This is the place to go! (If you want to be accused of stealing a tree.) I usually don't write reviews and take negative reviews with a grain of salt, but after visiting yesterday, I had to share my incredibly negative experience. After walking around for over 30 minutes and being offered zero help, I finally was approached by someone. When I inquired about Texas Mountain Laurels and asked if they had any less than the 10 ft tall options, he said they might get some next week and walked away. I decided to buy a small citrus tree, but since there is no clear process for making a purchase if you've never been there, I went to the office to ask how/where to buy. He said "right here," so I told him what I wanted, he rang me up, I paid, he gave me a receipt. I asked a few plant care questions (because none of their clementine trees have care tags) and was spoken to like a complete idiot. I then asked if I should just go take one, or if someone would help me, and was told to just go take one. So I went back to the lot, receipt in hand, grabbed a tree and went to my car. After I loaded it, I was approached by an employee and told that one of the field crew workers called in and told them I was stealing a tree, so he needed to verify that I had paid. He was very accusatory, despite me doing exactly what I was told by the staff AND having my receipt literally in my hand. He finally looked at my receipt and my tree, and I was free to go. Everyone I encountered was dismissive, condescending, or rude. I understand that this is a very busy time of year, especially considering that we are all dealing with recovering from the February freeze, but I will absolutely not return to a business that accuses paying customers of theft. read more

My biggest regret is going to moon valley over the other nurseries in the area. My husband and I ended up spending over $2500 on plants and labor for planting and *everything* we've purchased from them is dying- even after babying all of the plants through the winter with covers, special water and grow lights (even though the agaves we chose are tolerant down -10F) all of our very expensive agaves are dying, and even the Texas sage, which we thought would be the safest option, is dying. (We thought it'd be safe because we have others in the same bed that we planted previously that are doing well.) It also took over a month from ordering to planting, and even then they only had half our order and it took another month of waiting before we canceled the rest of our order because another nursery had delivered and planted the missing plants by then (for cheaper). And longer than that to get a refund. Dont recommend- avoid! read more

Michael, Carmen helped me choose a beautiful magnolia tree as a gift for a newborn baby. He was kind enough to send me photograph before I came to the lot and was super helpful with the whole process. I would highly recommend going to see Michael if you need a beautiful tree. read more

If you want the short hand review of our experience it was really good. Lots of trees onsite and you can pick your own. We ordered 11 trees "Huge Size" and had them installed. It was Not a perfect experience but Moon Valleys Experience and commitment to making sure we were 100% happy was a impressive and a rarity among most tree and landscaping companies. If given the opportunity we would definitely choose Moon Valley Nursery again! Thank you Chris, Nate, Teresa, Matt and the Crew for completely transforming our bare backyard. ( See Below for Detailed Experience ) As we mentioned we did not have a "perfect" experience with MVN but their commitment to making sure we were happy was Beyond impressive and is a true testament to how they do business. This is a solid company that stands behind their plants and wants to keep clients for life. This is not common among companies and it's hard to get tree or landscaping companies to call you back. Nate was my initial contact and was great to work with. Very knowledgeable about the selection and how they operate. Prices include installation which is so helpful! They showed up day prior to dig our holes and installed the next day. Teresa and crew were great while digging and jackhammering the holes for our trees. It was an all day job to dig the 11 large holes. Matt and crew installed 10 of our 11 trees without a hitch. A few small broken branches but that happens when they are installing a 7' tree.would have liked a bit more advisement on care but I think they needed to get to the next site because of rain. Our 11th tree is not installed but we are confident it will be ASAP. It's a citrus tree and they had a few hiccups while getting it onsite but I know Chris will deliver a beautiful Lime tree when they get it. Our communication with MVN got a bit confusing however they were always apologized for any confusion and answered and questions we had. They are newly expanded to the Austin area and still settling in. As with all business their will be issues but they are right there to fix or help. Going to their nursery I could easily see that they are Busy and moving lots of beautiful plants in and out so start up issues are normal. Sometimes we had to ask twice but that's ok because they did what they told us they were going to do in the We had several trees go into a bit of transplant shock two weeks after because of the crazy weather we had. Chris came out with a product sprayer ready to go and gave the items to us to use in the future. I will also mention that Chris was ok with us removing the trees and planting new ones if we were really unhappy but I didn't feel that necessary. I truly feel that we are in great Hands with Chris at Moon Valley Nursery - Austin. They want us to be happy and our beautiful new trees to thrive. Their commitment to their work is unmatched and that is what will keep us coming back as clients. Thanks y'all! * Side Note on these Reviews who are complaining about the sale of "labeled" invasive species. Many local nurseries carry these plants and it's Not illegal In Texas to sell them to customers who want them. I don't feel that's a fair point to attack a business for selling something that you disagree with. read more

See all

Angel Veintidos and his crew from Moon Valley Nursery planted two ray wood ash trees and some sage bushes in our front yard. This crew is prompt, polite and professional. They hand dug these holes. I can't say enough about how hard they worked. read more

Moon Valley Nurseries - Two ray wood ash trees and four sage bushes. - Nurseries & Gardening Near Me - Austin, Texas

Great selection, and great friendly staff! Have purchased a Pindo Palm and a few small plants. Love this place and the staff and I highly recommend them. read more

Moon Valley Nurseries - Pindo Palm after install - Nurseries & Gardening Near Me - Austin, Texas

We bought the tree in November. The tree was delivered on time in January! It looks great in the yard. The crew (Maurice, Angel & others) came on time. Maurice fully explained what would happen. The crew completed the planting, watering, and fertilizing tasks in an hour and a half. They cleaned up and hauled off the left over dirt. We took pictures and then the crew left to deliver another person's tree! This was a efficient operation with great support offered for the new tree owners! read more

Moon Valley Nurseries - Monterrey oak - Nurseries & Gardening Near Me - Austin, Texas

Josh G was great. He was super helpful and knowledgeable. He even went the extra mile in helping us load up the car. I've been working with Christian Cowley on our backyard resurrection, and he has been superb as well. You get what you pay for. If you want cheap stuff, from semi-knowledgeable people, go to another box store. If you want great selection and quality, from people who know their stuff, this is your "go to" place. I pretty much refuse to wear a mask wherever I go (as does my wife and daughter) and I loved the fact most employees did not wear a mask. Folks, if you're still wearing a mask outside... seek help... and not from the employees for they can't offer the help you need Mark Pena read more

Always great plants, great job at planting- leaving behind zero mess. Third time I've gotten plants/shrubs/trees here

I was beyond pleased with the service provided. From the initial selection of the tree we wanted down to planting it. Everyone was helpful and a joy to work with. read more

See all

Angel Veintidos was very professional and knowledgeable. The guys swapped out 2 bushes and we are very happy with their work.

We are so happy with the service, quality and trees we purchased at Moon Valley Nurseries. Harrison our guide through the process was not only patient with our situation, he really informed of us on what would make the most sense for the look we were going for plus what would survive in the Texas heat. It took us a few months to make a decision and Harrison was right with us all the way. Once the trees delivered, the crew handling the install were very professional. Juan and Gerardo were also great in communicating where to face the trees, the care and helped with our stump grinding. Overall, beginning to end a great experience. read more

See all

Beautiful plants and excellent customer service. They gave us a lot of help choosing the right plants for our yard.

Angel Veintidós and his team were timely and efficient. Angel was friendly and polite, getting the installation done quickly and even skinning the palm tree (though that wasn't expected). read more

I want to extend a heartfelt thank you to Kelly and all of her professionally and CS-trained staff at the Dripping Springs location. Everything provided by the delivery crew for an exceptional experience (CX) - was met. This means pretty much everything from my fruit tree and nut tree selection process was covered on the sales side to the delivery. On delivery day, I really appreciated the service professionalism, handling of the planter pot, transportation to and from their truck, professional planting process, and driveway washout. they provided mostly all of the materials - only thing I had used from my current supply that I wasn't exactly prepared for was some gardening soil but that stuff is cheaply obtained anyhow. Justin, their head services planter and driver was excellent and knew his trees and communicated everything I needed. I have used Moon Valley services before, but at the Phoenix location and this experience was great and nothing short of excellent and consistently excellent. So, they did a great services and delivery job, regardless, and I would rate them 9.5/10 overall! read more

Moon Valley Nursery and their delivery crew, with Josh as the lead, were great with holding my tree until we had a convenient date to plant, and then to bring the tree and plant it perfectly. Great team! Steve Parker, DDS read more

From our first visit to plan our landscape with Tristan Anderson to the installation which was completed by Angel Veintidos, Moon nursey was exceptional to do business with and our house looks amazing. Angel's crew was respectful of our property, followed up to ensure bushes and trees were planted in the right spot and kept the job site (our property) was clean. Thank you, Moon Nurseries, our landscape is perfect and adds the cherry on the cake read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Austin, Texas

See all

I had a wonderful experience with Mikey Carman, who took the time and effort to explain to me different types of flowering trees that will flourish in Austin. He was incredibly knowledgeable, courteous, efficient, and most importantly, a warm-hearted individual. He made me feel comfortable as I tried to make a decision, and did not rush me as we were nearing closing time. I was touched by his considerate demeanor. I know I will absolutely look for Mikey next time I'm at Moon Valley! read more

Great service, good selection, and the people are very knowledgeable. The only downside is the price, they are way more expensive than everywhere else. I would recommend here for people with money and/or who really needs hand holding during through the tree planting process. read more

Damien Chambers and his crew did a great job planting a tree and 21 shrubs. they worked hard, were friendly, and I thought for a good job. Would definitely use them again! read more

Damien and his crew did a great job planting my replacement desert willow on March 18. This tree was in excellent condition. I'll use Moon Valley again if the need arises. read more

I had to take off a star for no covid precautions. No one was wearing a mask. So, no protection from each other. When they were done, the supervisor came to hand me paperwork, and no mask to protect the customer. Otherwise. The service came on time. They were efficient. This is the second tree we have purchased and both transactions went smoothly. The first tree is a little over a year old and thriving. read more

We checked several local nurseries looking for the best balance of affordability, size and quality of plants to provide screening for our yard. Mike Carman understood exactly what we were looking for and helped us find beautiful options that were in our budget. A few weeks after getting these new plants in the ground, they look great and we couldn't be happier with our experience at Moon Valley Nurseries. read more

Angel and his crew did an amazing job of planting my new beautiful Monterrey Oak! I'm extremely pleased with their service.

Moon Valley Nurseries is a fantastic place full of options for all your landscaping needs. There is a wide variety of trees to choose from and our salesperson, Harrison, was helpful and knowledgeable. We had in mind which tree we thought we wanted to purchase. He validated how great it is, but also showed us other options. His expertise was appreciated and the purchase process was easy. Today, March 15th, the tree was planted. The planting crew manager, Angel, arrived early and the tree looks fantastic in our backyard. Angel was detailed in explaining how to care for it. I highly recommend Moon Valley Nurseries. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Austin, Texas

We love the Buda location. Sales folks are friendly and knowledgeable. Vincent and his crew did a great job of removing and planting new palms in a very difficult area. We won't buy trees from anywhere else. It's worth the trip to Austin. read more

The nursery was beautiful and josh g was wonderful in helping select shrubs and load the car read more

See all

We had such a great experience when we visited yesterday to look into planting a new tree in our front yard. Harrison was incredibly helpful, patient, and knowledgeable. We're excited to welcome home our new tree soon! read more

Moon Valley Nurseries - Our new Mexican Sycamore tree - Nurseries & Gardening Near Me - Austin, Texas

Moon Valley Nurseries has been great to work with over the last year and a half. This morning, Angel Veintidos and his crew were great! On time, polite, and informative. The quality of the trees we received and the crew's work was outstanding. All of our tree and shrub needs will continue to be handled by Moon Valley! read more

after posting this review i received a call from the district mgr. explaining that my invoice was misplaced and i am changing my review to a three bc he made things right but i'm leaving it at 3 stars bc tony screamed at me. read more

The crew sent to plant my tree are very professional and courteous. Vincent is knowledgeable about all things green. He offered important tips to help the new tree survive the extreme heat. Over all, the crew was on time extremely fast and cleaned up afterward. Looking forward to buying more plants from Moon nursery. Thanks read more

I just had my trees planted this week. Justin, John and the rest of the crew were very courteous and respectful of the property. They hit a sprinkler line right around where I put the tree tag on, but they immediately fixed it and tested afterwards to make sure it works. They did such an excellent job with planting the trees, adding mulch, and cleaning up after as you can see in the photos. They were also very helpful with giving instructions on the care for the trees going forward. I will buy trees from them again. Thank You, Moon Valley Nurseries read more

Moon Valley Nurseries - Natchez Crepe Myrtle, Summer Red Maple (dormant) and Japanese Blueberry - Nurseries & Gardening Near Me - Austin, Texas

Had a great experience with the Moon Valley team. I'd been waiting for years to finally put trees in the backyard after I had tried so many times and failed. I finally got the pros in today and I have to say it was a very professional, pleasant experience. Damien and his crew were awesome, they came in got the trees in, were careful about my other stuff in the backyard and soon after I my trees! I got double-staked, they put all the tree juice and mulch. looks really nice and I'm looking forward to these trees shading us for years to come! Thanks y'all! read more

So I'm a retired professional. Helping my sis do some yard work on her newly acquired rental property for exercise and enjoyment, and mostly to help out my sis. I've been searching for some specific plants and went to this place since her rental home is nearby. I haven't experienced such profiling and horrific customer service in quite some time. I'm a Hispanic guy, and showed up in my gardening outfit. I approached the first man wearing a Moonie's cap and shirt and asked directly to his face if they had any of the plants I was seeking. He literally looked at me in the face, turned around and walked away without acknowledging me at all. Yup, he was a white guy. I've faced and dealt with racist idiots my entire life(yes racism is alive and well), so I powered through his ignorance and approached another employee only to be also ignored. If you are gringo and racist, you know who you are--and yes you are out there. All minorities are aware of this fact. We deal with subtle and blatant racism almost on a daily basis. All I can say is that racism is the retreat of the ignorant. Needless to say I will not be patronizing this place. If you are a minority, I recommend you take your money elsewhere. And I proudly sign my name to this posting without hesitation!!! read more

Zach Brim is by far the best person I've ever worked with at Moon Valley, and my experience with them is substantial. He is knowledgeable, thoughtful, and genuinely cares--not simply for the work he does, but the customer's needs and interests that underlie the same. I have been a customer of Moon Valley Dripping Springs for about two years now, and I speak from experience when I say that they keep their promise to take care of the customer above all else. Also worthy of note is Barron, the GM, who has transformed what was once a rag-tag team into an absolute powerhouse of customer service and quality. It is an understatement to say that Moon Valley Dripping Springs has earned (and kept) my business for a reason. Quality doesn't come cheap, and price doesn't always mean you're getting quality. But you get what you pay for at Moon Valley--service, commitment, and quality product from a team that stands by their word. read more

I am modifying my review to give Moon Valley an opportunity to review my request. Status pending.

We had significant damage from the freeze. Literally it looks like we just moved into the house. Most of the landscaping that we have spent a decade nurturing died. Lauren Bishop with Moon Valley did an outstanding job of helping us. She was able to come out to the house look at the damage and then help us decide how to re-landscape our home. She suggested Mr. Matt Goebels (512) 987-1973- who did amazing job taking down 5 , 40 feet tall Sabal palm trees Lauren and Mr. Nick Famighetti spent a lot of time with us helping us get through the process. It is very painful knowing that it's a financial loss and you have to start over again. There's a balance between making it look good and the cost. This is a high-end nursery that has high-quality products with personal customer service. Highly recommend Matt P Also for those of you who suffered freeze damage like me. I am not an accountant so please talk to your accountant. I was told that because it was a natural disaster and labeled that by the president, damages and repairs not covered by your insurance can be deducted from taxes. My accountant said clearly any cost of tree removal or repairs not covered by insurance are possibly deductible. It is certainly worth looking into with the appropriate help from your accountant. Calculating damage to landscaping and how much of that is deductible that is not easy apparently. Would much rather have not had any damage that's for sure.. read more

Moon Valley Nurseries - Dead large Sabal needing to be cut down and you can see the cut off large base of a dead Sabal in the foreground - Nurseries & Gardening Near Me - Austin, Texas

See all

Moonvalley nursery, is amazing! Gavin and the other gentleman that helped me were super helpful and just lovely.

FYI - customer service reach out via Yelp and advised management would be contacting me but I don't think I've yet to receive a call

The staff was friendly. The trees are on pricey, but they do include them digging a hole at your property and they have warranty. They have a good selection. read more