Poor service and worst concept out of all the BYO pizza chains! If I could give zero stars, I would. I was excited to see one of these open up in the neighborhood and was looking forward to trying it. After having had Pieology, Blaze, and Pizza Studio, I wanted to see what MOD was about. The difference with MOD is the way their pizzas are ordered and cooked, plus their rude and unhelpful customer service. Instead of going 'down the line' and watched your pizza be made, they took down your order and someone else made it. Then, several people make the pizzas and then toss it into the oven at the same time. When the pizza is ready, another person takes it out of the oven tosses them on the counter, while another sorts through pieces of paper in no particular order to try to match the toppings that's listed on this paper to the pizzas that were just tossed to them. What's the problem with that? Well, I saw this whole process unfold and the person handing out pizzas were giving out wrong pizzas to people, and gave my pizza away to another person (this whole time I was thinking, 'That was my pizza, but maybe they ordered the same thing.') Well, they didn't order the same thing. The person left the building and came back 5 minutes later and said they were given the wrong pizza. This is when it gets gross and unsanitary. The employee then proceeds to figure out who the owner of the pizza is and instead of having my pizza remade, he puts the pizza in a new box and attempts to give the pizza to me. How do I know the person who was originally given the pizza didn't touch it or do anything unsanitary to the pizza???? Gross!!! When I told the employee that I knew exactly what happened to the pizza and I want a new one made, he gave me an attitude, but still asked for a new pizza to be made. The pizza took another 15 minutes to make (I thought this was suppose to be fast service?). When I finally received the pizza, the pizza was not sliced and when I asked for it to be sliced, again I was given an attitude by the same person who made these mistakes. When I refused to deal with anymore of their crappy pizza and service, and asked for my money back, the manager asked me and the employee what happened, the employee proceeded to lie and blame the other customers for grabbing the wrong pizzas, not admitting to his own mistakes. MOD pizza is a joke. There are better options for quality of food and service out there. read more

Awesome make your own pizza place... Not a huge pizza fan and its been months since I have been to this place but this place has the best pizzas ever... Wish they had more options for the base like Pizza studio but other than that it's absolutely amazing... tons of options for toppings and seasoning... read more

Good pizza, great price, and plenty of healthy options. Great costumer service to boot!

Customizable and affordable with a modern atmosphere. There were both vegetarian and vegan options.

Love this place. I know that "make your own pizza" places are all the rage currently, and I haven't tried a lot of them yet, but I am really impressed with Mod Pizza. They use fresh, good quality ingredients and don't skimp on the portions that they give you. If I want more of something, I just ask and have never been denied. I'm actually at the Cupertino Mod Pizza (which just opened) as I write this review and try to sober up before driving home (the IPA on tap was a bit higher in ABV than expected). I like that they give you suggestions on which combos to order or build off of because it can seem overwhelming on your first visit. I also like that they have salad options (and even accompanying croutons!) for those who are doing the low carb thing. I like the thin crust a lot because it's just thick enough to get a nice crispness without being too doughy. But for those people who miss their deep dish and dough, you can get a double portion of dough for a few more dollars. It seems a bit unfair to them in terms of profit margins to charge the same for a plain cheese or pepperoni pizza as my creation (red sauce, mozzarella, pesto sauce, spinach, arugula, basil, tomatoes, crushed garlic, chicken, mild Italian sausage, mushrooms, more mozzarella on top, and all topped off with a drizzle of ranch and pesto after the oven), but I think that it ultimately evens out because this is a place that families can go with picky eaters (plain cheese anyone?) and also satisfy the parents' more adventurous tastes as well. I've also seen groups of teens and families and couples on dates order multiple pizza to share, which seems like a really good idea. I've been to this location twice now, and while each time was not without its hiccups, they always made it right in the end with minimum fuss and muss. The seating is a bit tough as they don't have much of it (communal table space and counter seating), but the turnover is pretty quick. A lot of people seem to come for takeout. I like that they have the mini mod and regular mod sized take out boxes ready to go for any patron because I have to admit, I have never finished my entire pie haha. The leftovers heat up pretty well. Of course, the crust isn't crispy anymore, but it doesn't fall apart either, which I appreciate. I will definitely be back; it's a quick and economical lunch. I mean, how many places offer lunch for less than $10 these days?! read more

Thought we would try Mod Pizza as we've heard good things as compared to Pieology. Like Pieology, the idea is good and they do have a fair number of routine toppings. Also like Pieology, the end result is a very moist soupy glop with mediocre flavor. The ingredients are just heated through leaving a texture only slightly better than frozen pizza. We did try 'The No Name Cake' and it was a wonderful surprise. It is basically a slightly larger DingDong, but less sugary cream inside along with a moist flavorful cake. People running the counter were friendly and polite. Come for the cake and then uh that's it. read more

I never enjoyed pizza until these "build your own" places popped up. I preferred Piology over this place but their locations are dwindling. I figured no big deal, order a pizza. Sure the topping options are different but it'll work. Just maybe a different crust. I ordered a pizza with no sauce (I'm not a fan of cooked tomato), cheese, sausage and Pepperoni, and bell pepper. I waited the few minutes it takes them to cook it, grabbed my box when they called my name, and went on my merry way. I got home after a long day of work, to find a pizza, with tomato sauce, cheese, opinion, and mushrooms. Who orders pizza like that?! This was not my pizza. Not only do I not eat tomato sauce, but I don't do mushrooms or onion. This pizza was not edible and I ended up tossing it. It looked edible. And I'm sure whoever got my pizza was pretty annoyed too. Won't be back. read more

Very good, super fresh and fast... much better than other options in the same price range. Consider me a new customer... read more

3.5/5 stars Super friendly service! The employee (not sure of his name but he wore a SnapBack and has tattoos) was really friendly with his conversation, was generous in the amount of toppings he added, and even gave me a free drink! Docked a few points because the time to get my finished pizza was way too long. I guess it was because I came at a slow time at 4:30, but my pizza sat on the counter for at least 10 minutes before it actually went into the oven even though there wasn't that many customers in the store. read more

This review is about the service. A few friends and I went about 2 weeks and had a horrible experience. The purpose of a business like this is for a fast and easy dining experience. It was neither. We walked in and waited 10 minutes in line and saw that it was going no where any time soon (there was one group ahead of us with 3 people) so we walked out and went to Habit. Unfortunately, they also had a huge line so we walked back to MOD. The workers here were either extremely lazy and did nothing or they were extremely slow. It took me about 15 minutes to complete my pizza because the guy doing toppings was taking his sweet sweet time. The guy doing the sauce took forever and there was worker who was just sitting down next to the dough the entire night. I don't think he moved an inch. Now comes the bad part. I waited about 20 minutes before I was told that my pizza was burnt. I consider myself to be pretty patient and this was okay, but I didn't receive my 2nd pizza until about 30-40 minutes later. To make matters worse, when I received my pizza, it wasn't cut and had the completely wrong ingredients. It might not seem bad, but they mark down what ingredients you had on a piece of paper. I don't want to continue this rant, but if you want to try MOD pizza, go to the location on Prospect. I guarantee you won't have this kind of experience at that location. I understand that this place is new, but when you hire a bunch of people who simply don't care and don't understand a process, then you will suffer. My final statement has to do with a lady who walked out while I was eating. She opened the door, walked out shaking her head and said "what a bunch of effing idiots". Honestly, I have to agree with her. I don't think a single person was happy that night with their experience here. read more

I love this place and being able to create your own customized pizza! Ingredients are fresh, it's affordable and staff are friendly. I come here at least once a week and I am always satisfied. read more

Great eatery, good food, fun staff members, always a joy to walk into MOD... and know the kids will finish what's on their plate! :) A nice place for those nights you need a quick rescue dinner :) read more

Very nice place ..food come out fast plus you get to pick all the meats you want. For the price of a dominos pizza it's not even close. I'd come here everytime read more

The Chipotle for Pizza. Same concept and same restaurant design. You make line, pick your base sauces and dough. Right after you go to the next server and pick your ingredient. Why hasn't this been done before? you feel like a chef after creating your own pizza combination. Plus all the ingredients are fresh, Loved it and will go back. P.S. I don't know why people complain about the waitime. It's pizza people, needs a minimum of 20 minutes if you want it right. read more

Its our favorite joint for pizza...vegetarian and non veg pizzas are good.. so far we have tried 4-5 pizzas and all r good and fresh..sauces are also good..economical too.. read more

After many I visits here I still love the staff, the food and the environment there!!! Thank you for opening!!! read more

MOD Pizza - Mod size pizza with pink sauce, mozzarella, basil, arugula, roasted garlick, tomatoes, and onions topped with balsamic glaze. - Pizza Near Me - Santa Clara, California

So the MOD Team messaged me and sent me a free pizza and asked for me to try it again. This time the service was better, the pizza wasn't burnt, and I was much more satisfied with my pizza compared to last time. A couple problems still remain with this location, pizza was way over salted, not sure which ingredients are causing this but that remains to be a problem. They seriously need more employees here, I feel like 3-4 people are not enough for the kinds of crowds this place gets. I don't blame the employees but having customers wait around because your understaffed is a huge problem at this busy location. Still not my favorite pizza place, but one of the better options under $10. read more

This place is GREAT! I never knew of a pizza place where you could get unlimited toppings for such an affordable price. Every time I have come here I have left satisfied with my combination. The only reason I started coming here in the first place was my coworker. She has been so thrilled with this spot she started doing small orders for friends. It is no wonder, the food is great and we can all hang and eat our own food. Loving this place, so stoked to have it in the neighborhood. read more

Big shout out to the woman who assisted me tonight (I didn't get her name but she said she's allergic to pineapple and wears a baseball hat). She not only made sure my allergens didn't come near my food but made sure to pull ingredients from the fresh containers as to avoid any cross contamination. You're amazing! And this location in general always has great customer service. read more

Fast and friendly service and staff. Didn't take long to get pizza built and cooked. Came in at 11am read more

MOD Pizza - Pepperoni, Spicy Sausage and Jalapeño MOD. - Pizza Near Me - Santa Clara, California

This the first review I wrote I think. Cmon plz teach ya workers how to spread cheese on pizza

First time here staff was very friendly had a Koo vibe !! Fountain drinks at Koo the have home made lemon made that was killer & a blackberry lemonade that was off the hook!! Yo an the have crushed ice that make the drink! I will be back yo an Koo music playing!! read more

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Super disappointing. I was so excited to make my own pizza the way I want to! But my sister and I got two sad mini cold pizzas :( after waiting in line forever and then waiting for our pizzas forever we finally went up to the counter to hungrily watch our food, so close but so far away. The poor guy behind the counter was so overwhelmed and confused but that still doesn't excuse almost giving our pizza to another customer who was also sadly waiting forever. We had to stop her as she was hurrying out the door and correct the orders ourselves. He even took MY pizza out of its box to put someone else's pizza in it and gave it out! What??? I think they should go to pieology and see how fast and efficient they are because this was ridiculous. When we finally got home with our cold pizzas we had to microwave them...the taste? Meh. I'd rather eat papa johns. read more

MOD Pizza - My sad mini pizza that was thrown in a huge box. It was also on top of a written order that was not mine? - Pizza Near Me - Santa Clara, California

My last experience at a different location was great so I figured eating at this location would be no problem. Boy was I wrong....two of my friends and I came here for dinner and ordered our pizzas. The process was fairly slow but we didn't mind too much. Then they managed to burn our pizzas when there was only four other people in the restaurant...don't really understand how this happens... In the end it took us over 1 hour for some pizza when the place was pretty much empty and they ended up making our pizzas wrong. I advise you to look elsewhere to eat in this plaza. read more

First time trying MOD Pizza and I love it! The service was fast, the staff members were friendly, the restaurant was clean (including the restroom), and the pizza & lemonade were yummy! The only tiny issue I had was that they didn't have umbrellas for their outside dining area. Again, minor issue though lol read more

Ok I love Mod Pizza but this one sucks. I wanted a salad and they had the crappiest lettuce and arugula out. And they were going to serve it!! Negative ghost rider :( read more

MOD Pizza - Sad arugula - Pizza Near Me - Santa Clara, California

Great pizza, I've had this place a couple of times but for some reason my pizza today was the best I've had here so far. The service from the employee named Armando, went above and beyond, by answering questions and giving recommendations based on the ingredients already on my pizza. I'm vegan and he changed gloves before handling my pizza which I greatly appreciated. Will definitely be returning. read more

MOD Pizza - Pizza Near Me - Santa Clara, California

Truly one of my favorite pizza places. To put it simply it's a homemade turn on pizza. You enter a very welcoming and fun atmosphere, greeted by all the workers. Then you walk up to find good reasonable prices. A DIY pizza bar with all types of ingredients. As for the workers, they are interesting individuals that come from all walks of life, giving there time for the true bliss of MOD pizza. read more

The woman behind the counter didn't say hi but immediately asked how many pizzas do we need. She forgot to smile too. When we got our pizza it was burnt not toasted, because bitterness of the crust was present on our taste palate. We did not complain because we are brought up to be nice and complaining is the last thing in our minds. Instead, i will do a review so others will know of our experience. I will do my own kind of Mod pizza which i can do better. read more

The crust is a cracker instead of pizza dough. Since my daughter likes cheese-free pizza, this is a good option for her. Very few of the pizza cooks get a decent result as most rush the baking process. I'd much rather wait a couple minutes for something good than get an undercooked cracker crust. read more

5 STARS! I would give this place 10 stars if I could! Great choice of pizzas, very quick service (your pizza is ready in under 5 mins from order) and I love their concept of an additional choice of making your own pizza besides their choice of pizzas. We moved into the area recently and we've been to the place thrice already in under 2 weeks. They also offer the option of sides - the garlic strips are really good and their pesto base will always remain a favorite. It's a small place but great place to go to if you're in a hurry and for families. Excellent service as well - the employees here always seem happy to meet their customers. Very reasonably priced as well. A must visit! read more

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I'm a sucker for mod pizza because I can request them to make it vegan without onions and garlic. In fact, they are the only pizza place where I feel I can get that kind of pizza - wasn't for them I couldn't ever eat pizza. Thank you MOD for letting me customize it! read more

Best Build-Your-Own pizza place. Lots of choices with sauce and topping. Price it pretty fare as we'll. Milkshakes are good, but mostly vanilla base with a topping mixed it, very very sweet. read more

MOD Pizza - Pizza Near Me - Santa Clara, California

Love being able to customize my pizza and receive it that fast! Tasty toppings and priced appropriately. Took some home to eat leftover and it didn't last that well, however. This pizza is only good fresh, I think. read more

This location is very good. The staff members were helpful and the food was very good. Seems a little pricey for what you get but then again it seems like a lot of places have jacked up theirs prices lately. read more

Good price, terrible pizza. Canned artichokes? No thanks. Pizza also wasn't fully cooked. Add in weird unfriendly borderline hostile staff = won't be back! read more

This MOD Pizza has a sign over the door that says SUPER FAST. That wasn't the case. I waited in line for 20 minutes. When I finally got to the counter, The person helping me kept bouncing back and forth, completely confused. My daughter ordered a MOD size and I had a mini. When we got our order, my daughter's pizza crust was under cooked. This place needs some help quick. read more

Seriously the best pizza I've ever had. Great shakes and absolutely wonderful cheesy bread. All the ingredients were extremely fresh, and the service was so fast I thought they had messed up. The manager was incredibly nice. It was our first time here, and he took his time to explain and answer any questions we had. Go. Here. read more

Came here for a quick dinner. Ordered online so the pizzas were ready when we got there. Their mini size is perfect for me and the fact that the toppings/sauces are endless is a huge bonus! Sometimes they skimp on some toppings but then again there's only so much a mini can hold. Regardless, this place is great and I'll definitely be returning : ) read more

MOD Pizza - Mini - Pizza Near Me - Santa Clara, California

My family and I are from Roseville ca... We visited this store and my 2 children spilled there lemonade and the manager on duty helped my family so much.. I can't thank this store enough... from good old Roseville read more