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    Modern Professional Imaging

    1.0 (3 reviews)
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    Alliance MRI at Los Alamitos Medical Center

    Alliance MRI at Los Alamitos Medical Center

    3.3
    (27 reviews)
    4.9 mi

    I don't understand the reviews. Of course, the parking lot charge was annoying as they hold the…read morepatients hostage during the course of the MRI. In my case, it took me over 2 hours because I had two concurrent exams inside the machine, so I was charged 6 dollars, but it's a small price to pay to save a life through the MRI. The facility itself wasn't bad, only there was one receptionist who seems to be annoyed working there, questioning me if I have an appointment. I arrived on the dot. After finding me, she doesn't even apologize but hands me the clipboard to fill out the information. My appointment was at 11:15. However I was able to go into the machine at around 12:20 PM. However, you are probably wondering why then, is this review still four yelp stars. Well, I'll tell you. The machine is as comfortable as they can make it, being lit with good airflow. However, I had to be inside the machine for 2 hours. Longer than normal as I need an examination of my cervical and lumbar region. However, the MRI machine is more claustrophobic than I thought. When doing my cervical exam, the ceiling was almost right up to my face. If it weren't for good air flow, I would've probably panicked. I closed my eyes throughout. Once they sent me deeper inside the machine to get my lumbar examined, the ceiling was only a tiny bit higher which made all the difference. I got used to being in the machine. However, I would like to thank LOURDES for being my technician. She made me feel very welcomed and at ease throughout the process. She was very reassuring, and the fact that she is the first person named Lourdes that I have met. Coincidentally, I prayed to our Lady of Lourdes in France a week before asking for some Lourdes water, which cures ailments. What are the coincidences that this technician was named Lourdes? She was also a pro at putting in the bolus of contrast, as I felt 0/10 pain. I didn't even feel the needle going in. She talked to me on the microphone every step of the way before it moved, which was reassuring. She is probably the BEST technician I've ever experienced. She should definitely be recognized for her efforts. Her bedside manner alone raises this facility from one star to four stars. It is incredible. Thanks to the MRI, I was able to get a quick diagnosis within 12 hours, even though she told me 2-3 days. I am able to quickly make an appointment with a surgeon in order to get to the bottom of my ailment.

    My doctor referred me here. I was able to easily make appointment. I went in on a Saturday…read moremorning, street parking was a breeze as other offices were not open. Office greeted me and gave me forms to fill out. Super friendly helping me find right size to change into outfit. Cindy was very kind in helping me be comfortable- offered blanket and helped me with lumbar and other knee support. Great experience for an MRI.

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    Alliance MRI at Los Alamitos Medical Center
    Alliance MRI at Los Alamitos Medical Center
    Alliance MRI at Los Alamitos Medical Center

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    Excel Imaging Center

    Excel Imaging Center

    4.4
    (44 reviews)
    2.4 mi

    I had my first MRI done at Excel Imaging Center and honestly couldn't have asked for a better…read moreexperience. From the moment I walked in, the staff was professional, welcoming, and genuinely attentive. They took the time to explain the entire process to me in detail before starting, which really helped ease my nerves since it was my first MRI. The technologist checked in with me throughout the exam, made sure I was comfortable, and explained what to expect at each step instead of rushing through it. The office was clean, organized, and ran on time, which I really appreciated. You can tell the staff knows what they're doing and actually cares about patient comfort, not just getting people in and out. My MRI report was sent to me less than 24 hours after my exam and I walked out with a CD. If you're nervous about getting an MRI or just want a place where you're treated with professionalism and respect, I highly recommend Excel Imaging Center.

    Excel Imaging Center is amazing, everyone is very professional, kind,and very nice…read more They guide you through the steps of what will take place for your Imaging process They will make you feel relaxed and let you know that the procedure will be easy and painless I am Grateful to have been assigned to do my Imaging process at Excel Thank you everyone at Excel Imaging Center for your amazing support and dedication

    Photos
    Beautiful fish tank and decorations!!!
    Beautiful fish tank and decorations!!!
    Introducing the  MRI 3 TESLA - STRONG, FAST, & GREAT IMAGE QUALITY!
    Introducing the MRI 3 TESLA - STRONG, FAST, & GREAT IMAGE QUALITY!
    ULTRASOUND AVAILABLE!

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    ULTRASOUND AVAILABLE!
    ContinuEM

    ContinuEM

    3.7
    (311 reviews)
    9.1 mi
    Locally owned & operated
    Certified professionals

    I had to come here after an unsatisfactory experience from Excer Urgent care on Lakewood blvd. They…read moretold me they needed a "credit card" when I have full medical coverage! With all the healthcare fraud and breeches...there was so way I was going to do that. The receptionists at ContinuEM were super nice and got me checked in within 5 mins. Never did they ask me for anything financial other than my copay which was expected. Once I saw the doctor, boy was he thorough. He explained what was going on, what to expect and what I was doing that could make things worse. They gave me a steroid pill right there in the office - no need to go to the pharmacy! And they observed me after I took the pills to make sure I didn't have a reaction. It was actually a good thing that Exer didn't work out!

    I received the worst service from JENNIFER PEART, NP, today, 6/2/2026…read more I told her my concerns, and she told me they don't handle this in their establishment. I just said, "Ok, I guess that's it". I felt helpless at this point. She then replied with, "okay"! And walked off nonchalantly. I stood there for a few seconds before realizing a nurse or aide was not coming to offer me an after visit summary, and escort me out. I then found my own way out. It made me wonder would she treat a non-minority the same way she treated me. I understand they have their own limitations, but to be treated so nonchalantly with lack of compassion is the upsetting part. Are bedside manners nonexistent now? I understand people have their off days, but this was completely unacceptable. Maybe consider another field if helping people doesn't bring you any sense of fulfillment. I will be reaching out to speak with a manager if possible.

    Photos
    Our advanced medical care center offers new services for our nearby communities of Lakewood, Cerritos, Artesia, Los Alamitos, and Long Beach
    Our advanced medical care center offers new services for our nearby communities of Lakewood, Cerritos, Artesia, Los Alamitos, and Long Beach
    Modern and Spacious Lobby!
    Modern and Spacious Lobby!
    Compassionate and professionally trained staff!

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    Compassionate and professionally trained staff!
    Medizen Advanced Imaging

    Medizen Advanced Imaging

    2.5
    (115 reviews)
    4.3 mi

    At first my experience at this location was a 5 star, but that went astray so I'll start with the…read moregood story. I went in to get an X-ray and the technician was friendly, helpful, and a Veteran. The quality of care seemed good and he was very empathetic to the pain I was experiencing. When the X-ray results were sent to my doctor's office the results were ready to understand. Being an informed patient I wanted a copy of the images so my doctor told me to contact Medizen to obtain them directly. I called and that's where the lack of service began. It took over 4 minutes to answer my call and I was told to come in, show my ID and they'd burn a CD for me. Instead of possibly obtaining my information first to begin the process they just brushed me off. I went in to get the CD ordered and instead of allowing me to explain why I was there, I was told to sign in. I offered that I wasn't there for imagine, but for records pull and was brushed off again and told to sign in by the heavy set Hispanic front desk assistant. The second lady that helped me was kind and efficient, but hung into my Driver's License after verifying my ID. I didn't get it back until my CD of images was ready. Overall, this could have been a 4 or 5 start experience had the first lady attended to me properly instead of brushing me off. A simple show of appreciation would have avoided this negative review. It isn't about having to sign it, it is about providing good customer service from start to finish. I get that you want to track your service count, but finish we're people too and not just a number.

    Medizen has 2 locations and this review is for the one on Wyoming St. If you want to have…read moreultrasound appointment right away, result in 3-5 business days, pay $150 up front, and no line, walk in right away, this place is for you. The front desk was very nice and fast since it was only me. The tech came out to call me in right away. The tech here was ok but she did not like people talking, just fyi. You should call to follow up on results.

    Photos
    The picture to prove where is unprofessional and uneducated work
    The picture to prove where is unprofessional and uneducated work
    Medizen Advanced Imaging
    Front of building from street; park in back. Entrance in back.

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    Front of building from street; park in back. Entrance in back.

    Modern Professional Imaging - diagnosticimaging - Updated July 2026

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