This was hands down one of the best hot pot experiences we've ever had, and we'll definitely be back!
Before heading to the restaurant, we joined the online waitlist while we were on our way, and our table was ready as soon as we arrived. Just make sure to check in with the host when you get there! The restaurant is conveniently located right across from Great Mall, which makes it the perfect spot to grab a meal after shopping. The space itself is a little on the smaller side, but it's beautiful, modern, and very clean.
Now onto the food...WOW. We ordered the Beef Sampler Set, and it was hands down the best bang for your buck. It comes with several different cuts of beef, and every single one was SOOOO delicious. I genuinely couldn't pick a favorite because they were all amazing. The set also includes garlic shrimp, rice, a huge bowl of fresh vegetables, and all the sauces you need for your hot pot, so you get a ton of food for the price.
For our broths, we chose the Miso and Sukiyaki. Both were incredibly flavorful, and I loved that the Sukiyaki broth came with a raw egg for dipping the meat (it made everything even more delicious). Every bite was fresh, flavorful, and comforting. Without a doubt, some of the best hot pot we've ever had.
As incredible as the food was, the customer service somehow managed to be even better. It was truly top tier.
We were taken care of by Y and Nhi, and they were both absolutely amazing. They were so attentive, checked on us throughout our meal without being intrusive, packaged all of our leftovers for us, and were genuinely some of the sweetest people we've ever met. Honestly, this was some of the best customer service I've ever experienced.
Y was such a sweetheart. We ended up chatting with her during our visit, and when we mentioned that we had driven about 40 minutes to eat here, she actually cooled down our leftovers before packing them up so we wouldn't have to carry burning hot containers all the way home. It was such a thoughtful gesture that really stood out to us.
Nhi was equally wonderful. She was warm, welcoming, and made us feel so comfortable from the moment we sat down. You can tell they truly care about their customers and want everyone to have a great experience.
To top everything off, we were given complimentary ice cream at the end of our meal, and it was the perfect sweet treat after such a warm, savory dinner.
Overall, this place exceeded every expectation we had. Between the incredible food, generous portions, beautiful restaurant, and genuinely outstanding customer service, Mokkoji has easily become one of our favorite hot pot spots. We would 100% recommend it to anyone, and we'll absolutely be making the 40-minute drive again. Thank you, Y and Nhi, for making our visit so memorable! read more