Update: Modesto Toyota was great but I have a few complaints. The vehicle they sold me had bad alignment with only 9 miles. I ignored it, thinking it would go away after my first scheduled service, but it didn't. I waited too long past the warranty, so that's my fault for not speaking up. My second complaint is that my extended 100k service is not in the system and the service department had no knowledge of. Another update: When I called, politely asking for more info on my extended warranty, the staff was extremely rude. They scoffed at me, yelled at me, and were condescending. That's what I get for being polite. They told me the reason they had no knowledge of my extended warranty was because it was through a third party, and to call that company (Zurich). No info was given about this when I purchased my vehicle through them. How was I supposed to know? They just asked if I wanted an extended warranty and I replied, "Yes." No pamphlet, booklet, or any verbal info was given after that. I'm not sure if they saw this review and were annoyed of me, but it wouldn't be the first time I was retaliated against for a review on Yelp. Maybe after you purchase your vehicle they just don't care anymore. I'm not sure, but it's sad to have changed from 5 stars while they wanted my business to 1 Star after they've got my business. Original Review: I submitted a credit application online and was contacted by Mikkel as soon as they opened at 9:00am. I've went through numerous bad experiences with small dealerships beforehand. The other dealers seemed to not care for my business. Some told me to call back the next day. Others were pretty rude. I told one that I had $2000 to put down and he rudely replied, "That's it?" But enough about the other dealers. Mikkel invited me to come down and I informed him that I lived an hour away. So I gave him the rundown of my credit situation. He knowledgeably told me he could work with me, and gave me details on what to expect. He told me I would probably have to get a Corolla even though I wanted a Prius. The young man then told me he would do whatever it takes to get me in the car I really wanted despite my credit history. He called me back within an hour. Other dealers took 3-5 hours to call back. He told me that despite his efforts, the bank would not finance me a Prius. So he ended up giving me a great deal on a Corolla. I then told him I had to pick up my son from school. Mikkel then told me he would stay past his scheduled clock out time and wait for me to drive from Stockton. He explained that I could be approved for a Corolla because of the rebates they were having on it. I worryingly asked him if he was sure as I did not want to waste my time driving there. He assured me that we shouldn't run into any hiccups although the Corolla was at the threshold of my allowance from the bank. I arrived and was greeted by the staff. Mikkel had the Corolla parked in front already, waiting for me. It was Falcon Grey which was beautiful, but I had a thing for white cars and apologetically asked for a white one. We went searching for a white Corolla but could not find the specific model that costed the amount I was allowed. I thanked him for his efforts, and remember he was doing overtime. He asked if I would like any other color and that he was willing to find whatever other color I wanted. I settled for the Falcon Grey. We went through the process as quickly as we could. I wasn't rushed but he knew I had my son with me and wanted to make this quick. After all was said and done, what do you know? I was approved as promised. I then met the finance manager and completed my paperwork on a digital touch screen table which was a first. Honda didn't even have that. I then was met again by Mikkel to my surprise who was still here although the sun was setting. He showed me what I needed to know about the vehicle including how to work the Bluetooth, cruise control, etc. I'm pretty tech savvy so I cut him off and assured him I would be fine. He then shook my hand and congratulated me. Overall a great experience that I will remember, as I will have this car for a long long time. Toyotas really do last forever when you treat them nice. I highly recommend Modesto Toyota. They also have the biggest lot I've seen even compared to Toyota Town in Stockton. read more

Modesto Toyota - Love it!! - Auto Repair Near Me - Modesto, California

It is sad how far this place has fallen. They falsely advertised on their website to use their KBB instant offer on our vehicles got a quote on our vehicles in an email. Set an appointment and came in. When we arrived, there was a confusion on to who was supposed to be helping us. We ended up sitting at Toyota getting the run around for about 5 hours. During this long wait the 2 sales managers came up and flat out lied to our face about the value of our vehicles. They quoted our Van only being worth $29k but owing $31k. This negative amount would be put on the new lease we were getting. They are now selling our $29k valued vehicle online for $41,740. Talk about greed. Putting us in negative when you never needed to. Also, the lease vehicle we bought is the model match for the lease program. Which they did not honor even after we put more than the asking lease down payment. Denying and arguing with us that the vehicle was not part of the program when the model and MSRP matched. The lack of integrity. The bullying sales tactics. The "bait and switch "with their KBB instant offer. Telling customers "You don't have to buy from us" "We don't have to honor sales there is a vehicle shortage; you should be happy we're not like the bay area they're marking their cars up $2k-$4k more due to the vehicle chip shortage." A loyal customer who purchased or leased 5 out of 7 Toyota vehicles from Modesto Toyota. Reached out every day for 10 days. Wrote the GM Kevin Stinson about 4 times, never got a reply from him. instead, the phone number they reply on these reviews is the dealership number and the people that you talk to are the very same people who do you dirty. With no intention of righting their wrong. Toyota is an amazing brand, the service from this location has become Horrible. As stated in the recent reviews. You do not need to lie or deceive customers when the product sells itself. Will not be coming back to MODESTO Toyota. read more

Modesto Toyota - The greed of selling our vehicle 10k over and putting us 2k in debt is ridiculous - Auto Repair Near Me - Modesto, California

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Went in to look at what was available first thing they commented on was how i looked and tell me im to young for a car like this let me tell you it should not matter what i look like to you cause im coming to give you business and my money it took longer than 30 min to get someone to help us with a vehicle when he was helping us he was very rude and didnt really even answer our questions about the vehicle wasnt very helpful with helping us understand the different models and different options each have compared to audi down the street and mercedes this toyota has some of the worst staff read more

I regret purchasing my car from them or ever giving this place my business. I have always been helped and not turned away because I did not make an appointment. I was not helped by anyone when I first pulled into services. Two cars that pulled in after me were helped right away. Then was told I had to make an appointment. No, I'll take my business to Merced Toyota. The last time I got my car serviced here my steering wheel and dash board got deep scratch marks. When they worked on my husbands truck one of his tools was stolen. When confronted, the manager gave him a cheaper version of the tool back. They messed up his tires too. We only go here because they are in town, but never again. Bad customer service. read more

BUYERS BEWARE! Allen the sales manager is a complete jerk and very unprofessional! My sister went in to purchase her first car and they tried so hard to take serious advantage of her. From the beginning we let him know we were looking for the best deal he can offer. When we rejected his offer he completely rolled his eyes at us and sarcastically asked if we wanted to take a picture of the car quote then walked off. FYI, these sales reps are know for adding on optional packages to the car being financed without you even asking. i.e. dent pro, extended warranty, etc. They will present you with an estimated monthly payment for X amount of months and never disclose what is exactly that is being calculated in that monthly payment. read more

If I could give zero stars I would. This place is terrible. I have taken my car here since purchasing it brand new and every time they mess it up after each service. I have a recall for paint and as I'm in the last process and waiting for Toyota to give me the Dina approval to get this matter fixed, they tell me they'll call and let me know when to come back. Two years have gone by and when I call they told me there's no record of me every coming in to have this process done...last reason to not go there is for service. I was shock when I find out I needed my brakes done after having it done about a year to. I left Toyota and three days later my brakes starts acting up so now I'm on my way to another place to have it done! Toyota Modesto is a huge liability waiting to happen!! They do not care about your care! Customer service is shitty. read more

Elliot was my sales rep, super responsive and kind, helped me get all the paperwork necessary to make the transition of buying my car super easy. Came at 9 Left at 10, Everyone was very kind and dealer was very clean. In the future would definitely come back to buy again. Thank you Modesto Toyota ! read more

Update 11-26-2018: Nothing more to elaborate on my detailed review. Don't bother getting a quote selling your vehicle to them. They will will call you twenty times despite blocking 209-529-2933. Being hounded is not helpful. Told Sales to stop bothering us. The lady who took my call was arrogant, didn't apologize. Most dealers low ball your vehicle then markup 100% retail. That's how they make their money. Better off selling your vehicle on Craigslist. read more

We had the worse experience ever the other day I was there with my parents. The sales rep Sal seemed helpful at first then by the time we sat down to discuss numbers...he kept saying how he didnt want to waste our time because he had other customers he needed to go talk to so he was trying to be honest and realistic with the numbers. It was just poor customer service. What kind of a sales person would talk like that to a customer? Of course after my father told him off by telling him that if he didnt have time, he can find us someone who had the time. Then he apologized for his actions. Never again will we go back. They couldnt even work with us. Taking my business elsewhere. read more

I'm a retire Toyota Master tech. Toyota ok product. However Modesto Toyota is the worst dealer I have ever dealt with. They screwed up our registration then refused to fix it. Their parts department lied to me regarding an upgrade I needed for my wife (six way passenger seat). Their finance manager lied about screwing up our registration. He failed to put my wife's name on the registration and since she is handicapped we are unable to get the handicap plates for the car, much less get the handicap discount from DMV. Now for the car, the driver assist doesn't work properly, and jerks the car so to me it is unusable. The seats are a joke, after driving some distance feel like the cushions are breaking down, and this is a car with only 2400 miles on it. It will be my last Toyota. Seems to me Toyota has really compromised their quality from earlier models. read more

Shout out to BOB in the PARTS DEPARTMENT. He is fast, efficient, and has a great attitude! We called to order a part and he gave us the option to pay over the phone or to come in. We decided to drive over to pay for it because a receipt and paperwork is really important to us, but paying by phone is convenient as well. We were promptly greeted by a nice but vulture-like car salesperson in the front, and he gave us directions to the Parts Department. The place is spotless, they have several TVs in a spacious lounge, they even sell a wide variety of snacks and there's a cafe that serves Starbucks coffee in there. I mean I could live in the place! So anyways we get to the front desk for parts and both of the male receptionists are on the phone but they give us an acknowledgement. As soon as one of the men got off the phone they gave us our invoice with our ordered part that Bob had already printed out. Seriously that took all 60 seconds as soon as we walked in. The only thing I didn't like was seeing an older male who may have been an employee or a regular customer flirting with some of the young ladies at the cashier desk who were all too willing to take him up on his offer to pay for their snacks and giggle like airheads. Girls will be girls, but I also want to remind them to act professionally on the job. There is a time and place for everything. Anyway, a day later I receive a voicemail from Bob with a kind message that my part was in and to pick it up at my convenience. Same. Encountered vulture salespersons. They give me directions to Parts Dept. I enter and Bob is on the phone. As soon as he gets off I hand him my receipt. He finds the part and I'm off. Fast, easy, and simple. But I should also mention, since they are a dealership they are highly overpriced as well. Gotta be real. read more

I know I said before I wouldn't come back to this location after the last experience, but I know for sure this will be the last time. I came to get a taillight cover replaced for my 2010 Prius. I made an appointment last week, but when I came to get my car serviced this morning, I was told they had to order the part. Now, I have to wait 1 to 2 days for the part to be delivered and make ANOTHER appointment! I don't see why they didn't mention this to me when I made my appointment. They could've ordered the part that day and I'd be able to get my car fixed this morning, saving me a lot of time and energy! This doesn't count the 2 to 3 hours that it takes to replace the part. I think I will try another location in the future. read more

Modesto Toyota - Auto Repair Near Me - Modesto, California

I just purchased my 2nd vehicle from them and they had to work uber hard to make it happen. Why? Cuz I wanted one of the new Scion tC RS7's (the Zeus commercials on tv), and I wanted a stick shift. With only 2200 being made for the whole country, no dealership was supposed to get more than 1, and they were given an automatic. After two weeks of phone calls (them calling me to stay in touch, and them calling Scion a lot), they were given a 2nd car...just for me. It arrived on a friday morning, and they were able to install the accessories and get me the car by 4pm. read more

Modesto Toyota - We got the limited edition tC for me but I had to go the racing stripe style for our business. It just looks soo awesome. - Auto Repair Near Me - Modesto, California

I have to say that when I sent an online request about the vehicle in question on Saturday, 11/08/14, I received an immediate call from Jamie Lucas and I told her I was coming from Fresno on a last minute decision as I needed to purchase something soon. My husband had wanted me to find a vehicle that I felt comfortable in and told me that it's about time that I get something really nice and that I wanted. This wasn't an easy task choosing but I knew that Toyota's are great vehicles and that Modesto Toyota reviews were good. I had been looking all over the Central Valley and they had the best deals on vehicles closest to the Kelley Blue Book values. I went to look at the several Toyota 4Runner SR5's that they had. Jamie met me upon arrival and was very pleasant & patient with me as we test drove each one. While I was there, I had noticed that I hadn't taken my medication that I was supposed to earlier in the day & became quite ill so I wasn't feeling very good at all. I had given Jamie my husbands information, since he works 7 days, 12 hour shifts and it wasn't going to be an easy task in me driving the several hours back home. Jamie had contacted my husband at work to discuss financing but my husband's primary concern was for me to get home. She had mentioned to me that the vehicle could be delivered to us in Fresno, which I thought was a huge plus given our situation. This helped tremendously in making our decision. Jamie through out kept asking me if I was ok which was thoughtful and I told her that I desperately needed to get home as soon as possible but needed to find a restaurant to relax at first and she suggested several nice places nearby. My husband after arriving home from his 12 hour shift, went online and filled out the application to start the ball rolling and thats where it began. We received a call from Jamie the next day saying that she got us a rate but "suggested" that we wait until Monday to obtain a better one. We did. The Finance Department obtained such an outstanding rate for us and yesterday, 11/11/14, Veteran's Day, of all days, since my husband is a retired Navy Veteran, the 2012 Toyota 4Runner SR5, was delivered to us all the way from Modesto Toyota, with all of the paperwork. Upon arriving here I noticed that the 4Runner didn't have the floor mats included in the back of the vehicle. I asked the guy who delivered it and he suggested I contact the dealer. When I called Jamie, she said that she will call AP and have the floor mats ordered so I can pick them up at a local dealer here in Fresno. This is what I call service!! My husband signed over his 1997 Ford F-150 with 380,000 miles on it to them and they drove it away. He's had that since it had 4 miles on it. It was hard for him to see that drive off with someone else in it but we now have another vehicle that we are very excited to make new memories in. I am more than pleased with the quality of service that we have received from Modesto Toyota and we will always return to them for future purchases. I highly recommend them for anyone seeking a vehicle. They will find the lowest possible finance rate and get you into what you are looking for and on top of it they will deliver it to you. Thank you Modesto Toyota!! read more

Modesto Toyota - 2012 Toyota 4Runner SR5, leather seats, 3rd row, tow hitch. Modesto Toyota DELIVERS to FRESNO!!! - Auto Repair Near Me - Modesto, California

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Tell me why I came in at 10:45, when my appointment was at 11:20 for an oil change and two tire installations and didn't leave till 2:00? Good service indeed but why the need for an appointment if I am waiting just as long as the walk ins? read more

Please be advised!!!!!! Warning!!!!! Welp. I didn't want to do this review but, Mike, Aaron and Steve have left me no choice. So my husband and I took our little commuter car that we bought from there in, to get the "fan belt" replaced. It was making this awful screaming sound and we were told when we brought it in, that's what it was. So, we had to leave it for over a day to be done. We rented a car bc well, we have some kids and we can't not have a car. And it was the first day of school. So, we return the car on day three, after getting a call that it was done!! Yay!!! $400 later, they pull the car up and it's running "fine". Until I got to Santa Cruz and turned it off. When I started it up- SAME EXACT SOUND. Ummmm what??!? $400.00. For??????? So, I called and got the run-around, shifting-blame, game. No one was available to talk to. Then I was told to take it to bring it back in. Ummm nope. Instead, I took it to Toyota in Santa Cruz. Turned out- I didn't need a new fan belt. It just needed to be tightened. It was $150.00 to diagnose and tighten it. That is still steep but hey, better than another $400.00. So, I had to rent another car, and pay $150.00 to have the work done right which should have been done in the first place. Unreal. So, I contacted them again, to see what they could do since, you know, they charged us $FOUR HUNDRED DOLLARS$ for something COMPLETELY unnecessary, that didn't fix anything. At first, we were avoided. Then, we talked to Mike, and he eventually told us he would send us a check for $150.00 (That is all. What we paid for Santa Cruz. And that's fine bc now we know, we will NEVER buy another car off that lot nor will we allow our friends/family. Burning people is never a good thing), and that check never arrived. We left messages for Steve and Mike, to no avail. So now, they will be dealing with me, the wife. They will pay. It might take time but, like most women (especially wives that have small children), I am patient and persistent in getting what I deserve. So, to you Mike and Steve, either pay- or game on! cars lease dealership new funny sales service rentals aaa dicey liars burn repair inspection price read more

I can not say enough good things about the staff at Modesto Toyota. Penny from sales was amazing and made buying a vehicle stress-free. The staff here are helpful and knowledgeable in all regards to the vehicles they sell! read more

This is my 4th car purchase & was a little hesitant coming to new dealership. First off, my fiancé & I did our homework & knew exactly what we wanted - a brand new Wind Chill White (Pearl White) 2019 Toyota Camry XSE or possibly any nice color with the same trim. We knew we wouldn't settle for less. However, this dealership blew our mind. Not only did they offer different exterior colors, they also have different options on the same trim! They had about 4 options with the White XSE models & probably more in their back lot. We were surprised that they had it stock, given that typically white or black are the first colors to be sold out. So long story, short...we settled for a new 2019 Camry XSE with the upgraded JBL speakers, dynamic GPS, remote start via Remote Connect & many more. This car was fully loaded! Let me tell how the experience is... So we were warmly greeted by Joseph Delgado. We wanted to take advantage of any President's Day sales & took the opportunity to look through True Car Value. It directed us to Modesto & Davis Toyota but Modesto had the higher Cars.com customer rating with more inventory. Anyways, he knew exactly what we wanted & also took the time to walk through their entire XSE Camry line-up. By the way, not only their front lot is already big enough, their back lot is just as huge! So we decided to test drive & mentioned that we were quoted through True Car Value by giving us a huge discount! With that said, he also mentioned their was a XSE Camry that had a plethora of upgraded features such as an 8-inch infotainment system, JBL clarify speakers, dynamic GPS, 2-tone rooftop, remote connect through my phone and/or watch. So we zero'd in on that. We went ahead & crunched numbers with no intentions to leave with a new car because we had zero down payment & our 2017 Corolla SE to trade in. However, Ben; which I believe is their finance manager; who is really nice, pitched their offer to us. At first, he explained that our car was appraised at $12,000 & needed $9000 for a down payment. With the negative residual being too high to slap onto the new car loan. So, we were automatically turned off & was already thinking about leaving at this point. However, my fiancé & I needed time to ourselves to talk things out and Ben comes back with great news! He went ahead offered $0 down payment, the trade-in with $14,500 value and a 8.9% APR. (Our previous APR stood at 12.8% with bad credit at the time.) We proceeded to take that offer & even asked to throw in some OEM All-Weather Mats, in which he did! (I believe they retail $140 in their parts department.) So, it doesn't stop there...We went ahead and look over our contract. We talked to George, who is their other finance manager closing our deal. He asked about GAP insurance & extended warranties. We opted for the extended 5 year warranty that added another $6 to our monthly payment. So remember that 8.9% APR? He hooked us up & lowered it to 7.5%. In which we were super shocked & forever appreciated. Anyways, we drove away with the car that we really wanted & couldn't be any happier. Very big shout out to Joseph Deldago for setting all the cool features to our car & taking the time to care of us. You'll be seeing us again. read more

Modesto Toyota - After our 4th car purchase, do business with Joseph Delgado. You'll won't regret it. - Auto Repair Near Me - Modesto, California

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I had a very disappointing and somewhat concerning experience at the Modesto Toyota service department. Some of the issues I experienced are shared in other reviews on Yelp. The 12 volt battery on my Toyota Prius died this morning. I got a jump start and called Modesto Toyota to make an appointment to replace the battery. I was able to make one for the same day. I left work early to take my car in for a 2pm appointment. When speaking with the service advisor, he contacted the parts department to see if they had the battery in stock-luckily they did. A question-why wasn't this checked when I called in to make the appointment. I would have been very unhappy if I had left work early and there was no battery available. I was told that it would take 2 hours. I questioned what then was the point of making an appointment. I was told that was to make sure that my car was looked at today and that it may take longer. Two plus hours just to replace a 12 volt battery??!! The estimate I received was for $379 dollars. It was $189 for the battery and the rest - almost $200 - for labor. This seemed like an outrageous cost for just replacing a 12 volt battery. On top of all of this, the service advisor suggested a $190 diagnostic check even though the only indications were that the battery was low. If this had been included, the estimate for this simple job would have been $579!!!!! This is simply crazy and indicates concerning business practices. After waiting 2 hours, I spoke with a manager who discounted the cost of labor. Miraculously, my car was ready 10 minutes after this manager spoke with the service manager. My recommendation: Don't go here if you can avoid it. read more

Aaron at the service desk was awesome with making sure my car was taken care very nice guy and very professional and I was only charged the inspection fee the work that needed done very minimal they didn't charge me for AWESOME EXPERIENCE!!!!!! read more

My daughter dropped off her car for maintenance Saturday she got a call from service toyota that her car was ready for pickup Sunday when we got there her car was locked at service and nobody was able to find her car keys . And manager told us that he was trying to contact the people from service to come in and open the service doors in order to get her car but that we have to wait for that person at least three hours. It was so unprofessional. Bad experience! read more

Just bought a Tundra here. Worked with Jake and Rick. They were very helpful and was able to work with our budget. We appreciate how hard they work and the wonderful costumer service they provided. read more

A huge thank you to Adriane Aghassi!! Just bought a new rav4 a couple of days ago but have been looking for a few months now.. recieved amazing customer service from Adriane, she was very helpful in trying to help me get exactly what I was hoping for. I appreciate all her time and amazing help. She was great!!! read more

Love coming here!!! I always have a pleasant experience here, and they are always very fast whenever I have to get maintenance done on my car. Another thing that I love about coming here is that they have free coffee!!! :) read more

I would give them zero stars if I could. I've left numerous messages for the finance manager to call me Sargon as well as the GM.

After looking to upgrade to a SUV for MONTHS and keeping my eye out online they had a pre-owned SUV online that I wanted to check out. Chris was amazing! He instantly helped us out and even let us put our daughters car seat in to see how it'd fit. I instantly fell in love with the car. With his help they were able to beat our bank interest rate and financing was a breeze. With a cranky toddler ready for a nap they were so quick and helpful. Definitely the most family friendly dealership in Modesto. read more

I understand you get what you get with a used car. But I purchased a used 2007 Yukon Denali from Modesto Toyota back in April, and when I took it back to them the day after I purchased it for the transmission slipping and shifting hard, they told me it was "normal" and I was not "used to the vehicle" (This is my 2nd Yukon Denali) I went with what they said and continued to drive the vehicle since the hard 2nd-3rd gear shift/flare was considered "normal" to them. Fast forward to now, just after making my third payment on the vehicle I am told I need to have my transmission rebuilt or a new one put in. I will never purchase a vehicle here again. I suggest anyone looking at a used vehicle here to purchase a warranty with it. read more

We dont recommend this place due to poor customer service ... called several times & left messages (phone & txt) but didnt receive a return call. Unsatisfied & unhappy customers we are with this dealership. read more

BUYERS BEWARE!!! The incident occurred on March 31, 2020 at around 3:00pm PST at Modesto Toyota in Modesto, California. I, Sunny Xiong, came in to Modesto Toyota with the intent of buying a car. With my background and experience in Banking/Lending, I knew to come in prepared with a Pre-Approval Letter, which is through Capital One Financial, and funds for the down payment. I viewed the vehicle with the Sales Representative named German and wanted to see if we can work a deal with my Pre-Approval through Capital One. During the application process, I requested German and the Sales Manager, Rick, to only run it through Capital One and Toyota Financial Services. They both agreed and requested me to sign the application. Upon waiting for the decision, I receive an email from Experian that Modesto Toyota not only ran it through Capital One and Toyota Financial Services, but Bank of America and Ally Financial. I questioned Rick and he stated that the only way to get me financing was to run it through multiple lenders. I argued with Rick stating that I already have my Pre-Approval with Capital One and was not consulted before submitting my application to the unauthorized lenders. Rick immediately left and brought in another Sales Manager by the name of Ashur Paulus. Ashur started arguing with me saying that the credit inquiries for Bank of America and Ally Financial did not impact my credit. I advised him of my occupation and experience in Banking/Lending, educating him that a hard credit inquiry remains on ones credit for the minimum of 25 months, as stated on the email I recieved from Experian. Ashur dodge my response and began arguing with me saying that once I sign the application, it gives him the power to run my credit through any lender and anyone. I argued and stated that I bought Toyota vehicles in the past through Toyota dealerships and this is the first time I have heard of it. I stated that his actions were unethical and asked him to remove it since I only requested my credit to be ran through Capital One and Toyota Financial Services. Ashur refused, threw my paperworks, and kicked me out of the dealership. As a consumer who works in Lending and Customer Service field, this treatment is very abusive and unjust. I was misled and told false information. The dealership was so focused on the sale that they disregarded my requests and concerns. My fear was this action happening and today, it happened. Please help and research my concerns, as I am confident that many clients are being taken advantage of at this dealership and many more. Please bring this concern to light to prevent future clients from experiencing the same unjust, abusive, deceptive actions. read more

I went to get my cars waterpump and coolant fixed !!! It was $1,355 first they where charging me $1,593 I picked my car up from them on June 13 now it's June 15 yesterday June 14 I noticed my steering wheel was to the side I didn't know why if I didn't drive it only to point A-B 6 minutes away etc and now my car is moving to the side !!! read more

(3/12/24) Your newest '24 Camry owner thanks to Sal & Ricardo! I came in with my parents to do a 2-car trade in, and they were both extremely helpful in every aspect. They kept it real at all times, even if it was something i didn't wanna hear or something from their own personal opinion they thought would be a better option for me, you could tell their main priority was making sure i got the car i wanted and didn't have to settle due to pricing differences. They were able to get me a good deal on the car due to how much they bargained with me as well as did everything in their power to make it happen the way i wanted it to and didn't try to haggle me on anything. They didn't try and waste my time and try to sell me high package deals i had no interest in, i told them exactly what i was there for and they wasted no time to help me leave with what i went in for. It was definitely a timely event (approx. 4 hours) but I really don't think we would've been able to get a better deal in a less amount of time, it was definitely worth the process. Ricardo and Sal kept it moving at all times and anytime i asked for them to look over something, they did with no complaints. I fully believe they were 100% looking out for me to make sure i got the car i wanted and i left happy and they were able to get one more car off the lot. Also want to mention Ricardo were very well educated on the little features of the car and was able to show me safety aspects as well as guide me on how to download the Toyota app to gain more features. read more

I absolutely love Modesto Toyota! I purchased my 2019 Toyota Corolla back last October in 2018 and had an amazing experience. From test driving the car to signing the paperwork. I loved the service and everything went smooth. A year later and every time I go in For maintenance the service is exceptional! read more

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Walked in on a Sunday and Salvador was AWESOME!! Answered all my questions and kept it up 100!!! I drove home with my car and can't help but thank the team!!! Everyone was nice and made sure to introduce themself and even offered water and had full on convo!! If you looking for a car go see Sal at Modesto Toyota!! read more

Modesto Toyota - Auto Repair Near Me - Modesto, California

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Rough transcript of a call to Modesto Toyota; regarding scheduling an appointment for a recall on our vehicle - my wife made the call; I'm just paraphrasing. Customer: "we'd like to make an appointment for a recall on our Prius, the VIN is xxxxx" Modesto Toyota: "Ah, yes, that recall is for a Software Update." Modesto Toyota: "Would this Thursday work for you?" Customer: "Yes, Thursday is fine." Modesto Toyota: "What time would be best: I have an 0930, a 1000, and a 1100?..." Customer: "0930 sounds best." Modesto Toyota: "very good, 0930." Customer: "Can I wait for the software update to be completed?" Modesto Toyota: "Yes, you can wait in our Customer Lounge, we have free coffee." Customer: "ok, thanks; sounds good" Customer: "BTW, how long will this work take?" Modesto Toyota: "about 4-5 hours...." -- This proves there is laughter in everyday situations. -- at least Modesto Toyota completes the jobs you ask them to do; our last dealership, Toyota 101, TWICE in a row failed to perform the oil change I requested (two separate cars on two different days of the week) -- where they started the oil change, when I got there to pick up the car.... -- can't wait until EV's make this kind of maintenance go away -- just as we did with the horse and it's poop. read more

Sal helped us get our new car when we didn't know if we'd be able to take it home that day. He was able to trade our old car in and he was extremely friendly, helpful, and genuine. read more

I recommend shopping here when you get your car! This Toyota has genuinely caring people and create a great family environment. They're so helpful and make your experience so positive. I'd like to give a special thanks to Michael Green for helping me out, too. Not only did he stay over his hours to make sure I was happy, but he made sure I was completely satisfied and receiving the best deals. It was one of the greatest experience's I had buying a car. No pressure was present when I was approached. They were extremely helpful and very nice people. read more

Jesus Haro was one who really helped me in the process of turning in my leased toyota. He was honest and that's what I was looking for in a Friendly employee being that's not always the case in life. I really cannot express my gratitude enough for feeling I was not being taken advantage of at the end of it all for more money. Thank you to all of the hard working people at modesto Toyota!! He really made me feel alright at the end to trust his word. Go to him for any questions or anyone modesto has there. Your girl is happy on this end with the service I was given and having a feel of team spirit :)) Thank you!!! read more

Kynna Lemmo and Fernando Mota are both excellent at making sure I am comfortable with the service done to my Avalon. They are very good communicators of the time and service requirements needed for my car. I never feel stressed or doubt that the work will be done professionally and on time. read more

I could not have asked for better service for my first car purchase! My customer service rep Chloe was very friendly and attentive in getting me in contact with a sales representative as well as setting me up with an appointment to take a look at the vehicle. Courtland in sales was extremely knowledgeable and answered all of my questions regarding the financing process and made everything as painless and enjoyable as possible. Ben in finance did an excellent job of going over all of the paperwork and making sure I understood everything. Overall, very pleased with my 2017 Camry SE as well as the exceptional service I received at Modesto Toyota! read more

I bought a brand new Tundra over the summer and the whole experience was pretty painless. It was not the typical car buying experience where you feel terrible after a long day of back and forth. Great service from the sales team starting with the young salesman that took us on a test drive and then with Rick at the end. I would recommend coming here for your car buying needs. At least go for a test drive! read more