Yesterday was me and 4 of my friends first visit to naruto sushi with a high expectation. After we place the orders, the server ask us to order some appetizers as the rolls take some time to be done. So we ended up ordering some rolls and gyoza as the appetizers. 10 mins, 20 mins passing by, we keep waiting but we notice that the server only serve the customer that came to bought a take-away foods. In that 20 mins, they don't give us any water- or tea yet we ask several time but they didn't give us anything except the utensils. After 30 mins, one of us got up and ask where is the foods, she still said "oh we still make them" which my friend said "don't lie" and she ended up saying like "give me one minute". Yet, in those 30 mins, they didn't give us any water or tea, and keep serving the take-away customers. After 40ish minutes we decided to leave the place and the server don't even stop us (which lead us to think that they don't even make our foods yet)... price wise, I don't think it is cheap enough. and I still prefer the other sushi place nearby there; price-wise and service-wise. read more

We recently moved to East Vancouver and tonight felt like a Sushi night. This place was close, had a 4 out of 5 rating, menu looked ok, prices looked ok. Ordered: - 1 x Gyoza - 1 x Gomae - 2 x Yam Tempura rolls - 1 x Philadelphia roll - 1 x Salmon Avocado roll We placed our order at about 6pm. At 7:00pm we called and were told "the driver is already out". Kay. At 7:45pm we were sitting down feeding our two year old a quick last minute dinner. At 7:52pm food arrived, almost two hours after ordering. After putting the little one down for the night, we sat down, thanked God and started to eat. The Gyozas were just nasty. Nasty. In the bin The Gomae was warm. Warm Gomae. The Yam rolls were by far the worst we've had. Honestly. In the bin. The other two rolls were not bad, and that was a surprise considering the other items. We wish the owners and staff all the best and hope our experience was a one off - but never will we ever. read more

We used the app "Skip the Dishes" which is a neat way to get food delivered but I was more impressed with the app than the food at Naruto. The app tempura was solid, no complaints. The tuna tataki was small and the sauce was bland, pretty boring. The salmon tempura roll was passable, the salmon seemed soggy in the breading. The spicy tuna roll lacked spice and the vegetable yakisoba was below food court standards. The avocado and California rolls fell apart the rice was bad - super disappointed. We picked this place to see if it could be our solid go to affordable sushi joint and we got what we paid for. Will not be ordering again. read more

You don't even deserve one star. One word: NASTY. Sushi was watery, mushy, falls apart and tastes rotten. You didn't even give me my full order, you substituted a specialty roll with a California roll. What a delight! (Not). You should be ashamed of yourself for serving this poor quality of food!!!! Stop writing fake reviews for yourself. Food health should be called to check your restaurant. read more

Their specials are cheap, yummy, fresh and generous portions. I typically order negitoro roll, yam roll, cali roll with miso soup. It's under $10! Service is always great! Perfect for starving students or people on a budget. read more

My friend and I went on the night when two blocks of Commercial Drive (6th to 8th Ave) had power outages, which effectively made this joint our last resort for a quick New Year's Day dinner. They were extremely busy that night. First, this place felt and looked like a shack. We sat in the far corner, away from the door but I felt the draft from the windows despite the overhead heater near the ceiling. I don't suggest eating in the restaurant when it's cold out. The tea wasn't filled more than twice. The service is okay but it seems that take out orders are prioritized more. The rolls took time to come out. The salmon avocado roll has tempura/panko mixed into the ground salmon. I like the crunch but I am not used to ground salmon into my sushi. It's also not fresh. I mean, it's a hole in the wall establishment and the salmon doesn't need to be the filet mignon of all salmon...but with the easy access to salmon, it could be better. The spicy agedashi tofu is eight pieces of fried soft tofu with green onions, some spicy sauce and shoyu. It's meh. I inhaled the chopped scallop roll. It was okay. It didn't smell weird. This is for very hungry people who aren't in line for Kishimoto or those who are trying to save more money than they would in Sushi Ville. I would recommend happy combo...but this place stays in the "last resort." read more

Naruto Sushi - Japanese Near Me - Vancouver, British Columbia

We normally go to Shiro or Toshi's, but really wanted delivery so tried this place. Big mistake, never again. They said it would be delivered btwn 45 min to an hour. It arrived one hour and fourty five minutes later. I called to complain, and a woman giggled and said it was on it's way, great. The food was not good either, and the order had major errors. One friend has an allergy and I repeatedly asked when I ordered to make sure none of that ingredient was on any of the sushi, and they said absolutely no problem. Then when the food arrived it was in each and every food container. What a gong show. read more

I ordered take out. They have a pick any 3 rolls, and a miso soup, deal, for $7. I ordered two. I arrived 25 minutes after later and they were just finishing up. Sushi was fresh, yam rolls were still warm from deep fryer. It was very clean and quiet. There were maybe 8-10 tables in the place l. Typical setup with sushi bar. Who can argue with 3 rolls for $7? Sushi was better than most in the area (within 2-3 blocks). I will be back!! read more

Sockeye is da bomb. I could get these everyday breakfast, lunch, and dinner. Spicy tuna roll. Winter roll. Samurai roll. Yes Yes Yes. The staff made great recommendation and are very nice. Not the most attentive to refills, though. read more

I have tried this place 4 times, 3 of them I have gotten the 3 roll special and it had always been good. The other time i went I tried on of their specials, it was a crispy chicken don in which I sprung for the brown rice and it was absolutely delicious! Oh and just a tip, their spicy tuna cones are to die for :) read more

WORST SERVICE ever experienced in Vancouver ! Went to eat there alone on a Friday night. First you enter, the waitresses notice several times that you are standing there but they don't bother asking you if it is for a pick up or to eat in. Second you got the menu and... that's it... The waiters pass by several time, taking orders from other tables that arrived later on. And last, after having ordered, a good 20 minutes without getting your sushis. But guess what happened? They gave my order to another table ! There is minimum 6 people working there, 3 in the kitchen and 3 serving... what a poor organisation. They should only focus in take away ! read more

I really wanted to like this place. Really. But we've ordered here about 2 or 3 times... today being the last time. As I write this review, we have been waiting for our order for over 1 hour and 30 minutes. My boyfriend has called them twice and both times was told that "the driver just left". Did he just leave? Or did he leave 30 minutes ago? We're not sure. Last time we ordered it took around 1 hour and 15 minutes to get here... and everything was lukewarm.. and they missed part of our order. We thought this place would have been good. The menu sounded good. They have brown rice sushi. But I can't get over how long this is taking. I don't ever write reviews, especially bad ones. But this is frustrating and I'm hungry. read more

The 3 star rating is solely for the spicy tuna roll. It was SO good. Just the right amount of spicy, crunchy and fresh. The service is terrible. Really, REALLY slow. Which is a shame because it could be such a cool secret awesome sushi place. read more

Always late. Pickup orders are always late. Schedule yourself 30min+ xtra time for your order. The food is fine but he service and pick up priority is ridiculous. Small space is not great either while waiting for an order. read more

Tried the pumpkin tempura and I love it!!! Would recommend to anyone who's a pumpkin lover, especially this time of season :)

Delicious! Great price, and good service. :) It's pretty teeny-tiny, so best for you and one other! read more

Very fresh and delicious sushi, I definitely recommend this place, the delivery guy was very friendly and polite thanks a lot guys I'm a very happy customer read more

I used to love Naruto but they have been missing the mark these days when it comes to delivery Food was delivered in 1 hour and 15 minutes.. everything was cold. Slimey, old cucumber in my chicken teriyaki roll. Prawn tempura tasted like it had been salvaged from yesterday's batch and refried (gross) and now I am wide awake with food poisoning symptoms. read more

3.5*. Not the best but definitely not the worst sushi I've had. Pricing is pretty decent. They have good specials. Sushi is pretty basic, nothing special but good. Toro is not worth ordering here. read more

Delicious sushi affordably priced in a tiny space (you can make reservations or just sit at the counter like I did). I thought the service was very good. read more

Been here a lot of times over the years but I think the owners changed. Service is slow and the food has changed. Ordered my regular JJ Roll and the rice was dry. I have to agree with people that the washroom isn't clean. read more

Great price for sushi, and you get what you pay for. My boyfriend and I were visiting Vancouver from Toronto and we just had to have some sushi. What drew us in was the price, we'd never seen sushi for so cheap. We ordered through Skip the Dishes and we weren't disappointed. The sushi tasted fresh, the rolls were great and the tempura was good as well. No complaints. If we're ever back in Vancouver, we will definitely be coming back! read more

Good prices, delivery, and the sushi actually stayed really decent for my lunch the next day. I'll probably continue with the take out as the restaurant is really small. read more

The sushi's alright, but for the love of god, do not order the chicken teriyaki. It's truly wretched. Not only do they not remove the bones, making it so you can't eat about a third of what you're served and wasting your money, they keep the chicken skin on, but don't crisp it at all, leaving it revoltingly gummy. It's also much, much too sweet. It's as if someone coated a chicken thigh in honey and soy sauce and then shoved it under their arm before going for a work out. It was also served with a mound of soggy bean sprouts. Do these people actually know what chicken teriyaki is, or are they just guessing? read more

I just went this evening and I had a very good experience! I think that the prices were a bit higher than average, but by only by 1 or 2 dollars so it wasn't exactly a huge deal. I really wished that they had a sushi special or something but they only offered lunch specials and boxes. But aside from that, the server was really nice and really attentive. He was really what made my experience there awesome. He was just so nice, friendly, and eager to please. The food was good too. I ordered the Sashimi Box. The server told me that their tuna sashimi hadn't completely defrosted yet and gave me the tuna toro(something like that?) The tuna toro was really good, and I appreciated his honesty rather than taking a chance and serving me shitty tuna sashimi. But overall the food was really good, the service was awesome, the place was clean, and I would most definitely come back here again. read more

This place is really good, I tried a lot of sushis places accross vancouver and this one is my favourite for sure!

I've been here several times. Best bang for you buck I've ever had for sushi in Vancouver, for quality and price. The restaurant is clean (although the A/C on one of of the tables is tacky) and nicely decorated, the service is quick and friendly and the sushi is excellent. read more

This place is unassuming. Passed by it many times before finally giving it a go. Was pleasantly suprised by quality for price. Easily would pay $10-$20 more downtown for a meal for 2. $40 Downtown compared to 23$ @ Naruto. Staff is friendly. Place is a bit small but nothing out of the ordinary & close to where I live which is great. If you want to spend a bit more I'd recommend Kishimoto. But on days where you need a quick fix without the letdown, Naruto is the place for Commercial/Cedar cottage Area. The quality of wild salmon and toro is very good compared to other competitors. Will keep an eye out if this changes in quality. Cheers read more

*Warning! Food safety hazard* I ate there last Saturday, and for years before that without any issue, but this time was different. I had the Chicken Teriyaki bento box, along with 2 pieces of sushi, one piece wild Salmon and one piece Toro. I went to bed Sunday night, woke up 3am, shivering and feverish, ran to the bathroom and proceeded to puke my brains out and have diarrhea for the next 4 hours!--until finally I was so delirious, feverish, and extremely weak from dehydration, that fearing for my life, I called 911. Spent time in the hospital recovering. I did report this restaurant to the Health authority, and they said they would look into it. Folks, upon questioning the health authority agent, they informed me that a restaurant by law, needs only to have ONE staff member certified in Food Safe. Can you believe that?! I was horrified and angry by this news. I pleaded to them in all seriousness, that the key to preventing food poisoning was education and proper training, therefor I strongly suggested that they changed the law so that anyone working in the kitchen or around food should be Food Safe certified. Please spread the word about the Food Safe issue, hopefully the law will get changed sooner rather than later. Thankfully I am still here to talk about this important issue. read more

Not the highest quality sushi, but prices are great! If you're looking for a quick sushi fix and your around the broadway and commercial area; this place is the go to. read more

Friend took me there last week for my first visit, and I loved it! Great flavours, crisp and fresh, and fantastic prices! I'll be back for more! read more

Found this place a couple months ago and it's become my go-to place for cheap, delicious sushi. Delicious and excellent value! I like the Sunshine roll (prawn tempura, mango, and avocado wrapped in yellow soy paper). read more

Such a treasure! Really fresh, well-rolled sushi and always amazing quality. Special rolls are creative and delicious, and they have really good veggie options. Definitely my favourite sushi on commercial drive. read more

I really like the good here. Fresh crispy tempura and chicken. Yummy sushi. Friendly serving staff. One complaint i have is they are very rigid about their box combos. As many places do, they offer a California roll with their bento boxes. When asked if they would sub it for a less expensive roll they wanted $1.50 more. They kept offering new a different combo that cost more and offered less. I was willing to pay a small fee for making a change but this seemed like too much. I strongly recommend to all sushi places that they provide at least 2 options in addition to the sub par California roll to avoid these situations. Star rating would have been higher if not for this issue read more

Eat here if you like super slow service when trying to put in a takeout order. The girl was on a phone order and she took 15 mins just to get their order. I think she has very limited English skills and can't understand the customer. There are plenty of other places to eat at, so I left and found a much better restaurant that offers good food and service. read more

Over a month a go I called to order for pick-up. They said 30 minutes. When I got there they hadn't even started to make my sushi. I had to wait 25 more minutes. The manager gave me a voucher for a free special sushi. Maybe a $7 value. I wasn't happy but since it was the first time I let it pass. Yesterday I ordered again for pick up. They said 25min. I gave then 45min, upon my arrival I asked and they AGAIN hadn't started to work on my order. 45 minutes after my call. Seriously. I explained that this had happened before and cancelled my order. Their food isn't bad but if they don't get their S*** together they will go broke for bad services. read more

Best sushi in East van by far. Impeccable value, great selection, and the staff actually take the chance to know you, even tho they are so busy. This place warms my heart read more

This place was excellent the first time we had their 3 roll combo. Unfortunately, the second time we were back, the tuna and salmon in the rolls was mushy and looked like it had been minced. Not a fan of what is essentially squishy raw fish paste. read more

We go here about once a week because it's close to home. The service is very good in this teeny restaurant. The sushi is yummy, generous and very fresh tasting. They offer brown rice as an option, and wild pacific salmon. I'm in love with their yam tempura rolls. They have great specials, and I can eat heartily for $8. read more

Well they're back to one star from me after seeing a cook come out of the washroom WITHOUT WASHING HIS HANDS