I really liked this place. Stopped by in the late afternoon and found the cases about half empty. This was to be expected so no issue there. I did manage to grab a couple tarts (one mixed berry and a strawberry), a green tea croissant, and a crème brûlée. All were pretty good. I'll be back for the tarts for sure! read more

We went to the Riverside location on separate occasions for both coffee and pastries. The coffee is not good. Not much to say beyond that. To be fair, this is a bakery, not a coffee shop, so no real ding on them on that front. The pastries are OK. Honestly, nothing to write home about. My issue with the place was service and atmosphere. The place is sterile. It smells like a doctors office, not a baker. It's cold. Not inviting. You don't want to spend time here, and maybe that's the goal. Get your crap coffee, your mid slice of cheese cake and move along. And to be honest, that last bit tracks real well with the service. I've never seen a staff that so obviously hate their jobs as the cashiers at Mr. Baker's Riverside location. I say "cashiers" because they're definitely not barristas, given the garbage coffee, and they're not bakers, given that all the pastries are pre made, pre packaged and out on display and there's not an ounce of the pleasant smell you'd expect from a bakery. Honestly, I had to bounce over to my local Jimmy John's because I yearned for the smell of fresh baked anything after leaving the polished concrete and hospital white halogen lights of Mr. Baker. You'd think that with a relatively new store, you'd have fresh staff, invigorated and ready to go. That's not the case here. The staff treats you like you're an annoyance, like you're interrupting their busy day of not baking. We asked for a couple of paper plates for our pastries (we ordered 4 slices of different items) and the cashier, irritatingly handed us one, and gave us a look as if we're lucky we were getting that. The thing is, Riverside is saturated with great coffee shops. Toasted, Condron, Arcade - with great newcomers (I'm looking at you you delicious Cuban SoB's) popping up every year. If you want our sweet sweet coffee/pastry money, you have to do a lot better than hospital-esque atmosphere and service with a passive aggressive frown. read more

Work on customer service. I had a very disappointing experience with Mr. Baker while trying to order a custom cake for my daughter's birthday. When I initially placed the order, I was told that I needed to pay one week before the pickup date. I attempted to call the bakery multiple times on Sunday, which was the cutoff day for payment, but no one answered the phone. I followed up on Monday, and suddenly I was told that the cutoff was Sunday and that I should have paid by then. I explained that I had tried calling the day before and even offered to provide timestamped screenshots of my call log showing my attempts. After sending the screenshot, they asked for additional screenshots showing multiple calls, which felt unnecessary since I had already shown proof of my attempt. During this conversation, Victoria, who handled the situation, was extremely rude and aggressive on the phone. Her tone was unprofessional and dismissive. What made the situation even more confusing was that after reviewing the screenshot, she told me that even if I had provided proof earlier, it would not have made a difference because they were only checking whether their phone system had issues. Yet earlier I was accused of not calling and even told that I had lied After two days of back and forth and a very unpleasant interaction, they ultimately said they would refund the payment because of the situation. Overall, the customer service was very poor, communication was inconsistent, and the interaction felt unnecessarily hostile for what should have been a simple issue. I hope the management improves their communication and professionalism, especially when dealing with customers who are simply trying to resolve a problem.Dont ever talk to Victoria, she's angry and rude. read more

I bought a birthday cake before and noticed the cupcakes at that time. Decided to give it a try when looking for some comfort dessert to inspire mood. I am so glad that the cupcakes are worth the trying. read more

Mr Baker - Beautiful and delicious cupcakes - Bakeries Near Me - Rancho Cucamonga, California

I came here last year for my son's cake which we loved, it was so soft and moist. So naturally we ordered a custom cake for a party the other day of the same flavor of our son's cake last year . It was a nightmare cutting this cake , it all crumbled it was so dry . The frosting inside between the bread was thick and hard. But unfortunately this is what we had to feed our guest. We heard some of our guest say how dry it was. $180 to get a cake like this. We called to let them know and they said they don't deal with that at the store that we must email them. I emailed them to let them know the issue of my order on 2/25/25 , we have yet to hear a response. read more

Ordered a custom cake here just because it was nearby the venue we were having the party at. I filled out their form and added some pictures of our party favors and dropped off some flowers that they added to the cake. It turned out so pretty and matched our theme perfectly! The cake itself was moist and delicious. Whenever I had questions, I would just email them and they would get back to me by the end of the day. I'm really happy I found this place, they were very professional and I'm very happy with the service! read more

Mr Baker - Custom birthday cake - Bakeries Near Me - Rancho Cucamonga, California

the éclair turned out to be tasteless, the coffee wasn't good either, and the size was different from a regular small. It was very tiny, and I still didn't even finish it and threw it away because it was so bad. I couldn't even drink that little cup to the end. read more

Mr Baker - Bakeries Near Me - Rancho Cucamonga, California

Customer service is always amazing! Fav drink is their vanilla chai. Must try the fresh baked pastry's! read more

Mr Baker - Ham and cheese croissant and a vanilla chai! - Bakeries Near Me - Rancho Cucamonga, California

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This was my first time ordering a cake. I bought individual slices so we could all sample instead of 1 cake. Out of 5 slices there was really only 1 that had any flavor which was the carrot raisin. The others were a little dry and no flavor: lemon raspberry, mango, and 2 chocolate. They were beautiful looking but again lacking in flavor. I will go back and try other bakery items just to give it another chance. read more

They did a really good job with my daughter's custom birthday cake. The cake was moist and delicious! Thank you Mr. Baker & Cafe! read more

Mr Baker - A boho inspired custome cake. - Bakeries Near Me - Rancho Cucamonga, California

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Had my sons 11th birthday cake made by Mr.Baker Bakery. He loved it and the oreo cookie cake was delicious. We added the top decorations ourselves. But everything else was exactly how he wanted it. read more

Mr Baker - Ronaldo birthday cake.. - Bakeries Near Me - Rancho Cucamonga, California

The foods here are OLD. The lemon bar was not cooked all the way and was goopy with extremely raw egg taste (not edible). They are extremely overpriced - even if the foods had been edible, the price was way too extreme. read more

The strawberry croissant is delicious. I couldn't put it down after the first bite. I enjoyed it so much that I came back for more. They had so many in stock in the afternoon. I'm glad because I heard that they usually sell out. They sell coffee and other baked goods too that I might try next time I come. There's lots of seating (indoor and outdoor) so it seems to be a good place to bring a friend or study. read more

Mr Baker - Strawberry croissant - Bakeries Near Me - Rancho Cucamonga, California

I didn't preorder the cake, not sure how long cakes are baked and left to sell, but this particular one seemed on the dry, stale, possibly couple days old cake. I've purchased the same flavored type cake from them in the past and it was moist and tasted fresh. read more

Mr Baker - Strawberry Shortcake - Bakeries Near Me - Rancho Cucamonga, California

OK, so this isn't the first time I have eaten and sipped coffee or had tea here so today I come in and I tried the crème brûlée and I got the fruit danish and a lavender chai latte. The lavender chai latte is and crème brûlée is actually quite good. I haven't tasted the dish yet, but I'm sure it'll be all right, I'm more interested in these cakes and cakes here they are advertising and not just look good but AnyWho just wanted to share! The service they are nice I don't know weird and the ambience it's OK. They used to have really nice leather chairs in here now it's like some other kind of chairs in here little chairs at the table at Thanksgiving dinner. read more

Mr Baker - Lavender chai latte, crème brûlée, and a fruit danish! - Bakeries Near Me - Rancho Cucamonga, California

Stopped by to pick up some pastries for a family gathering. We were not willing to drive to Porto's on a Saturday. The place was somewhat busy but clean and there was a farmers market right in front of the shop. Everyone really liked the cookies and pastries and were asking where we got them. read more

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While I didn't fully enjoy the drink due to, what I personally considered, a just-below-overwhelming artificial mint flavor, I truly enjoyed the fruit danish. I basically inhaled that thing! Plus, the staff were nice and the service was quick after we placed our order. I do wish they had more seating/tables, but it wasn't busy so there were some available. We did choose to sit in arm chairs with a coffee table instead because the regular tables were either occupied or dirty. It looked like there were only 3 people working, so considering they were also taking phone orders, baking, taking in-person orders, and making drinks, it was a lot for just 3 people. The interior is nice and it's much bigger than it looks from the outside! read more

Mr Baker - Fruit Danish and their holiday drink: peppermint mocha latte (iced) - Bakeries Near Me - Rancho Cucamonga, California

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Waited by the cake counter for 5 mins with nobody acknowledging me. Then went to the cashier where 3 girls were making drinks. No acknowledgment again even after eye contact. Just walked out. Terrible service. read more

This was my first and probably last time coming here. I purchased a cappuccino cake. It was dry, not very tasty and very expensive. I believe I paid $56. I was expecting more for the price and for it being a cute, trendy bakery. We tried a slice but ended up tossing the rest. Very disappointing. read more

So after reading a ton of these reviews, I am wondering if anybody knows what a really good pastry taste like. This place is absolutely awful. Everything has a funky texture. We ordered about seven different pastries so we could try them. The crème brûlée had no resemblance to a custard. Most things we ordered, had absolutely no flavor. They were dry. The cupcake had holes in it, and there was more frosting on the top of the cupcake, then cupcake. There may be some sort of stabilizer in their whip toppings that makes them funky. This was my second try here oh for two not coming back. read more

I came in the other day to pickup a Tres Leches cake. Everything in this establishment is beautiful, all the cakes, the desserts, everything looks yummy & cutesy ! The service was great too! But when I brought this cake home it was dry & completely & had no flavor whatsoever! The cake had an airy, spongy, dry-like texture & it lacked any tres leches. My Hun & I had to make Tres Leches ourselves & pour it on the cake to enjoy. Very disappointed in the quality of cake, especially since it wasn't cheap. Duncan Hines is laughing at me right now. read more

Went to Mr.Baker for a sisters date. It was amazing the staff is so inviting and helpful, truly very friendly. Selection was mouth watering. The whole place has a really nice flow and very clean. Felt like I walked into an upscale "expensive" bakery. But it was extremely affordable and delicious. I am not only recommending this place to everyone I talk with, but they have me and my family as customers for life! read more

A friend and I dropped by for coffee and pastry after our morning walk. I had already had 2 cups of coffee at home so I only ordered a pastry and a glass of water. I ordered the strawberry croissant and a blueberry scone to take home. The strawberry croissant was delicious. The pastry itself was so fresh and the whipped cream and strawberries were exceptional. This was my first time here but I will be back!!! read more

We didn't find the carrot cake flavorful. It was loaded with not much cake vs the filling

The food was amazing. We got a cheese cake, cup cake and cake pop. All were amazing quality, and the service from the staff was great.

I was so excited to find this place one day after the farmers market. My first visit a friend and I got a iced chai and a cold brew. She really enjoyed her iced chai and my cold brew was okay - in my opinion it had an odd after taste, but I was still looking forward to going back and getting pastries! I went bake and bought 2 ham and cheese croissants, gave the cold brew another shot and purchased a deluxe chocolate cake. I was very skeptical given the reviews go both ways. The cold brew still had an odd after taste. The croissants where good, but nothing spectacular! And the cake, honestly so disappointed. Especially for the price. I paid $58 for the 4 items mentioned and the cake is okay - personally would have enjoyed a tuxedo cake from Costco or Staters more. Cake was spongy and frosting/chocolate was creamy but truly lacked any REAL flavor. I won't be purchasing another cake there. read more

Their pastries are absolutely delicious. I have been coming here for about a year already. Great customer service and never a long wait! read more

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There were 2 employees one was helping an indecisive customer and the other employee was just walking back and forth behind the counter. She saw me in line never said she would help me in a minute or anything. The other employee was flustered trying to finish his customer. A couple of people walked in and the female employee went to help them immediately. I felt discriminated just standing there in line. Patiently waiting my turn. read more

Awful service. Me and my family came at 7:30 tell me why on apple maps it says that they close at 8pm. We arrive there at 7:30 and they are already closed. They should update their hours. Definitely lost me as a customer read more

Came here here @ 6:45, Yelp states this place closes at 7pm. I was so craving a cup of coffee, the cashier told me sorry I just cleaned the coffee machine , so I told her ok let me have a tiramisu latte cold, and she still said the same thing she denied giving me coffee. This is the last chance I'm giving this place a try. I hope the manager reads this and all reviews. Little teenagers that work in there want to get out of work early so they tell you the place is already closed and no more drinks available! read more

The selection is wide but everything is pretty bland and slightly stale. Milk was room temperature - I went on a hot day and the air conditioning was struggling read more

Don't come here if you want coffee this is the second time the colorful girl behind the counter tells us it's closed. How do you not have drinks available when you need something to wash the pastries down with. Terrible. 0 stars read more

We ordered 2 mocha lattes and a berry danish and they were good. Latte not too sweet and the cream on the danish was good as well and the berries sweet. The girl who took our order was also very friendly and helpful. The chocolate croissant was alright, but didn't have a lot of filling. The big disappointment were the 2 almond croissants. We were there at 10AM but they tasted old, very hard and when you bit into them, they would just crumble to dust, also hardly any noticeable almond filling. So that's disappointing, considering the 2 almond croissants alone were $8.50. read more

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We went to support the opening of the "Riverside , CA" location and we waited over 40 minutes in line . A manger by the name Sam kept telling us that they only have one register and it is what it is . My feedback do it like Porto's , assign multiple employees to take orders . Anyways not acceptable to have your customers wait 40 plus minutes . Alao manager it's important to take customer feedback instead of being defensive. Thank you read more

Upset is an understatement I asked for strawberry shortcake she gave me tres leche The cake tasted old, stale, soggy and was messy $50 for this cake is pretty expensive I was hoping it wouldn't disappoint read more

Mr Baker - Soggy .. dripping liquid which made the cake so wet - Bakeries Near Me - Rancho Cucamonga, California

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The desserts are exceptional. However. I just purchased two scones and two spinach and artichoke croissants. I was charged for four scones, even though the croissants were marked less. As I was leaving. I asked about the difference. I was told that " sometimes, it's like that and there was nothing they can do about it." When I asked to speak to a manager, I was told there wasn't one. I left. Never to return...staff should be trained properly. read more

I was told they couldn't make a Vanilla cappuccino. I've ordered multiple times in the past. Ladies here are always rude. I won't be back. Some of the workers here look like they haven't showered in a while. They should look somewhat presentable. I hope the owner is reading this... read more

We stopped in at Mr, Baker today. Not my first time but it was the first time I sat at a table. It was discussing! The table had a crevass the length of the table that was awful! Uou could see sprinkles crumbs and gunk. The bench had smeared on it, and I'm sure some people have cleaned it with their pants when they sat down.ow was not very appealing! The desserts I have had were amazing. But it makes me wonder if the front looks like this where the costumers can see what does the back look like? read more

Just moved to the area and needed a cake for our anniversary. I asked the girl behind the counter a recommendation on the best cake. She chose strawberry shortcake so I bought it. Looked great, brought it home, had it for dessert that night. I was so disappointed in the quality of the cake for the cost. It was terribly dry and the strawberries tasted stale, old, and or slightly moldy. I would have been better off purchasing a cake from the grocery store. read more

Mr Baker - Strawberry Shortcake - Bakeries Near Me - Rancho Cucamonga, California

The food and desserts are delicious. The staff is quick and kind. The seating area (inside and out) are roomy. I come here often to meet with others for long periods of time. The drinks are decent. read more