Nice spot for dimsum. We made a reservation for 8 people for Sunday noon but we didn't get seated until 12:30pm. That's weekend dimsum for ya! You order via paper and we enjoyed an assortment of dimsum. Good variety and quite tasty. Tea was refilled multiple times. We spent around $35 per person. Be sure to bring cash or debit card! read more

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We left feeling disappointed, mainly because the menu and dishes weren't explained well. We even mentioned this to the manager, who was also the one who took our order. My wife and I specifically said we were looking for a noodle and rice dish. We ordered the Michelin-star chow mein, expecting a traditional stir-fried noodle dish. Unfortunately, no one explained that it was actually crispy noodles served with a milk-based sauce. It was completely different from what we expected and had very little flavor. A brief explanation from the staff would have helped us choose something else. The chicken feet also had a noticeable gamey flavor that wasn't to our liking. The mushroom truffle dumplings were decent but didn't stand out. The bright spots of the meal were the fried rice and the garlic prawns--both were flavorful and well prepared. Overall, the experience was mixed. There are definitely some good dishes here, but the lack of communication about the menu left us disappointed. Better descriptions and recommendations from the staff would go a long way in helping guests know what they're ordering. read more

I went because apparently it's Michelin recommended. Not so sure that's true.. i think the website with that review was probably bought. Came for dim sum. The bbq pork buns were quite good but the rest was mediocre at best. Not worth the time or effort finding the place because it's not easy to get to. Had to ask the security guard how to find it. Entrance on the 1st floor but the mall map says it's on the 2nd? And the entrance is pretty lame for a place that's supposed to be good... no ambiance/felt like we were walking to a mall bathroom. Don't waste your time. There's better places out there. read more

We came for Happy hour . They had a choice of two Dim dim baskets and several noodle & Rice dishes . We chose the Singapore curry rice vermicelli ... it was tasty and not better or worse than others I have had There was also a bbq pork or chicken rice happy hour special too in addition to a full Dim sum menu It was nice to have white table cloth and choice of free flo tea . There was a giant screen tv on the wall to catch your favorite programs . Nice window views of the plaza and sky train dt read more

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Came here on Saturday morning for dim sum. The restaurant was quite empty which I found surprising. Neptune palace is more spacious than other Chinese restaurants I've been to. Service is better than other dim sum places which is also reflected in the higher prices. Their eggplant with shrimp paste was delicious and is a must order! We were a table of 2 but a 20% gratuity was automatically applied for some reason. We called to complain and they are willing to refund us for it but we do need to go back. Hence, make sure to check how much you were charged before you leave. read more

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At prime time (weekend-Saturday), Neptune in Brentwood Mall is virtually dead. Only 3 tables out of 40 are occupied. What could be the problem? For starters, ambience is typical of all other Neptunes- the China bizaze. Large LCD screen and crass chandeliers. Comfortable but tacky. Food, is a tad better than other dimsum places. Mind you I am having runs atm. Due to low turnover rate, likely could have been served expired items. Service is typical Chinese- super bare minimum. If you love it in your partners then you'll love it here. (sarcasm). Lastly price. This I believe is the nail on the coffin. Price here per item is from 12$/ each. Average 18-25$. This is 30% markup of other Neptunes. Why? Oh they got a recommendation somewhere. Overall. meh. Won't likely to be back. read more

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This is supposedly a michelin recommended place but it didn't feel like it at all. They only have the nice decor. The dishes were chipped, the food came out slow, they forgot a dish, and the food was not good. We ordered the suckling pig small plate which is $60 for 10 pieces. They claim it is 1/6 of a pig. There was so much liquid under the meat. The roasted skin was ok. The sauce was not right. We tried their specialty which was the truffle fried chicken. This dish just feels like a gimmick since the sauce makes the fried chicken skin soggy. I rather have the normal cold truffle chicken salad. Nothing really special about the dish and not much truffle taste. The deep fried squid was over cooked so the meat was too soft. The batter and the taste of the salt/pepper was good though. We also ordered a jellyfish appetizer which should have come first but it never came. We asked the server and they said they accidentally served it to another table. That doesn't even make any sense. We asked to cancel it and they said they have to check the kitchen to see whether it's been made. This is a trick for them to quickly make it and have you wait and still pay for it. We put our foot down and said we don't want it and to take it off the bill. If it didn't come as an appetizer then clearly you didnt make it. Please admit to your mistakes. In the middle of our dinner, the server passed out a pamphlet of their new sister restaurant. It was very weird and the pamphlet looked like it was handled a lot with a lot of creases. It was not a good way to promote their new place. I've never see such a high class looking restaurant with servers behaving this way and with food that isn't done well. read more

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Michelen Guide recognized and other local dining lists vs. mediocre Yelp reviews. Our skeptical verdict ~ Neptune was delish from beginning to end. Located in a revived shopping district, the 2nd floor dining was just elevated enough to enjoy a window view. Well maintained furnishings, bright & white linens for a clean atmosphere. Arguably the largest TV screen ever seen in a dim sum restaurant where the football game could be seen comfortably from any table. From the start, service was top notch. Professional & poised at all times, well dressed gave dining a nice touch. Dim Sum & Menu ~ delishush! The quality was definitely elevated, clean and juicy flavor but not oily, larger than normal portions. Our only regret might be we finished an hour and half lunch feast right when the midday Happy Hour started 2:30-4:30pm and missed the 15% off. read more

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I came here for a weeknight dinner. I had a reservation but they had some empty tables so a reservation was not essential. This along with most of the other Neptune places in town are higher end traditional Canto banquet places. I came here for their king crab combo. We ordered the combo for 6. Food overall was excellent. Controversial as there are endless canto places in this city, but I think this is one of my favs and better than some of the stalwart high end places in town. Food highlights: Fish maw + crab soup - excellent. Clean taste, classic. king crab legs steamed with garlic - with fresh live crab, always a good choice like this crispy fried noodles in crab+seafood sauce - excellent. They served it with an extra nest of noodles fried into a "waterfall" held up by chopsticks, and it was meant to be eaten as well - some other places re-use the same decorative piece over and over again for other tables which is kinda gross but they did it right. Unnecessary though. White pepper fried king crab claws - they serve it with those little fried white fishes. Excellent dish. The decorative salt-baked great wall of China with flames on top (no joke) is kind of gimmicky and not needed but my guests loved it. Wagyu beef stirfry with veg - this is the one miss of the night - the dish was excellent except the beef itself was too salty. Tender, juicy chunks and nicely char on the veg but too bad, too salty meat. Hainan chicken - juicy, good sauce sliced fish stir fried with veg and chilis - good. Fresh tasting fish slices with nice texture, veg cooked well. Dessert was a sweet tapioca milky soup. Shoutout to our main server, super helpful, gave excellent suggestions. Overall service for the meal was outstanding. Very attentive staff, friendly. The service alone is a standout amongst their competitors. Restaurant itself is new and spacious, the floor-to-ceiling windows makes it feel even bigger. Plenty of mall parking - paid underground, or find a spot in the free surface lot. I'll be back for sure. read more

Classic dim sum atmosphere with the large round tables Dim sum was overpriced for what you got. There are other dim sum spots with bigger portions, tastier dishes and for half the price in Vancouver. My friend and I ordered 4 dishes and we paid $90 for 2 people. I don't think I'll be coming here again. read more

Neptune Palace Seafood Restaurant - Dim sum - Dim Sum Near Me - Burnaby, British Columbia

Service is great and the tables have a good amount of space between them. It is definitely on the more expensive side of restaurants. We ordered the Peking duck banquet for 6. Everything was delicious. Our least favourite dish was the steamed Chinese cabbage but otherwise it was flavourful. read more

There are a few Neptune Palace in Vancouver and this one is in the new Brentwood neighborhood. There are so many dim sum choices but we opt for the familiar and usual. We immediately noticed the ingredients and flavors are better than most we found in NYC. Service was prompt and friendly. Our teapots were regularly checked and refilled with hot water. The space is airy and bright but not a huge space. So one must call ahead to reserve a table or be prepared to wait for some time during busy lunch hour. A great lunch place that I would visit again. read more

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Neptune Palace in Burnaby is another great option, especially if you're looking for dim sum. Located on the second floor of a mall, it's convenient and has ample parking. Their dim sum portions are generous, and the prices are reasonable, too. The dessert options are particularly fun, with creative purse shapes and animal designs. The interior is clean and spacious, making it a fun dining experience for the kids. Service was okay, we usually pay around $100-125 before tipping. read more

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Ok, the food was really really good. But damn, their portions were so jumbo. It was like each piece was on steroids! But then you look at how much it cost.. and you kinda feel justified.. because the price is on steroids too. Haha Dimsum in Greater Vancouver is already on a different level. And I really enjoy it. So every time I go, I tend to go a little bit overboard as I would like to try a little bit of everything. First I try to counter this by going in large groups.... But the portions here still was too grand. We packed a bunch of leftovers.. and I'm not even mad about it. Variety! The type of dimsum you get here is just a little bit more special than the usual. Just a bit of pizazz and wow is added to each dish. I'm not only speaking of looks, but of taste as well. But because there was such a unique variety... sigh again, it added to the reason why I over ordered. I kinda took a star away due to me question why the server didn't question my sanity when I ordered as much as I did. read more

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Nestled in the heart of the Amazing Brentwood, I am not surprised this place asks for a premium for their dim sum with a $2 tea charge per person and a credit card surcharge. Some of their dim sum sounded cute and innovative but was it really worthy of its Michelin recommendation? I would say the dim sum was mediocre. I really liked the Wagyu Beef pastries, the pastry was very light and buttery. It is the best bbq pork pastry type thing I've had at dim sum. I didn't try the while eggplant but it came recommended and my parents enjoyed that. The bbq duck noodle in soup was flavourful. The abalone "cotton" chicken was mediocre. An extra star for server Eric and was so kind and prompt. The rest of the servers were very courteous as well. read more

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Amazing food and top-notch service! The staff made us feel right at home, and every dish we tried was cooked to perfection. A wonderful place to enjoy a meal with friends or family! read more

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The Neptune group of restaurants has numerous high end Chinese seafood locations across the lower mainland and this is the burnaby setting upstairs Good dim sum fare in an upscale setting in the new Amazing Brentwood. The portions were good and flavourful however we left very thirsty - a possible indication of generous MSG use The service was excellent and attentive staff The venue being new was very clean. The bid screen TV system was glitchy and distracting There are numerous high quality dim sum, places to compete in this upscale market, and admittedly other Neptune locations that high would frequent over this site There is typically a tea charge as well as a 2% credit card service fee as you are asked if you wish to pay by cash or credit. I'm not a fan of this type of optioning as most establishments build a credit card fee into the menu prices however, this model seems to encourage cash payments. read more

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Michelin recommended but there was nothing exceptional about the place. Service was standard but nothing above and beyond. Inside the Brentwood Mall Plaza near the fountain. Just go up the side door and take the elevator or stairs. They share the same entrance way as Ajishou. Lots of glass windows to look out and let in natural light which was nice. Nothing out of the ordinary with atmosphere Food was expensive and honestly not worth it in my opinion. The high price point doesn't even translate to waiving transaction fees for using Visa or MasterCard. Apparently AMEX and Interact is not subject to an extra 2% like Visa and MC are. So either come with Cash, Amex or interac unless you like paying an extra 2% just for paying for a meal. Tip & Service extra! Please let customers know about this before they start ordering! Tea Charge /Sauce Charge is about $2 per person. To go container costs $1! Tried a few of their dimsum items and just subpar. Truffle Shao Mai Dumplings - these were "larger" than your usual dumplings and comes in a order of 5 pieces. Their plating could use some work. The pieces were stuck together because their serving vessel is too small. A bit on the dry side and truffle taste not that prominent. Pan Fried Daikon Radish Cake - Not crispy enough on the outer edges and consistency not consistent. Bits were almost cost and lumpy tasting? Just off! Scraped Rice Rolls With Beef & Leeks - Salty/Oily and honestly cold. Common trend with most dishes was that it came borderline cold. Roast Pork Belly - Crisp on this was nice. Though the pieces were just small and quite dry. Overall disappointed with the meal, partially because of Michelin Star recommended and definitely the cost to quality ratio. For the price point, expected so much more on every aspect of the experience. Mother was ok with the food so it was saved from being a 2 star for me. read more

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I came here for supper and it was good. Busy place, better you book a table before you come. Circle tables around and really bright, making the place easy to navigate. There are lot of options. We needed to figure out and check items out before order. When we finally found items, I noticed that one of favourite meal was the vermicelli and dumplings. Good place but we wish the customer service was better not leave unattended all the time, sometimes we would like to order more stuff but there was no one to serve. Anyway, hope you have a better experience than we did! Cheers read more

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Came to this location for dinner for the first time for a family dinner and went with quite a few dishes which were all executed well, tasty and although a bit pricier, made for a great meal! We ordered: Crab meat and fish maw soup - we don't get soup often so I can't really compare but this was tasty being not too salty, a good consistency and had a good amount of fish maw Peking Duck - 2 ways (on special today) - standard but served on a beautiful platter. I liked how there were some skin only slices and some with meat. Wrappers stuck together in the steamer though. Pork Chops in Beijing Sauce - a surprise table favourite with nice large pieces of pork chops (mostly boneless) that were in a sweet and sour type sauce. Not too fatty but still plenty tender. Bean curd with pea tips in soup - not a huge amount of bean curd in this dish but the pea tips were very sweet and well cooked. Even the soup was tasty and not too salty. Sakura shrimps and seafood fried rice - a huge and well fried portion of wild rice mixed with white rice, plenty of egg, seafood pieces and fried little shrimps. Our whole family loved this dish as it was very flavourful with a nice chew due to the wild rice. The seafood pieces of shrimp and scallop were cooked perfectly just bordering on uncooked. A little bit oily but didnt feel too heavy. Dessert (complimentary) - taro sago sweet soup! What a nice change from red bean! Overall, a nice restaurant with good service *it was quite empty tonight* that came when needed but left you mostly alone with tasty dishes that weren't really memorable but executed well. read more

The Neptune restaurant at Amazing Brentwood is their third location. Again, they maintained their standards with brightly lit layout, elegant food presentations and good dim sum quality. It's located by Sephora with ground level access and convenient parking. This restaurant is situated not far from the free 3 hour parking lot. Neptune Brentwood was the first dim sum I attended on the second day of lunar new year. And it was indeed a lucky day as I got to celebrate their grand opening ceremony with the dancing lion parade fun. Accordingly, our lunar new year dim sum selections this time included lucky items such as sweet buns which symbolizes good luck (大吉大利) and prawn dumplings (aka. 元寶) which bodes good fortunes and best luck for the New Year! Browse thru photos to be showered with good luck, showcasing the 舞龍舞獅 dancing lions and various Chinese symbolism for good luck, wealthy prosperity and abundant blessings :) It was a festive Neptune experience with lots of good luck and yummy dim sum! Gong Hei Fat Choi! 恭喜發財 read more

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We recently visited a new Michelin-recommended restaurant, but our experience was far from satisfactory.  For a group of 14, we ordered the Alaskan King Crab dinner set menu and tried a few dishes from Chef Special.  The small space made for a cramped and uncomfortable dining experience, and the lack of flavour in the dishes were underwhelming. Even more disappointing was the restaurant's focus on presentation over flavour. As a result, while the dishes looked impressive, they lacked depth and complexity, leaving me unsatisfied.  To make matters worse, all dishes were served simultaneously, leaving us with lukewarm food.  The service was very disorganized and too rushed. ‍ Again, the focus on presentation over substance left us feeling disappointed. We hope the management will improve their services and more.  We will return if they significantly improve, but there are too many competitors in Burnaby. Food: 3/5 Can Try! Service: 3/5 Kids: 3/5 A-OK for kids Presentation: 4/5 Parking: 5/5 There are many underground paid parking spots for $2/hour to park and visit the mall.   Tips: * have a Happy Hours menu from 2:30-5:00 pm, while most Chinese restaurants stop serving Dim Sum. * nestled on the upper level of the Brentwood Plaza across from the water fountain. * offer a 15% off discount if paid by 11:30 am between Monday and Friday. * have a special daily dish in a promo value between Monday and Friday. Would I Return: Maybe read more

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I cant really say much about this place, but if you love seafood, good service and leaving with a big belly, this is the place to go! Everything was carefully made and soo good! Their black cod was the best thing I've ever had in my life! read more

Neptune Palace Seafood Restaurant - Early feast for the Lunar New Year! - Dim Sum Near Me - Burnaby, British Columbia

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we showed up for dim sum on a thursday afternoon shortly after 1:00 pm and while the restaurant was busy, we had no problems getting a table for two, without resos. looks like we just missed the 15% off discount on dim sum. so apparently if you are here on a weekday, pay and leave by 11:30 am, some restrictions apply, dine in only, kitchen specialties, seafood, and beverages are not included, weekends and public holidays are also excluded from this promo. this place is located by the amazing brentwood, in between sephora and earls, on the second floor. neptune palace seafood restaurant is on the vancouver michelin guide recommended list. the neptune chain has quite a few restaurants around town, most are strategically near shopping malls. there's the casual wonton and congee restaurants and the higher end palace seafood restaurants. this particular venue is bright with lots of windows, but not as big or as grand as i thought it would be. they have a large wall screen tv projector that was pixelated of the world poker tournament. we ordered four dishes and it all came out steaming. we had the following: scallops with sakura shrimp dumplings, the skin was a pretty pink, stretched thin, firm, prepared nicely, three, $11.99 crabmeat with fresh shrimp dumplings, couldn't taste the crabmeat, but the shrimp was plump, three, $12.68 truffle shao mai dumplings, with a nice amount of truffle, and the filling was tasty, five, $12.68 garlic prawn spring rolls, the skin was crispy, not greasy and the prawn was sweet and snappy, two rolls, cut diagonally in half, with worcestershire sauce, $11.68. can't help but feel like we are being nickeled and dimed, as it states on their dim sum menu, there is a charge of $3.50 for spicy xo sauce and $1.99/person for tea or water. there is also a 2% credit card surcharge (mastercard and visa) which i am not a fan of. dim sum was very good, prices are on the higher end, we were full, but we were thirsty afterwards. read more

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This was my first time visiting this location. I have enjoyed visiting the location at marine gateway so I was looking forward to coming here. It's in a nice area with 3 hr free parking in the surface lot on the east side of the mall. Having an elevator was handy as the location is on the 2nd floor. The lobby area was chaotic with so many people and no order. I called to make a reservation a few days prior, however they could not find it when we arrived. They still added us to the reservation queue. They said it would be about a 30 minute wait, but it ended up being maybe 15 minutes. When seated I was surprised at how small the dining room was. It was also very tight. Quite a different ambiance from the marine gateway location. Also note, the washrooms are in the hallway outside the restaurant. We ordered 5 dishes, rice roll with jumbo shrimp (4/5), bean curd with meat in abalone sauce (4/5), lobster with shrimp dumpling (4/5), whole eggplant with shrimp and chili sauce (5/5) , and purse with purple yam (4/5). Everything was delicious and came out hot. We thought the eggplant was especially good value for the portion size. Will definitely be back. Pricing was on the higher side. Weekdays before 11:30am is 15% off and there is a happy hour with 20% off 2:30-4:30 (not sure if this is also only weekdays). read more

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For a place that's listed in the Michelin guide, it's nothing overly special. The dishes were decent and larger than usual (used very large shrimp), but there was something odd about most. The ha gow fell apart upon contact with chopsticks because the rice roll was watery, the bean curd dish wasn't steamed with sauce but fried and had a layer of seaweed, the "chow mein" or liang mian huang's sauce was thin and soup-like rather than thickened so that it can cling to the fried noodles. Favorite dish was probably the steamed buns filled with egg yolk custard. Plenty of food and love the traditional banquet style room design, but pricey given food quality. read more

Neptune Palace Seafood Restaurant - Lo bo gao, shu mai, liang mian huang, ha cheung - Dim Sum Near Me - Burnaby, British Columbia

Excellent service Excellent food Excellent prices (specials eg. Peking Duck, 2 courses for $59.98 orig. $88.80) Dim Sum is one of the best in the city. Michelin recommended list. read more

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Celebrated our girlfriend's birthday here the other night. Their Marine Drive location is Michelin-recommended! We went all out and ordered: Lobster, Crab, Crab claws, Clams, jellyfish, Peking Duck 2-course, and Fried rice with chicken and salted fish. Also not pictured was the Crab and Fish Maw soup and our veggies. This was all just for the 5 of us girls. No we didn't not finish it and had a lot of leftovers. Our eyes are always bigger than our stomachs and usually just end up ordering everything that we want even though won't finish it. A great dinner! Everything was delicious. read more

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Service was good and location at Brentwood a plus. We tried their suckling pig which tasted ok but expensive, No decor nor jelly fish to go with it. Also ordered their chef special dish- roasted chicken with truffles. Disappointed as the chicken was dry and overly salted covered with mushy truffles. Don't plan to return. read more

Service was good. Place clean Food pretty good. Would recommend if in the area and looking for some dim sum read more

Neptune Palace Seafood Restaurant - Brain gao dumpling because when you poke it and stuff oozes out well kinda looks like brain ‍ Tasty - Dim Sum Near Me - Burnaby, British Columbia

The food was fresh and tasty. The service was excellent. The location is very convenient, with lots of festivities in Brentwood Plaza. The Brentwood Center has become a great gathering place, with wonderful atmosphere. read more

We went on Chinese New Year so naturally the place was packed. We had a reservation and still waiting 20mins but we were expecting that. After we sat down, service was excellent and very attentive. Food was even better, the quality of the dishes. The price is more on the higher side but we haven't raced about every dish in a long time. The scallop and crab fried rice was our favorite. There were so much seafood and lumps of crab meat and scallops. read more

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Solid 3.5 stars, definitely a 4 for decor & service. It's less traditional dim sum compared to their sister locations, with a few more modern fusion ie egg plant shrimp offered a sweet & sour sauce dip for the centre roll (3 rolls, again an odd number). Plus parking such a hassle now with this renovated Brentwood Mall. read more

Started the weekend off with some cute dimsum in Burnaby at the Neptune Palace Seafood Restaurant in Brentwood. They're on the Michelin guide and offer an abundant of cute and unique dim sum options. We made reservations for lunch so we were quickly seated upon arrival. Our tea order was taken while we were being seated. Service was relatively fast as well and we didn't need to wait too long for our food to start arriving. My recommendations are the crispy fried shrimp dumplings, pear shaped matcha custard pastry, truffle shao mai, scallop and shrimp dumplings, and their rice rolls. I liked all of their rice rolls! We ordered: - scallops w/ sakura shrimp dumpling - whole eggplant w/ shrimp paste and Thai sauce (Big portions but part of the eggplant was undercooked unfortunately.) - jumbo prawns rice roll, pear shaped matcha custard pastry (It wasn't the usual milk custard, but black sesame paste filling.) - piggy shaped custard buns (The filling seemed to be custard with salted egg yolk.) - salt & chilli pepper squid (We messed up and read the menu wrong, we wanted to order squid tentacles instead. The 5 spice squid tentacles were the dish listed just above the salt and pepper squid! ‍) - truffle shao mai dumplings - crispy fried shrimp dumplings - purse pastry w/ purple yam - crispy wild rice roll - marinated mushroom rice roll - duck shaped mango milk gelatin (We ordered this purely for the looks. It is definitely cute looking and aesthetic for photos. However, the pudding was half frozen and tasted like mango icecream instead of pudding.) Cost: $$$ Their dim sum and specialty dishes (noodles/rice) are considered pricy compared to other Cantonese restaurants in Burnaby as each dim sum costs around $12 on average and the noodles/rice dishes were about $30-36 each. They also charge a tea/water fee of $1.99 per person! However if you want to try their food with 20% discount, they have happy hour starting at 2:30PM. read more

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Had dim sum at the new Brentwood location and it happened to be on the day they had the lion dance performance. Was happy to see lots of choices on the menu. There are unique dim sum dishes and also your classic items and the dishes all came out quickly. Our servers were friendly and helpful and came to check on us a few times as we were seated in a room with just two tables. We ordered truffle siu mai (nice truffle taste on top of the siu mai), fried har gow (my fav), steamed beef rice roll (would have liked more beef, less rice roll), steamed custard buns and steamed milk custard with puff pastry. We should've ordered the desserts near the end of the meal as it got cold and it's best eaten warm. Go before 11:30am on a weekday and you'll get 15% off. I'll be back! read more

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They charge you for water...Before we ordered, one of the staff came and asked if we wanted tea. He said it was not complimentary, so I asked for water. Then, he said, "We charge water the same price as tea." I was surprised and he said, "Don't feel bad because we charge it to all the tables, not just this table." Wow... I suppose to feel better that everyone is charged for the tap water? I mean, it's a small amount, but a charge for water??? Seriously??? For the food, we ordered shumai, galan, lobster noodle and shrimp roll. The lobster was salty and other items were ok...overall felt like overpriced...I don't think I will come back. read more

Edit 2.0: Came here for cny dinner and it was okay. Overall, it was alright and wasnt the best cny dinner that we had in vancouver. Not really recommended since some of the dishes were using frozen ingredients. The fish was really good though that was exceptional. The poon choi was meh. The rest were okay. read more

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The food was good. We ordered dim sum and the chicken feet was tasty. Their service was really helpful and had two pots one for hot water and another for tea. They had a large tv and the design of the place was well. The food is a little pricey. read more

This place is overpriced asf. Wasn't my choice to eat here, it was my friends. Severs were rude and seemed to hurry us since we came on the long weekend and it was busy with long line ups. Food was not good it was full of msg. I was dying of thirst all day after eating their average mediocre dim sum. I don't see how they even have a Michelin guide.. why cause they have different looking dumplings and desserts? Are people that naive? Definitely not impressive. This place sucks. read more

Neptune Palace Seafood Restaurant - Tasteless and bland - Dim Sum Near Me - Burnaby, British Columbia

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Visited on July 10th 2024.Rude hostess during a phone conversation prior to going in and rude encounter with the same staff when paying for the bill. Unprofessional and lackluster service. Her attitude, tone, way she spoke was atrocious. read more