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    Nationwide Transport Services

    4.7 (3 reviews)

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    2 years ago

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    Integrity 1st Car Pros

    Integrity 1st Car Pros

    4.5
    (16 reviews)

    Great place for service. They do quality work, provide diagnostics reports, and excellent…read morecommunication follow up.

    I rarely leave negative reviews, but I feel it's important to share my experience so others can…read moremake an informed decision. We brought our BMW to Integrity 1st Automotive on Belmont in Lakewood because it was idling rough and showing drivetrain malfunction warnings after rodents had chewed some wiring (which had already been professionally repaired before we arrived). After dropping the car off, communication was very slow and we had to repeatedly call for updates. After a few days, we were told the vehicle needed spark plugs, an ignition coil, and an induction service. When that didn't fix the issue, we were told to replace the turbocharger boost sensor, then the mass air flow sensor. After spending $1,409, the car was still doing the exact same thing as when we brought it in. Near the end of the process, the shop found a hole in the intake tubing and wanted to charge $600 to repair it. While they did agree to split that cost, it added to our frustration because it felt like the real problem was never clearly diagnosed from the start. We were even told to "drive it through the weekend and see if it works," which did not inspire confidence. To make matters worse, when we picked the car up we discovered the windshield washer tubing had been broken off, something that worked fine before the visit. We also noticed new rattling/chattering noises under the hood as if it wasn't properly put back together. At this point, we are left with an unreliable vehicle, a large bill, and the original problem unresolved. This experience did not reflect the level of integrity the company name promises, and we felt frustrated and taken advantage of throughout the process. I hope management will take this feedback seriously and improve diagnostic practices, communication, and quality control so other customers don't have the same experience we did. Lastly, I received an email from the Vice President, Andrew Wheeler, checking in a week after we got our car back. Basically checking in to see how the car was running. I wrote him back a lengthy email listing all that had happened and asking for them to make it right. I never heard back. I also called and left a message. Never heard back. Think twice before taking your car to Integrity 1st in Lakewood.

    Awesome Auto Body

    Awesome Auto Body

    4.6
    (52 reviews)

    Outstanding service and a truly great family. They looked after my son, who's away from home from…read moreNC, and handled all the repairs on his hail‑damaged car

    These guys destroyed the classic car I inherited then refused to make it right…read more I was referred to Awesome and told they were slow, but did good work at a good price. I had recently inherited my dad's C4 corvette Indy pace car and wanted the convertible top fixed, as it didn't seal and let in water, along with several cosmetic touches like adding visors. After several months they called and said it was ready to go. I should have refused immediately when they said they replaced my convertible top with one that no longer had an inner liner, so it looked tacky and not remotely the quality of the one I already had on it. Further, the "new" top still didn't seal and had visible gaps at the windows still allowing rain in. Also, it was clearly used and NOT new. As we tried to leave, my car ran out of gas before we exited the property, because they had clearly been driving it a lot. Then in the 1/4 mile drive to get on 635, the "brand new" visor literally fell off and was dangling by the exposed wire (see pic and text with timeline). They hadn't screwed it back in or lined up the screws. I called them immediately and they claimed they had too much business and asked it I could drop it off in a few weeks when things calmed down. I called close to a dozen times over the following 6 months and they never would see me much less agree to fix their shoddy work. Other than the fact that they had literally had it for 6 months, the push for me to get it back was due to my wife's birthday the next day and we planned to go for a ride. SO disappointing. Further, they tried to overcharge me by thousands. I found NEW parts at full retail prices in the official corvette book and they were all less than they were charging me for the crappy used parts they put on my car. DO NOT trust them with anything you care about.

    Nationwide Transport Services - auto - Updated July 2026

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