I came here for a gel manicure because the ones I had got done at another salon were getting raggedy. From time to time i get in the mood to get m nails done and i am currently in one of those moods. but this place...was not it chile lol when i walked in i asked for a gel manicure and was immediately seated at a station. The women who did my nails brought over a book that had the gel colors they offered which wasn't a lot and had many basic colors. literally they had like red, orange, blue, some glitter and sparkles but that was it. so i chose a color and she started to do my nails. one of my nails still had gel from my last manicure and she filed them off using the electric filer. I thought she was going to soak the one nail but it came off pretty easily so i was with it coolio. she starts the manicure my soaking my hands in warm water and applying cuticle oil to cut the cuticles thats great. anytime i go to get my nails done after manually cutting the cuticle they take the electric lets call it a filer again and go over the top of the nail to smooth it out. this didnt happen today. i like the electric filer because it smooths the nail out and also gets at that cuticle a lil more. so that was disappointing that didnt happen. when she started to paint my nail she wasnt able to get the sparkly color i requested because someone else was using it so she asked me to pick another color for my ring finger which was fine..... fine until she brought over this huge basket with the rest of the gel colors (yall know how they be having them on the ring...yea that basket). im like why you didnt bring this over to begin with ? i like having to decide between waffle house yellow and school bus yellow like girl i need options ! lol that was a bit of a smack in the face because now i feel like she did that so i wouldnt take all day picking a color. when i first walked in the lady that eventually did my nails had just walked in from what i assume was a break so maybe she was ready to get back to work idk. and when she gave me the skimp book she was kind of rushing me then now that i think about but yea the experience here was not it. and the nails are okay but i really wish she would have spent a lil more time on the service that was being offered. so i likely will not be visiting here again read more

The new salon is beautiful, but the same great service as before. I had a spa pedi and shellac manicure. The paraffin wax and hot towels were heavenly. Can't wait to go back again!! read more

You know how you always look for a specific nail shop to go to and it's not usual one that is in the mall.. Well for me it is. I started coming here a few years back and been going ever since. Every time I walk in no matter how is busy I'm always greeted and I'm always able to choose who I want to do my nails . My experience at other salons are when you want a specific person you may not can get them they try to push someone else on you.. Nail works is not like yeah they will let you know who you want if their busy and how long it'll be. I usually go to Tommy or Tina for my Tommy is such a gentleman and he'll talk to you the whole time and makes you feel like you've known him for years. We talk about family work life etc. Then when he does my nails he's always telling me step by step what he's doing and why he'd doing it and it makes me feel great that he keeps me up to par with everything. Now Tina is completely opposite she very quite but she does make small talk however she's very focused most of the time and she a perfectionist and she makes sure that she gets everything out (omg I had a hang nail and she was getting it out and I thought I was going to die but I didn't and I didn't bleed or anything ). She takes her time especially for me pedicure I love it and I always feel I can just sit back and relax with them lol.. Now Calvin is the babe lol.. I love it when he's there he's like the life of the party he does nails too but he's normally always busy and someone is always in his chair but no matter what's if I say can you please do my eyebrows he'll take a few mins away to do just that and they always come out amazing and I never have to say "Can you just get this one spot etc etc ". It's always correct first time around and has me feeling beautiful read more

Gigi is AMAZING !!!! They normally close at 7 I called because it was almost closing time and my daughter needed a last minute eyebrow wax for her upcoming birthday dinner and her normal waxer last minute canceled and Gigi told me to come on over and she'd do it for her even though they were closed. She's very polite and talks to you like your family , very very genuinely respectful and nice woman. I recommend this place 1,000% ! The new place they moved the salon to (next to Michaels , El Azteca and Floor & Decor) is absolutely beautiful, the construction and decor is AMAZING. I love it. read more

Absolutely love them been coming for 5 years to have my eyebrows done ! Can't wait for the interior mall to reopen !

Had gel polish for a French manicure. Within a day of getting my nails done the gel began chipping. It was a new nail tech (didn't catch her name) that did my nails the last time. After this experience I went to Angel Nails on Virginia Beach blvd when it was time to get my nails fixed. Though Angel Nails' reviews aren't much better they were able to fix what Nail Works didn't do right the first time. read more

Awful place. The second I walked in the ladies were bossing me around, trying to push me to get shellac and to convince me to not cut my nails down. I am the customer, don't my requests matter?? Their color selection is awful, no quality brands of nail polish, and the tech tried to make me stick my fingers in one of those tubs of nail polish remover with a dirty overused sponge in it. I told her to use fresh cotton and remover. She left traces of my old polish, hacked at my cuticles with the nippers and cut me FOUR times, did not file well and left my nails jagged. I decided to let her finish because I was in desperate need of a polish change, but the polish was a mess and on my skin as well. I will NEVER go back. Which is a shame because its right near my office. Worst waste of my time and money. read more

The shop was open on Sunday so we decided to give it a try. The services we ordered was a Mani and Pedi The store is clean and spacious and the chairs were comfortable. The experiance was nice and the staff was pleasent. THE PROBLEM : Its been about 4 days since the service and my nails have already chipped and lost the shine. I was really upset to spend $35 for it to only last 4 days. I am sorry to say I think the products used were subprime and there for did not last likte it should have. I will not be going back. read more

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100% the worst manicure I have ever received. I got dip powder, she barely used the grinder after so it looks like I have blobs on all of my fingers. Halfway through my manicure, she dumped the powder on accident. No big deal except she poured it all back into the container mixed with the white base powder remnants from the first coat, leaving my nails with white streaks. They almost look scratched. When I nicely brought it up to her and asked her to fix the shape a little or what I can do about the white streaks, she just said "yes yes they look good" and pushed me along. I'll be going to another salon tomorrow and getting them soaked off and redone. Such a waste of $45. The photos don't even justify how chunky they look in person. The shape I asked for was a soft almond btw read more

Nail Works - Nail Salons Near Me - Virginia Beach, Virginia

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2nd time around a little better than the first time but still wasn't fully satisfied. The nail technician kept asking me if it looked better than the first job done by another nail technician in the same salon. Then she made it seem like she was doing me a favor by fixing the botched job from the first tech. Then she asked a lot of personal questions with specific details. She did do a better job but her manners leave much to be desired. read more

Nail Works - Nail Salons Near Me - Virginia Beach, Virginia

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I went to get my acrylic nails removed and the nail technician used another acrylic nail to slide under the glue yank them off instead of soaking them off. Ouch! My real nail broke in half. read more

I give this place 5 stars solely for their waxing services! My sis, mom, and I have been going to Calvin to get facials waxes for years! He's awesome! I've tried going to other salons, but to me I feel like he's the best! If you ever need your eyebrows / lip wax, I recommend going to see Calvin :) read more

AMAZING. I've been going for awhile and I always look forward to my visit. Best in the 757 hands down!

My favorite nail salon in the Virginia Beach area. I've been going to them for years....

The service was great. Very friendly staff. My husband had a pedicure for the first time. The lady who gave him the pedicure really took her time. The gentleman who did my pedicure was really good, but at the end he started to rush through the process. Otherwise, I would have given them a 5 star rating. This was my second time getting a pedicure from them. The first time I was with my daughter. I would have give. Them 5 stars. The gentleman who speaks English well did an awesome job with my feet!! Im going back tomorrow for a manicure. read more

Nail Works is absolutely the best!!!! The "Service" is second to none! Thanks ChiChi and Tom for all that you do!!

I've been going to this nail spa for 4 years and I've never had a bad time. I usually see Tommy or one of the ladies but no matter what it's just the best. You come home from working countless hours and all you want is some TLC? Yeah this is the spot. I highly recommend this for pedicures and a full set read more

I've been going to Nail Works at Pembroke Mall for years. I love all of the staff--they make me feel so welcome, and they do beautiful work! I recommend the Shellac/gel polish--if you've never tried that, it lasts so much longer than regular polish and doesn't damage your nails! They like to play music from the 60s and 70s, which I really enjoy hearing. The salon moved to a busier spot in Pembroke Mall, but even with more customers, I hardly ever have to wait long as they have brought on more technicians. If I ever do have to wait, I just run over to Target or Kohls--very convenient location! read more

Please save your money or go somewhere else!!! I got my nails done here twice and they broke 2 days later. I really wanted to give them a chance but the same thing happening twice is enough tell me that they don't know what they're doing. A full set should last me 2 weeks not 2 days read more

This place is the worst . Over priced and disgusting . They cut your cuticles (which is illegal in va) dropping tools on the floor then using them in people . The guy doing mine cut me 7 times and my friend got about he same amount and they both told us it was because we had dry skin . Uh no . Besides being gross the nails were just as bad . I got a full set they are super thick and uneven. Pretty obvious he has no idea what he was doing . read more

The ONLY good thing about this place was the location. The guy at the counter was nice.... they did not give me options for what type of pedicure I wanted, so I didn't know what they offered. So I just said a regular one.. I wasn't pleased with the reactions of the ladies looking at the guy doing my pedicure, as if the guy was doing it wrong and they were talking about it and didn't do anything to fix it. I didn't say anything I just let him do it and my toes look fine but the experience that comes with a pedicure wasn't there at all! No massage no hot stones nothing..... I just paid, I really wanted to say something but I didn't and just left and went to another salon to do my nails! Horrible awkward experience.... read more

I'm looking for a good nail place because so far everywhere I go I've been let down...so now I go online and read reviews. Thank you all for posting. I will be sure to skip this place. read more

Very uncomfortable! Sitting here getting a pedi done by Cathy and she hasn't tried to make conversation with me what so ever. She keeps speaking to the other techs then looks at me and smiles. I noticed that I had some sort of reaction to the scrub she used on my legs and all she did was shrug her shoulders and ignore me. Extremely rude! I will not be coming back to this nail salon, nor will I be recommending this place to any of my friends. I would at least appreciate some kind of friendliness and make me feel I am welcomed. read more

Loved this place. Tommy took his time and really did an awesome job. Went in with a painful ingrown nail and he fixed the problem immediately. Even showed me how to take care of it myself if it happened again. Tina did my daughters nails and she was more that pleased. I would recommend this place if you need a little pampering!! They were great! read more

Always nice to come here for a pedicure. Its so clean and relaxing. I always bring my husband with me and we enjoy a weekend afternoon. I like it that they are very sanitary and that items they use for spa pedicure are not reusable and the tools are fresh from the sanitation pod. read more

I took my daughter to get her mails done for from We walked in and were greeted as if we were bothering them. The majority of our visit was spent listening to one worker speaking to our manacurist in their native language. It was clear speaking to us even small talk wasn't something that was going to happen. We won't be going back. read more

Not a fan, went for a gel mani, it took forever and it wasn't even great. They also do not have essie or OPI gel brands so this mani definitely will not last. I miss DC. SOS someone drop me a line on a good nail shop in the Virginia Beach area PLEASE! You get a D. read more

He mad was very rude and skipped right over my father and served another customer. Very poor service and low staff. Not recommended 0/10. When asked why he skipped my dad I said I don't do man with an attitude. If you don't service to all people you shouldn't work here. My dad is injured so we took him here to get a load off, how dear this man treat him lesser than. Shame on him. read more

So, I called today to see if there was any availability for a walk in pedicure because I was in the area and didn't have time to drive to my usual place. Convenient location. Not a wide polish selection. The shop was decent, love the crystal decoration. My technician didn't speak any English at all, which was fine, however when I said what color I wanted and he didn't understand, that was an issue. The pedicure was fine. A little overpriced for what I actually received, again no big deal, this isn't my usual place and 5-10 extra isn't going to be an occasional deal breaker. I asked, who I'm assuming is a manager or something (she was there one translating the whole time and pretty involved in today's interaction) if i would be done within the hour. She assured me I would be. Okay cool.....so we get to an hour later and he was just finishing. Alright! So he sat me down at the drying machine, I didn't have time to sit here for 10-15 more minutes so I asked for the drying spray. Again, maybe because the nail tech didn't understand me, he sprayed PAM on my wet polish, which messed It all up. I didn't have time to sit here for him to re-paint and then dry so they said i could come back. I had an appointment I had to be at. So I left and then came back. They gladly offered to repaint my toes, but when i asked for maybe shellac finish for the inconvenience for messing up, going past the time they had said and then spraying my toes and sandals with Pam....she said It would cost an additional $15. NO thanks. Not very good customer service and I wouldn't recommend this shop to my friends or family. Go up the road to one of the other 2 salons within a mile from here and save some $$ and frustration. read more

this place is garbage. The lady who did my pedi/mani was named Tina and did not speak a word of English. Water for feet was burning hot, when I told her to clip my nails, she only did my toe and uneven. She put lotion between my toes a million times, never had this done as this promotes fungus growth. My legs and feet smell liked olive oil, I believe this is what they used to massage them. When doing my mani, she had my hands on a dirty towel with other people's nails. I requested someone else to inform her that I needed a clean towel. Payed $40 for a job that I could have done. She did a terrible job even putting the nail polish on. It is all they way on top of my cubicle. Informed the front desk lady and did not get a discount or anything, she just said that she will let her know.. Terrible job. I will never come here again. read more

Wanted a Royal pedicure and the young lady who worked my feet did the whole thing half ass. Then didn't even do the pedicure I wanted. The people here think they are above what they are doing. Providing a service is a mind set. Don't waste your money here unless you don't have very high expectations. read more

I have gone here several times and left loving my nails. But this time my nails look absolutely terrible. They are filed insanely short, the color is all over the skin around the nail, there are several air bubbles on the color. I got my nails done for a vacation next week, but now I'm going to have to wait till my nails grow back before I can go somewhere else and get them fixed. I will not be coming back. And I highly recommend you don't go. read more

Calvin is the best! I went in this afternoon for a mani/pedi, and requested Calvin. He has been there for 13 years and has skills like none other! I started with my pedi and he could see I was tense and hadn't had my feet done much all winter. He brought me the menu and asked which kind of pedicure i would like, I said it didn't matter I just needed to get my feet back in shape for spring and summer. He suggested the Chamomile Treatment said it would help me to relax. He also told me about the special they were running today. That must be the most any one in a nail place has ever said to me! So I took his advice and had the treatment. It was great. Not overly fragrant, but just right. Each product he used was in individual packets not in a giant tub that everyone puts their hands in after touching funky feet all day. Just seeing that made me start to relax instantly! So, I soaked, he scrubbed, and buffed, and OMG he massaged my heart out. Then he massaged a mask onto my feet and legs and wrapped them up in glorious hot towels! We chatted about a lot of different things.He seemed actually interested in what we were talking about and when II wandered off into bliss he got the hint and kept quiet. He never left me hanging there for one minute even while the mask was on. Then he removed the towels and massaged more! My toes got more action than they may ever seen! It was wonderful! I can't say a lot about my mani because I didn't get anything more than a basic, I didn't need much done. He didn't do any cray filing or over buffing, or cut my cuticles all to hell. Thats a nice change. Most people want to go nuts on my little fingers! I'm so glad he didn't. I have to say the service I got today was beyond great, I would gladly recommend read more