A good spot if you need some coffee in Charlotte. Lots of parking and seating. I went with a regular coffee with almond milk, no complaints!

The gluten free muffins are dangerously delicious. I wish I knew where they got them from!

My boyfriend and I found this little gem a few months ago and love stopping by each chance we get! The staff is always very friendly and helpful, and the decor is Eclectic and fun to scope out. Seems there are often folks working on laptops or just sitting chatting. Lively but not loud at all! I gave 4 stars instead of 5 because the drinks are quite as consistent in flavor as one would hope when returning to repeat your order of delicious coconilla lattes! I would for sure recommend this place and will be going back! read more

Although somewhat hidden off of a bustling Park Road, this little independent coffee shop is a refreshing alternative to the army of Starbucks that dominate the area. The coffee selections are plentiful, and the large Caramel Coffee Shake that I ordered was tasty and reasonably priced at $4.49; however, the best thing about this place is its roomy, comfortable seating area that includes leather couches and chairs facing a wall mounted HDTV along with plenty of well-spaced tables. The late Tuesday morning that I visited, for the first time, nearly half of the seating was occupied by a diverse mix of patrons (all mesmerized, of course, by their electronic devices). Some food items such as muffins, cookies, brownies and bagel sandwiches are available. I tried a chocolate chip cookie that was just okay. My friend had a Mocha Latte and was pleased with it. The sole employee frantically, yet efficiently, filled coffee orders and was as friendly as he had time to be. It did concern me though to see him handle a bagel with ungloved and unwashed hands after collecting a customer's cash, but I admire his diligence in waiting on the six or so of us in line. Other than that, the overall sanitary score was an impressive 99, and I agree with the majority of Yelpers in that this place is worth a try. read more

Mugs Coffee - Coffee & Tea Near Me - Charlotte, North Carolina

See all

My favorite coffee shop in Charlotte. Mugs is family owned and has the same couple staff members always working so you really feel like you can get to know them. Although some people have mentioned it being pricey, I feel like their prices are much more reasonable than other places in the area. In addition to the drinks, they also have several nice quick breakfast options (ex. Muffins, bagels, paninis, etc.). I'd much rather patronize Mugs than larger chain coffee shops. It is a gem! read more

The place has a nice atmosphere. My muffin was stale, bagel was generic, and my Mocha was delicious. One of the workers kept complaining about having to smell bacon, which was annoying to hear, repeatedly. It's my fault for sitting at the bar, only open seats. The eggs, bacon, and sausage reminded me of what you would get at a hotel breakfast, by how it looked. My friend who ate it said it was fine. The prices are really good, so it seemed like "You get what you pay for." She said her everything bagel sandwich was fine and her Chai was lackluster. I loved my Mocha, I will be going back for coffee and the place itself is comfortable and a good size. read more

Mugs Coffee - Mocha and an Everything bagel toasted with cream cheese. - Coffee & Tea Near Me - Charlotte, North Carolina

This local coffeeshop used to be one of my favorite studying spots in Charlotte during the school year. The coffee is always super good and made really quickly. This time I got the iced vanilla latte with oat milk and it was really creamy and delicious. I really love this spot because of the atmosphere though; it's very cozy and I love seeing the local art on the walls. I also really love how it's so dog friendly! It's typically never too crowded when I go and there's plenty of seating in the coffee shop. I love going to Mugs for a study session or to catch up with a friend! read more

Love this place...fast friendly service, great coffee options and flavors and most importantly they didn't jack up the prices like everyone else did...can still get a latte for under $5, which is how it should be. Sad I moved so far away but I come here whenever I am in town. read more

Was craving a breakfast sandwich and iced coffee so of course I hopped on Yelp to find a small business option near me and Mugs Coffee popped up. I ordered a cinnamon & almond iced latte with coconut milk and a BEC on everything bagel. I loved the breakfast sandwich b/c it didn't have the huge spongy egg that some of the other places serve on their sandwiches. It was simple and delicious. read more

Mugs Coffee - Coffee & Tea Near Me - Charlotte, North Carolina

Upon entering Mugs, the beautiful smell of coffee is just intoxicating. The atmosphere is great. Cool music, nice vibe and the employee that helped me was very friendly. I was looking for a lavender coffee drink for my wife. I asked for the coffee to be extra flowery. Unfortunately, when my wife tasted, she had no idea what it was. She tasted not a hint of lavender. We were grateful that they had a small selection of gluten free items to eat. The pastries were ok. Not sure if we'd visit again, with all of the choices in the area. read more

Great coffee place to get work done for a couple of hours and bring your dog as well! I chose this place strictly to its proximity to Ballantyne and that I could bring my dog here - no breed restrictions! Friendly staff, decent drinks, cozy seating. Overall, the place is kind of dark, not a lot of natural light and it tends to get loud and crowded quickly in the afternoons so it's hard to focus on work for long! Wish they had more vegetarian / vegan breakfast options. read more

Best coffee spot in town. Oliver and his crew are always excellent with their service and selection. This is the way we want a coffee shop to be. Local folks that take care of their customers. read more

Mugs Coffee - Oliver working on the equipment. Always a hands on guy. - Coffee & Tea Near Me - Charlotte, North Carolina

Overall bomb service, environment, and fs bomb chai latte! Go here all the time to do computer work and always look forward to it.

Good coffee shop. I thought the drip coffee was a bit weak (a shot of espresso solved that), but others in my group love the flavored cappuccino drinks. The breakfast sandwiches were great. read more

The iced americano was delicious and strong. The space is really nice and has plenty of places to sit. It seemed like they knew several customers, which is always nice to see from a local coffee shop! I will definitely return here whenever I'm in Charlotte again. read more

Tried Mugs Coffee for the first time this morning and it was WONDERFUL! The staff were extremely nice and helpful. The selection was fantastic, we opted for a Carmel latte and an iced pumpkin latte and both were great. The prices we better than any in the area and the quality was second to none. I'm looking forward to making this our new go to coffee spot. read more

Mugs Coffee - Coffee & Tea Near Me - Charlotte, North Carolina

The barista, Crystal, has excellent service and caters to every customers' need. My matcha latte was spectacular. There were no clumps of matcha at the bottom of the cup!! There are many outlets in the store for electronics and the music is very nice and calming. I would recommend Mugs to anyone in the area. read more

This place is one of my go to's to work from. The atmosphere is always relaxing and everyone is friendly. They have a great lunch deal where you get a sandwich, drink and side for like $6. Would highly recommend! read more

Mugs Coffee - Mugs Coffee Shop! - Coffee & Tea Near Me - Charlotte, North Carolina

Super cute place and wonderful staff! The coffee was not my favorite, the drip was weak especially for a dark roast and the espresso was a little weird read more

Very friendly service and really excellent coffee. I mean a lot better than the swill served in most places. Good prices. Good selection. Great neighborhood atmosphere. read more

Chai lattes are soooo good!!! And the service has always been great when I go, they're quick and super nice. Love it here.

Gosh, I forgot about this place. When I needed a spot to get some work done and maybe take a phone call or two, I knew that the library and Starbucks were out. But someone reminded me of Mugs so here's where I went when I needed a few hours of semi-office time. First, the coffee is excellent. Yes, even the drip brew is hot and very flavorful. Then the pastries go perfect with coffee. I had two delicious biscottis with my large coffee and that got me through three hours of FREE wifi in a very comfy spot. Plenty of parking, lots of different table configurations from high tops to low tops and even the bar. Shop local! read more

I started going when my school (college) didn't allow us to hang out with each other on campus. I have fond memories of going with my teammates and the lovely employees would let us stay till closing and never rushed us. They always had an amazing assortment of gluten free items and took the upmost care in ensuring there was never any cross-contamination. But the best part was the employees. They would always greet us with a smile and learned our first names and orders. They would chat with us and when we were deep in our work, bring over our coffees to where we were sitting. The staff always went above and beyond and I will miss this place so much! To the Mugs employees, thank you for making my college experience so much better and providing a safe place for all of us to gather. If you are in the neighborhood, please check this place out! You won't regret it!!!! read more

Unfortunately, my to Mugs today will be my last. There are several contributing factors leading to my decision. First, there is no mask requirement signage; second, MANY people were coming in and out without masks. Obviously, the customers health and safety at Mugs during this pandemic is not a priority for management. Every person that was there has now been put at risk. Third, I prefer to relax at a cafe instead of having to listen to an employee arguing loudly with a customer about politics. The conversation made me and my friends very uncomfortable. It would have been more appropriate for the employee to have simply acknowledged the customer without engaging them. What a disappointment! read more

Staff is not good about wearing masks or sanitizing. The girl was literally kissing her bf behind the counter and then pulled up her mask to help me. Also packed with people, too many with Covid. read more

I found this coffee location obviously on Yelp. It had good reviews and they didn't disappoint. My daughter and I were in Charlotte for a concert and we always try to support the locals. The staff was very friendly. :-) Bacon egg and cheese sandwich was really good. Iced vanilla latte was a good choice. I will recommend this place and visit again next time we are in Charlotte. read more

I've been here before and had a good experience but today I got a medium chai latte that was a little pricey and it tasted horrible and the space felt a little dirty. Not sure what happened. They let me get a matcha instead but just didn't do it for me today. read more

Stopped by while on a bike ride. Super friendly staff created a welcoming environment. Just grabbed a cup of tea, can't comment on the coffee although it looked great and smelled fantastic. Would definitely return, if only for the warm ambience. read more

I recently found this place inside the shopping plaza with Harris Teeter on Park Road and decided it was iced latte time for me. Upon stepping inside the establishment, I realized this place is larger than it looked from the outside. There's plenty of tables and space to sit with friends and mingle. The walls are covered in vintage comic book covers and they sell of course..... mugs! Now it all makes sense lol. I ordered my usual vanilla, iced latte and I must say it was pretty darn good. I think I found my new coffee spot :) The staff was very friendly which is important to me. Mugs thank you and I'll see you soon. read more

I don't know what star to give. I've always enjoyed Mugs for a place to hang out, and I really like their coffee. Pre-covid, I'd have given it 4-stars. But yesterday there seemed to be no attempt at mask-wearing. There were two young women sitting right next to each other at the bar -- beside the creamer station and the register. The employee, a guy who in his manner, seemed very unlikely to risk offending these girls, came out from the back, grabbing his mask on the way and putting it on as he approached me. I didn't see him wash or sanitize his hands before starting my order. There were maskless people all over the place, not drinking or eating. I realize I can't control what other people do, and don't want to get punched in the face for pointing out the current rules. So instead, I decided not to tip, and won't go back. read more

Overall average experience! I am very particular about cafe mocha or latte and this was just fine nothing that will make me crave for a mocha here. They have few options like croissant, chicken/tuna salad stuffed within croissant , bagel. It did not seem freshly made , it was just readymade salad added in the croissant. The ambience is good and has a lot of seating arrangement. Price is good for what we get! This place is just fine . read more

See all

Mugs is easily one of my favorite coffee shops/study spots in Charlotte. I've tried nearly everything off their menu...coffee, latte, chai, tea, French press, breakfast/lunch sandwiches, milkshake, muffins and etc. Everything is solid. What really shines is the atmosphere! Lovely artwork from local artist decorate the space, mix of tables, couches and tables. Just a really nice laid back vibe at this locally owned and operated coffee shop that makes it special! read more

Mugs Coffee - My favorite spot in the cafe. - Coffee & Tea Near Me - Charlotte, North Carolina

Service- 5 stars Ambience- 5 stars All else- 2 stars I am not a fan of reviewing mom and pop efforts. But in the spirit of Yelp, a forthright review to steer folks to a valuable experience is key. The latte with an extra shot was watery- I prefer stevia, truvia or raw sugar, which they did not offer. I tossed my drink. My sons was a super sweet iced mocha. Awaiting his sugar crash soon! The food options in the case were not fresh in appearance and we didn't see other enticing savory choices. Mugs has heart, good vibes and a great location- just a remedial "coffee shop for the new era" will get this place thriving! read more

I was not a fan of the environment or the coffee. There was only one staff member when I came here, so he was all over the place trying to balance everything, but he was at least was friendly. I ordered a mocha which fell completed flat. The sweetness was minimal, the coffee flavor somewhat burned, and overall it simply was not a mocha I would drink again. This is not an easy place to come and focus on studying, or having a study group. I think this is home to a lot of groups who come to play board games, strategic games, D&D, etc. So there was a lot of conversing going on that made it hard to focus on the person I was talking to there. The interior was clean enough overall, but not spotless. The feel and design is fine, but very simple, without strategic design or extra steps for comfort in place. It has been around for a while, maybe could use a few updates. read more

Updated review...Downgraded stars I was looking forward to a good cup next time I was in Charlotte and took the drive to come over but I don't think I'll be coming back. First cup I had here was exceptional a few months ago but came here yesterday (sunday) and my latte was bitter and watery and then decided to try again today.. different shot puller same problem but worse today. Not sure what happened to this place what a disappointment. read more

Mugs is tucked away in a shopping center on Park Rd. You can't see it from the road, but its there! I went in and grabbed a latte to go. Service was friendly and coffee came out fast. There are a lot of places to sit and enjoy your coffee if that's what you're looking to do. Couches, tables, coffee bar, etc. Coffee itself is solid and good, but not great coffee by any means. If you're a coffee snob, you might not like the brew here. Vibe is classic coffee shop more than hipster which is what seems to be the trend these days. Think Central Perk like on Friends. I will be back if I drive by again. read more

This is going to come off snobby, but I don't know how else to put it... Justin and I support a local coffee shop every Saturday morning in Charlotte. It's part of our routine and we look forward to our lattes before we settle into whatever our weekend brings. This particular weekend we found ourselves out of our comfort zone in the South Park area and now I know why. After seeing such great reviews, I thought, "Why not, we're never in this area for our coffee, let's continue to support local instead of popping into Caribou in Park Road." We got to Mugs and it was in this little shopping center and it was cute. Very mom & pop with the decor and menu, and I had some high hopes. Service was friendly and there were a lot of options. And then I took my first sip, walked out, and threw the whole coffee in the trashcan before even getting into the car. I don't know if it was the water or the blend of espresso, maybe the ratio of coffee to water, or the almond milk...I honestly don't know, but it wasn't palatable. I always joke with J that I finish my coffee before he does and he says he likes to "savor it," *whatever, eyeroll*, and when we got home, I was cleaning up the kitchen a few hours later and his coffee was still 1/4 full. He couldn't finish it, either. read more

Good coffee. Dog friendly. However, to the Young Male Barista working Sunday 5/7/23 at 4:00 PM ... first, greet your customer (s). A simple hello goes a long way. Second, when the first person orders in a visible 2 person party, please ask if that's all for the order. Don't scuff at me when I add the rest of my order because you didn't ask. read more

Was here earlier for a meeting. Talk about a place to relax and chill. This is the place to be. Free Wi-Fi. The coffee is good . Got myself a large cup of Joe and taste totally different from the Starbucks and Dunkin Donuts. Nice to try something different for a change and it's good for your taste buds too. Went for the marble pound cake and it went well with the coffee. Now, I'll be up for hours and get more work done. Cool place to hang out and get your shopping done too. read more

Good coffee and quiet space to read a book and get some work done. Hope there can be more food options.