I bought a Camry 2016 from this dealer (Modesto). The MSRP was 25,600. I said I wanted a blue color and offered me a discount and tried to sell it to me for $24500+tax or something. Then, I was going to walk away. I said I would think about it. It's way above my budget. Then, the salesperson (Vietnamese) went to talk to the big guy. I went to meet him. The big guy said," if you buy the black color, I will give it to you for $19,500 + tax." I snatched it right away. Hell yah. It's apple vs. apple. The only difference was the color. I did not need a car. I had four cars already at that time. I was window shopping. Three years later, I came back trying to buy a used car (Nissan Pathfinder 2017: $27,300, 42k miles). I told him I would buy it for $25k+tax. The Hispanic guy would not budge even 1 cent discount. I walked away and bought an SUV across the street. I was happy with it. It was $24,000 (-700 discount) Durango (2016) with AWD with 350 HP (50k miles on it). It's a superb SUV. I was glad I did not buy that Pathfinder; it was underpowered and flimsy. I would have bought it if that Hispanic guy gave it to me for $25k+tax. My other experience unrelated to Toyota. I bought a Mercedes (MSRP $45,600). I tried to deal with the Filipino guy trying to sell it to me for $43k + tax. I came back two weeks later and dealt with a Chinese guy. He gave it to me for $37k+tax. I'm planning to buy a Tacoma or F150. If I get a good deal, I would jump on it. I don't really need it, but I just want to have it. It would just sit in my garage collecting dust. Hmmmmm...do I need it or want it? read more

This place doesn't even get a star from me. They are that bad fir service and the most ridiculous place ever. Very bad business they need to be shut down. Back in aug 2023 bought tires from them waited 7 hrs for them well I am sorry I come from out of town you deal with these people first or the ones waiting. Then I have the warranty on the tires got a flat I called them to make an appointment well whoever answer did .not want to transfer me to the tires they wanted to give me the number I already had to buy a new tire from where I was at to get home then I get ahold of the tire place the guy said I don't need an appointment I go there yesterday after work the guy just left what the f.... Then today go there for 7 am they told me they sold the last tires yesterday they won't be in until the afternoon you could have told me this yesterday I think for all this they should pay me back the $165.00 for the tire I had to buy and they can have it and put it up you know where. This place is bad business doesn't get a star at all from me and they need to be out of business or someone needs to go in and put them out of business. Hate thus place I will make sure every website knows how they are.would not recommend them at all for any type of service read more

My husband and I went to Modesto Toyota because we were interested in buying a Prius. This was our first time buying a new car, so we didn't quite know what to expect. When we got out of the car, we were immediately greeted by a salesperson. While the salesperson was a friendly guy, it became crystal clear after 5 minutes with him that he didn't know ANY of the features that the Prius had to offer. I don't think this guy got any training on the car at all!!!! When we test-drove the Prius, the guy was silent the entire time, and appeared really nervous. He didn't tell us anything about the car. We quickly noticed that the speedometer was set to kilometers. When we asked him if he could change it to miles, he admitted that he didn't know how. So while we were test driving the car, we didn't know how fast we were going. He didn't tell us anything about Toyota Safety Sense. I even asked him if the car had any pre-collision detection and he said that he didn't know and went to go ask his manager. His manager then came out and said that the Prius we were interested in did NOT have a pre-collision detection, which is completely INCORRECT!! Because of our naiveté, we talked about the price of the car, and even considered buying it. The poor salesperson was clearly nervous, and his hands were even shaking as he typed on the computer. When we were discussing the price, he asked his manager to come out and help him. We put in an offer, and the manager laughed, saying that he couldn't go that low (which I found pretty rude). We couldn't agree on a price, so the husband and I left. THANK GOODNESS we didn't buy a car from Modesto Toyota!!! When we went to a different Toyota dealership with a salesperson who knew the car, and we learned about all of the great features that the Prius has (pre-collision detection, pedestrian pre-collision detection, lane departure alert, radar cruise control, automatic high beams, etc). We also test drove a car where the speedometer was was in miles, and learned how to use and change the different options. AND we got the car at a MUCH lower price than the one I had offered! So we got the car at a price cheaper than the price that the manager laughed at for being too low! We saved thousands of dollars by going somewhere else. I feel sorry for the poor employees who are working there, and are clearly unprepared and untrained! I will not be going back, and I encourage anyone looking for a car to do their homework! read more

Don't buy from these guys way overpriced do yourself a favor drive 45mins towards the Bay Area find yourself an honest dealership. Don't sell to these guys ether even if they use Kelly they still will try and offer you less then that as well. Used car manger is a joke. -You didn't offer more just so we are clear offer 20k first then 30k going across the street with accident getting 35k still stick to my word and say go somewhere else. Modesto Toyota. -Modesto Toyota is overpriced That I know for sure saved myself money not buying here stop giving your hard earned money to these crooks Modesto. read more

I have worked in the car business for 12 plus years and I can tell you that Octavio and the management at Modesto Toyota were a pleasure to deal with. I would highly recommend this dealer if you want a no hassle Toyota. My wife and I are so happy with our experience we had to share. The finance guy Rob was awesome too.. could not have asked for a better buying experience. I will tell my friends for sure. Thank you Modesto Toyota for making it so easy to buy a new 4Runner. Gio & Angie Albino read more

I have been going to Modesto Toyota for 15+ years. We usually get great customer service from everyone there. But today that was not the case at all. I arrived to get the oil change and maintenance done on my car. Only to be told that I would have to pay out of pocket or wait another 3,000miles for it to be covered. Ok, minor inconvenience for myself I'll wait, but, when I asked the woman working the counter in the maintenance service department if I could get my car back, she raised her hand and shoos me away and tells me to go find my car it's park somewhere over there. I then asked for the manager and Mike came over and assisted me in getting my car back. Never in all the years of purchasing several cars and also recently took my 18 year old son to purchase his first car, have I been spoken to or treated that way by anyone at Modesto Toyota. read more

I went to this dealership yesterday 12-12-20 (without an appointment) looking to purchase the 2021 Camry XSE 2021 with the red interior. Sergio was very helpful and polite. He had mentioned that he saw one being sold and that he wasn't sure if he had another one. He went out of his way to see if he had another one and since he couldn't find it in the front he searched for it until he found it in the lot. He was very professional and knew a lot about the car that I didn't even know (and I had looked at reviews online!). He answered questions that I had. Before I took off with the car after purchasing he made sure to give me a rundown again of the features to make sure I didn't have any questions. I definitely would recommend going to him. He went above and beyond. If you go in or book an appointment you should definitely ask for Sergio. read more

They have the WORSE, service in the service department. Years ago we experienced it and thinking things had changed once again a bad experience. We stopped off our truck Sequioa to get work done. They had to order the part ok I get it they needed extra time to complete repair. On the 4rth day I called to ask for a update. Only to find out "Oh yeah it's been ready two days ago" no courtesy phone call. What the heck!!! We picked it up and just got a sloppy Ah we're sorry. Same problem we had years ago fast forward there service and courtesy to the clients is bad. Last time Modesto Toyota.. so rethink it before you take your vehicle to them. They don't even deserve 1 star read more

Wow! What a wonderful experience. The customer service at Modesto Toyota is obviously a priority for them as it was exceptional. From the receptionist who answered the phone, to the sales staff and manager Mike Green who helped us purchase our truck literally over the phone, the amazing Sashi who greeted us with a smile and had our truck washed, filled with gas, and ready for a test drive when we arrived, to your finance department who helped to get everything signed off, and to the detail staff who was there until 10:00 pm detailing our truck so we could take it home that evening. Thank you to all of you for your hard work and dedication to making this transaction effortless, for offering an over abundance of vehicles at your dealership to choose from, and for offering pricing that beat anyone in the Bay Area! read more

I took my 2022 car in for its first 5000 mile service. While the service woman was pleasant and efficient in her job (Kyna was cool), I had some questions a couple days later and called back to the service department. A different person answered and was rude, in a hurry to get off the phone, spoke to me like I was an idiot and should know how to do HER JOB TOO, was bothering her, and then at the end of the inconvenient phone call that IS HER JOB of a whole 3 minutes, she straight up hung up when she realized I had no more questions. I was saying thank you, and she HUNG UP ON ME. WTF. I drove 2 hours to buy my car so I wouldn't have to buy it at Modesto Toyota, NOW I REMEMBER WHY! I will never have another service for my new car done here again. I have another new car that is from another Dealer down the street and have never been treated this way in person or over the phone by them. WHO HIRED AND TRAINED THESE PEOPLE?? I would avoid going here. These people must hate their jobs, because they obviously hate working with customers. read more

My husband and I just bought our 3rd vehicle from Modesto Toyota and couldn't be happier. Hugo Romo was our salesperson the last two times. Hugo has been professional, knowledgeable, polite and respectful. It was a real pleasure working with Hugo, he helped us find a brand new Toyota Highlander and wasn't pushy like some car salesman are. Sam in finance was very thorough and polite as well. Modesto Toyota, you have customers for life. Thank you for making purchasing a new vehicle a fun experience! read more

Courtland was our salesman a couple days ago as me and my wife came down looking for a new car for her. All of our interactions with him were ideal when dealing with a salesman. He was very knowledgeable, patient, and understanding. There wasn't any pushing or forcing or aggressiveness that usually comes with salesmen. It was a pleasurable experience and we drove out in a brand new 2021 Corolla that my wife is loving so far. Thanks Courtland. Happy Holidays read more

TERRIBLE PHONE CUSTOMER SERVICE!!!! TOTAL WASTE OF TIME!!! I tried to call to speak to their service department. I was put on hold, then 2 minutes later disconnected. I called back to speak to their service department, was put on hold for 7 minutes, then the automated response said good bye and hung up, so I decided to call back a third time, only to be put on hold again for 7 more minutes for the automated response to say good bye again. I WILL NOT EVER BUY or BE TAKING ANY of my vehicles to MODESTO TOYOTA ever AGAIN!!! read more

If you're in the market to purchasing a basic model you won't be able to here. Spoke to the manager and the only option they provide is cars with extras that NO ONE ordered so they can sell them 10k over price. He said he was trying to help me get what I wanted but couldn't give me a basic model because the owner had ordered extras on all incoming cars that weren't even built yet. OC Toyota here we go! Heard raves on Bakersfield Toyota so I'll be heading there instead. read more

Does anyone actually work at this Toyota dealership? After poor sales experience now I have to deal with this place for recall work on my Toyota and I can't even get someone on the phone about a proof of correction certificate that should have been given at the time of service. Now the DMV says my registration is incomplete and I can't get anyone from this dealership that knows how to help and just transfers my phone call for 30 minutes to a voice mail box that won't accept a voice mail. Toyota of Modesto is THE WORST!!! read more

Horrible car service even after appointment you wait 3 hours. Dont over book your services. It shouldnt be wait more than 15 min and service more than hour. read more

Took y18 highlander because the back door won't open ,they would not figure out why ,just a pathetic and lousy answer .,sorry we can't fix it .as a dealershop in my opinion they have to know why and if not get in touch with upper management to get the answers . I was lost of words when they said they can't figure out and can't not fix it ,yet they want payment . Felt scammed and robbed . read more

I am totally disappointed with the service yesterday. I told them that the tire-pressure monitoring is on and when I checked this morning it is still on . My husband checked the tires and they did not rotate it. We know because the tire that we changed last time wasn't moved. And yet they charged us. We called and the assistant manager wasn't there to help us. It is not only us who experienced this. Please do something! read more

Very satisfied with our purchase today. My husband and I had gone in about two weeks ago and we were told we didnt qualify to purchase a Tacoma. However, we decided to give it a second try and Aaron did a fantastic job helping us. He did a great job and was able to help us get a reasonable auto payment for a 2020 Tacoma! Thank you so much Aaron for going out your way to help us. Please contact him if you are planning on making a car purchase. We highly recommend Aaron! read more

Third time buying a car from this dealership and i could not be more satisfied, each time we have been helped by Hugo and he is great! He is 100% helpful and trustworthy salesman definitely recommend him! The process is usually fast yet they offer Coffee and have a section to watch T.V which is preety cool. read more

Modesto Toyota - Coffee - Auto Repair Near Me - Modesto, California

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Do yourself a favor and go to any other Toyota dealership that isn't Modesto. They will sell you a car without working headlights and claim they "checked them" but have no documentation of it and then charge you over $200 to replace them. Worst experience ever, I highly discourage anyone from shopping here. They clearly do not inspect their cars before selling them. Not to mention that they aren't helpful at all and completely rude. read more

Had an amazing experience. German Meza is an amazing Sales consultant. He found us the perfect car l. The assistant sale manager Rick Moncrief help me get the best rate I can get considering my credit. The sale manager AP worked really had to get me the best bank and gave me insurance since I didn't not carry any. I would definitely recommend any one to buy a car from them. I expecally like that they followed the COVID procedure to the letter read more

I have been bringing my Toyota Camry to them. The service department is unfriendly. I recently was in an accident. Took it to them. They charged me for an appraisal of the damage. Then I paid the fees myself to fix the damage under the car. I didn't turn it into insurance because it was under 1500 Then a week later my air conditioning broke My car is a year old. I took it to Toyota. They charged again to look at it I called and asked how much to see why the air conditioning isn't working. The lady on the phone said 700.00 Went to Toyota they said it was 200.00. Not sure why the service Dept quoted 700 ? They looked at it and said something had broken it It would be 2000 to fix. It's obviously from the accident I originally brought it in. Not only were they rude. They said they couldn't check everything when it was brought in. It didn't matter if they originally missed this. It was still 200 to look at it again. This is Toyotas policy So. Toyotas policy is when they don't properly check your car. You have to pay a service charge each time you bring it in. I will never take my car to Toyota again. I will tell everyone that they are not only rude they double charge you. I have zero confidence in the mechanics or staff that work there. Do yourself a favour. Go anywhere but Modesto Toyota . read more

Worst dealer I've ever experienced always more money than quoted and the audacity to give you back a dirty car after spending this time over 500. Dollars. Only use them in a emergency otherwise I'd go anywhere else.... read more

Had a wonderful experience in the service department. Called in had few questions and Michaela answered the phone. She had to put me on a brief hold, but never made me feel like she was too busy to help. She came back promptly & answered all my questions. I could tell she had a smile while talking with me. Such a wonderful experience! I would not go anywhere else in the Valley!! read more

Fantastic experience! My daughters first car. I can say if you are looking for a new car and live in California it's worth your time to call Penny at Modesto Toyota. We ordered the car over the phone. I was amazed they gave us a better price than our local dealer. Rob in finance, walk though service agreement and warranty. Peace of mind that the car will be well maintained. There is a reason why there one of the largest dealers in California. State of the art facility. Thank you, Penny and Rob. read more

I have been sitting in Modesto Toyota for my oil change for an hour and a half and they haven't even put my car up in line. I've had to miss work if they would have given me even a warning that it might take three hours for an oil change I would've arranged transportation the person who greeted me and did my paperwork is very unprofessional and not knowledgeable at all about their system if I could go back I would not have gotten the extended warrantee and just got my service done at SpeeDee oil change. this place is unprofessional and does not have common courtesy. What is the use of an appointment if it doesn't mean anything. I certainly will not purchase a car from here again. read more

I want to thank Modesto Toyota for an easy, honest and pleasant experience. We worked with Sal who was straight forward and patient while we made our decisions. Purchasing a new vehicle always terrifies me but Sal made the experience pleasant for my Fiancé and I. We also worked with Sammy, who was efficient and thorough when explaining everything. We left with an amazing truck for a reasonable price. Next time we car shop we will check with Modesto Toyota first! read more

Modesto Toyota - 2017 GMC Sierra Denali - Auto Repair Near Me - Modesto, California

Came in here on Memorial Day weekend looking to buy a car for my mother. We researched a lot online before coming in. We were helped by Chris. Friendly dude, not pushy at all even though it was their big weekend. He walked us down a few aisles of cars before my mother set her eyes on a Camry. We test drove it, loved it, and were given the best deal they could that day. An hour later and we took the car home. Overall experience was great, considering car dealerships tend to be annoying one way or another but this dealership and Chris are fantastic. read more

We had a very bad experience with these people.. We took our 4 Runner in for a pretty routine job and their mechanic blew up the engine while test driving it after they completed their job. All they said was sorry, but we'll waive the labor. Not the $400.00 worth of parts. So we ate it and had to go out and buy a new car. We didn't buy one from them!! At the very least we expected a low blue book reimbursement. And we should have been refunded the parts money. We were left with no car and out the money for a down on another car. We trusted these people and they couldn't care less the position they put us in. We went to Thompson Chevrolet and they took care of us. They picked up our car and gave us trade in value for it..Needless to say we bought a vehicle from them. They were great!! We only gave Modesto Toyota a one star because we couldn't give them a zero star. Larry read more

We're very pleased with the personalized and friendly service provided by our sales associate Mikkel. No pressure, simply provided information and made it an overall pleasant experience. Although fairly new to the dealership, he is knowledgable and would recommend him to others. Rob Young in finance was absolutely awesome. Professional, friendly and had our interests, as well as those of Modesto Toyota, balanced. He was highly recommended by family members and we could see why! We're happy to support our local economy. Looking forward to the same level of support over the years as we have Modesto Toyota take care of maintenance needs. Update: Added a second Toyota to our garage - loving the style, comfort and economy of our new Corolla S. Joseph Delgado took care and time to help us find the right car. Highly recommend Modesto Toyota! read more

Modesto Toyota - Very happy with our new Corolla S Plus! - Auto Repair Near Me - Modesto, California

My experience was enjoyable. Sal did a good job of working with me on finding a hybrid vehicle. We waited for about two months and car arrived within days of the expected arrival. We drove down spent three to four hours working out the details. read more

bought a car there and explain to them that we didn't want the extended warranty, but we got fooled into it again and signed it electronically. when asking about canceling it, the finance officer was giving me attitude saying well that I signed it and yada yada yada. had to interrupt his rhetoric and ask him if I could cancel it. He finally said yes and I hung up on him. deceiving car sales people and attitude after sales would recommend no one going there. read more

I always have an amazing car buying experience at Modesto Toyota. This is my 5th time coming back and I will continue to purchase my vehicles from this establishment. I always ask for Kamil Esho and Ashur Paulus because they are patient and makes sure I am happy with my purchase. I do not feel pressured to make a purchase when I work with them. Also, my entire family love working with Kamil and Ashur. Thank you guys very much!! read more

I'm currently in the market for a new FX Infiniti. In my shopping endeavor I found that Modesto Toyota has a white FX with low mileage - exactly what I'm looking for! I sent and email inquiry on Friday, received a call a short while later and made an appointment to see the car and test drive it on Sunday. The drive to Modesto Toyota is about one hour, so prior to making the trip I had decided if the car drove as I expected and appeared to be in as good of condition as it did online, I had every intention of purchasing the car that day. Upon arrival to the dealership, I was excited to see the car was in great shape. However, upon getting into the car to test drive it, I was rather shocked to find it did not start. The gentleman showing the car attempted to jump it three times with two different generators. Upon the third attempt he managed to get it started. I figured as I had already made the trip I might as well drive the car. However, I was disappointed to see the 'check tire' indicator active on the dashboard. We took the car for a test drive and I was further disappointed to find the car had a noticeable wobble and did not drive as smoothly as it should have. Upon returning to the dealership the guy showing me the car asked me to step inside to discuss financing. I was rather amused at this point but agreed. Once in his office he made it clear there was absolutely no negotiating the purchase price of the car. When I persisted he had another gentleman step into the room. This second guy appeared to be one of the main administrators of the lot. As the second guy explained that Modesto Toyota competitively prices their cars to be comparable with CarMax and as such there is no room for negotiating, I replied to him I was very surprised considering the car did not start, needed to have the tires checked and the wobble. At this point he tried explaining away the tire indicator and wobble as it being cold outside. I realize in this situation I was a woman, shopping for a car alone, however I am not ignorant. I explained to him that I currently own and drive an Infiniti and am very well aware and experienced with how they drive, that the car clearly had mechanical issues that needed to be addressed. I further expressed my disappointment that, knowing two days in advance that I would be test driving the car, no one bothered to start it and check it prior to my appointment. I further expressed surprise at his unwillingness to negotiate on price considering the car had been at the lot for two months (car lots pay a daily financing charge, hence the push to sell new inventory from auctions within the month). At this point he left and returned a short while later with a folder, supposedly listing the auction price the dealership originally purchased the car and the money the dealership had put into repairing it for resale. Based on the numbers he showed me, the dealership would actually be losing money selling the car at the advertised listing price. I didn't and still don't believe this, it does not make good business sense. At this point I indicated there was clearly nothing left to discuss and left. This afternoon I received a call (almost a week later) from one of the guys I dealt with that day, asking if I was still interested in the car. He further stated if I was interested he would have the car into the service department this week to look at and repair the mechanical issues. I replied I was really surprised they had not already done so just to ensure they can sell the car in general. He also again reiterated the asking price was firm. At this point I asked they no longer contact me as I had and have no interest in doing business with them. Very disappointing experience. read more

I have to say buying a vehicle here was a very easy and no pressure process our sales man Sergio was great and helped me with all of my questions and concerns. And Allen helped me get my payments right where I wanted them to be! I am very happy with my experience! Thank you guys I love my 2016 rav4! :) read more

Rob Young is a Finance Manager at Modesto Toyota and he was super helpful in helping me purchase an extended warranty for my Toyota Tundra. He was extremely knowledgeable, professional and kind. I ended up purchasing a 7 year, 125,000 mile, bumper-to-bumper warranty from him and I would highly recommend working with him if you purchase a new vehicle from Modesto Toyota. Thanks again Rob! read more

Once again I'm posting a review About this dealership and its staff. Last week we went down and purchased a rav4 , and love it were treated great . Today I went back to buy a car for my daughter and was treated equally as nice. I can't say enough nice things about these folks , you really need to go down and check it out for yourself and see. Want to thank, penny and the guys that helped , us we put them through the Ringer today , I think we drove 5 or 6 vehicles to find the one my daughter wanted. it worked out beautifully thanks again . Ken Collier read more

I took my car in today for the 5,000 mile check up with an appointment. Not only was I treated with great professionalism but they went the extra mile. I had noticed that there was some superficial paint damage from the tree sap parking at work. They buffed It out and made it smooth again without me saying a thing!!! THANK YOU, MODESTO TOYOTA!!! You make the 50 minute drive from Atwater worth it EVERY time!! read more

Such bad service it's almost laughable.I live about five minutes away and Will never come back. I really hope not all Toyota dealers are like this. If they are I made a big mistake buying Toyota. I will be driving to avoid using this place I recommend you do the same read more