Not sure how to update my previous poor review, but felt the need to give credit where it is due…read more We were originally pretty disappointed with our original installation with several issues.. however, i HAVE to get back on here and describe Kurt and his team for following through and making sure everything was addressed to three highest standard including completely replacing the entire front door and fixing all issues with any windows, and this was 5 years after the initial installation. Every Single person we worked with was top notch, even handled my "venting" very maturely. Maybe not a full 5 stars because it was some right to begin with, but their customer care was what any customer would hope for. Thanks again Kurt and team!

After investing nearly $70,000 in window replacements with Renewal by Andersen, I expected a…read moreprofessional, coordinated, full-service experience. What I received instead was poor communication, lack of oversight, and a project that I largely had to manage myself. From the beginning, communication was inconsistent and reactive. The very first scheduled day for scaffolding installation was canceled without any notice. I received no call, email, or text. I only discovered the cancellation after calling the office myself. I also contacted the representative who scheduled the appointment in December and never received a response. During the sales process, I clearly stated that I did not want ladders or foot traffic on my tile roof or on my newly installed aluminum patio cover. This concern was discussed prior to signing the contract and again when the crew arrived (a day late). I raised it yet again before installation began and was told their "hands were tied." For a project at this price point, previously discussed conditions should not be dismissed on installation day. There were also coordination issues with inspections. A city inspector arrived to inspect the full replacement window before the work had even begun. That should not happen on a properly managed permitted job. The crew finished early on a Saturday, yet my stucco and drywall were left incomplete for several days with no communication about completion. I had to follow up repeatedly. The only time I received a call back was after submitting an internal negative review. When installation was finally completed, I conducted the walkthrough inspection alone -- without a project manager present or even available by phone. For a permitted, high-value project, that lack of support during closeout is unacceptable. Now, I am still waiting on the final city inspection. As this project required permits, it is typically the contractor's responsibility to pull permits, coordinate inspections, ensure compliance, and obtain final sign-off. To date, I have received no clear communication confirming whether Renewal by Andersen is scheduling and managing the final inspection or if I am expected to handle it myself. For a company that markets itself as premium and professional, the project management and communication did not reflect that standard. The installers themselves worked hard, but the oversight, scheduling coordination, and customer communication fell significantly short of what should be expected on a $70,000 contract. If you are considering Renewal by Andersen, be prepared to actively manage your own project, follow up frequently, and ensure inspections and closeout procedures are properly handled. At this price point, customers should not be left chasing basic communication or coordinating elements of a permitted construction project themselves.

I called, they answered. First Star. I had a problem, they…read morehad a solution, Second Star Their solution had a problem, their solution to that problem was acceptable, Third Star The offered a discount for accepting their solution, Fourth Star My phone is now purple, Back to Three Stars. My phone is now flawlessly repaired, and I kinda like the purple. Five Stars.

Ben took care of me in more ways than I could ask. He finished the job fast and all the way…read morethrough. I couldn't have asked for a better experience from Ben! Will be back with any future repairs! Thanks guys!

Ricky and Jovanny were excellent installers -would highly recommend ace glass!! i have used Ace in…read moremy previous home and was very impressed by the service so when i needed more mirrors there was no question who I would use again. Everything was done professionally and expertly.

I got quotes for a glass topper for my table and Ace had the best price and customer service. Quick…read morequote and fast lead time, I got my clear, tempered glass table topper delivered and installed four business days! Installers were fast and efficient and worked with me to get the best orientation for my glass. They cleaned the table, cleaned both sides of the glass, provided glass bumpers, and used professional suction holders for pristine, clear glass. Definitely will be using their services again

Super high quality, great price. I highly recommend the Patio Man for any patio cover service. And…read morehe created the modern look that my wife wanted.

A+ customer service, helpful with design and recommendations on what would work with our limited…read morespace. Extremely knowledgeable.

I had three substantial pieces of awning to replace. The crew did it in an hour and a half. They're…read morebeautiful. They were courteous, prompt for the appointment, and they checked twice to make sure each awning worked perfectly. I did have some trouble picking the fabric - just because there was a great selection. I ended up with a winner. I'm very pleased with the original salesman to the install crew, and the product.

We had our awnings recovered last week and we LOVE them. They responded quickly to our request for…read morean estimate, and gave us a great price. The installation team was professional, friendly and left the worksite clean. They cleaned and "tuned up" our existing hardware and made sure the motor on the retractable awning was working properly. We couldn't be happier!

Excellent experience with my carpet stair installation! I sent photos and measurements to several…read moreflooring companies. Many never responded, and others came back with prices that were far higher than expected. Mac Flooring responded quickly, provided a fair and competitive quote, and scheduled the installation right away. The installers were professional, courteous, and efficient, and the finished stairs look fantastic. I would definitely use Mac Flooring again and highly recommend them!

I'm still reminded daily of their install and lack of attention. When I pointed out the same board…read morepattern repeated four times (that were all side by side), they wanted to charge me for fixing it. At this point, they had worn me down by their endless issues and I couldn't take it anymore. Avoid them

Dan da man and his awesome apprentice Louis were awesome. Fixed 4 windows in less than 40 minutes!!…read moreHe also gave me a quick lesson on why they broke and described how the parts work. Now I can fix a window. Lol not. On the real, I had a couple other things to fix in the house and Dan and Louis were more than happy to help and fix. So impressed with their service and clean up - the windows are cleaner now than before!! P.S. Louis also asked if he could kill a spider for me. Hands down I would recommend him.

Danny and Louis were at my home to check out a broken dual pane window 45 minutes after I first…read morecalled, they cleaned up the mess so it was safe and took measurements to replace the broken pane. Danny explained what he was doing and what it would take to get it fixed. Plus the quote was lower than the others I received. Repaired window looks great. Fast, friendly, knowledgeable and the best price. Couldn't have asked for more.

I'll save you some time: stop looking and just book with Security Eco. We contacted a few companies…read moreand had very different experiences: one tried to push solar cameras, another talked about opening up a bunch of walls and patch repairs, and another gave us a crazy high quote. Security Eco was quick to respond and had the best prices. The team came out and installed the four wired cameras and NVR. The installers were efficient, wired all the cameras without making large holes in our walls, and made sure we were happy before they left. I'd definitely use them again if we need another install. Thank you!

Found Security Eco on Yelp. Very helpful. Very professional. Got the job done right. Great follow…read moreup. Excellent customer service.