We had our fireplace cleaned and Eddie went above and beyond to make sure it looked amazing, and it…read moredoes! The cleanest it's ever looked. He was professional and very knowledgeable and I would 1000% recommend this company. Start to finish they were awesome!!

The expertise and knowledge of Bob and Eddie were awesome. They came in and quickly (with accuracy)…read morediagnosed the issue when a bigger company had misdiagnosed the problem before. They gave options, but a new furnace ended up being the best bet. They gave a fair quote for a replacement furnace and walked me through the pros and the cons of each option. Thank you B&C!

Luke responded quickly to my call and showed up the next morning at the time promised. I hired him…read morebecause I had just one clogged toilet but since he charges a one hour minimum fee he offered to also snake my other 3 toilets and cleaned two sink drains. He's a reliable and honest guy.

Luke is a smart, knowledgeable technician. He did good job troubleshooting and fixing our plumbing.read more

They deserve a million stars! They were easy to contact and so responsive…read more We said we needed an older gas fireplace likely replaced in a home we just purchased, as we wanted to add a remote control and a fan, but Chase said let's start with a service, and that our fireplace could likely be retrofitted with a remote and fan. Not only did we get an appointment within days, Casey showed up exactly on time, and even called to let us know he was on his way. He used care and caution in our home, and was very respectful by taking his shoes off without even being asked. Casey came prepared with parts necessary for the retrofit. After the main servicing of the 28 year old fireplace, he told us it could easily be fitted with a remote, and that it already had a fan - that was broken. He quickly retrofitted for the remote and installed a new fan. We were so happy that we didn't have to replace the entire fireplace. We cannot recommend this company enough!

Chase did an excellent job diagnosing and repairing my gas fireplace in about 2 hours on the same…read moreday. He explained clearly and provided pictures on what the problem was. It was easy to make an appointment. He clearly communicated when he would arrive and was on time. Payment was easy over the phone. His diagnostic charge was a little more than a couple other places, but it includes minor fixes if that is all that is needed.

Because of other issues RR Fireplace had to make three trips to our place on Camano Island in order…read moreto service/ repair our gas fireplace. The service was great, the price was fair and Tanya was exceptional patient and helpful.

This company is absolutely the best. My old gas fireplace stopped working, and I contacted several…read morecompanies--most of them refused to repair it because it was old and tried to push me to buy a new one. One company even quoted me $2,400 for the repair. These guys were honest, professional, and incredibly efficient. They repaired my gas fireplace quickly and charged only $250. The service was fast, affordable, and high quality. I truly appreciate their expertise and integrity. I wish I could give them more than 5 stars!

CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

CM Heating Review…read more We decided to go with CM Heating for several reasons. Their reviews online were very good. I talked to my neighbors to hear what their experience was and CM Heating name was brought up a couple times as a stand out company. The sales person Amber was very professional and gave us a ton of information. She was instantly responsive when I had questions. We got 3 bids for this job. I took all the information and used AI to compare the mountain of info to get its take in the bids. Cm Heating consistently had the edge over the others. The main reason was the warranty. If you are spending a fair amount of money, you need a good warranty. All said and done CM Heating was the winner Getting an install date was a breeze. All the detail work was handled by them. The office sent me the permits to print and post. Install Day I was notified of the time they would arrive and the guys were right on time Tim and Melvin sized up the job and jumped in at full speed. Melvin worked on the furnace Tim on the Heat Pump. These guys never stopped the entire time except when my wife brought them some home made chocolate chip cookies. I was very impressed with their performance. We had questions along the way and they provided answers immediately. Great trustworthy people. By the time they were done all the areas were spotless. Obviously I made the correct decision going with CM Heating and I would highly recommend them

They were very helpful, came quickly and communicated well. I was planning to replace my fireplace…read moreand they were able to get it to be good to go without replacing.

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

This is work that requires a high degree of expertise, and they have it. They did our chimneys, and…read morewe rehired them to do our ground-level brick restoration. Highly recommended and we were frankly astonished at how low the pricing was.

We had a great experience with Puget Sound Chimney and Masonry. Riley, the owner, came out to do…read morethe estimate and clearly explained the work needed for both of our chimneys. Kirin came by to do the work, and you can tell he really enjoys his craft - he was meticulous and took his time to get everything just right. They redid the counter flashing, cleaned and sealed both chimneys, replaced spalling bricks, applied Crown Coat, installed new stainless steel rain caps, and replaced a window flashing. They also repaired window trim bricks to coordinate with my window replacement, and gave me a very good price for that extra work. Everything was done on schedule, and the work looks fantastic. It's not easy to find good contractors. I'd definitely call them again and recommend them to anyone who needs chimney or masonry work.

Pool service and maintenance department we give one star. After several attempts to call and talk…read moreto the office about the person cleaning our pool, never got help. We asked for gates not to be left open for our dogs with our two gate system, couldn't get a call back. Cleaning person wouldn't even open the lid all the way. I had asked if my cover was broken...why aren't you opening the cover all the way to clean. No answer. No return phone calls, no return emails. Poor service and bad attitude! For the money you pay you'd think you could have some communication with the company that comes to your house each week.

Do not use their service department!!! They came out in May to fix our heater and the service…read moretech told me it was a common part and that it should only take a few days. After 5 weeks of waiting and several calls resulting in no real updates, I called another company and they had the part in 3 days and had me up and running. Horrible service and worse communication. I'll never call them for service again!!!!

We needed the chimney pipes reinstalled on my son's wood stove after a remodel. The service person…read more(Jesse?) arrived on time (a little early, actually), inspected the situation, and showed me how to do it myself (and even gave me the necessary screws). Also pointed out that the bricks in the stove needed to be replaced and told me where to get them. Saved me a lot of money. Very pleased...not common to get service like this anymore.

Jesse arrived within the time window and did a great job. He inspected our chimneys with photos of…read morethe details in all of them, and emailed the full report with a detailed estimate breakdown the next day. Very professional and knowledgeable.