance schedule to take, down to the model year for a Mini model. Even better, they're always practical about batching big, in-depth repairs for whenever's convenient and whenever they'll be 'that far in' anyway. Added bonus, visiting the shop means getting to ogle the gorgeous older Alfas that are lovingly entrusted to these pros. You couldn't ask for better. One-off repairs or maintenance relationships with these guys... they're just spectacular. read more

Well, I dropped off my car at Mini Werks...and when I got it back it was not the same car. No. It was a much faster, tighter steering, better sounding version of that car! I recently had a pretty major list of repairs/replacements done to my 2004 Cooper S at Mini Werks. (Clutch, flywheel, control arm bushings, strut tower, super charger pulley, air box, valve cover gasket...) Firstly, Andy was patient and answered all of my (many, many) questions during our two or three phone conversations before I committed to sending my car to them. He never once made me feel rushed or that I was asking silly questions. Even more, he seem to enjoy having a bit of car banter with me. After he had my car in his hands, he suggested a fairly long list of repairs - some of which I knew about already, some of which were a surprise. He organized this list in order of essential-ness. That is, he let me know which ones needed to be done and which were optional or could wait. I ended up pulling the trigger on everything on the list... Once I picked my car up, it was clean and ready to go. Andy walked me through each repair and showed me the parts that came off of my car. He even used another Mini that was on a lift to illustrate how the parts fit together, how they function, and how they often fail. It was an education. Then I drove my car home - and wow! - it was a new car! I've never not loved my Mini. But, I've never been as in-love with it as I am now. In short, I am very happy with my service here and I would recommend it to any Mini owner. read more

Stopped by for a quick oil change and was in and out of there within 30 mins ($91). Staff was very friendly and professional. Will definitely stop by again for any future service I have. read more

Andy is the epitome of the "I got a guy" that you can't help but to tell everyone about unfortunately he only works on a select few makes of cars. I have told stories about the times I have gone to see him to friends. Car problems are no cause for celebration but a reason to visit Andy always is (strange I know). If you own a car that Andy works on you shouldn't look anywhere else. As mentioned countless times he is so approachable, friendly, dependable and most importantly honest. Thank you Andy!! read more

Awesome Mini mechanic! Andy is really the best -- honest, affordable and stands behind his work. Had a clutch replaced and 4 high-end Koni struts installed along with some minor odds and ends. I have a background in road racing. But with life, work, kids, etc. I can't really fix my own cars any more. Andy and Mini Werks are exactly the kind of place I loved back in the racing days. I highly recommend Mini Werks!! read more

Don and Andy are both super nice folks. We brought in our 2005 Mini to get the Inspection 2 done. Although we ended up spending more on our Mini with additional replacements than we originally thought were needed, the service we received couldn't be matched. When we came by to pick up our car, Don showed us all of the parts he took out of our car and walked us through which parts were put in. He showed us parts that were leaking; he showed us parts that were wearing out. I mean, I've never had that kind of service before! It also relieved us of spending the money to get it done. We really, really love our Mini. I'm glad we brought it to Mini Werks because I got the sense that they understand how much Mini owners care for their car. read more

Andy has been taking care of me and my Mini for more years than I care to count. He does excellent work, charges fairly, is incredibly honest and not only that, he's unbelievably kind and thoughtful. Andy returns messages promptly, makes time for his clients, and is flexible when scheduling. He even recently helped me through the demise of my beloved car, checked out my interim beater for me, and advised me on features for my next Mini. You can count on Andy and Brandon! read more

I originally took my Mini to Mini Werks a year ago and I feel terrible that it's taken me this long to write the review! Clearly, from my five star rating, I will continue to take my Mini here to be serviced. The first time I visited Mini Werks was last year and my visit was prompted by my mini's first big repair; I received a quote from the dealership and wanted to see if I could get a better deal. I found Mini Werks on Yelp and decided to give them a try. I was pleasantly surprised! Andy is great to work with, knowledgeable, approachable and professional. He answers all your questions thoroughly and you get the feeling that he cares about the health of your car. The prices are fair and when you come to pick up your car, Andy gives you a thorough breakdown of what he did and why needed to do it. Just a note: since they're a small operation it can take one or two calls to get a hold of them, but leave a message when you call and they'll give you a call back. read more

Got my car fixed for significantly less than the dealership wanted to charge. Andy is a great guy and was very pleasant to work with. Explained everything that needed done. I had my car back running smooth later that day and he was even nice enough to wash my car for me! Highly recommend. read more

If you love your MINI, bring it here. Nothing more need be said. read more

Mini Werks - Auto Repair Near Me - San Carlos, California

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Andy is wonderful to work with. I'm a DIY person and he is great about recommending what I can do and what he'd leave to the professional - no mansplaining! I appreciate that. read more

Don and Andy are more than just mechanics, they are partners. Don will call your car "our car". While that is said tongue-in-cheek, they really do treat your's as if it were their own. I know a lot about cars, but I still learn something every time I go there. They stand by their work and I've got more than a few examples to support the claim. That Mini Werks is so much more reasonable than any of the Mini dealers is just icing on the cake. I recently purchased a 2006 MCS. Andy did a pre purchase inspection for me and I've had the car back to them for some of the issues they discovered. On their recommendation I also upgraded the SC pulley and the car pulls like a little rocket now. This shop is getting busier and busier. It may take a few days to get your car in for service, but the wait is absolutely worth it. read more

So what else can I say that hasn't been said about Don and Andy. Okay so here is my experience at Mini Werks. I came in because of a coolant leak and I want to be pro active when I see anything wrong with my car. I came in and met Barbi which was very awesome. She was friendly and sweet. Then I met Don who was such an honest individual. Andy came a little after and went through the process with me. To make a long story short. They took care of my car even fixed things that caught their attention. This is the type of business where they go above and beyond and just like Don said "Under promise and over deliver". Thank you so much for your help. Dan and Andy are really awesome to deal with. I truly feel that they don't take advantage of people like most mechanics out there. It was an absolute pleasure. Thank you again. 2006 Mini Cooper (Big Blue) ~Leo read more

I was a victim of the second generation of MINI Cooper. My 2007 MINI was riddled with problems, so Andy and I got to know each other very well. Andy is one of the most honest people I have ever met. He would tell me to go to the dealership if there was a recall, so I could get something fixed for free. He encouraged me to get a new car as soon as possible, because he had clients whose same engine blew out on them. Again, he could have been making thousands off of me for years with this money pit of a car. Andy called me multiple times a day when he was servicing my car to keep me up-to-date and would always show me the parts he replaced when I picked it up. I got a new car a few weeks ago and hope I find someone as trustworthy as Andy to service my new car in the future. Please hear me when I tell you to bring your MINI to MINI Werks. I wish I could give them ten stars. read more

Update to my Feb '13 visit. I have to say that MiniWerks never stops surprising me. Andrew called and reminded me of my appt the day before, which is great to get a heads up. Brought the Mini in for oil change and minor service. The detail that Andrew goes through to make sure your Mini is running at peak performance is awesome! He went through the car as usual to check for any potential problems and tells you what you might need upon next visit(Everything checked out fine). Their first concern is ALWAYS the owner, make sure the Mini is safe to drive. Then to top it off Andrew gave the Mini a wash and it looked great. Thanks again Andrew & Don, you guys are the best. read more

Good service great communication far price ! My mini new clutch like new thx Davide....:::;;;;,,,,,,,,,,,,,,,,,,.....................

I have had great service from them and they really stand behind their work. I have a 2007 Mini Cooper S which had the timing chain issue; the deal wanted $2000 to deal with it and they fixed it for $250. I am annoyed at Mini because this is an example of an issue which should not be happening at this mileage (65K), their fix is on my dime, and they want to far more than necessary to cover their issue. Mini Werks correctly diagnosed the problem, replaced the tensioner with the "upgraded" Mini OEM part and it is running great. If you have a Mini, take it here. read more

Andrew from Mini Werks had reached out on Yelp about a year ago to let me know about the shop. The warranty had just expired on my 2008 Mini Cooper S so I bookmarked Mini Werks for future service and what do you know, the first issue arose a few months ago - a timing chain problem that makes a clicking/crunching noise for a few minutes after a cold start. My fiancé called and described the problem and they knew exactly what it was. They also mentioned that the dealership would recommend a couple thousand dollar fix that was not necessary 95% of the time and they could most likely fix it for $250. Duh. No brainer. That plus a regular service (oil & fluid change, multi-point inspection) and our car is almost good as new. It was fixed in the time they quoted, for the price they quoted, and no work was done without us approving it and the price beforehand. There was nothing added and no surprises. How refreshing! Interested in some "performance enhancements"? Don was positively giddy when I mentioned we want to turn the Mini into a track car in the future. Maybe we'll make that a reality sooner... One thing to keep in mind, this shop is in demand. If you think you need something done, don't hesitate to call because it may be a little bit before they have some availability. This is one of those shops you have a relationship with - this is now "our shop". Don and Andrew are personable and professional and clearly love what they do. We will be coming to Mini Werks for a long time. Thanks! read more

I concur. Mini Werks is the best. Don & Andy are helpful as can be, and subject matter experts to no end. I had my 2003 Mini Cooper S serviced there for the entire time I owned it, and was never anything short of impressed with the level of service these guys provide. When I went to sell my Mini, Don was most helpful in fielding some of my questions, as well as a taking a call from a potential buyer. These guys really do go above and beyond. And they're A+ in my book. If I'm ever back in the area, I'll trust whatever car I own with these guys-however outside the scope of their business. One last word, if you're high maintenance, you need not apply here. These guys believe in doing the job right, and at the pace it takes to guarantee that. Don and Andy work very much in line with their philosophy. And its nothing short of a blessing. read more

Andy and the crew are fair, honest, and professional. I don't hesitate to tell anyone who asks where I get my 2008 Clubman serviced, to recommend his shop. Andy and his crew take care of your car like it's his own. Truly one of a kind. He only recommends any service that is needed, and nothing more. Not like the Mini dealer in SF or SJ. read more

I've taken my 2003 Mini Cooper to Andy on two separate occasions. I'm particular on whom touches my vehicles and I will say that I will only bring this car to Mini Werks. He is very honest and will not try and tack on work that is unnecessary and is very efficient with his work. He is also very knowledgeable and will even show you what went wrong on your old parts. Bring your vehicles here and you will not be disappointed. read more