I don't understand the rating of 3.2 so I'm going to correct this by saying doing your research and…read moreget a vibe before you just go in. I used my own eyes and saw the vibe and then went in without checking anything on the internet. And I was very happy that I did. This is a very CHINESE place. I have heard of such hotpot places in China. They cater to the customers very well. The bathroom has toothbrush and toothpaste and other stuff to get you cleaned up after eating hot pot. There are endless appetizers and Chinese desserts, as well as snacks for you to load up (all free!), and there are lots of sauces and whatnot for you before you even order. All self-served. The hot pot broth is very tasty, and you can then order items to put in the hotpot. For those of us who cannot decide, they have combo mushrooms platter so you don't have to choose, and beef offals mixed platter so you get a little bit of everything. The types of items available for hot pot is distinctively Chongqing stuff, so don't get too turned off if you don't see the usual hot pot stuff. It's not the run of mill kind of place. You get a nice booth and you get to refill the broth whenever you want. My favorite are the nice cold mung bean noodles that you would otherwise pay at least $10 to get as a side dish. It's free and endless. This is all you can eat and free. The second favorite thing that I couldn't get enough of is the different sesame balls they served up, all freshly made and incredibly tasty. My absolute third favorite is the various Chinese desserts that are locally found in Sichuan. Again all free. Onto the items we ordered. I really liked the thinly sliced lamb beef and hand cut beef (thicker), as well as mushrooms, veggies and beef offals. You don't have to decide on one thing, love the combo selections and very reasonable in cost. I also ordered pork blood which my parents liked. The price point is medium to low. Comparing to other hot pot restaurants, it's definitely very inexpensive. So I am surprised that they are making money honestly but that made my parents happy as they like a good deal. My parents really enjoyed the ingredients, the process and the endless appetizers and desserts plus local Chinese snacks that you can load up while eating the hot pot (individually packed quail eggs and tofu snacks). The restaurant chain is from China. So they cater to what the new gen Chinese hot pot goers want. Lots of variety, good price points, and a good beginning to end customer oriented process. A slight interesting observation - they have hair ties up front, in case you need to tie up your hair before getting down in business. I eat everywhere in the world because of my job and demanding travel work schedule. I am usually not impressed by food but this place is definitely top notch. I think I ate at least four variety of sesame balls. Yes they are fried, but they are fresh and delicious. It took an hour to get there, but it's totally worth it. Bonus points, made my parents happy in advance of Chinese New Year.

The food was great, especially the fried rice. We enjoyed it so much that we ordered two extra…read morefried rice dishes to take home. Unfortunately, the customer service was disappointing. When I politely asked if our takeout order was ready, the employee responded in a rude and impatient manner instead of simply letting us know it needed more time. I completely understand that the restaurant was busy and had no issue waiting. A polite response would have been appreciated. Great food, but the service experience could definitely be improved 前台你牛啥？服务态度差的，我就问一下我的饭好了吗，你就给我来一句催啥、好了就到前台了、还有里面的客人要服务、跟我说这些有的没的的干啥？

MALA TOWN SUPREMACY!!! My fave malatang place!…read more Been here three times, cost each time: $20, $30, & $27. On average, you'll spend $25~ after selecting your ingredients. I loveeeee getting the tom yum here, & I don't think other malatang places offer tom yum. In general, the tom yum flavor is fire. i would say the amount of chili oil they add is inconsistent. there's times i've gotten alot of oil and times with less. my partner also found the beef bone broth was too oily for his liking and thought tom yum was way better. The tom yum has a nice tang from the lemon and theres slight creaminess to the broth. my friend thinks they add peanut sauce to the broth. it is also not too spicy, which is nice. I dont live near this place but it is worth the drive! I like the wide variety of ingredients and the chewy potato noodles. This place gets busy for a reason and it can be tough to find parking on the weekends.

My partner and I frequent Malatown because it's conveniently located, making it an easy choice when…read morewe're craving malatang. The price is based on weight, although one thing I noticed is that they don't seem to zero out the scale before weighing your bowl. After you pay, the staff assigns you a table and brings your finished bowl to you. The food is consistently satisfying. There aren't many dipping sauces to choose from, but I don't think that's an issue since the broths are already packed with flavor. I always order the Signature Beef Bone Broth. It's rich and creamy without feeling heavy, and it's flavorful without being overly salty. My only real complaint is the dining area. While there are plenty of tables, everything is packed very close together, making the space feel cramped. You're practically dining with the people next to you because you can hear every conversation around you.

I love the concept of malatang. You grab a bowl, load it up with everything your heart desires,…read morepick your broth and they cook it all for you. The concept might be simple but the possibilities are endless! I went absolutely overboard with my proteins (both beef and lamb), enoki mushroom, napa cabbage, tripe, baby corn, fish balls filled with roe and tofu skin. I saw that they had tofu mochi too and it was one of the best new things I decided to give a try. The bone broth was rich, flavorful and had that perfect mala kick with the numbing spice. I got mild flavor so it was not the kind of spicy that I could not tolerate. Each topping also soaked up all the flavorful broth. My friend got the medium spicy bone broth and that was packed a punch! I love how all the ingredients are fresh and fully restocked. The staff is very efficient. And they also give out vouchers, and free oranges.

I was looking forward to trying this place, but unfortunately I left disappointed…read more The first thing I noticed was that the bowls and tongs didn't appear very clean. On the positive side, they do offer a large variety of ingredients to choose from. When my bowl was served, I realized it wasn't the one I had ordered. They had accidentally switched my bowl with another customer's. Later, while eating, I came across some of the marinated cilantro beef, which looked raw. I asked the server if it could be cooked a bit longer, but she explained that it was supposed to be pink. I tried a small piece, but the texture was still very tender, which made me uncomfortable. It also didn't have the texture of what I expected from beef. My cousin also had an issue with her bowl. The lotus root slices were cut fairly thick, so after cooking, it was still undercooked and crunchy. Overall, it was a disappointing experience due to the cleanliness concerns, the order mix-up, and the food quality. There are plenty of ingredient options, but I don't see myself returning.

I give the food a 3/5, but an extra star for the exceptional customer service!…read more I stumbled across this on Yelp and was immediately intrigued by the Spicy & Beef Tallow Bear. We can on a Friday night and got seated immediately. Our waitress was very informative about the menu and portion sizes which helped because we were only a party of two who weren't trying to over order. I mainly default for a tomato broth and some type of beef, so opted for Wagyu here. I can say that the Wagyu was pretty chewy and unfortunately not my favorite, but I did enjoy the tomato broth although it was pretty oily. I also enjoyed the Lamb Spine too, it came in a huge portion that gave us leftovers for a full meal the next day. The food is flavorful and the presentation is very nice. I probably wouldn't come back regularly but maybe if I were in the area!

It doesn't matter if you don't like tomato base broth, GET IT HERE. I still can't figure out how…read moreflavorful it is for being a tomato broth. I bring all of my friends and only get the tomato broth, and they always look at me funny until they have a taste. I've even had the double pot but only tomato broth. I just wish it was AYCE; it's a bit pricey but I'd go back for the broth alone.

Came here during the weekday for the ayce bbq dinner and was seated right away. It was our first…read moretime so our server explained how things worked and placed our order for our first round. Everything is ordered through the kitchen but there is a sauce bar for all your saucy delights. This is a stone grilled bbq and was surprisingly easy to cook with. When they brought out our order, we were just in absolute awe at the presentation. They brought out our cuts on a gold cow with smoke come out the bottom with, I assume what appears the different cow cuts and where its located on the body? I could be wrong but it doesn't matter as they all tasted absolutely amazing. The meat itself was high quality and just melted in your mouth. We tried most of the various cuts and don't remember which ones we ordered but they all tasted amazing. Honestly drooling as I write this review and cannot wait to go back!

Oh No! I never got around to writing finishing this review…read more.. I thoroughly enjoyed Xian Steam Pot & Yakiniku. Nos sure why this place closed, but it was good. We thoroughly enjoyed the food and the ambiance. We had a very good dining experience and everything we got was tasty. #Steam: ~ Steamed Garlic Shrimp w/ Vermicelli - 4.5/5 ~ Scallop w/ Mushroom Porridge - 4/5 ~ Steamed Clams - 4/5 ~ Chinese Broccoli - 4/5 ~ Steamed Beef - 4/5 ~ Steamed Kurobuta lotus - 4/5 ~ Egg Custard Buns - 4/5 Alas they are no more...

The food in this place was so good and I liked how the restaurants colors looked. The time to get…read moremy food was very short and the cashier was very kind. I will definitely come back again!!! 10/10 would definitely recommend!!q

Tasty, quick to prepare, and a great option for a meal or snack. Great customer service. Very…read morepleased with the experience.

Really enjoyed it - would highly recommend, and has a lot of vegetarian friendly broth options!!read more

Very clean, very friendly staff. We all got what we ordered and the food was so good. Came with a…read morevery big group and Leo who was one of our servers did a great job of checking on everyone. Will be coming back!

Service was great and fast! Everything got to the table on time and tasted fresh. Their meat look…read moreclean and nicely cut! They have a bar of sauces and more to have!

This place was a miss for me…read more We came on a weekday afternoon when it wasn't even busy, and somehow the sauce bar looked like it had survived a natural disaster. A little more frequent cleaning would go a long way. The whole setup is fully automated--you order from a tablet, get automatically charged for sauces and random apps you may not even want, and then piece together your meal from there. Our "extras" included old marinated mussels, chicken feet, and some sad-looking jelly desserts. The broth was watered down, portions were small, and lunch for two somehow came out to almost $100 with tip and no drinks. For that price, I shouldn't be leaving hungry and annoyed. There are way too many good hot pot spots around to waste another visit here.