Remote assistance was quick & effective. The technician was knowledgeable and cared about responding appropriately to our request and concerns. read more

They service only south bay and the peninsula areas. Might make an exception for you . The website however won't let you put in a direct request. Works for folks that can't transport their bikes to the repair shop. Choose not to go with them cos the prices were a bit higher than the average sports basement and the turn around time was also longer. read more

I waited to write this review until I had some time to ride my bike after the tune-up. Overall, it seems improved, but there are still a couple of issues that stand out. The brakes continue to rub, and the shifting occasionally skips gears. It's possible that some of this is due to the bike being on the lower end of the price range, but I've spoken with others who own the same model and they've said these issues shouldn't persist after a proper tune-up. The bike is rideable, but I was hoping for a smoother result given the service performed. read more

Great guys! They did a fantastic job on my daughter's bike. Everything done quickly and as promised. Thank you MBR for the great work!

Excellent efficient great customer service .Will hire again if needed .prices are great

I can't say enough good things about this mechanic. I brought my e-bike in for service, and he discovered a critical crack in the hub motor that I never would have noticed. He explained clearly that continuing to ride could lead to catastrophic failure. Had he not warned me, I could have been seriously injured, or worse. I truly feel like his attention to detail and honesty may have saved my life. He treated me with respect, explained everything in plain terms, and prioritized my safety above all else. That kind of integrity is rare these days. Just one note: the name "Mobile Bike Repair" made me think it was strictly on-site service, but he does have a workshop too. Not a big deal at all, but good for future customers to know. Highly recommended to anyone who values their safety on two wheels. read more

Great service! I have an electric trike that is too big for me to transport. I called this company, and within a day James came out and picked up my bike for service. He diagnosed the issues with the bike and clearly communicated the service needed. Their prices were very reasonable. James even cleaned the bike up to make it look nearly new. Will definitely use this company again in the future. Highly recommend. read more

James and Mobile Bicycle Repair were the perfect option to get my bike back in riding shape! Easy to arrange pick up of my Trek bike, and he provided a clear, written run down of the work to be done and the costs involved shortly afterwards. While he suggested a few extra upgrades, there was absolutely no pressure. My bike was fixed in a reasonable time and dropped off to my doorstep. Thanks to his work, I've gone from not riding my bike in nearly four years to commuting by bike/train a few times a week. Thanks for getting me back on two wheels! Highly recommended. read more

Outstanding Service - Fast, Friendly, and Professional! After assembling a new eBike, I started having issues within the first week--chain catching and falling off, brakes not working, and wobbly handlebars. I contacted James, and he made the whole process incredibly easy. He picked up the bike, diagnosed the problems, replaced faulty parts, and returned it the very next day in top condition. Not only did he fix everything, but he also took the time to explain what had gone wrong and what to watch for in the future. Now the bike rides perfectly--smooth, stable, and safe. Super grateful for the fast turnaround and expert service. Highly recommend James for anyone needing reliable bike repair or a solid tune-up! read more

My bike was making noise. I found James on Yelp and contacted him through messages and email. He quickly responded to me and scheduled a time. He arrived on time and very quickly started working on my bike. Since I have a heavy cargo bike, he had to work on site. I was very pleased with how much attention he gave to my bike, he nicely tuned up and replaced one of the broken tire. He also did a bleeding of the bike break. Now it could break so much better! He tested it many times before he confirmed his work was done. It was quite a hot sunny day, He still was very focus and professional with his work! (I offered him 2 cold sparkling flavored water, it's a good idea to prepare cold drinks for him if u plan to have him come work on your bike during hot days! Please show appreciation to him. He very much deserves it ) I like how I could be confident that my bike is in good hands, someone who loves bikes and cares about bikes. I feel much more comfortable to enjoy my bike ride with my kids from now on. No more worrying that it will break down. I am planning to join his monthly plan which will help me plan out every year. I want to keep using and enjoying my bike every year with James helpful hands. Thanks much James! It's lovely to have u around this area! Thanks for coming by! Looking forward to see u again the coming years! read more

Mobile Bicycle Repair - Bike Repair/Maintenance Near Me - Santa Clara, California

What a wonderful service! I was in a time crunch to get my Cannondale Super Six EVO in shape for a rally and James was able to completely rebuild my filthy and worn out bike in record time. The bike looks and rides like new. Very reasonable pricing as well. read more

This guy did an amazing job on my bikes picked them up, returned them. Everything was in good in order very professional.

I haven't been on a bike in decades and during the pandemic I stopped leaving my house and got in *really* lousy shape. My knees and hips are in such bad shape, and my balance isn't good, so I mail ordered an adult tricycle and hired James to assemble it. He did an excellent job, even making a trip to the hardware store to buy bolts that were missing from the package. He suggested a chain wax treatment, to make the chain move more smoothly and need less maintenance, and a tire treatment to make them more puncture resistant. When he brought the bike back to me, he spent quite a bit of time adjusting it so it fit me and coaching me on how riding a tricycle is different than riding a bicycle (something I hadn't really considered properly). I definitely feel like this was money well spent! James was so very patient and kind and encouraging. I can tell I am going to need to do some parking lot practice before I really get comfortable riding again, but after his help and encouragement I feel much more confident that I will get there fairly quickly. I will definitely be contacting him again in the future for any needed maintenance or modifications. Thank you, James! read more

TL;DR: I highly recommend Mobile Bicycle Repair and the owner of this business, James. I had two e-bikes and one 20 year-old Townie that needed a lot of love; each had unique issues. He found problems I was not aware of (providing photographic evidence to back up his claim) and recommended options to improve safety/longevity. He went above and beyond my expectations. Prices were reasonable, especially since I didn't have to take the bikes to and from a shop! Give him a try! Full Review: This is a long one. I have been disappointed in the past at the quality of the service work done at many local bicycle shops, so searched Yelp for other options. Mobile Bicycle Repair had outstanding ratings, and I liked that they would pick up the bicycles--I had three to transport! James responded very quickly to my inquiry on Yelp and originally scheduled the pickup for the next day--a Saturday! Very responsive! I ended up postponing it so I could ride two of the bikes on the weekend. He came Monday instead. I had different issues with each bike. Two were e-bikes, one brand new, another a year old. The other was a 20 year-old Townie that I wanted made sure was in good shape for my daughter to use at college (don't want a new bike at a university!). James listened carefully to my explanation of what I wanted done with each bike: my goals and planned usage, not just the issues. He asked smart follow-up questions to make sure he understood what I wanted. He didn't take any notes, which worried me a bit--how was he going to remember all of this? He also didn't provide any kind of receipt showing what bikes he had received for repair. He just loaded them up on the bike rack on the back of his van and left. He told me would get back to me two days later (Wednesday) with an estimate after examining each bike. I didn't hear anything from him, so I texted him late Wednesday afternoon--no response. I texted him again on Thursday, also no response. I tried calling the number Friday morning but it just went to voicemail. Now I was starting to wonder--have I been scammed? Did I just stupidly give a thief $8K worth of e-bikes with no way to get them back? Later that day, I received a text message from James and I called him. This time we talked and I explained my misgivings--particularly that he had been non-responsive for two days. He apologized profusely. We had a long talk about how to improve his business practices to provide more reassurance to future customers. He is new at this and realized how the lack of documentation and then no contact could worry a customer. He then walked me through his assessment of each bike--he had remembered everything I had told him! He pointed out additional items on my old Townie which should also be addressed, and the prices he quoted were more reasonable than the local shops. He followed up after our call with a long text message explaining exactly what services he would do to each bike, and the parts and labor for each. He also committed to get the bikes back to me on Monday or Tuesday--pretty fast turnaround! He texted me again on Monday with a couple of additional issues he had found on the Townie, sending me photos showing how the rear wheel was cracked at one point and reporting that the rotors on the used e-bike were glazed and needed sanding. He also suggested adding tube liners for two of the bikes--something I had been thinking about over the weekend. I also asked him, since he was replacing the wheel, to also put on a new tire and inner tube. With the additional services, he said it would take another day to get the Townie ready (Wednesday instead of Tuesday). He offered to return the two e-bikes as committed to by Tuesday, but I said it was fine to bring back all three bicycles on Wednesday. When I tested all three bikes, I was impressed. The Townie needed the most work, and it rides like a brand new bike. The new, waxed chain is much quieter, and shifts are quicker and precise. He replaced the brake calipers (no charge!) because the original ones disintegrated when he was replacing the brake pads (nor surprising on such an old bicycle). He even cleaned up the bike! His attention to detail and thoroughness really impressed me. This is what I want in a service experience--he understood my objectives and made sure everything that needed to be done was to achieve that. So often when you take a bike to a shop, someone writes up the order and the actual mechanic just follows what specific tasks are written down--there is no opportunity to make sure they understand what you are trying to accomplish. And rarely will they go above and beyond the bare minimum. Mobile Bicycle Repair was a refreshing experience. Also, I have to say that James is a genuinely nice human being. He took the time to listen to my complaints (about not contacting me), and was open to my suggestions for how to make a better experience. I am a satisfied customer and would have my bikes repaired there again! read more

There was confusion on contacting James which we resolved and He did a great job on my bike.

Quality Service - I can really tell James is really passionate about his work. Fixed up my daughter's bike really well. He is genuinely a caring individual as well. Tank you so much James!!! I definitely know who to reach for my bicycle needs :) read more

Fantastic service--my bike is tuned perfectly and shifts smoothly. Delivery was a breeze. Friendly, professional. read more

Mobile Bicycle Repair - Bike Repair/Maintenance Near Me - Santa Clara, California

Timely pickup, good communications, quality and thorough work. Also had them replace chain and tube. Highly recommend.

James is just fabulous. He comes he picks up your bikes. Talk to you about what needs to be done on him. Takes him away and they come back perfect, need a new tire. It's got a new tire need a new chain. It's got a new chain. He fixed my sons little hand me down bike so we didn't have to buy a new one, my cruiser, my wife's cruiser. We are ready to ride. read more

Mobile Bicycle Repair - Little guys hand me down repair - Bike Repair/Maintenance Near Me - Santa Clara, California

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James is wonderful and only one of two mobile repair services serving the South Bay Area. He comes to your home or business by appointment (use his website to setup) and does all the work on-site in his large lorry. He has most everything necessary from a parts perspective. In my case, I had a bike which'd been sitting for over a decade and he completely restored it in two hours. The bike looks a little better than when it was first bought in 2006. He take cash and credit cards. James also emails you a receipt which includes everything he did on the bike and notes. I plan to use him for yearly tune-ups if this bike sees a lot of use. The tires he put on the bike were far better than the stock ones and he even restored the spokes completely for free. It's currently $120 for a yearly maintenance plus parts. Just as with musical instruments, James caused me to realize having a seasoned pro setup a new instrument is similar with bikes. If I newly bought a bike, I might consider having him go through it anyway; especially if it's going to see a lot of usage. He does work on motorized bikes and other mixed mode models as well. He's very passionate about what he does and it shows in his work. read more

Mobile Bicycle Repair - Bike Repair/Maintenance Near Me - Santa Clara, California

He did an awesome job on my bike. The service was fast and convenient. I would recommend to anyone whose bike is in need of some TLC. I love riding my bike now. read more

James worked on my bike replaced the tires and tuned it up to perfection! Strongly recommend his services!

James, the owner, provides an excellent service. He tuned and fixed my bike and now I enjoying my rides again. He picks it up and brings bike home. Nice guy. Highly recommend! read more

If I could give 6 stars, I would. I don't usually write reviews, good or bad, but I have to for Mobile Bicycle Repair. Phenomenal service from start to finish. Our two bicycles started out dusty from lack of use, and they hadn't had any TLC since I bought them. They needed at least a basic tune-up and maintenance, but I had no idea what else they might have needed. After MBR, they look brand new; I wish I had pictures from before (think cobwebs, and pollen from last summer). James picked them up, found issues with them they'd had since we bought them that we didn't even know about, fixed everything, and brought them back in great time. The pricing was reasonable, and the attention to detail was *chef's kiss*. He was able to be super-accommodating in terms of timing, pickup and delivery, and there was great communication throughout. All businesses should be run like this one. If you need anything done on your bicycles, save yourself the search and research time, just start with Mobile Bicycle Repair. read more

Had my old, crusty bike sitting around for years and wanted to get it road ready again to use. Called Mobile Bicycle Repair and James was great. He explained all the options and came to pick up my bike after a couple days. We decided on the work to get it up and running again and he took the bike away. When he came to drop it off after the work was done I was blown away and extremely satisfied. Jame's pricing to get the work done was very reasonable as well. Talking with James and seeing the quality of work put in to my bike really shows his passion for his work. Highly recommend this company and will definitely be calling James again for any bicycle issues in the future. Thanks James! read more

James is very professional and did a great job servicing my bike. He also made sure I got my bike on time for my tour and also took care of additional tuning and adjustments as needed to ensure smooth running. Very convenient that he picks up and drops off the bike at your door step! read more

Glad to find this place on Yelp as James provided me a best service. He is very professional and nice gentleman. My e-bike had a lot of problems and he fixed it all for me with a reasonable price. I believe it's the most cheapest price what I can get in Bay Area. I will introduce others friends who needs bike repair or maintenance in the coming future. Again, thank you James! Wish you all the best! read more

James was great, he solved many issues my neglected ebike was suffering from. He had most parts redaly available and booked a return for when the new parts arrive. Definitely appreciate the service! read more

Excellent service, great repair, my bike got a full service maintenance. Always giving updates regarding the repair and quick responses every time you have a doubt. read more

Mobile Bicycle Repair - Bike Repair/Maintenance Near Me - Santa Clara, California

James was super helpful and knowledgeable about bikes! He did a complete overhaul on my suspension, replaced the bearings, and bled the brakes. He also converted my gravel bike to 1x and took the time to explain the pros and cons of the conversion. He's clearly experienced about different parts, brands, and riding in general. He took the time to explain my questions about bike fitting and had a very pleasant demeanor. I loved the convenience of the mobile bike repair, he was on time and got the work done quickly. 5 stars, would recommend! read more

Quick response. Easy quote process. Was on time. It was great to get somebody onsite. A fun conversation. Good quality work.

James did a tune-up on my Super73. Fantastic work and cool guy, and took the time to walk me through the repairs he made in detail.

James is amazing. He's such a professional. On time and very precise of what he doing. Definitely will call him again when I need service for my bikes. Thanks James read more

Such great service! Requested a quote Friday night and bike was fixed and ready to rock by Saturday morning! Explained everything and diagnosed additional things and fixed them for me. Great pricing too. This is my go to going forward for bike service. read more

James was great! Arrived on time and got right to work. He gave me regular updates on estimated completion time, made future recommendations and there were no surprises when it came to the final invoice. His mobile shop/van is impressive and well equipped for the work he does. I'd definitely use his services again in the future read more

James was very helpful for the repair and tune up needed for my Volcon Brat E Bike. Great service, price and very knowledgeable about bikes! read more

Mobile Bicycle Repair - Volcon Brat - Mobile Bicycle Repair - Bike Repair/Maintenance Near Me - Santa Clara, California

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I wish the owner James was more transparent with pricing. He assumed I knew (which I didn't), and I receive the invoice and it was clearly price gauging. Just inform me the total cost (labor & materials), then I can make a informed decision. I understand James is young (fairly new business), but if he can change his approach with his new potential customers, it would go a long long way. I can't endorse this company. read more

I was feeling lazy and didn't want to perform my own flat repair. Mobile Bicycle Repair came through in a jiffy! Not only was he responsive, he was really friendly. Had me up and running in no time at all. Definitely recommend if you're looking for speedy, professional, and friendly service. read more

James provided professional services at a reasonable cost, and helpfully explained the process. He was willing to answer my multiple questions kindly and calmly. I will be a return customer when I need my e-bike serviced in the future. 10/10 stars, highly recommend Mobile Bicycle Repair! read more

JW from mobile bike repair got my bike tuned up and now it rides better than ever! I could tell that they really cared about my experience because they listened really intently when I was telling them about the problem I was having with my gears and asked a lot of questions about what type of riding I was doing and what I liked about cycling. I'm also happy I didn't have to put my bike in the car to bring it to the shop. I know that this is a new business for them, and I really hope others give them a shot! Good luck Mobile Bicycle Repair! read more