Great service! Had some issues with my shifting on my Specialized TT Bike. Called the same day and…read moredropped it off. Was ready the next day in the afternoon. Very fair pricing and he even gave me some tips and explained what was exactly wrong with it! Definitely coming back here! Thank you

Found Ed's through Nextdoor recommendation when looking to have tires replaced on a bike I picked…read moreup off fb marketplace. Great communication, really responsive. Work was done quickly and at a good price. Ed even polished her up for me at no extra charge! Will definitely be back and highly recommended!

Really nice owner. He helped me to cut the stem of my bike seat to lower it. And change to new…read morecomforter seat! Totally recommended.

I called in to got bikes and inquired on if they can fix e-bikes with electrical issues…read more I believe the guys name was James. He let me know that is is something he could fix and that he was familiar with the issue. I let him know that we've tested the battery and the issue was with the controller. He let me know that it would be $150 + parts. This guy had my bike for 3.5 weeks before I heard anything from him. When I did hear from him, he let me know that he did not have any luck when contacting the manufacturer on their website and that I needed to pick my bike up immediately or he'd be charging me $25 a day in Storrage fees. I let him know that I need more of a heads up to pick THE BIKE up before he begins charging me $25 a day and I inquired on what website he was attempting to contact for THE BIKE. Apparently this guy had been contacting the wrong website the entire time. I gave him the correct site to contact and he said he'd get back to me. I heard back from him a couple days later again with him, threatening Storrage fees if I didn't come pick it up. He was extremely rude, still charged me $150 for nothing, and charged me $50 because it took me two days to come get the bike. This guy is extremely rude and disrespectful and over charges for his own negligence.

Haven't used my bike in years. Bob was able to clean and tune the bike up so that my son can enjoy…read moreit a little summer!

Bob did such an awesome job working on my bike after my race out at sea otter I realize my tires…read moreneeded to be swapped out for new ones(tubeless and sealant & installation ) I found the shop nearby and I messaged him and he was able to do it . He kept me in the loop with other things that the bike needed to repair on, and he did the work on it as well. I can say when I took the bike to him the bike was super dirty. I think he went beyond and even washed the bike unless I'm crazy and didn't notice it but Bob if you're reading this, thank you so much for the work and cleaning the bike as well. Definitely would recommend the shop.! quick service and great customer service

This was the only shop I could find willing to do the install for the CYC Photon EV motor on my…read moreCube Stereo carbon MB. Doug & Aaron were able to pull it off and my bike came out super clean! So much torque & the motor is solid! Doug the bike tech did an awesome job with the work done, even though there were a few quirky things since I had a press fit BB 92. They truly stand by their work & it shows! Thanks to San Jose Bicycles for getting it done right!

DO NOT SPEND YOUR MONEY HERE! I wish there were zero stars. On 6/26/26 my son bought a bike with…read moreaccessories that cost over 1K. The guys who rung him up said it would arrive before 7/4/26. It's 7/15/26 and still no bike. We called several times and a kid always answers who is so rude. He says "Don't call us, you have to wait." He could not give us a status and just kept saying "Orders are yeah, so.." I asked what does that mean and he responded with "Don't call anymore just wait for the text." Had we not spent a grand, we wouldn't care that much. But here we are. Will be disputing this charge.

I had two bikes that needed repairs, and Doug's mobile service made everything incredibly easy…read more Doug arrived on time, diagnosed the issues, and had both bikes repaired in one visit. The work was high quality, the pricing was fair, and the convenience of having the repairs done at home was unbeatable. I highly recommend Doug to anyone needing bike repairs. Thanks again Doug! We will definitely use you for any future repairs and will not hesitate to refer you to family and friends.

Didn't use Doug's Service the first time, but kept his number for future repairs. Yesterday was the…read morefuture! Doug came out and took care of putting a new rear tire on my Eunorau Flash. He was super responsive when I reached out, on time (early, actually) when he got here, and epically knowledgeable and efficient as he worked. Doug is also generous: he offered a free tire and tube since I hadn't gotten mine yet. I ended up getting my own, but his offer showed me the kind of human he is. Doug also offered lots of advice about brakes, tires, and all things ebike related. He knows his stuff. Before he came out, I talked to a colleague of his. A competitor, if you look at it that way. Adam in Alameda said Doug is awesome. He is right. Doug is awesome. Thanks, Doug - I'll be reaching out for those new brakes soon!

I took my bicycle to Bicycle Express thinking I needed a new front tire. Eric quickly identified…read morethe issue and let me know I only needed a new tube, so the repair cost much less than I expected. They also cleaned up my rusty, greasy chain, and the bike looks great now. I've definitely found my go-to bike shop--highly recommend this place!

went in to get my breaks serviced, said it would take 1 hour and ended up waiting for 2 hours and…read more30 minuets. They started working on my bike an hour after I had already been their since they were just talking and not doing their job correctly highly suggest to not go.

QUICK, FRIENDLY, & AFFORDABLE BIKE REPAIRS I stopped by the…read moreSan Jose Bike Clinic yesterday after struggling to put my bike chain back on while replacing my inner tube. No matter what I did, I just couldn't get it right. So I walked down first to check if they were open and explained my issue. The volunteers were super friendly and told me to bring my bike in since they had time to help. FAST & EXPERT SERVICE As soon as I carried my bike in, Chris got to work immediately. While he was fixing it up, another gentleman (I didn't catch his name!) struck up a conversation with me and shared some great bike trail recommendations after I told him about my not-so-great experience at Guadalupe Trail. He even handed me a map of the local bike trails which was super helpful! HELPFUL TIPS & COMMUNITY VIBES It took Chris less than 10 minutes to fix my bike, and afterward, he took the time to explain what went wrong and how to prevent it from happening again. Both he and the other volunteer gave me great maintenance tips so I could handle similar issues in the future. I also mentioned that my husband is looking for a bike and they let me know they have a solid selection of donated bikes available for purchase. Definitely bringing him back to check them out! VOLUNTEER-RUN & DONATION-BASED One of the best things about this clinic? It's completely volunteer-run and operates on donations! For the quick repair, expert advice, and overall amazing service, I only paid $10 - such a steal. I'm beyond grateful that a place like this exists in San Jose. TLDR Super knowledgeable, kind, and helpful volunteers who fixed my bike fast and gave me great biking tips. If you need bike repairs, maintenance advice, or even a secondhand bike, this place is a hidden gem. Support them if you can!

Bike got fixed and everyone was extremely kind and helpful. I would recommend this place to anyone…read morewith bike issues or simply wanting to learn more about bikes.

Very satisfied with the pro tune up provided. The team is very helpful and knowledgeable. If you're…read morelooking for a dependable local bike shop, this place is it!

I've had nothing but great experiences here. The staff are super friendly and their mechanics are…read moreincredible. Doug and Nick always do a great job when working on my bike. I had a seat post issue that was reoccurring (2020 canyon aeroad seatpost creak, a well documented design flaw) I watched every YouTube video to try to remedy it myself, but it never lasted longer than a couple days. I finally brought it in because I was super frustrated that I couldn't fix it. When I got the bike back, it was finally fixed permanently, I haven't had a single issue yet and it's been like 4000 miles. The staff is so friendly and they remember me, which makes me feel like a friend. I've been here a half dozen times and I'll continue doing so. Another thing I like is that they are a small family owned business, not some chain. It makes me feel good to support them. Five stars all around