Up until recently I would have rated 4 stars because they are great.... but sometimes it can seem a bit expensive when you and your husband work and you can't take advantage of free plays and unlimited classes as much (as I used to when I was a SAHM). However, I recently enrolled my daughter in an art class and the instructors at that studio don't hold a candle to the teachers at this My Gym. My 2 year old daughter knows exactly where we are going as soon as we turn onto Industry. There are a handful of teachers whom she knows very well and vice versa. ALL of the teachers are beyond friendly and they all greet the children by name as soon as they arrive. We have been here since my daughter was only a few months old. We have both made friends (with the children and parents). They are highly organized (every week is a new set up, new activities, new songs, new puppet shows), high energy and incredibly hands on. I know that we will be here for years to come. We are already planning on having her 3rd (she turns 2 in a month) birthday party here! read more

"Mr Russell" graciously let me know at 7:30pm the night before my child's 8:45am class that an annual event was being held the next day and therefore classes would be cancelled. He claimed my "voicemail wasn't set up"... not sure how that's the case since I received two voicemails earlier in the day. I read reviews that this location frequently cancels classes. Glad I experienced a cancellation before giving this place a dime. Thankfully The Little Gym has an opening for us around the same time slot. read more

I got to take a nap on the day of the party. That's unheard of! A big thank you to Justin and Rudy for all their hard work in making my sons 3rd birthday a success. From the moment we got there, the guys and owner were helping us unload the car and set up, got the party started in full swing and kept the momentum going the entire 2 hours. We had kids ranging from 2 to 10 and they were entertained at all times. The guys kept changing things up so the kids always had something new to explore. We opted for the cheapest package, picked up some pizzas from Little Ceasars bagged some grapes for the kids and provided juice boxes. We did the total party for cheap including gifts for the kids and tips for the guys. Totally worth it! As the kids were leaving, I had several patents say that it was the best party ever! The best party and I forgo take a nap. Now that's a win win! read more

I had my both of my daughter's birthday party here together (age 1 and 10) and it worked out GREAT. They were able to accommodate both age groups and I honestly believe this was one of the best birthday parties any of the kids had attended. It was non-stop fun from beginning to end. We were allowed to bring in our own food and some decorations and for two hours, we had brought in way too much food. They had two teachers (I forget their names) who were awesome and entertained the children the whole night. They even have a zip-line and all the kids had a chance to ride it at the end of the night. They've even got swings so the little ones could swing on while all the older toddlers/preschoolers went crazy on the gym floor. Parents were able to watch the kids on the other side of a divider where we had all the food and gifts. The only CON is that it's a bit expensive..around $400 (cheaper if you're a member) to have the place for two hours but I guess it's because the teachers give their undivided attention to the children the whole time. I really want to throw my son's party here but it's a lot of money just to have the party without any food or anything. read more

I got hired here about 4 months ago (late July) and loved the entire atmosphere during the interview. This is a great place for kids to grow physically, socialize, and have fun. It wasn't until I worked my first week that I noticed Pam's unprofessionalism and rudeness. Granted, I'm a laid-back person and was willing to grow in this place, I ignored her behaviors and continued to try my best until I couldn't after two weeks. From a former employee's perspective, I really wish the teachers/trainers at My Gym were treated and TRAINED better. This is a great place for kids to have fun and grow physically--but something needs to be done as far as management--maybe the turnover rate will lower. Pam, I hope you read this review since you did not answer my last text regarding any form of paycheck I never received. read more

My daughter loves this place. The trainers are very good. We just had her birthday party here. Kids ranged from 8 months to 13 yrs and all had fun. The games were geared to the birthday girl and she was the star of the show. The staff really treated us special. It was definitely worth it. They set up and clean up, gather your gifts and food for you. read more

My niece Celeste had her 4th birthday party here. I never saw all the kids so happy. The staff was amazing! They kept the kids fully engaged the whole party. I was very impressed. read more

I haven't had my daughter's birthday party there yet, but I want to commend the manager, Pam, for understanding my family situation and having compassion. She has restored my faith in good customer service. read more

We have had two birthday parties for my children here. Staff are so kind. Very friendly entertainment for children. They play games and my kids have fun. Staff are very helpful. They help set up your party. They serve the cake. And they clean up the party.My kids favorite part is at the end they got to go on a zip line and land in a ball pit! read more

it's pretty dark and kind of creepy inside. not very friendly and went my baby started walking towards the play area the employee put his hands on her to stop her. do not go to this place!!!!!!! read more

My kids absolutely adore their classes. They have also asked to have their birthday parties there for the last several years. I'm so grateful for the hard work and dedication of the staff. They often go above and beyond to help them work through learning the skills. I've also been impressed with the cleanliness of the facility. I ended up staying after class one evening and got to see that they even clean the ball pit throughly. The teachers were wiping down every single ball. It was a sight to see. I'm so glad my kids can play at such a well run place. It makes it worth the cost of the classes. read more

My 5 year old has been taking karate here for about 9 months and we love it. He has learned so much. They throw amazing parties for holidays throughout the year. We have attended several birthday parties here and the staff does an excellent job with entertaining the children. They also often host Friday night babysitting "Parents' Night Out" events. 4 hours of childcare for $40 for members. read more

I had my daughters 7th birthday party here. Initially I was adamant because I thought they cater to younger kids. Decided to try it out. The staff communicated well the dos and donts, what is covered by what you pay for and what you need to bring. I'm giving it 5 stars because the kids had a blast! Which is what matters right? They kept the kids entertained. The parents were raving about it too. The big pros to this is they allow you to bring additional food. All in all they help you plan a successful kiddie party hassle free read more

Love this gym for my son. He's grown and learned a lot of skills. He's only 21 months but I can tell he's learned a lot from the songs to skills they teach. The staff is amazing with kids and you feel like family! read more

Went to a private party there, kids had a great time. My complaint is the person paying for the party got there 30 minutes early, no guests were there, he asked if he could have a seat. The manager told him that he would have to wait outside or pay for 30 minutes at the 'party' rate. Not a good way to treat a paying customer who is shelling out hundreds of dollars. He asked if she was kidding and she said no. It was basically free play and instructors did not add much to it. read more

Great place for the little ones! My son is in the preschool prep class and so far loving it!

My husband and I booked this gym for our grandchildren's party. This is the second location we have used my gym for a party. The first location was in Tustin and we had a wonderful experience. This time we booked the My Gym in Signal Hill. We arrived early after the previous party had ended and wanted to sit and wait inside for our party to start. The manager wanted to charge us an extra $80 for us to just sit inside. We had already paid $410.00 for a two hour party. Although the instructors were great and the kids had a good time, we will not use this facility again due to the rudeness of the manager. read more

Had my sons 1st Birthday party here. The staff went above and beyond! I wanted to do something that catered to him. Somewhere he could crawl freely without being told to stop & don't touch that. Many people have birthday parties for adults and call it a kids party. I wanted something different and they delivered. My son and his friends enjoyed themselves. They even do things for the older kids (5-12) which was nice. Adults must wear socks or purchase socks to go onto the play area. Kids were Barefoot. We had pizza & cake for everyone. The staff did many fun activities that included all age groups. They have a zip line that my ride son was able to ride, many ball pit, bubbles, swings, etc. At the end he rode around some type of device they created for the birthday kid. So many great things about this place but I don't feel like typing anymore. If you're looking for a place to celebrate your babies 1st party, this is the place. Not to mention it's right down the hill, 2 mins from our home. read more

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Had my son's 2nd birthday party at My Gym. The kids had a ball. There was a nice mix of free play and organized games. All the adults complimented me on choosing such an awesome, self-contained space. Staff was excellent! I'd definitely recommend it. read more

My daughter has been going here for three years now. we have attended many birthdays, grown through their classes, we've seen the staff change and the class times change and overall we've been happy. There was a hiccup but we spoke with management and we are really happy and now trying the karate they offer. read more

This place was awesome! From the facility itself to the staff and the wonderful activities... they made my sons 3rd birthday an enjoyable and happy environment for both the kids and the adults! Would definitely recommend to anyone wanting to celebrate their kids birthday!!! Big high five to the staff... great job well done! Thank you! read more

I would give it 5 stars but it's a little on the expensive side and I felt slighted by a couple employees after the way I was spoken to on several occasions. I loved My Gym as soon as I attended a friend's daughters birthday party when my daughter was only 6 months old. I loved it and so did she. Unfortunately, I was a single mom at that time in my life and I was unable to afford anything like this so it was just another thing to add to my wishlist. However, I decided when my daughter turned 1 that I would take her to one of the free classes (as a treat and to see what it was like now that she knew how to walk- before there was little she could do without being able to make use of the activities that walking children could be a part of) we loved the class!! but we were living in Florida and about a month out from moving to California when I decided to actually attend that class. Needless to say we were unable to sign up. I have to hand it to the staff at the FL location, they keep in touch with me for months and directed me to this location in Long Beach once I got settled in. I was so excited to visit! After reuniting with my daughter's father, becoming a family again and finally landing a job here in California, I decided to take the plunge and sign up! I was NOT expecting the price to be so high! In FL the price for the same session only costs $65/month. I sucked it up, paid the $110 initial fee and agreed to the $80/month even though I can only attend one weekend class per week and no free plays because I work until 6pm all week. I think the classes are fun but I pay less for my own gym membership that I can use everyday of the week for over a one and a half hour period including child care at the gym facility! Furthermore, I was shocked at how unwilling they are to work with people who are going through a rough month or two! My own gym, car finance company and even my loan companies give me a break for at least a couple months at a reduced rate when things get rough, yet my daughter's My Gym refuses? They said something like "we only do that for people with severe financial issues" okay? define severe! So you mean to tell me if I were completely BROKE and could not pay a dime THEN I would get help? That made no sense to me! I am faithfully paying every month and plan to continue but was going through a transition at my job and asked if they could work with me just for the last three months until my daughter moved up to the next class level and I passed my 90 day probationary period at my job, that way I would be at a higher wage bracket and have no issues and a lot of respect for their company. It's better than completely cancelling my membership due to the inability to pay. After a tug of war between several employees and a owner (I have never spoken to but have been told is relaying messages to me via her employees) a very kind employee allowed me a break at $60/month. I was very happy and at that point I would have recommended this My Gym to the ENTIRE WORLD! I work for a large corporation and I believe in companies that go out of their way to help the people that help them survive! Word of mouth cuts like a sword or builds bridges.. it's all about how you are treated. After I was set up on this new plan, someone (a different employee) called me and TOLD me I was going back to the $80/month and was quite adamant about how they never ever allow anyone to get a discount. Fair enough but I dislike when a company goes back on an agreement, especially one in writing. However, I am obviously still a fan despite this poor experience. All in all it's a great place! I love the teachers and my daughter loves being able to play and meet new kids. I had noticed she's gotten sick a few times after attending a session which is unavoidable when you have kids I guess. The location is clean, the activities are great and it has a lot of things to offer! :) read more

This is the best mygym I have found . It is very large , always clean and the ladies that do the class are wonderful. My daughter loved coming here . We moved and haven't been able to find anything comparable to where we currently live. My daughter months later still talks about mygym and sings there songs . read more

Please avoid this place, it is over-priced. While most instructors are great, we've had an awful experience with one of them. Our child is just 4 years old, and is in the Mighty Mites class (for preschoolers). They are expected to sit down in the circle and wait for their turn while others do balance beam etc. At that age, it is a challenge for a preschooler to sit down for an extended period of time (it is on Saturday, and last time there were more than 10 kids in the class - wait time is long). My preschooler and others would sometimes dart off, the distraction of tempting toys around them proving to be too much. But while others were doing it - the other kids were not reprimanded. It was only my child who was picked up rather too forcefully and made to sit in isolation on the bar, facing the parents, away from the play circle, as punishment. The punishment went on for 5 minutes (and maybe would've goen on longer), but finally my sensitive preschooler dissolved in heartbroken tears at the intended humiliation. Guys, this is not supposed to be boot-camp for 3 year olds - please don't take out your frustrations on them and punish them - that's the parent's job, not yours. This class is entertainment for the kids, a fun outlet for their energy. I am not paying so much money for you to single out and punish my child. Needless to say I'll be cancelling my membership. I've read the others parents' problems with canceling - so I'm expecting harrasment. I will be updating the review regarding it. read more

The classes were often disorganized with the teachers running everywhere trying to set stuff up, not a lot of time with the kids. The separation time for the infant class in not developmentally appropriate and they make you feel bad if your baby does not participate. Also I had billing issues, issues getting attendance recorded correctly, issues with moving classes and cancellation is a pain. It was fun but not worth the hassle. read more

Very unpleasant. Class teachers kept saying that the manager was too busy to help us. When the manager finally came out, we asked why she did not return our call and she looked at her log and noticed they never called me. It seems like they need members but not letting potential members try the facility is not a smart way to do business. They could've just let us try the place for 15 minutes even if it was during free play. read more

I had my son's 2 year birthday party here. I must say it was the best decision i could have made in regards to what location to have it. The staff was organized, super friendly, and great with kids! My son and his guests, children and adults, all enjoyed it! I would definitely have it here again. read more

We went to the Halloween party they hosted and it was beyond amazing! So much effort went into making this a special day for the kids. What a great group of people. Thank you to all of these fantastic people. read more

We just had my daughter's 5th birthday party there with about 20 kids attending. This place was top notch and pretty much effortless on our part. They decorated the place for up and set up the cupcakes and banners. I didn't give them any specifics for what I wanted for the day and just asked them to do whatever they thought best. It was amazing. They entertained the kids for 2hrs straight. All the kids loved it and my daughter had such a good time. I cannot think of anything they could have done differently that would have made the day better. (I felt like the kids pretty much did everything, running around, playing, trampolines, dodge ball with parents, racing, jumping off things, hammock things. )They really made her feel special. She's usually shy around people when she first meets them but the event leaders really did a great job reading her queues. Her party leaders were Brianna, Imami and another gentleman that I did not catch his name. Could not recommend this place more. Only annoying thing is they have you set up 15 min before the party started. We did get everything done in time but it was kinda stressful. But they were right, we did get it done in time. All the parents were impressed with the place. Thank you!!! read more

Great everything for the kids. The staff are great but we unfortunately were told by the owner that we had to be in the gym with our little guy (5 years old) who is there to work on focus, following directions (he's antsy in other words) - and his class is advertised as a "drop-off" class. You telling me 2 teachers can't handle a 10 kid class? Please. Also, it's $20/ class so it''s expensive. BUT my kid loved it so we made do for about 10 classes - and that was our 3rd "session" so we are repeat customers. Also by the way our guy does great in other drop-off situations, so for the reasons listed it was not a good fit for us. read more

Great place to have a birthday party! We did classes with our children when they were babies and really enjoyed those. But I'm taking the time to write a review after throwing our 3 year old's birthday there recently. I can't recommend this enough as a fantastic option for a birthday party. Hand downs the easiest party planning ever. We opted to bring our own food (they will do pizza and cake if you'd like) and it was still so easy. The staff is phenomenal. They created such a fun event for all the kids! My 3 year old LOVED everything about his party. My nephew who also had his birthday there earlier in the year said he wants to have every birthday party there for the rest of his life. The guest were all tuckered out and I was told by many friends that they slept great after the party. Way to go MyGym! read more

The ideal indoor place to bring your children to run free and have a blast. Lots of clean, soft and fun equipment to play on, including the famous ball pit. Such a fun place! read more

My daughter is very active and the only child. My wife and I live I a small apartment, so my gym works great! Allows my daughter to play with other children and meet great parents. The staff are very friendly and care about the well being of your child.. They have different games, exercises and every time I come in they are always cleaning... Try this place out...... read more

We just had our daughter's birthday party there last weekend. The staff there (I think the names were John and Amanda) were beyond excellent. They went out of their way to make sure everything went smoothly and encouraged my wife and I to simply enjoy our daughter's birthday. We have 3 kids so we have thrown (and gone to) a LOT of birthday parties. This My Gym is a 5 star spot without a doubt! Thanks for the great time! read more

I have been taking my daughter there since she was about 3months old. It is a great activity to do for both of us the grow together and try new things. The staff is friendly and very knowledgeable. read more

We look forward to My Gym every week! Our son loves it and we greatly enjoy watching him learn new things and explore. The teachers are absolutely amazing with the children. The classes are run very well, with a lot of enthusiasm, fun songs, dancing and playing. We would come every day if we could! read more

This place used to be good, until as I spoke to the owner pam about transferring to a location that was near my new home, she gotten really nasty and said well this is a franchise and we would have to cancel our membership and pay an additional 2 months, she never return phone calls and never reply to emails, very unprofessional, no wonder all her great employees quit. read the fine prints, and don't fall for the one time membership fee for mygym at this location, you must give a 2 months notice in writing or they well continue to bill you, I've spoken to other mygym owner and they mention that pam franchise gym is not recognized by other gym owners. To all current gym member at this location check your credit card statement for unlawful charges, a few other parents and my self have a specific card on file that was issued just for the used of this gym and it's a coincidence that we've all became a victim of credit card fraud with small unnoticeable charges . And when ask she blamed everything on corporate this and corporate that. There is an on going investigation. If you are a victim contact your bank asap read more

I gave this location 1 star. The facility is very nice and my daughter really enjoyed it for the time that she attende (4 stars for that) 1 star is in direct relation to the fiancial issues I am having with this facility. The monthly fees are $85.00 for one class a week...not bad in my opionion. The kids are kept entertained and my daughter had a really good time in each class. The LOW rating comes from the fact that in early / mid December I called to cancel my membership. I left a voice message letting the staff know that I would NO LONGER be able to attend with my daughter. In January I was billed $85.00 ---- WHAT!!! I picked up the phone and left another voice message letting the staff know that I should not have been charged as I cancelled my daughters membership the previous month. NOW here we are in February and I see that I am being billed $85.00 AGAIN!!!! ---- WHAT is going on??? Am in in the freaking twilight zone.....I now emailed the gym and left a message. I am waiting to hear back but I have no understanding as to how this occured in the first place........HOW can you cancel a membership and still be charged month after month......I NEVER signed a year long contract so I am LOST!! I feel like I am being ripped off and taken advantage of. For this simple fact I would NEVER recommend this facility. I would NEVER recommend anyone give them your personal credit card information as I am to the point now where I have no idea what to do........ $85.00 for something your child is not participating in is NOT CHEAP...... Hoping to hear back from somone at this facility very soon and hopefully we can get this straightened out. If we do I will of course update my review as that is only fair. read more

This review is for Erin who specializes in coordinating and entertaining at birthday parties at My Gym. What a great party environment for a 2 year old who is inviting 3-5 year olds. Every child was having a great time with all the fab equipment. But it was Erin's puppet show, and singing, and interactive leadership that really stood out. It was so creative. I was especially impressed how they exalted the birthday boy in so many special ways. If you are considering a birthday party at My Gym I highly recommend you hire Erin and her assistant. Great Job. read more

My son and daughter have been going to the Long Beach My-Gym since they were babies. We love coming here. All of the instructors are great with kids and pay individual attention to each and everyone of them. I read the review about the parent complaining about not being able to drop off their 5 year old. I would like to comment on that. At around age 3, My Gym offers classes that are independent meaning the parent does not have to be on the floor with their child. On several occations I witnessed a child hit other children and disrupted the class. The owner will ask the parent to sit with the child if this happens. Otherwise they have no problems with a parent droping off their child. read more