I was denied a soak off at kitchen nail salon in Coleman, I found neo salon and they helped me right away. Nikky was nice and gentle when doing my soak off. read more

A lady named Nikki gave me a pedicure the first time here The water was too hot .. I told her so she cooled it then did it again ,said that's the tub it does that .. I said you should get it repaired for future guests. Then her boss the owner told her to make it hotter than coming and apologizes saying I thought you said it was too cold and takes the blame so she gives me a $3 discount ONLY for my burnt I couldn't believe it that's all she did besides a nail treatment polish on my hands I'll never go back there ever again If anyone going there is taking a big risk !!!!! Be warned !!!! I wish I can give zero stars my foot still hurts read more

My gel nails last over 3 months! My friends can't believe how long my nails last. They do a really good job here. You can make an appt online or walk in. Good location across from Five Guys/ Starbucks. They also do a good job on eyebrow waxing. This is my new go to place for mani/pedi. read more

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Lisa gives the best pedicures I've ever had and I'm really picky. I get ingrowns and I'm in a bad mood sometimes and she always fixes my toes and puts a smile on my face. Thank you for your care. read more

Neo's Nails Spa - Beautiful and intimate salon:-) an escape :-) - Nail Salons Near Me - San Jose, California

This is the second time my daughter has given this salon a chance, and we are both so disappointed. She went in for a specific nail design and even showed a picture for inspiration. The lady assured her she could do it, but the end result looks nothing like what was promised it honestly looks like it was done with a Sharpie. What makes this worse is that my daughter was too scared to speak up for herself in the moment, and she came home crying. It's heartbreaking to see her so overwhelmed and upset over something that was supposed to make her feel happy and confident. From what we were told, only one person here even attempts nail designs, which is a huge problem if that person can't deliver on what they say they can do. I understand designs may not come out identical to a picture, but this wasn't even close it was sloppy and cheap-looking. I would not recommend this place if you're looking for quality nail art or caring service. read more

Neo's Nails Spa - What my daughter wanted , this is the inspo picture - Nail Salons Near Me - San Jose, California

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I have passed this nail salon many times on my walk with my dog and kept telling myself I needed to check it out based on how nice it looked. Luckily, I was having a pretty down day and decided to treat myself today. I did not have an appointment and was a walk-in. I signed my name on the book in the front and quickly took a seat. I arrived at Neo's around 3:40. About 10 minutes later I was told someone would be with me shortly and I could soak my feet until that person was ready. To be honest, that locked me in. If I was stuck sitting in the waiting area for as long as I did I probably would have left. I was seen around 4:25 which is roughly 35 minutes later. I can't complain, I didn't have an appointment and I was enjoying soaking my feet. I've seen a lot of bac complaints about the regular mani-pedi experience so was skeptical, however, I had to try for myself. It's still the first day so I don't know how long it would last but Lin took great care of me and my nails looked great after I left the salon. She even noticed one nail was messed up and took it all off to do it over. The salon smells really good, it's very clean, relaxing music is playing and you get some white noise from the waterfall fountain. The places feels very tranquil. It is a small place but it's not compact. My favorite experience was getting a lemon squeezed on my feet, I don't know why lol but it was definitely cool. I would love to come back to enjoy some of their spa treatments. read more

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Overall cute nail spot. They do a great job and praise seems reasonable. The do time the massage part, which I appreciate because you know your getting what you pay for. It is a little crowded space wise, but comfy. A lot of color variety for nail options. I have only been here for pedicures but very satisfied with the service. Also it's easy to book through their site! :) read more

Thankfully she could get my appointment 6:30 and we finished 8:30!! She is great! Thank you so much for staying longer yesterday to help me! The service is great! read more

Neo's Nails Spa - Nail Salons Near Me - San Jose, California

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I got what I asked for (short almond acrylic with French tip) but the more I look at my nails, the less happy I am with them. I paid $70 (when the website said $50). She didn't take her time with anything at all and was watching her phone most of the appointment. (Not looking with the E file on my finger). Not a very welcoming vibe. The read more

Nice atmosphere and friendly staff . The quality of products is also good and amazing style. read more

This place is so relaxing I love it the quality of my nails is A+ always and my nails last me 4 weeks ! I can't say enough amazing things about! read more

Neo's Nails Spa - Dip manicure and pedi - Nail Salons Near Me - San Jose, California

Hey everyone, I would seriously avoid this nail salon. While they were friendly, my friend and I, and one other person, waited over 30 minutes, with an appointment scheduled. When my friend and I discussed going somewhere else due to a time crunch, that was when we were immediately serviced. They did not have the colors available (that they showed us) when we requested them. The service was sloppy, slow, and painful. Both my friend and I had been cut deeply enough to bleed. I can understand a nick here and there, but it was significant. read more

Neo's Nails Spa - AVOID - painful, slow, and unsanitary - Nail Salons Near Me - San Jose, California

I get the most beautiful acrylic set every time I come here, I will not go anywhere else because they do an incredible job. All of the nail techs are so talented and very kind and welcoming. Scheduling an appointment is easy and I have a great experience here every time. read more

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Neo's Nail Spa is my favorite nail place in the entire Bay Area. They've done my nails for my engagement party, baby showers, Halloween and everything in between. The result has always been beautiful and I receive tons of compliments. Su does my acrylic nails and nail design and is a GEM. She has great advice about what nail shape will look good with your hands, and her freestyle designs are gorgeous. I've gotten several pedicures with Loan. Absolutely wonderful woman and will give you every minute promised for those massages. Lisa has also been a wonderful manicurist and produces really pretty designs with foil. I cannot rave enough about this place. The inside is elegantly decorated and peaceful - great for relaxing after a hectic day. Make sure you book an appointment because they're well-loved in the neighborhood and if you need a fast walk-in experience - Wednesday is your day. Thank you to all the wonderful ladies at Neo's! read more

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My co worker recommended this place since I am not as familiar with San Jose.. street parking wasn't too bad but they also have a parking lot behind their building which I didn't see until I was inside .. Staff was polite and they have an abundance of nail colors to chose from. Both gel opi and matching colors for mani pedi. I opted for the LOVING LAVENDER PEDICURE ($40 for 45 min) it included a 9 min foot/ leg massage and scrub It includes a lavender & rose petal aromatic bath. * Exfoliate your feet with a lavender foot scub. * Hot towel & hot stone foot wrap followed by a 9 minutes massage. * Finish with buff or polish of your choice. * Also treat your feet to a bath of lavender oil filled with rose petals. I came in on a Wednesday and by the following Monday my polish was chipping off my toes I didnt go swimming or any excessive amount of water exposure.. im a little disappointed because I at least expected my polish to last 10 days if not longer .. I have an event this weekend and now I have to go buy polish in hopes of stretching this pedi for an upcoming events that require toe exposure.. if my polish would have lasted at least a week I definitely would have give 4 stars because everything else was good read more

Neo's Nails Spa - Soooo many colors to chose from regular, opi, gel and matching colors - Nail Salons Near Me - San Jose, California

I needed my nails done for graduation so I made a reservation with Yen through their website. I asked for a almond shaped acrylic set with glitter and showed Yen a reference from a Pinterest image. She did just that! She also went out her way to look for the glitter that was identical to the picture I showed her. Yen is careful and sweet and made sure I had perfect nails foe graduation. It's been two weeks since I got my nails done from Yen and my acrylics are still holding strong. Thank you Yen! read more

Neo's Nails Spa - Acrylic Set - Nail Salons Near Me - San Jose, California

I really want to give more than 3-stars because the actual experience of getting a pedicure here is nice. It's clean and you can usually schedule an appointment even if it's a little last minute. However, for a $30-$50 pedicure, I'd expect the nail polish to last at least 1 week before it starts coming off. My last pedicure here started coming of on day 2. I wonder if it's the quality of the nail polish they use, how old the nail polish is etc. I plan to give them one more try - maybe third time's a charm. read more

Been getting my nails done at Neo's nails for a while now. I've been doing the dip and have been loving it! It's been lasting a month to 5 weeks, which is perfect for my schedule. Pedicures are great too-love the coconut one. read more

Neo's Nails Spa - Neutral color dip with short(er) nails. My go to! - Nail Salons Near Me - San Jose, California

Nice nail place, clean and always quick service with reasonable pricing. Will come back!

Called in the morning and asked if I could come in for a pedicure and they said yes they could take me right away. Arrived less than 10 mins later and they were full and asked me to wait. Was leaving out of town and didn't have time to wait, which is why I called. Wasted $25 in Ubers to get there and get back because I don't have a car here. Wasted my time I could have gotten a pedicure somewhere else. I appreciate transparency in a business over lies that put me in a tight situation with no pedicure. Do not recommend based on this and the previous experience of getting someone who did not know how to do dip nails attempting to do them on me and it was a mess. read more

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Great service! Showed a photo of what I wanted and they delivered! Will definitely be a repeat customer read more

Neo's Nails Spa - New years Eve party nails - Nail Salons Near Me - San Jose, California

It was my first time here. I was greeted by a warm hello. The staff were friendly. It was suggested based on the photo I showed for inspiration that I do DIP. I sat down and Lisa immediately started to work on my nails. She took her time and she was very detail oriented in her work. She made sure I was included during the whole process and she was very welcoming and warm. I loved the way my nails turned out and I would highly recommend this place! The salon is clean and the decor is beautiful. I absolutely love my nails and they have gained a new customer! read more

Neo's Nails Spa - Dip nails almond shape - Nail Salons Near Me - San Jose, California

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I got my gothic valentine nail at Neo's Nails, Su did an amazing job I really like the finishing. read more

Neo's Nails Spa - Valentine's nails - Nail Salons Near Me - San Jose, California

As a licensed esthetician, I am very disappointed and nearly disgusted. I went here for a fill and gel pedicure. One of the girls cut me while filing and using the drill and I've never in my life seen someone just use coating gel and dip their fingers in the powder that they use on other clients... On top of that, they lack basic nail skills such as shaping... as the photo is shown, Very uneven... I asked her why she did coffin when i asked for square and she tried to fix it and made my nails worse ... Don't ever go here especially to Lisa read more

Neo's Nails Spa - Nail Salons Near Me - San Jose, California

Came in as a walk-in. Left with every finger cut. She filed the skin of my cuticle, applied lemon juice, and sprayed alcohol on my fingers. I felt the stinging sensation through every finger tip. I paid for the service and even tipped $7, but I'll be real here... that was only out of courtesy. I would have never tipped, if I knew how poorly and deeply she cut into my cuticles. 3 fingers swelled up and disrupted my desk job. I had difficulty typing for 3 days before the swelling began to subside. I will not come back and do not recommend... read more

Great attention to detail. Sweet people working there. Call ahead or walk ins accepted but I found it easiest to call ahead.

Highly recommend Neo's for all your nail needs. Friendly technicians, very reasonable prices, and Su is always on top of the latest methods and trends. I always feel so fancy when I leave this place! read more

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I got my nails done last Saturday. The ladies there are so nice. I felt like a princess. I got the ombré dip power and they felt really light. For those who just do their nails occasionally, I recommend to do dip power because its airy and light. It wil help your nails stronger. Love everything about this place. The atmosphere, clean, and doesn't smell the acetone or acrylic. HIGHLY RECOMMENDED!! read more

Loved the service ! Very professional.. I got exactly what I asked for .. Thank you Sue read more

Neo's Nails Spa - Nails - Nail Salons Near Me - San Jose, California

The sign actually says for artificial nail prices I was staring at it for an hour so I know exactly what it says and you said your website was wrong but I'm not going to go back and forth with you about it because you obviously will never admit that your wrong but it's ok keep scamming people and I definitely asked about the length many times but I'm not going to argue with you about it and you did not say the price until mid-way through the process of doing my nails. But thanks for your no accountability response but it was what I expected from you by your other responses to other unhappy customers but I guess that saying the customer is always right doesn't apply to your business. Have a great day! read more

I made an appointment for a manicure and pedicure. While the place has a nice atmosphere, I was very unhappy with the results of my manicure. Almost every nail was filed at a slant and damn near to blood, they were so short. I had one broken nail and she filed all of my nails to match that one's length. When I asked her to fix the slant, she told me that I had asked for curved nails. But what she gave me was not curved, let alone even. When she told me she was done, I asked if she could clean up the excess polish from around each nail, which she did a little bit but didn't get all of it. I decided not to nitpick. When I checked out, I showed what my nails looked like, and I was handed a nail file to fix it myself. I stood in front of the cashier while I filed my nails. I was only asking for a slight discount on the manicure but not the pedicure, as I was very happy with that service. I immediately reached out to the business, through their website, but never heard back. I will not be returning here. read more

Neo's Nail Spa is the best nail shop for quality professional nail care. I highly recommend the Coconut Mani Pedi you will leave your appointment feeling pampered and relaxed! The Owner Su and her wonderful staff have become my friends! Neo's is the salon that takes care of you! Please try them today! read more

You NEED to get your nails done here!! If you're thinking about, book your appointment NOW! I never get my nails done because I have eczema and break out in hives on my hands often. At Neo's, Yen & Sue helped me do my wedding day nails. I chose the coconut paradise package and got the royal treatment! They went above and beyond to make sure I felt relaxed and and when they were done, I felt like a princess. I am so grateful they took such great care of my sensitive skin and I will be coming back over and over *the shop is sooo nice & clean! It feels like you're going to the spa read more

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Came here with my husband who has been egging me into getting a pedicure with him because he didn't like going alone. I got a basic gel mani and regular pedicure. It was very nice! Staff is pleasant and the 15 minute massage felt great. I think we got a little lucky because as soon as we got seated it started getting a little busy. Husband was also very pleased with his pedicure. read more

Since I have moved to San Jose, I have visited a far share of nail salons. Many which do not properly sanitize and disinfect tools before use on another client. I appreciate coming to Neos and being assured that I will not be stuck with a toe/foot infection after my visit. (All tools are sanitized and sealed in a box on the bottom rack of their tool rack, rather than loose tools in pencil box like most place). Although this place is more pricey than the other salons in the area, the quality is worth every penny. The technicians are always nice and friendly. Loan normal services my walk ins but I was serviced by Nicky today and I am just as satisfied. read more

Neo's Nails Spa - Nail Salons Near Me - San Jose, California

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Got my nails done here earlier this week. My nails are very crooked and the paint is sooo thick and very bumpy and wasn't dry after 2 hours. It was so thick that the polish chipped easily so I had to remove all the nail polish and it's just Friday. My pedicure was pretty much the same. I have a open wound on one toe from the woman scrubbing so hard and the polish looks messy. I'll find a new salon. read more

Although this location is very convenient for me, I'M NEVER COMING BACK. Requested few designs and Su refused to do them because they were "very busy, too crowded" at the end I showed her something she actually like too and told me she can do it, LIE, the result is nothing like the reference. Also, she only accepted telling me the final price until she was almost done. $80 definitely not worth it. read more

Neo's Nails Spa - The ones I requested - Nail Salons Near Me - San Jose, California

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Update: Hannah did what she said she would, grew my nails long and strong. The second picture is my nails four weeks out! Today we changed it up. I love how she takes her time to make my nails look amazing! Walked in off the street because my previous gel mani from another salon had chipped and fallen off after two weeks and my nails were in poor shape. Susan kindly removed the remaining polish and helped them look better in a short amount of time. Yesterday I went back and Hannah helped me do powder for the first time. She was so patient and educated me through the process and is helping me grow my nails back to long and healthy again. Even though my nails were so short, she still made them look amazing. Looking forward to going back again! Would highly recommend Susan and Hannah. Both really sweet ladies who do a great job! read more

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I am a usual here. Every single time I come here, the ladies say something about me, not knowing that I am Vietnamese and can understand every single word (even though my credit card has a Vietnamese last name). Example: "Omg, she is being so cheap today, what's her problem, not getting gel." Every. Single. Time. Newsflash: I can speak, read, and write Vietnamese. However, I am always nice to everyone because the place is nearby and the nails are decent. Today was the final straw. I nicely said, "Sorry, I think the water is a bit too hot," and they proceeded to mock me in Vietnamese about how the water wasn't hot at all and telling each other how I was being difficult not putting my feet in. Good thing I don't have diabetes because they could give someone some serious nerve damage. I was patiently waiting for a really long time, and they proceeded to discuss in Vietnamese about how I had let the bottom of my scrub pants get wet in the tub and why would I do such a thing. I had just gotten off from working in the medical field, they are scrubs, and I was just going to throw them in the wash immediately after. Hands down the rudest Vietnamese nail salon I have ever been to. FYI: If you are not Vietnamese--yes, they are talking about you every single time as well. read more

The monthly ritual of a pedicure has become a bit more complicated these days. Neo's is my favorite. We have been here twice and they are super accommodating and gracious. For an experience, the other day we ventured to an out of the way place and just turned around and walked out. We hightailed it over to Neo's as we know it is clean and comfortable. Everyone is very aware of keeping a distance. They had plastic screens and kept an appropriate distance. The seats are well separated and everyone has a mask. You take the small color charts and list of services to the seat. You can start getting the warm water soak while deciding. There is no milling around the entry. I love this. Highly recommend!, read more