They keep billing the wrong insurance company and I have updated the address 6 times in the last 8…read moremonths. I was also told by my insurance company that they would pay the full amount on a machine and told Aeroflow to bill the whole amount and they would get paid. They instead billed by month and to the wrong address. I finally gave up and paid the money and will try and return the rental machine. Do not do business with them unless you like chasing companies for what you want. I don't have time

Should pay attention to all the bad reviews and take heed to what they are saying as I'm having the…read moresame issues with same results...horrible customer service and the straight up lies about coverage is ridiculous, no call when requested, Zero care towards customer concern or issue..

Parts counter person Daniel Santore was friendly, professional, efficient, and very helpful when I…read moreneeded help. Good man on your great team! Thank you.

I've had a Mazda Protege for over 20 years. The best car I've ever had. I would recommend this car…read moredealership.

i live 2.5 hours away but I ended up conversing with a lady there by the name of Melissa C. Long…read morestory short I ended up buying from my local dealership and I felt terrible about it because Melissa had spent so much time and effort trying to make this work. This lady is absolutely wonderful in every way. If you are considering this dealership I would strongly encourage to ask for Melissa by name. If I owned a business I would definitely want her on my team.

I've purchased 5 cars from them and they are always fair and honest. They have the best service…read moredepartment in the upstate. I've tried the other Honda service departments and they were not as nice or efficient.

As a long time Audi driver I never thought I would be driving a Toyota. The new Toyota Crown caught…read moremy eye, and we stopped in and visited with Steve Jenkins. Long story short, we traded in our Audi for the Toyota. The process was easy... no pressure, and other than a tear for the car we left behind, a happy camper. Next up for review-Toyota Greenville Service Department.

I had a written guaranteed drive-away-price for a RAV4 and drove over 1 hour each way to get there…read moreand he tried to swindle me out of over $2,000 more than what was agreed upon. When I got up to leave, he grabbed his higher-priced form out of my hands and was rude to us. I think the business should apologize to me and to mail me a check for $100 for my time and gas. Do not go there.

Buying a vehicle can be stressful, but Wesley Barnes made it feel easy from start to finish. What…read morestood out most was that he treated me like a person instead of just another sale. He listened to what I was looking for, was upfront and honest, and never tried to push me into something that wasn't right for me. His communication was excellent, and he made sure I understood every step of the process. It's rare to find someone who genuinely cares about making sure you leave happy, but that's exactly the experience I had with Wesley. If you're in the market for a vehicle, I highly recommend asking for him. I wouldn't hesitate to work with him again.

This Subaru dealer is by far the most unqualified and inexperienced. I moved here from Florida and…read morethey ruined my car little by little thinking I wasn't going to notice. I bought my car new off Subaru and I know exactly what my car drives like. Do not take your Subaru here if you want it well repaired. They WILL return your car with a new problem just wait for it. So unprofessional and horrible service. You will see.

So incredibly disappointed in Fairway Ford service department. When you have "LIFETIME" oil…read morechanges, make your appointment and the person booking makes reference to the Lifetime Status and verifies it. You drive 50 minutes to get this done and the service technician said "there are no such things as a Lifetime of oil changes". Y'all I bought my 2021 Ford Ranger new from Fairway and paid the extra for this option, have regularly had this service performed. Now he says it Expired in March ... HOW does a lifetime service expire? SO BUYERS - BEWARE, what is promised is NOT what they deliver. Sure I could have then paid to have the service done here, but seriously, WHY would I? Fairway Ford will never see another penny from me or any of my family. Plus I will get the word out to all of my friends and folks on social media. As a side note ... when getting my oil changed at another facility, I was informed Fairway Ford did not replace my fender Clips after my last oil change. So, I now need to go out and purchase new ones.

We have just recently had a horrible experience with this dealership. I do not recommend them at…read moreall. I purchased a Ford Explorer ST online through them and they delivered it to my home in Burnsville North Carolina. I specifically asked Christine Schmidt the sales person if there were any dings or scratches on the car and she said absolutely not I assure you that it is in great condition. When the car got here the first thing I noticed was a ding in the door. Secondly, I looked at the hood and there was scratches all over the hood and at some point someone has tried to fix those scratches. I have been sick for a week and hadn't even been able to drive the car until yesterday. My husband took it to a body shop and they looked at all of the damages. They said it's going to cost thousands of dollars to fix the hood because it's been scratched and then someone's tried to fix it that didn't know what they were doing. The dent in the door can be fixed. Also she did a video and showed me the wheels and said there's a few little scuffs on the wheels, nothing major. The wheels have severe cuts in them where the tires were carelessly changed, and the tire person had scraped the wheels and put indentions in the wheels. They are going to have to be sent to a professional and powder coated again. When the driver delivered the car, I showed him the ding in the door and the scratches on the hood and he said he noticed it before he left with it. He said usually they try to fix those things and he was surprised that they hadn't. I showed him in case there was a question when I contacted them to let them know about these issues. So I finally heard back from her, and she is now accusing us of trying to fix the scratches and making the issues worse. I am completely furious. We are honest people and would definitely not lie about something like this. Like I said that's why I showed it to the man who delivered it. Beware when buying from them we had hoped that they were a respectable dealership and would help us to get these issues resolved as we were assured there was no scratches or dings before we made the purchase but now they are saying that we done it after we got it.

Very nice staff, but the Asheville dealership was MUCH nicer, more helpful, etc…read more I bought a car at the beginning of August. But I've been traveling cross country. I had my license plate shipped to me. I asked them to put them on. I've never had a problem with the dealership putting them on. They were happy to put on the rear plate, but since my front plates , there is no screws in there they would've had to charge me. To drill the holes. That's beyond me. Sorry I think if you buy a new Mercedes and you're at a Mercedes dealership, they should be willing to take care of that without a charge so I got my back plates on. No front plate cause I didn't wanna pay an hourly charge to have someone do that. Again, I didn't buy the car there, but they still should be willing to put on my front plates. Even if it includes drilling some holes.

Been an owner of Mercedes Benz vehicles for over a decade now and primarily get service done at…read moreMercedes dealerships. In New Hampshire service is top notch. No fast forward to moving to South Carolina and that couldn't be further from the truth. Need a service A completed, cool all the Dealership, quote me $529. Little high for a service A but ok no big deal. I tell them I replaced my batter not at a Mercedes dealership and need it registered, they say they can't touch it because it's not a Mercedes Benz battery. Never heard that before so already not starting off well. Then I tell them I replaced it because of a couple errors I was getting and need those cleared just to see if the battery did fix the issue, again they say that can't do that. Keep in mind they are going to be on that page already as they have to CLEAR my service A indicator. Awful service, awful customer service. If I could give no stars I would. Would not recommend the service department at all.

I brought a new EV from another dealer to Whitaker for a sort of slipping transmission. They fixed…read moreit with software, and applied a couple of other outstanding warranty-type repairs. The car runs a little like a German import now, and everyone I worked with was friendly and helpful.

My Surburban is still leaking oil after taking my 2007 Chevy Surburban to them for an oil change.read more

Don't buy a Corvette from this establishment. I called, talked to a sales associate, made…read morearrangements, then took the two-hour drive. I got there, and they were doing well until I made up my mind which one I wanted and asked to take a test drive. They began the drama. First, they don't allow test drives on Corvettes, so I told them I wasn't paying much for a car I couldn't fully drive, even with full insurance. They went to talk to "Steve" (the used-car manager), and I was leaving as I came out of the bathroom, headed for the exit. The salesman (who had done a great job in this situation as he could) came to me and said Steve said I could drive it, but first I had to be approved for the loan. I told him I was buying the car outright and didn't need the loan; I had cash but wasn't interested. As I was getting in my truck, Jeff (sales manager) came to the parking lot and said we could drive the car. Roller coaster of rules. Funny how the whole thing changed when I no longer needed their loan. By then, I was over it, and my wife said she had never felt so disrespected in her life. I called a friend of mine, and he said they had done the same thing to his buddy. His buddy fell for it, and the car immediately clunked. Three days later, the torque tube had to be replaced. The car I picked out I wanted badly and was going to buy it, but I am pleased I walked away. I had driven 4 others the same day, with not a second's hesitation from the dealership. Just don't fall for their tricks.

The administrative staff were friendly, otherwise this would be 1 star…read more We have had two bad experiences in the last month with this dealership. We had to take in our Chevy Bolt EUV, and upon arrival it's as if Shawn (service) wouldn't even speak to me without talking to my husband, too. Continued to call me "little lady" etc etc- demeaning and very condescending. After dropping the car, we were not contacted at all re: any of the progress, estimated date of completion, what was actually wrong etc. I finally called to check and they still didn't tell me what they were doing to it, just that it'd be ready "Friday". We picked it up and I had to ask what they did- got a curt "well, looks like a replaced battery" and we were on our way. Fast forward to this week and I was asked by the tax auditor to reach out to Chevy directly for an appraisal-- I left a message w/ customer service and never heard back causing us to miss the depreciation deadline. Overall- steer clear. Seems like this place needs a customer service overhaul.