This is my first time to Neo's Nail but I have been a long time customer of Su's for the past 15 years. I am so excited for her new business! Su has always been professional and friendly. Location/Facility: I absolutely love the new location! The spa is right on the strip of the Alameda (less than 10 minutes from work for me). The ambiance is super chic and relaxing. There is plenty of sitting space for clients. Definitely made for groups! I like that they also have manicure tables that can easily be shared if you are visiting with a friend but are also spaced out enough such that you don't have to sit buddy-buddy with a stranger. Only concern would be parking since the lot is shared with two restaurants. I am sure parking is fine as long as you do not come during a rush hour dinner time. Otherwise, parking in the back is usually is available. Services/Product: With acquiring the new business, Su has increased her selection of services and products. I LOVE her new combo mani/pedi packages! Each package has something different that will make you feel special (rose petals, lemon slices, lavender, mint, various scented scrubs). I tried the coconut milk with rose petals package after being on my feet for 5 days straight running around coaching kids. This was EXACTLY what I needed. She has increased her selection of regular and gel polishes along with her new OPI dip powder stock. I look forward to experimenting! Hospitality: I have always known Su and her staff to be very welcoming and charming. Something that was new for me was adding in the simple gesture of offering a small water/hot tea when greeted or when waiting. It is small gestures like these that seem to elevate the overall customer experience when receiving spa services. Thank you Su!! read more

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This place is pretty awesome... they are always courteous and that goes a long way with me. I use to only come occasionally when my usual place was close. To be candid the service, attention to detail has made become more consistent. Recently they reccommended a "Dip" process claiming to be healthier way. I pretty apprehensive, but decided to try, and OMG I'm soooooo happy. This is only my 2and application and progress. I've able to finally get off acrylic nails and grow my own. Hallelujah!!! My nails are coming along slowly but surely. Super excited!! read more

Neo's Nails Spa - Dip color - Nail Salons Near Me - San Jose, California

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I love this place! The new owner Su just took over late May 2019 and transformed the place. It's so cute and has a warm and welcoming vibe. Felt like a brand new place. The energy is positive, good customer service and smiling girls. The music & waterfall really feels relaxing. So much better than the news or TV playing like most salons. I get dip powder and good prices. The pedicures are all organic! The best nail spot downtown SJ/The Alameda area read more

Neo's Nails Spa - Dip powder mani in color 44 - Nail Salons Near Me - San Jose, California

Lovely nice ladies, beautiful relaxing place and stunning nails I definitely recommend coming here! read more

Neo's Nails Spa - Nail Salons Near Me - San Jose, California

New owner, Su, is very sweet. New changes to the salon will be great and were overdue- so thrilled to see that happeningI had the peppermint pedi and after a long week wearing heels it was just was I needed to recharge for the weekend! Color choices were solid and wait was minimal. Will def come back! Had the paradise coconut pedi today. Nails look great and my skin soaked in coconut milk feels fabulous. After a week at the beach, feeling restored. Thanks ladies! read more

Neo's Nails Spa - Nail Salons Near Me - San Jose, California

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Su does a great job and is really nice! She pays attention to what you want and is the only person who does my cuticles. The place is small, but cute and comfortable. I also love being able to make an appointment online, so you don't have to call. read more

Went in, very nice ladies. However the manicure was the worst. Pedicure was mediocre, and I just wanted to leave. I asked her to change the manicure because it was bumpy and she tried and it was the same. I regret paying cash because to be honest I wouldn't have left a tip. read more

Neo's Nails Spa - I think it's possibly the worst manicure I've gotten in my life. - Nail Salons Near Me - San Jose, California

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Just got GelX done, and I LOVE how it all turned out. I ALWAYS come here for pedicures, and now I'm coming here to get my full sets too!! read more

Neo's Nails Spa - GelX Fullset - Nail Salons Near Me - San Jose, California

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All of the hard work that I do was really starting to show. My hands looked beat! I decided that I was long overdue for a treat. My hands needed some TLC. Upon the recommendation of my friend, Mira G., I decided to make an appointment at Neo's after work. I was warmly greeted upon arrival, and seated at a nail station. They were super busy, which is a good sign. The nail tech who was going to do my gel set was busy with another customer. I didn't mind waiting because I set my appointment after work, and did not have anywhere to be. This also gave me the opportunity to look around, relax, listen to some cool music, and check the place out. The first thing I noticed was how clean, and modern the establishment is. Service is friendly. This is definitely not one of those nail salons where you feel like a number. Another thing that I appreciate about Neo's, is that I was not once pressured into adding extra services. My nail tech, Holly, did a fabulous job on my gel nails. The manager gave me a nifty little card that they will fill out each time I return. After 5 visits, you get a free pedicure! How cool is that? I will definitely be back! read more

Neo's Nails Spa - My gel nails by Holly at Neo's Nail Spa. - Nail Salons Near Me - San Jose, California

The place has no respect to your time. I made an appointment and waited for 20 minutes. There no technician for next 15 minutes at least. Just waisted my time. The front lady doesn't bother to text and reschedule or let know they are running behind. If you do gel mani and want regular pedi, there is no way they will match the colors. If you ask to redo, no response. read more

Absolutely amazing service and beautiful work! Definitely will be recommending to friends! :) read more

Neo's Nails Spa - Nail Salons Near Me - San Jose, California

Once again they were great! Love Neo's! Super sweet and helpful. Always look forward to going back. read more

Neo's Nails Spa - Nail Salons Near Me - San Jose, California

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everything was so amazing loved the people and their work. Loan did my nails and she was very quick did these in less than an hour!

Great pedicure and great staff. Very friendly and welcoming. The prices are average but the treatment was fabulous and they take their time.

This is my go to nail and pedicure place. Staff is always courteous and it is kept very clean. I get the dip on my nails and Su is amazing! Very meticulous and makes sure they look perfect. They are quality done and last amazingly well. I've gotten my cousin hooked as well! read more

Neo's Nails Spa - Nail Salons Near Me - San Jose, California

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Had a terrible manicure that was $40. Started chipping a few days later. I left with hang nails. Nails should not look like this less than a week later. Especially a gel manicure. read more

Neo's Nails Spa - Nail Salons Near Me - San Jose, California

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I've been enjoying the family atmosphere at Neo's for years... but the recent change in ownership has brought about so many improvements in the offerings and the services that I just had to write a review. The staff has always been the friendliest and provided the best of service. But now it's just a whole new level of excellence. Su and her husband have added a whole new menu of yummy pampering treatments and have managed to keep all the same wonderful staff we've come to know and love over the years. Be sure to try the new "powder" (gel?) manicure - it lasts forrrrever without chippping. Su bought every color in OPIs catalog and my new favorite as of tonight is the natural ombré look (a soft French manicure look). Sincerely, they're such nice people... They do great work. And it feels like going to visit family when I stop in for my mani/pedi. That warm welcome and a staff that knows you by name is the best pampering of all. read more

Neo's Nails Spa - OPI Ombré Powder #57 and #71 by Su - Nail Salons Near Me - San Jose, California

This was my 1st time at their new location, 1346 #5 The Alameda, San Jose, CA. I made a last minute appointment and Su was able to get me in. She did such a great job and saving my real nails by removing the acrylic. I'm very satisfied with their service and they now have a new customer. Thank you Su! read more

My go to place whenever I need to get my nails done! She never disappointed me with my nails, and taking her time to make it look nice! Everyone is being safe, wearing their mask and staying distance. 100% recommended to come get your nails done! Also, starting my day with the paradise coconut pedicure! My legs feel extra smooth after! 100% would recommend highly if you never try it before. Tina did an amazing job with my pedicure! read more

Neo's Nails Spa - Nail Salons Near Me - San Jose, California

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If I could give them 10 stars I would! They accept walk-ins. They treat you like family. They make sure you like the finished product. Every single time I get my nails done I get many compliments. You definitely get what you pay for. read more

Absolutely love coming to this Nail Salon. Sue always does an AMAZING job with my powder (SNS), no place has been able to beat how long it lasts and how nice it looks. After getting rid of my acrylic, it's been hard to find something that is just as reliable, but I've found it! They are also super accommodating for when I needed a later appointment after work. Would definitely recommend and will keep coming back for as long as I can!! read more

Neo's Nails Spa - Powder dip nail manicure - Nail Salons Near Me - San Jose, California

The nail artist did a great job and spend a lot of time manicuring my nails, I didn't feel rushed. But due to Covid I didn't feel comfortable being there. I was the only customer and only my lady had a mask another 2 people who were working there (maybe the owner) weren't wearing mask and walking around and eating without mask. I recommend to the management taking the COVID-19 protocols more serious. Another note I think their specialty is powder, they had one set of color samples for gel. read more

I like the modern and cleanliness feel of this nail spa. But what impressed me more was the attentiveness of the staff. Hannah was one of the best over there. She took her time to carefully design my nails to perfection. What she did indeed exceeded my expectation. My nails turned out to be so beautiful and I got so many compliments. This is not the first time Hannah takes care of my manicure/pedicure needs. And you can totally trust her! Hannah's work is not only aesthetically pleasing but also long lasting. Three weeks went by and my nails still look spotless shiny and almost newly done. That is because she really took her time to take care of you and listen to what you need and want. I highly recommend Hannah if you want a high quality manicure. read more

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Love this place everyone is so nice ;) very clean and relaxing . The new Dip nails is awesome no chemicals or smell .. and love the colors New owners are very nice and take care of their customers .. prices are good too .. All the same employees are there .. ;) read more

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Called in and they were able to take me right away, less than a 5 mins drive. They texted me to confirm as well the address. I told the lady over the phone, I wanted a manicure only. Upon arrival, a lady took me to her station, and frowned when I told I only wanted a manicure. When my hands were soaking, she asked me what color. I told her I only wanted a buff, no color. Then she says $5 extra for buffing, even though I have been to countless nail salons before, and no one increased the price after hearing such. I reluctantly said okay bc I was already there and in their mercy. During the entire time, the lady told me that she will not cut my cuticles short bc I have dry skin, and it would make it worse. The point of getting my manicure was to cut the dry cuticles! I had to ask her at least three times to cut various hangnails. When done, I had to wait at the front to pay. The lady looked dumbfounded I didn't use the Venmo. I reluctantly gave her a small tip, despite her not really doing the job. Less than a week later, I need another manicure. Will never come back, despite them having massage soaking chairs for pedicures. read more

I love coming to Neo's. Sue is the best. We had such a fun photo session after my manicure. They'll work with you on getting as close to your pinterest dreams as possible read more

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I have been a long time customer of Neo's Nails Spa - Really excited about there new location at 1346-5 The Alameda. Quaint and serene and a wonderful place to enjoy a nail spa service. The ladies are all amazing and take really good care of me every time I go in. I am always relaxed after I leave. Can't wait to be back in the new year 2023 and beyond. Congrats on the new location. Best, Carla read more

i love my nails made my imagination come to life Very Pretty. It Was Kind Of Price For Nails But I Guess It Was Okay. Will I'll Get Them Redone. The World May Never Know read more

Neo's Nails Spa - NAILS BITCH - Nail Salons Near Me - San Jose, California

When I moved to San Jose, I looked far and wide for a nail salon. I finally landed here. The staff is very sweet and accommodating. The service is fairly priced and consistent. My husband and I both get our nails done there, and it's always a pleasant experience. read more

I get my nails done every couple weeks now because Su and her staff are amazing. My pedis feel amazing and I trust her with all my wedding looks! 20/10 recommend!!! read more

Neo's Nails Spa - Engagement nails!!!!! - Nail Salons Near Me - San Jose, California

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I am absolutely elated to have found a nail spa that does excellent work!! It has taken at least two years to find a good spot close to where I live. Vicky did my nails, thank you! The shop is very spa like, clean, andpretty inside. The nail techs are professional and thorough. Keep up the good work! I'll be back :) Thank you again!! read more

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I made an appointment for 12:20, when I arrived a chair was ready so they had me soak my feet. I sat there for 35 minutes before anyone even sat down to start my pedicure. I was asked 3 times what kind of pedicure I wanted and finally changed to basic because no one paid attention to what I said. read more

This nail salon is so relaxing, and the ladies are so nice and accommodating. She did my nails amazingly, and she made me feel extremely comfortable. We came in a group of 5 and they each took care of us in a timely manner. 10/10 would recommend this place. read more

Neo's Nails Spa - Nails - Nail Salons Near Me - San Jose, California

They have great customer service and they do their job so good I really recommend it one of the best nail salons out there read more

Neo's Nails Spa - This is a great nail salon great customer service they do a very good job and I loved my experience at the nail salon - Nail Salons Near Me - San Jose, California

First time stopping by, love my nails. Very friendly staff, especially Sue. made me feel at home

they did a beautiful gel-x set for me! exactly what I was looking for :) super fast as well. read more

Neo's Nails Spa - Nail Salons Near Me - San Jose, California

First time here, Sue was amazing! Prices are really good, and the place is super cute. Will definitely be coming back!!!

Love this place! The nail techs are super nice and skilled. They actually know how to properly shape nails. They're also not ridiculously priced like some other places. I also love how they accept card payments, unlike some other salons who only take cash. Definitely recommend giving this place a try! read more

I loved my dip manicure coming out of the salon - it looked great and lasted a full 3 weeks (they were grown out by then so had to remove). BUT my nail tech buffed my nails down SO MUCH that i could not for the life of me grow my natural nails back out without painful cracks / chips every other day because they were just too thin. She also cut me during the process and two of my cuticles were bleeding a bit, and the nail tech tried to blame me by saying my skin was too thin. Overall, a decent manicure for a reasonable price, but if you're someone who cares about growing out your natural nails, would probably suggest looking elsewhere! read more

I have very mixed feelings while I'm writing this review.. The ladies were so nice and easy to talk to and made my time at the salon enjoyable but I dont like my nails turned out. First off, my first choice of color wasn't available. Then it took forever for her to finish. And when I asked if they had the little gold flecks, it was like she didn't know what I was talking about, and some other lady brought it out for her. Then it seemed like she was struggling putting them on my nails, but didn't want to admit that she didn't know what she was doing. She didn't lay them on flat and now they're bumpy on my nails instead of smooth, saying they're the thick kind and are supposed to feel that way. And she didnt put the top coat on properly. I was there for quite some time, and I was starting to feel annoyed, but didn't to be rude. So I told her it's fine, but in my head I'm already planning on calling my usual nail lady to get this disaster fixed. Okay. Rant over. read more

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