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Aeroflow Health

Aeroflow Health

2.5
(166 reviews)
$

My midwife suggested I order my breast pump through Aeroflow, stating that it's seamless and that…read morethey handle all insurance aspects. She was completely correct! For my last pregnancy, I went with a different company (as suggested by my insurance) and it was a bit more involved. That company also did not plan to send out the pump until closer to my due date. Unfortunately, my son arrived 6 weeks early. The company had to rush order my pump, but in the meantime, I had to rent one at a cost to me. I knew I wanted the Spectra S1 this time simply due to it having the battery pack feature. I understood there would be an upcharge. I was able to pay it online using my credit card. I filled out a brief online form on Aeroflow's website, received a confirmation email shortly thereafter, and then received an email correspondence (and phone call) from a rep, Dana, the next day. It was simply to say that they were awaiting an Rx from my midwife's office. Aeroflow took care of EVERYTHING. I didn't talk to the rep once. I received a tracking # via email. My pump arrived today - 10 days (including weekends and the Thanksgiving holiday) after I filled out the form online! It also arrived 1 day earlier than projected AND on the day we had a blizzard warning/closed schools and businesses of all things. Pretty awesome! I'm not due for another 14 weeks, and I'm relieved that I have my new pump well before my due date! I highly recommend Aeroflow for ordering breast pumps!

I rarely leave negative reviews, but after months of trying to resolve a billing issue with…read moreAeroflow, I feel like I have no other option. Last December, Aeroflow shipped me the wrong CPAP equipment. I contacted them right away, but it took months and multiple follow-ups before the correct equipment was finally sent. I promptly returned the incorrect equipment, yet I have continued to be billed for the more expensive item instead of the less expensive equipment I actually received. I have been trying to get this corrected for months. I've called numerous times, left messages, and have repeatedly been told that someone from the accounting department would contact me within 10 days. That has never happened. Instead of correcting their mistake, my account was sent to collections over charges that are incorrect. To be clear, I am not trying to avoid paying my bill. I'm happy to pay what I legitimately owe. I simply need Aeroflow to bill me for the correct equipment that I received after returning the original shipment. The customer service representatives I've spoken with have generally been kind and have tried to help, so this isn't directed at them. My frustration is with the complete lack of follow-through from the billing/accounting department and the fact that this has dragged on for months without any resolution. This has been one of the most frustrating customer service experiences I've had

Carlton Motorcars

Carlton Motorcars

2.3
(54 reviews)

Very nice staff, but the Asheville dealership was MUCH nicer, more helpful, etc…read more I bought a car at the beginning of August. But I've been traveling cross country. I had my license plate shipped to me. I asked them to put them on. I've never had a problem with the dealership putting them on. They were happy to put on the rear plate, but since my front plates , there is no screws in there they would've had to charge me. To drill the holes. That's beyond me. Sorry I think if you buy a new Mercedes and you're at a Mercedes dealership, they should be willing to take care of that without a charge so I got my back plates on. No front plate cause I didn't wanna pay an hourly charge to have someone do that. Again, I didn't buy the car there, but they still should be willing to put on my front plates. Even if it includes drilling some holes.

I typically don't write reviews, but I feel compelled to share my experience to help others…read moreconsidering this dealership. Unfortunately, the stigma of the "used car dealer mentality" still exists here. I contacted this dealership regarding a Certified Pre-Owned vehicle and negotiated back and forth with the sales representative. He consulted with his sales manager and came back with a revised, agreed-upon price. I accepted it and began the process of moving forward, including preparing to place a deposit. The total concession was only $2,000 off the sticker price, so nothing unreasonable. The following day, the sales representative called me and said, "I need to be honest--the other sales manager decided we are not going to honor what we agreed to. The car has only been listed for nine days, so there's no deal." I have been in sales and sales leadership for over 30 years, and this type of behavior would never be acceptable in any reputable organization. When you give your word, you honor it. I asked that a manager or the general manager contact me to discuss my frustration and what I believe to be dishonest sales practices. No one ever called me back, which speaks volumes about how little customer experience matters here. After reading the existing reviews, I should have known better. When you see consistent negative feedback, it's usually telling you something. I gave them the benefit of the doubt--and unfortunately, the reviews were accurate. I would gladly drive two hours to another South Carolina dealership, or even into North Carolina, to work with professionals who value integrity and customer trust. Pretty sad, Carlton. Without happy clients, you won't have a successful dealership.

Kevin Whitaker Chevrolet

Kevin Whitaker Chevrolet

3.4
(25 reviews)

Don't buy a Corvette from this establishment. I called, talked to a sales associate, made…read morearrangements, then took the two-hour drive. I got there, and they were doing well until I made up my mind which one I wanted and asked to take a test drive. They began the drama. First, they don't allow test drives on Corvettes, so I told them I wasn't paying much for a car I couldn't fully drive, even with full insurance. They went to talk to "Steve" (the used-car manager), and I was leaving as I came out of the bathroom, headed for the exit. The salesman (who had done a great job in this situation as he could) came to me and said Steve said I could drive it, but first I had to be approved for the loan. I told him I was buying the car outright and didn't need the loan; I had cash but wasn't interested. As I was getting in my truck, Jeff (sales manager) came to the parking lot and said we could drive the car. Roller coaster of rules. Funny how the whole thing changed when I no longer needed their loan. By then, I was over it, and my wife said she had never felt so disrespected in her life. I called a friend of mine, and he said they had done the same thing to his buddy. His buddy fell for it, and the car immediately clunked. Three days later, the torque tube had to be replaced. The car I picked out I wanted badly and was going to buy it, but I am pleased I walked away. I had driven 4 others the same day, with not a second's hesitation from the dealership. Just don't fall for their tricks.

The administrative staff were friendly, otherwise this would be 1 star…read more We have had two bad experiences in the last month with this dealership. We had to take in our Chevy Bolt EUV, and upon arrival it's as if Shawn (service) wouldn't even speak to me without talking to my husband, too. Continued to call me "little lady" etc etc- demeaning and very condescending. After dropping the car, we were not contacted at all re: any of the progress, estimated date of completion, what was actually wrong etc. I finally called to check and they still didn't tell me what they were doing to it, just that it'd be ready "Friday". We picked it up and I had to ask what they did- got a curt "well, looks like a replaced battery" and we were on our way. Fast forward to this week and I was asked by the tax auditor to reach out to Chevy directly for an appraisal-- I left a message w/ customer service and never heard back causing us to miss the depreciation deadline. Overall- steer clear. Seems like this place needs a customer service overhaul.

MobilityWorks - mobilityequipment - Updated July 2026

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